Originally Posted by walsey
I believe I have found my terms to better tell you guys the problems I'm having. I was wanting to say the screen was fuzzy at first but cloudy is a better word and I believe I remember seeing cloudy as a problem with led tvs. The bright colors look dull and washed out. The blacks and dark colors is when you can really tell. You can actually see the fuzzy, undefined shapes through the darks. I think that is what is making the picture not clear. I did turn all the eco stuff off and everything else I was told to cut off and it helped out A LOT. Thanks for the replies and working with a newbie.
When we say cloudy we mean that white "clouds" appear on an all black screen, between programs and transitions to commercials and on credits. In severe cases, the clouds can be seen in dark scenes in movies. However, you seem to be indicating that the picture is simply not bright, colorful, and punchy, but extremely dull and drab.
Usually LCD/LEDs are so bright you need sunglasses to watch them, and Samsung's, especially, are known to have that Samsung "pop" which makes the picture jump out at you. Owners usually have to lower the Backlight setting to stay in the same room. It is possible you have a bad set and should consider returning it.
Before you do, however, try a few things. There are 3 Picture Modes. Click on Tools and change between Standard, Movie, and Dynamic. Does that change the picture? Usually Dynamic is so bright it will sear your eyeballs. Movie is usually dim and Standard is in between.
If the picture changes, then try leaving it at Standard or Movie where you can change more settings. Press Menu and increase the Backlight setting first to see if that helps. I noticed that it defaulted to 12 in Standard, which is probably too low. I also noticed that the CNET review of this set had it upped to 15 in Movie mode. (Go read their settings.) Once you get either Standard or Movie bright enough, switch Color Space between Auto, Native, etc. and choose one. Color Tone also changes the appearance from Cool to Warm1 to Warm2, etc. (but not all in any one mode).
If you get it close, then check/change Brightness which sets the black level and then Contrast which adjusts the white level. Finally consider lowering Color and Sharpness, and turning off all the processing features, (noise reduction, dynamic contrast, etc.). Let us know how it goes.