or Connect
AVS › AVS Forum › Blu-ray & HD DVD › Blu-ray Players › Official Sony BDP-S590 and BDP-390 Thread
New Posts  All Forums:Forum Nav:

Official Sony BDP-S590 and BDP-390 Thread - Page 113

post #3361 of 3991
I've had my BDP-S590 for several months now and not had any playback issues. However, this morning it failed to load Lie To Me season 1 disc 2 Blu-ray. This is the first time I've tried to view this disc. I looked at the program side and didn't see any kind of scratch or blemish that would explain the problem. The S590 played disc 1 without incident. I was also able to play disc 2 on the Pioneer BDR-207D player I have installed in my computer. The loading seems to get hung up just after the FBI warning slate. I am able to hit the Stop button and it goes back to the main menu displaying Amazon Instant Video, etc. I even tried the Setup - Update command but it said it was already up to date. Any ideas?
post #3362 of 3991
Bad disc happens. Unless it happens on more discs, I won't worry too much. You don't have to have visible scratches to have a bad disc.
post #3363 of 3991
Quote:
Originally Posted by apw2607 View Post

After the player has booted and you get no signal ... Over HDMI ... Keep your finger on the stop button for over 10s. It will force the player to output 480p over HDMI. Let see if it at least does that.

Thanks for the tip, but I already shipped it back to Amazon, they are giving me a replacement unit as soon as they are back in stock (April 9).
post #3364 of 3991
Thanks apw2607.
That didn´t make it work again. I tried on a third LG TV and is not working.
I'll take it to the store where I bought my new TV and ask if they let me try on a Sony TV, just to make sure the problem is not about brands incompatibility.
(I bought the S590 from Amazon).
post #3365 of 3991
Almost every time I watch a video on Amazon Instant it stops and tells me there's not enough bandwith, but it's just not true. It's effin frustrating. I have consistent 20 Mbps as my Mac and iphone running speedtest.net will attest to at the time of any Amazon disruption. What is up? Why is my Sony BDP-390 choking? FYI, it is taking it wirelessly. When I run speedtest.net for my iphone and mac book pro they are also getting internet wirelessly from wifi.

keyword tags: amazon instant, choking, sony bdp-s390, bandwith
post #3366 of 3991
^^^

Try a wired connection and see if the problem persists....?
post #3367 of 3991
I'm still having significant problems finding/adding to my bluray playlist run of the mill videos available on Youtube online. Often the bluray is only finding remakes by other artists and, surprisingly, pirated concert footage. You'd think it would be the other way around. Should have a huge asterisk on the box where it suggests youtube availability.
post #3368 of 3991
Quote:
Originally Posted by doublejnyc View Post

Almost every time I watch a video on Amazon Instant it stops and tells me there's not enough bandwith, but it's just not true. It's effin frustrating. I have consistent 20 Mbps as my Mac and iphone running speedtest.net will attest to at the time of any Amazon disruption. What is up? Why is my Sony BDP-390 choking? FYI, it is taking it wirelessly. When I run speedtest.net for my iphone and mac book pro they are also getting internet wirelessly from wifi.

keyword tags: amazon instant, choking, sony bdp-s390, bandwith

Sounds like you're getting packet errors or spike in service causing a dropout in the avg. speed enough to interrupt connection. Have you tried going into your wireless router to give priority to that ip address and optimize your settings for streaming video?

With so many devices on my network, I ended up just going back to hard line to fix these nagging wi-fi issues.
post #3369 of 3991
Thread Starter 
Quote:
Originally Posted by doublejnyc View Post

Almost every time I watch a video on Amazon Instant it stops and tells me there's not enough bandwith, but it's just not true. It's effin frustrating. I have consistent 20 Mbps as my Mac and iphone running speedtest.net will attest to at the time of any Amazon disruption. What is up? Why is my Sony BDP-390 choking? FYI, it is taking it wirelessly. When I run speedtest.net for my iphone and mac book pro they are also getting internet wirelessly from wifi.

keyword tags: amazon instant, choking, sony bdp-s390, bandwith

Hmm, i use Amazon on the Sony a fair bit .. and have not not ran into any issues. I really would encourage using a Wired connection. If that fixes the problem then take a look at powerline. Trendnet have a device now that is 500mb/s .. although in real life results folks are seeing 100mb/s ...

I'm still annoyed though that Netflix Super HD is no longer working on Sony BDPs !!! No more 5800 kb/s streams folks :-( Please complain to Netflix
post #3370 of 3991
Speed tests rarely ever tell true stories about your connection. The duration of these tests are so short, any crappy service will return good results. I personally use PING or TraceRoute to monitor my internet connection quality.
post #3371 of 3991
Quote:
Originally Posted by apw2607 View Post


I'm still annoyed though that Netflix Super HD is no longer working on Sony BDPs !!! No more 5800 kb/s streams folks :-( Please complain to Netflix

The weird thing is that it does get up to the lower bit rate 4300 Kbps Super HD video encode.
post #3372 of 3991
Thread Starter 
Quote:
Originally Posted by michaeltscott View Post

The weird thing is that it does get up to the lower bit rate 4300 Kbps Super HD video encode.

Hmm .. I thought Super HD was essentially the top tier stream they offered. In their explanation of the service they say;

"Please note that Super HD requires an Internet connection speed of at least 5Mb/s, and 7Mb/s for our highest available video quality."

Which suggests to me that Super HD is only the 5800kb/s stream.
post #3373 of 3991
Quote:
Originally Posted by apw2607 View Post

Hmm .. I thought Super HD was essentially the top tier stream they offered. In their explanation of the service they say;

"Please note that Super HD requires an Internet connection speed of at least 5Mb/s, and 7Mb/s for our highest available video quality."

Which suggests to me that Super HD is only the 5800kb/s stream.

You do not get the 4300 Kbps encode unless your ISP is in the Open Connect club (or you're using Unblock-US). I think that the numbers are slightly conservative; as a rule of thumb you need about 120% of the stream speed to keep ahead of it, so 4492 (4300 Kbps video + 192 Kbps stereo sound) = 5390 Kbps; 5992 Kbps = 7190; using 384 Kbps DD+ surround it's 230 Kbps more for either. You can also get those video encodes in the Win8 Netflix app, where stereo sound is 64 Kbps..

If you play "Example Short 23.976", a test clip with burned in bit-rate/resolution info (explained for the benefit of those who don't know about it) on the PS3 and enable the stream status info overlay (SELECT pad button, DISPLAY on a remote) the video PQ indicator will say "1080 Super HD" when you get to the 4300 Kbps encode. The other players I have with that status overlay (S390, WD TV Live) both now have that resolution-style PQ indicator but cannot display "1080 Super HD", showing "1080 HD" for all three encodes; the old style "High/HD" (3850- or 4300 Kbps 1080p) and "X-High/HD" (5800 Kbps 1080p) were more informative. Hopefully it's a bug that will be fixed at some point.
post #3374 of 3991
Thread Starter 
Quote:
Originally Posted by michaeltscott View Post

You do not get the 4300 Kbps encode unless your ISP is in the Open Connect club (or you're using Unblock-US). I think that the numbers are slightly conservative; as a rule of thumb you need about 120% of the stream speed to keep ahead of it, so 4492 (4300 Kbps video + 192 Kbps stereo sound) = 5390 Kbps; 5992 Kbps = 7190; using 384 Kbps DD+ surround it's 230 Kbps more for either. You can also get those video encodes in the Win8 Netflix app, where stereo sound is 64 Kbps..

If you play "Example Short 23.976", a test clip with burned in bit-rate/resolution info (explained for the benefit of those who don't know about it) on the PS3 and enable the stream status info overlay (SELECT pad button, DISPLAY on a remote) the video PQ indicator will say "1080 Super HD" when you get to the 4300 Kbps encode. The other players I have with that status overlay (S390, WD TV Live) both now have that resolution-style PQ indicator but cannot display "1080 Super HD", showing "1080 HD" for all three encodes; the old style "High/HD" (3850- or 4300 Kbps 1080p) and "X-High/HD" (5800 Kbps 1080p) were more informative. Hopefully it's a bug that will be fixed at some point.

I guess at the end of the day, there's something going on with the Sony BDPs and 5800kb/s streams. As I've said from Jan 15 - March 20 ... ish .... all was working great. Now, 4300 kb/s is as good as it gets. My Tivo, the ATV3, the new Oppo 103 and the Samsung F7500 all will play the 5800kb/s stream .. and btw the Samsung also has the overlay too.

Only the Sony is not working correctly anymore. I haven't tried doing a full reset ... I guess I could give that a shot, but don't see how it would really effect things. All the boxes are connected to the same switch, I've tried going directly to the modem ... and my internet pipe is 100Mb/s.
post #3375 of 3991
Quote:
Originally Posted by apw2607 View Post

Only the Sony is not working correctly anymore. I haven't tried doing a full reset ... I guess I could give that a shot, but don't see how it would really effect things. All the boxes are connected to the same switch, I've tried going directly to the modem ... and my internet pipe is 100Mb/s.

It stopped working on my BDP-S390 as well, so I suspect it had something to do with the most recent Netflix UI update, the one which switched the nomenclature for video PQ level from "Medium/HD", "High/HD", etc to "720 HD", "1080 HD", etc. That same change happened to my WD TV Live but it didn't stop playing the 5800 Kbps encodes.
post #3376 of 3991
Having an issue with the S390 not playing bluray.....

I've not had any connectivity problems between the player and my Samsung 4095 (1080p) until I played my first BD movie. The player shows the movie thumbnail in the menu so I know the movie is loading in ok. When I hit play, the disc spins up and about 10 seconds later the tv loses the signal from the player. Nothing ever shows on screen. I tried another disc (both from Netflix) with the same result.

Player software version is M11.R.0422

Thoughts?

Nate
post #3377 of 3991
Quote:
Originally Posted by apw2607 View Post

I guess at the end of the day, there's something going on with the Sony BDPs and 5800kb/s streams. As I've said from Jan 15 - March 20 ... ish .... all was working great. Now, 4300 kb/s is as good as it gets. My Tivo, the ATV3, the new Oppo 103 and the Samsung F7500 all will play the 5800kb/s stream .. and btw the Samsung also has the overlay too.

Only the Sony is not working correctly anymore. I haven't tried doing a full reset ... I guess I could give that a shot, but don't see how it would really effect things. All the boxes are connected to the same switch, I've tried going directly to the modem ... and my internet pipe is 100Mb/s.

My Sony BDP-S5100 has no problem getting the 5800kb/s stream.
post #3378 of 3991
Quote:
Originally Posted by aaronwt View Post

My Sony BDP-S5100 has no problem getting the 5800kb/s stream.

Okay; the bug is specific to the BDP-Sx90s.
post #3379 of 3991
Thread Starter 
Quote:
Originally Posted by aaronwt View Post

My Sony BDP-S5100 has no problem getting the 5800kb/s stream.

Thanks. That's good to know.
post #3380 of 3991
Quote:
Originally Posted by n8rpat8r View Post

Having an issue with the S390 not playing bluray.....

I've not had any connectivity problems between the player and my Samsung 4095 (1080p) until I played my first BD movie. The player shows the movie thumbnail in the menu so I know the movie is loading in ok. When I hit play, the disc spins up and about 10 seconds later the tv loses the signal from the player. Nothing ever shows on screen. I tried another disc (both from Netflix) with the same result.

Player software version is M11.R.0422

Thoughts?

Nate

The most likely problem is that the cable connecting the player to the TV is inadequate. It's probably "Standard Speed". You need one that's certified "High Speed." Most Blu-ray discs have high resolution 1080p60 menus. A workaround which often fixes the problem is to reduce the HDMI bitrate by disabling "deep color" in the player. It's in the player's "Screen Settings" menu. If you still have dropouts after that, try setting the player to output a fixed 1080i or 720p video signal, which will reduce the bitrate much more.
post #3381 of 3991
Thanks Selden. That was the problem. I had to go to 1080i to fix it.

Cheers,

Nate
post #3382 of 3991
Thanks for letting us know. Hopefully you'll be able to find a better cable at a reasonable price. (There are plenty of poorly made cables available at absurdly high prices.) AVS members often like to get their cables from Monoprice or Blue Jeans Cables.
post #3383 of 3991
Okay, there is probably something on this thread about this, but I can't seem to locate it. I've had my Sony BDP-S390s for about a month now (liked the first one so much bought one for the downstairs). Everything worked fine. Now I'm having major issues connecting with my DLNA through Windows Media Player 12. It works on my PS3, but not the 390s. The strange thing is if I open PS3 Media Server, it detects that?? Unfortunately, I only use that for music. I've found through experimentation that WMP plays back my MP4s smoother than PS3 Media Player or XBMC.

I have researched and tried everything I could find, but nothing seems to work to get the 390 to see WMP. I assume there is a setting in WMP or on my computer somewhere that has been changed or needs to be changed (Windows 7 64-bit).

Any help or suggestion on this matter would be greatly appreciated. I pretty much bought these to be mini media centers. Worked great for a month, now they are beating me into submission.

Thanks
post #3384 of 3991
Quote:
Originally Posted by The Phro View Post

Okay, there is probably something on this thread about this, but I can't seem to locate it. I've had my Sony BDP-S390s for about a month now (liked the first one so much bought one for the downstairs). Everything worked fine. Now I'm having major issues connecting with my DLNA through Windows Media Player 12. It works on my PS3, but not the 390s. The strange thing is if I open PS3 Media Server, it detects that?? Unfortunately, I only use that for music. I've found through experimentation that WMP plays back my MP4s smoother than PS3 Media Player or XBMC.

I have researched and tried everything I could find, but nothing seems to work to get the 390 to see WMP. I assume there is a setting in WMP or on my computer somewhere that has been changed or needs to be changed (Windows 7 64-bit).

Any help or suggestion on this matter would be greatly appreciated. I pretty much bought these to be mini media centers. Worked great for a month, now they are beating me into submission.

Thanks

Yes, it has been discussed a few times.

Go to the top of the page and "search this thread" for DLNA and you should see some posts that help you. I don't know the answer myself but it has come up.
post #3385 of 3991
Thread Starter 
I would start by disabling any firewall settings on the pc.
post #3386 of 3991
Greetings,

This may or may not have been answered but I am having problems serving anything to my BDP-S590. Consistently get file is corrupted or incompatable error messages.

Using a 2tb GoFlex Home (has DLNA) external hard drive connected via cat6 cable.

All video encoded mp4 with AC3 passthru audio.

Using our other Sony Blu-ray players to stream from the hard drive we have no problems.
BX37 - Works great (some slight stutter)
BX58 - Works excellent
BX59 - No streaming

Can anyone answer why these three devices wouldn't be able to play the same content? Would it be a hardware or software thing?
post #3387 of 3991
Just checking in, bought a refurbished BX59 (S590) from Amazon for $55, missing HDMI cable, but that's easily replaced. This will be my new main BD player downstairs, replacing the old BX57 (S570) which will go to my bedroom. I've had the BX57 for over two years now, had some problems like freezing and unplugged it to reset or takes too long to shut down sometimes, "See You" message keeps blinking, but reliable for the most part. I hope I have similar success with the BX59 and lasts just as long.
post #3388 of 3991
Thread Starter 
Quote:
Originally Posted by Corrupted User View Post

Greetings,

This may or may not have been answered but I am having problems serving anything to my BDP-S590. Consistently get file is corrupted or incompatable error messages.

Using a 2tb GoFlex Home (has DLNA) external hard drive connected via cat6 cable.

All video encoded mp4 with AC3 passthru audio.

Using our other Sony Blu-ray players to stream from the hard drive we have no problems.
BX37 - Works great (some slight stutter)
BX58 - Works excellent
BX59 - No streaming

Can anyone answer why these three devices wouldn't be able to play the same content? Would it be a hardware or software thing?

Sony made some changes to the way the bx59/s590 plays files that are presented to the player over DLNA.

I think your goflex home uses the miniDLNA server so it needs to be reconfigured to work with the bx59. If you search for the user "mark the red", he figured out how to fix miniDLNA so it would work correctly with the new Sony players.
post #3389 of 3991
I'm disapointd as I am realizing that my S590, even though it can play You Tube Videos, it seems it cannot play media from web sites like Animal Planet's Live Cams, as they use Adobe Flash ??.

Is Flash so complicated or expensive that it cannot be easily integrated into a Sony BD player?

http://www.apl.tv/

http://www.apl.tv/explore-beluga-whales.htm

BTY, I use my remote from my BX-37 for my BX-59, as it's larger, and is more ergonomically pleasing to use.
Edited by See The Light - 4/14/13 at 3:43pm
post #3390 of 3991
Wireless LAN Security Question

Internet Settings / View Network Status

The S590 View Network Status display lists my wireless setup as:

WPA/WPA2-PSK


The S590 manual, on Page 40 lists a WPA2-PSK (TKIP) and a WPA2-PSK (AES)

How do I determine whether I am running the TKIP or the AES Security for my LAN Wireless setup?
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Blu-ray Players
AVS › AVS Forum › Blu-ray & HD DVD › Blu-ray Players › Official Sony BDP-S590 and BDP-390 Thread