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Official Sony BDP-S590 and BDP-390 Thread - Page 119

post #3541 of 3991
Last night our Sony 590 and 390 players suddenly deleted all streaming logos (Amazon, Netflix, etc.) on the home page, substituting little empty boxes. We cannot now stream from Netflix. (Note that our Panasonic 320 is streaming beautifully from Netflix as I write this.)

Unplugging for several minutes did not fix the problem, nor did a menu reset or running a diagnostic help at all. Yes, the latest firmware is installed and cannot be updated further. DVDs play without a problem; only the streaming will not function.

Anybody else ever have this problem and know how to restore streaming? I find it interesting that both Sonys went wonky at the same time whereas the Panasonic is operating normally.
post #3542 of 3991
Sony just informed me that Centurylink, our internet provider, is having a nationwide interface problem with Sony players to stream videos. Both companies are working to resolve the issue.
post #3543 of 3991
Thread Starter 
Had a chance to speak with netflix today about the lack of 5800kbps streaming support with sony x90 players ... They said their engineers are still working on the problem and hope to have a fix soon.
post #3544 of 3991
Quote:
Originally Posted by Sportfreunde View Post

I'm not in Europe but last week after turning on my 590 (after Sony sent a replacement remote since the other one went dead), it took me to a firmware upgrade. So I accepted and left it on HOWEVER in between the update it turned off I THINK. Either this or it completed the update but the last time I checked it was at 2/9 so I don't see how it could've finished the rest so far with me only turning away for less than a minute, maybe it went to power off mode because I hadn't pressed anything in a few mins.

My NA 370's lastest update is M03.R.769

For my NA 590, and the latest update I have is M12.R.0430.

When I did the update for the 590 the other day, I believe it counts --down--, from 9/9 to 0/9.

I'm not sure as the countdown was hard to read from the couch to the BD player, and the countdown was not shown on the TV screen.

Anyway, after the 590 update was finished, the BD player shut off.

I wasn't sure at that time if the update had finsished, so I left it untouched for 30 minutes.
When I then turned on the 590, I had the update, and the "new" You Tube, which I do not have on the 370.
post #3545 of 3991
Had an interesting late afternoon yesterday. Sony's tech people telephoned a few times while they worked to resolve their streaming problems with Centurylink. The problem was between Centurylink customers and Sony players only; no other brand players were affected. By about 5:30 pm EDT they knew they had resolved the issue when our 590 and 390 menus restored their streaming logos on the Home page and once again were able to stream Netflix videos.

Nice job, Sony!
post #3546 of 3991
Will the DirectTV 4702CBJ1 remote work? Thanks in advance.
post #3547 of 3991
Quote:
Originally Posted by rojoe69 View Post

Will the DirectTV 4702CBJ1 remote work? Thanks in advance.
Nope
post #3548 of 3991
I have the latest version of Serviio installed on my PC and I use it with my 590. For some reason, I am unable to see the video on AVI files. I can hear the audio, just no video. I can play AVI files just fine on the PC and I have Serviio configured to transcode on my PC. Any suggestions? Thanks!
post #3549 of 3991
I'm having issues with my BDP-S590. Sometimes, while watching a blu-ray, the screen goes black but the movie is still playing (hear the audio). I hit the home screen and it automatically comes back up. I then play the movie and everything works. Has happened a couple of times randomly and one time it happened twice during a movie. Doesn't happen with cable or other input sources so know it's the BDP-S590. Anyone else have this issue?
post #3550 of 3991
Quote:
Originally Posted by MingYan View Post

I'm having issues with my BDP-S590. Sometimes, while watching a blu-ray, the screen goes black but the movie is still playing (hear the audio). I hit the home screen and it automatically comes back up. I then play the movie and everything works. Has happened a couple of times randomly and one time it happened twice during a movie. Doesn't happen with cable or other input sources so know it's the BDP-S590. Anyone else have this issue?

My BDP-S590 has done the same thing playing DVDs and Blu-rays (screen goes black with audio still playing.) I've never been quite sure if it was caused by the BDP-590, the AV receiver (HarmanKardon AVR2600) or the TV. I've changed the HDMI cables and still have occasional blank screens. I've also had trouble starting it after power outages. Hold the power button, WAIT comes on the display and then the player just shuts down. I've found that if I push the eject button when WAIT shows, the player will start. I recently turned on the Quick Start Mode to see if that resolves the problem.
post #3551 of 3991
Quote:
Originally Posted by MingYan View Post

I'm having issues with my BDP-S590. Sometimes, while watching a blu-ray, the screen goes black but the movie is still playing (hear the audio). Anyone else have this issue?

Quote:
Originally Posted by donebu View Post

My BDP-S590 has done the same thing playing DVDs and Blu-rays (screen goes black with audio still playing.) I've never been quite sure if it was caused by the BDP-590, the AV receiver (HarmanKardon AVR2600) or the TV.

Hi MingYan & donebu, if neither have done so try disabling Deep Color on the BD player to see if that helps.
post #3552 of 3991
Quote:
Originally Posted by JChin View Post


Hi MingYan & donebu, if neither have done so try disabling Deep Color on the BD player to see if that helps.

Thanks for the tip, but HDMI Deep Color Output as well as HDMI control have been off each occurrence of the problem. Latest firmware (M12.R.0491) also. Usually a reverse scan on the remote brings the picture back, but it's annoying.
post #3553 of 3991
It is typically an indication of failed HDCP connection which mostly is caused by either a sub-standard HDMI cable (or two if AVR is involved) or improper power on order (should be TV->AVR->Player).
post #3554 of 3991
Quote:
Originally Posted by am_dew View Post

I have the latest version of Serviio installed on my PC and I use it with my 590. For some reason, I am unable to see the video on AVI files. I can hear the audio, just no video. I can play AVI files just fine on the PC and I have Serviio configured to transcode on my PC. Any suggestions? Thanks!

I've done some research on this and found out that the codec of these AVI files is MJPG which apparently Serviio does not support, or at least not the video anyway. What I don't understand is I thought that all the transcoding is done by my my PC, where these files play back just fine in WMP, but apparently Serviio has something to say about that. Comments or suggestions welcome. Thx.
post #3555 of 3991
Since my last firmware update, I've noticed some audio cutting out in both Netflix and MKV playback from an external hard-drive connected via USB. I don't have a receiver connected or anything. My setup is just a BDP-S590 connected to my TV (Panasonic TC-L32X2) via HDMI. The audio will cutout entirely for about 2-3 seconds at random intervals during playback. Has anyone else noticed this with their BDP-S590?
post #3556 of 3991
S390

Homestream v 1.1

.avi files that played a few weeks back are all coming up as corrupt files.

They play on PC and if select Bravia TV, but not using Sony Blu-ray setting.

Any ideas please.
post #3557 of 3991
I don't recall home stream ever working correctly with the bluray setting.
post #3558 of 3991
My fault,

presentation got changed, and in trying to solve problem the profile was changed.

All working, happy chap again.
Edited by hubsy - 6/22/13 at 2:42am
post #3559 of 3991
Using my Sony BDP-S590 to watch Blu-Ray movies stored on a "portable" Western Digital hard drive, which is fed into the BDP-S590 via the BDP-S590’s USB port.

And it does work, however, it will only work if one single Blu-Ray’s folders are on the “root” of the Hard Drive.

Which, really, does no good, because, on a 4TB Hard Drive, you can only watch (1) 30 Gig Blu-Ray movie.

How can I get the BDP-S590 to play the BD movies, when the movies are all contained in their own respective folders on the Hard Drive?

As an example of what goes wrong:

When the folders from one single BD movie are on the root of the Hard Drive, (BDMV, and Certificate), those two folders show, on screen, from the BDP-S590. I then “remote arrow” to the BDMV folder, and the movie starts.

If I have, say, three BD movies, in three respectively named folders, on the root, (X:\BD1, X:\BD2, X:\BD3), and I “remote arrow” into any one of those three folders, I again can see the two folder names, BUT, when I enter either of the two folders, either the screens just goes black and stays that way, or nothing happens at all.

Why does it work fine from the “root” of the Hard Drive, but not in respectively named folders?
post #3560 of 3991
It probably does that because the files you're are trying to play are in a blu-ray file format and an actual blu-ray disc will not have multiple tree levels for the video (one video per disc, not multiple). And this video will be in the root-folder of the disc/drive.
Basically, by branching into different folder levels, your folder format doesn't conform to the blu-ray format standard.
Notice how if you put any DVD in a computer drive you will get only ONE folder named Video_TS and only ONE folder named Audio_TS. The folders aren't nested but are in the root directory. This make it easier for the movie to automatically start in any DVD conforming player.
post #3561 of 3991
Ok, i'm having problem searching this thread for an answer that must be pretty easy to find, so sorry for having to reask it. For the S590 can you get the US player to play a Region B locked Bluray disc?
post #3562 of 3991
Of course not. It is region A locked. It won't even play any DVDs that is not region 1 or has PAL on it.
post #3563 of 3991
Thanks for your reply, but DVD's are much different than blurays which are not PAL - they are HD. I also realize it is Region A locked from the factory. I've been told here at work that some players you can do some sort of code to allow for all regions to be played.
post #3564 of 3991
Ok, managed to get the answer on the EU forums. Although the region codes are unlockable on the S590 (and 390) the code unlock only works on all players that are NOT already Region 1 or A. Meaning, US players aren't unlockable but all the rest of the worlds ones are for these models. Real bummer that they make you waste your time unlcoking them via the computer first.
post #3565 of 3991
There were such rumors for every signle BD players I ever owned but none have worked. I'm not aware there is an easy way to get region free BD players out of these Sony players. Your original question is whether or not it can play region B BDs. The answer is simple: no, it is region A locked. Whether or not it can be hacked is another story.
post #3566 of 3991
Quote:
Originally Posted by Foxbat121 View Post

There were such rumors for every signle BD players I ever owned but none have worked. I'm not aware there is an easy way to get region free BD players out of these Sony players. Your original question is whether or not it can play region B BDs. The answer is simple: no, it is region A locked. Whether or not it can be hacked is another story.

the hacks worked great on the PS3; region a/b/c no problem. See above for answer for our models...unfortunately doesn't work.
post #3567 of 3991
Quote:
Originally Posted by mo949 View Post

Ok, managed to get the answer on the EU forums. Although the region codes are unlockable on the S590 (and 390) the code unlock only works on all players that are NOT already Region 1 or A. Meaning, US players aren't unlockable but all the rest of the worlds ones are for these models. Real bummer that they make you waste your time unlcoking them via the computer first.
There are a few countries forbidden the sale of region locked player of any sorts. But US never has this kind of law and hence US players are always tightly locked down.

In the past, US DVD players can play DVD discs imported that is marked as ALL region and contain PAL video. However, with all the BD players sold in US so far, only Oppo can play those DVD discs IIRC. Rest will refuse to play.
post #3568 of 3991
Real quick. You mention the OPPO playing DVD, but will it also play BluRays from other regions?


Im ofcourse leary of DVD multiregion stuff since Pal/ntsc conversions are crap.

edit: nevermind, I see you were referring to all region discs.
thanks anyway
Edited by mo949 - 6/25/13 at 1:59pm
post #3569 of 3991
Quote:
Originally Posted by Foxbat121 View Post

Quote:
Originally Posted by mo949 View Post

Ok, managed to get the answer on the EU forums. Although the region codes are unlockable on the S590 (and 390) the code unlock only works on all players that are NOT already Region 1 or A. Meaning, US players aren't unlockable but all the rest of the worlds ones are for these models. Real bummer that they make you waste your time unlcoking them via the computer first.
There are a few countries forbidden the sale of region locked player of any sorts. But US never has this kind of law and hence US players are always tightly locked down.

In the past, US DVD players can play DVD discs imported that is marked as ALL region and contain PAL video. However, with all the BD players sold in US so far, only Oppo can play those DVD discs IIRC. Rest will refuse to play.

A minor correction: I know from experience that Sharp and Pioneer BD players (at least the ones that are rebadged Sharp players) which are marketed in the U.S. can play Region 0 (aka All Region) PAL DVDs with no problems. Supposedly that's the case for quite a few of the lesser-known BD player brands, too.
post #3570 of 3991
Quote:
Originally Posted by Selden Ball View Post

A minor correction: I know from experience that Sharp and Pioneer BD players (at least the ones that are rebadged Sharp players) which are marketed in the U.S. can play Region 0 (aka All Region) PAL DVDs with no problems. Supposedly that's the case for quite a few of the lesser-known BD player brands, too.

Selden is correct. Prior to owning my BDP-S590, I had two different LG players which played region free PAL DVDs. They were otherwise not good players though.

Fortunately, the Sony players can handle PAL/50 Hz content via DLNA.
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