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Optical Audio TV to Home Theater, No Sound :(

post #1 of 9
Thread Starter 
Hi, just wondering if anyone could help,

I have a Hisense 55" LED HL55T36PZL TV
plugged into a Sony BDVE980W Home Theater

Digital tv audio plays out of the tv internal speakers, home theater doesn't pick up any sound.

Talked to a Sony support desk lady who said i would have to disable the internal speakers within the Hisense TV to get it to output over optical, but i cant find any way to do that in the options.

any help would be much appreciated, cable is brand new and undamaged same as the home theater and tv. Both the HT and TV are emmiting a red light from the optical socket & i have tried both PCM and AC3 options on the TV's SPDIF output setting.

thanks,
post #2 of 9
Quote:
Originally Posted by milestm View Post

Hi, just wondering if anyone could help,

I have a Hisense 55" LED HL55T36PZL TV
plugged into a Sony BDVE980W Home Theater

Digital tv audio plays out of the tv internal speakers, home theater doesn't pick up any sound.

Talked to a Sony support desk lady who said i would have to disable the internal speakers within the Hisense TV to get it to output over optical, but i cant find any way to do that in the options.

any help would be much appreciated, cable is brand new and undamaged same as the home theater and tv. Both the HT and TV are emmiting a red light from the optical socket & i have tried both PCM and AC3 options on the TV's SPDIF output setting.

thanks,

Can you just turn off the tv's speakers? If you have optical out from the tv to your AVR you should be able to get audio with no problems. That's how mine is setup. TV reception is OTA only so I just turn off the tv's speakers (there may also be an external audio out option in the menu, I don't remember) and run an optical cable out to the AVR. However, with my AVR, there is a designated optical input for tv only so maybe your Sony is the same and you just missed it?
post #3 of 9
Don´t know about Sony, but my Denon had to be configurated before I could use optical, had to assign the optical input to a source.
post #4 of 9
Thread Starter 
Finally got it to work after calling hisense support.
Disconnected the optical cable from the tv
Turned the SPDIF output mode to PCM on the tv
Select the TV optical input from the TH menu
Select a DTV channel on the tv and plug in the optical cable the tv

No idea why that worked and everything else I tried didn't but hell if it works it works.
post #5 of 9
hi
what is the TH menu?
where can i find it???


i have the same issues
post #6 of 9
Quote:
Originally Posted by milestm View Post

Finally got it to work after calling hisense support.

Disconnected the optical cable from the tv

Turned the SPDIF output mode to PCM on the tv

Select the TV optical input from the TH menu

Select a DTV channel on the tv and plug in the optical cable the tv


No idea why that worked and everything else I tried didn't but hell if it works it works.

Apparently your Sony home theater can only handle a PCM signal over the optical input.
post #7 of 9
Quote:
Originally Posted by lukevt View Post

hi
what is the TH menu?
where can i find it???


i have the same issues

Do you have the same TV as the original post? The HTiB accepts Dolby, so PCM isn't the issue unless it's the TV that can only output PCM. Please post what you have connected where, and where you're running into a problem.
post #8 of 9
Hi there, in my case i got already connected my audio cables (coaxes) and then connected the audio optical cable, then i turned on home theater speakers and up the volume but nothing happens.. i rather unplugged the coaxes and let only the audio optical cable next.. i can listen audio even on TV and Home teather, both of em and controling the volumen. I got Sony brand on TV and home theater. Good luck. Its a matter of play with the settings and have proper cables connected smile.gif
post #9 of 9
its about let the video input holes alone, cos the hdmi and optical audio cables do all the job on audio and video stuff. The function on the Home theater is "tv/cable". Good luck!
Edited by techuser2013 - 8/2/13 at 7:02pm
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