Originally Posted by big tim
Hi, I recently bought a used Sony BDP-S590 blu ray player. When I got it i reset the settings, programmed it for my wi-fi, started a Sony Essentials account and logged into Netflix. Now evertime after power up I try to open Netflix or any other video or music app it says I have a network error or that it can't access internet video services. Each time I verify that it has a network and internet connection and that the firmware is updated. Also the internet browser works. Normally once I log into Sony Essentials on my laptop then Netflix starts to work. I have tried the wi-fi setup, the wired setup, static ip address, the quick start mode, etc. Any ideas on this? I have search the internet and can't find anything. I don't have a memory stick in the back of the bluray so im not sure if its related. I've tried to reset the machine and program the settings into it again. Thanks
My internet is through Rogers and I use the modem provided by them so im not sure if it is related to a setting on it. I am also using unblock us so my DNS server is set on the modem to give me american netflix in canada.
Tim, unfortunately the issue is your use of Un-Block US.
First, have you registered your BDP with Un-block as they recommend. On their site they say "You may need to open our "Check Service" page from the computer if your TV or Blu-Ray player does not work." - basically means they are logging your BDP's IP address and will allow it to use the service. If not, you are going to get some DNS issues. If memory serves me, not doing this causes similar problems as you are seeing.
I use a similar service, smartDNS from Overplay, and have had similar issues. I bet you registered your device while using the "unblock us" service, right? Sony uses alternate mechanisms to track your location and the DNS whitelabeling doesn't fully hide you from being seen as Canadian. When I did that I got all the great US apps loaded but none of them worked, had the same issues as you. Might have worked work if I used a real VPN, but couldn't be bothered as I only wanted Netflix. What I did was used my default DNS servers and registered the device as a Canadian and set up the apps. Set up my "smart DNS" service via the DNS entries in the network setup. Used the web browser to "register" my BDP with my "smart DNS" service. Then I opened Netflix and could access US content. It messes with the other Canadian app versions, but if you know how to configure DNSMasq on your router you can focus your dns redirects only around Netflix. Netflix will work fine using the dns service making you look like a US location; the other Sony apps won't. Sony, being a content company that happens to make hardware is a little more picky about where the content goes then Netflix :-)
DNS redirections services don't provide a 100% US presence on the Sony machines. But they work great for my Samsung TV with the Smart TV which has similar apps as my Sony BDP 590.