Originally Posted by apw2607
18.104.22.168 is just one of the google public DNS server
Aye, the second dns number they gave me appears to just be some random dns number that I've seen people mention on various forums.
But yeah, its totally a routing issue since I played two videos in HD without any buffering issues late last night using the google dns and that other one, while on my pc which is going through the dmz but using charters dns numbers, it gets about a 50% packet loss. Which explains why when I used charter's dns numbers on the player, it wouldn't connect to the speed test.
Heh, the vudu tech actually thinks Charter will fix the issue if I call them and tell them about it. I used to work for them and back when I did, we'd have the customers do a speed test on dslreports and then ping google or yahoo, if those results all came back fine, they were on their own. That is unless they were a business customer, the business customers got a lot of extra help. So yeah, if I call them they'll tell me to do the same, and they may forward my complaint to the noc.. but they'll just ignore it. But when you really think about it, Charter wouldn't want their customers to be happy with Netflix or Vudu.