Originally Posted by gring40
I've read many of your posts and respect your opinion, but this problem seems different. I CAN dial in, the service does connect, set the clock, check the activation, & update the channels, but then chokes while downloading the program guide to my SS. How is this a problem with my access phone number?
Let us assume that the ISP providing the gateway for dial-up updates recently changed their software for authentication. However, in doing so, they failed to update it so that a RTV can connect the the rtv-production server for updates...
After your RTV dials into the ISP, it tries to download its guide data. However, while that happens the ISP software is waiting for some type of handshake (username / password). Maybe there is time limit for it to make it this handshake. The ISP waits, but the RTV ignores the request, and just goes to fetch its guide data - the connection is live. After some time not getting its requested handshake, the ISP disconnects, and the RTV doesn't finish getting its guide data....
The bottom line is, if a RTV that connects via Ethernet can continue to get guide data from DNNA no problem, but dial-up RTVs cannot then the problem is with the dial-up ISP that is providing the connection, not DNNA. And therein lay the problem. DNNA cannot fix it, and I doubt the ISP is going to spend the resources to correct the problem.
Are the durations of your attempts to dial-in to get guide data of a consistent length?