Originally Posted by p51mustang
I just picked up a Samsung UN55EH6001FXZA and so far I'm not happy with it. It has that horrible soap opera/video look and has frequent screen tears and jerkiness with any kind of fast motion. It is driving me nuts. I am so sorry I bought this thing. The 51" looked ok in the store, I had been looking at a Sharp Aquos 52" and was pretty happy with the picture on that, should have just gotten thta. I don't care for this TV at all. Even if I can turn off the image interpolation or whatever is causing the Mexican soap opera look, I'm not sure I'm interested in keeping this set.
I bought a UN55EH6001FXZA yesterday at BB and after setting it up, turning it on and watching a variety of programs (HD as well as SD) as well as a bit of Blu-ray (the recent Pixar movie "Brave"), I came to the same conclusions as P51mustang. I attemped to calibrate some of the settings using the "Maximize" option that's included on the "Brave" BR disc, and also played around with a number of the modes and settings in an attempt to get a picture I could live with, much less really enjoy. What a dissapointment this TV turned out to be. I guess I should have realized that $799 was too good to be true for a a 55" 120 Hz LED with the Samsung brand on it. The last thing I did before leaving for work this morning was watch a few minutes of a HD broadcast of "Seabiscuit," specifically the scene in which Toby McGuire initially runs the untrained horse as fast as he can. The blurriness and artifacting were unmistakable. What a bummer.
Reading several pages of highly informative and candid posts on this thread only confirmed what I suspected. So I decided to take some of my lunch hour and go talk to someone at Best Buy. After explaining that I wasn't happy with the set and that I thought it was most likely due to the poor quality of the panel, the salesman told me that all LED sets suffer from this "soap opera" effect. He then told me which options I should turn off to improve the picture. But I'm not convinced.
I will go home tonight and follow some of the advice given earlier in this thread and will also confirm the version (AH or CH) that I bought. But I'm not confident it will help much, especially since the Blu-ray disc didn't seem to have the same issues. Since we watch a lot more HDTV in this room than we watch Blu-ray discs, we need a set that produces a great picture from the FIOS STB, not just the Blu-ray player.
So I have a few questions if you don't mind:
1. Is the salesman telling the truth - that all LED sets will look like this and that it's something you have to get used to over time? I'm finding that hard to believe. I was expecting that same oooh/aaah feeling I got 10 years ago when I first saw the picture on my 50" Sony Grand Wega (rear projection LCD).
2. Will I be better off buying a Samsung model that Best Buy has been selling for a while and still typically sells? How can I be assured that the panel is one of the "good" ones? These are the options I'm considering at the moment:
UN55EH6000FXZA - regularly 1399.99 but now on sale for 879.99 - this seems to be basically the same set as the UN55EH6001FXZA only not the BF "special"
UN50EH6000FXZA - regularly 1149.99 but now on sale for 799.99 - this is the 50" version and again doesn't seem to be a BF "special"
3. Should I be looking at a different retailer such as Amazon?
4. If not a Samsung, what are other good 50"-55" brands LED models to consider? Or should I consider Plasma rather than LED? I like the energy efficiency and potentially increased longevity I think I'll get with a LED set.
5. I use my Onkyo 5.1 receiver for HDMI switching between my STB and Blu-ray player and just run the single HDMI into the TV. Could that be causing any of these issues? It worked great with my Sony Grand Wega.
Any additional thoughts are certainly appreciated. I will report back after I've tried additional tweaks tonight, but at the moment, I'm pretty sure I'm going to return this set.