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Official Sharp AQUOS LC-80LE844U Owners thread - Page 72

post #2131 of 3622
Quote:
Originally Posted by johnfull View Post

Try unplugging for 5 minutes. That worked for me.
There is another issue I've had come up when using the BluRay through HDMI.
Once in a while, a timer comes on at the lower lefthand corner to say that no signal has been received
and TV will power down in ___ seconds -- whatever. It never shuts off when this happens, but maybe they are related...

Interesting. Sounds like you are triggering the "No Signal Off" timer, but then the signal comes back and resets the timer? I turned this off(in the Power Control menu) in case it was the source of the problem and it didn't change anything. Then again I never saw the message you did before I turned it off. If it is related, it would seem to be an issue with that function because it is supposed to take several minutes after signal loss - and the tv always starts right back up, which would seem to defeat the purpose of having an auto shutoff on signal loss.

No Signal Off
This function allows the TV to automatically shut the
power down when there is no signal received.
Enable: The power will automatically shut down if there is
no signal for 15 minutes.
Disable: This function does not work.
A confirmation screen appears.
Yes: The setting will be changed.
No: The setting will not be changed.
• When it is 5 minutes before the power shuts down, the
remaining time will start to keep appearing every minute.
• When a TV program finishes, this function may not operate.
post #2132 of 3622
In an earlier post I mentioned I had the momentary shut down problem. I called Sharp. The gal put me on hold to question the tech staff. Her/thier answer was to turn off the setting in power control that shuts off the tv when there is no signal mentioned above. Not fixed. I'll have to call them back so they have it on record that it is not a fix. Meantime I'll try the 5 min unplug.
post #2133 of 3622
My set turned itself off momentarily two nights in a row.
The sound failed, then the picture went black then the chevron flickered off and then right back on and the set powered up (slowly as always).
The other event with the notification occurs while a disc is playing in the BluRay through HDMI cable. The signal is on, but the notice appears.
I think hitting any key, like the volume control for instance, will make the notice go away. Ignoring it works, too, except it's annoying.
The two have never happened simultaneously, so it's only a guess that they are related somehow.
Why the TV fails to know that a BluRay disc has been playing for an hour or more is a mystery, but so is the temporary shutdown.
I was told by the technicians to unplug the TV for 5 minutes and this corrected the momentary shut-off.
I haven't resolved the false no signal notification, but I'll go into the menu as you describe to try that. Thanks!
post #2134 of 3622
OK I tried the 5 minute fix. I have no idea if it worked (I kinda doubt it) since the problem is intermittent. We'll see. There is always a factory reset but I hate to lose my calibration and it is not clear that it would even work. It would be very helpful if someone that has not calibrated the set that is experiencing the re-boot problem to try a factory reset. I doubt if it will help but it's worth trying.
post #2135 of 3622
I was skeptical, too, but the technician said it might need it after an update.
I wonder if these 'smart' TVs interact with the internet other than when we ask them to.
The technician said they could see my settings from their monitors, which is a bit scarey.
If the sets update without our request, it could explain these things that happen randomly...
post #2136 of 3622
Quote:
Originally Posted by johnfull View Post

I was skeptical, too, but the technician said it might need it after an update.
I wonder if these 'smart' TVs interact with the internet other than when we ask them to.
The technician said they could see my settings from their monitors, which is a bit scarey.
If the sets update without our request, it could explain these things that happen randomly...

So, am I thinking correctly from reading the above? - automatic updates causing the interruptions?
post #2137 of 3622
It was purely conjecture on the technician's part. He had not been able to find the problem in any searches of his data base.
He thought that the update that everyone received might need a re-boot to install properly, but it was only a guess.
I had the problem on two consecutive evenings during the Democratic Convention and at first attributed it to their SNAFUs.
The second time, I noticed the chevron blink off and then back on when it re-started. I've not had the problem again since...
post #2138 of 3622
Reboot problem three nights in a row - first time it has been that frequent - each time after about 1 1/2 hours of turning the TV on. I have posted about this before and also called Sharp to report. They wanted to do factory reboot but didn't want to lose my calibration.
post #2139 of 3622
Quote:
Originally Posted by johnfull View Post

It was purely conjecture on the technician's part. He had not been able to find the problem in any searches of his data base.
He thought that the update that everyone received might need a re-boot to install properly, but it was only a guess.
I had the problem on two consecutive evenings during the Democratic Convention and at first attributed it to their SNAFUs.
The second time, I noticed the chevron blink off and then back on when it re-started. I've not had the problem again since...

One way to test is to not let the automatic updates happen and when you do update manually, see if the set asks for a reboot??
post #2140 of 3622
Quote:
Originally Posted by planetweckesser View Post

Reboot problem three nights in a row - first time it has been that frequent - each time after about 1 1/2 hours of turning the TV on. I have posted about this before and also called Sharp to report. They wanted to do factory reboot but didn't want to lose my calibration.

Might be worth checking to see if updates were updated.. See what you have now and then next time it happens, see if you got a newer update??
post #2141 of 3622
Quote:
Originally Posted by HPQ View Post

One way to test is to not let the automatic updates happen and when you do update manually, see if the set asks for a reboot??

The Sharp technician thought that the lack of request for a reboot might be the fault, if the set is not asking for what it needs.
Like I say, mine has been fine since August with a simple unplug for 5 minutes. The problem started right after that large update was installed.
post #2142 of 3622
regarding viewing distance, i think we have to also consider sound if u use a home theater...moving the couch nearer to the tv, will bring u closer to the front speakers and away from the rear. unlike the bose, which gives us a loud rears, most common home theaters have a smaller rear speaker compared to the front. hence, u might loose out on the surrond EFFECT.
i sit pretty close to the tv too. no pixelation.
post #2143 of 3622
I just received and installed a new software update. I have no idea what it does or if it will address the re-boot issue. I did the 5 min unplug a few days ago as well so I don't know if I should do it again after the update. I'm going wait and see what happens (hopefully nothing).
post #2144 of 3622
You're the second to report a new update.
I haven't gotten notice on mine yet, but I'm set up with Automatic Update enabled.
I wonder if I will get a notification and I also wonder about unplugging it yet again.
It seems prudent to do so, since it does no harm and was recommended by Sharp...
post #2145 of 3622
software update today also.
post #2146 of 3622
Anybody know what it addressed this time around? No adverse effects on my set yet...
post #2147 of 3622
Anyone know if it affects Professional ISF calibration settings? I'm holding off until I know for sure.

S~
post #2148 of 3622
Quote:
Originally Posted by johnfull View Post

Anybody know what it addressed this time around? No adverse effects on my set yet...
This firmware fixes the audio drop out when connected to certain Set-top boxes via HDMI. It also improves DTV channel searching capabilities and picture quality when switching from 2D to 3D content.

S~
post #2149 of 3622
Quote:
Originally Posted by teachsac View Post

This firmware fixes the audio drop out when connected to certain Set-top boxes via HDMI. It also improves DTV channel searching capabilities and picture quality when switching from 2D to 3D content.
S~

I had that problem (audio dropout) with my son's XBOX 360 and so far it seems to have fixed it.
post #2150 of 3622
fw applied. No issue with ISF
post #2151 of 3622
Quote:
Originally Posted by Suzook View Post

fw applied. No issue with ISF

Thanks,

S~
post #2152 of 3622
Quote:
Originally Posted by Suzook View Post

fw applied. No issue with ISF

Me too, no problems with my ISF Day and Night calibration
post #2153 of 3622
Quote:
Originally Posted by teachsac View Post

This firmware fixes the audio drop out when connected to certain Set-top boxes via HDMI. It also improves DTV channel searching capabilities and picture quality when switching from 2D to 3D content.
S~

Do you have a link to identify what this update does? I performed the update but my 844U still is unable to properly change from a 3D channel to a channel broadcast in 1080i like CNN. The picture is completely distorted until I switch to a channel broadcast in 720p like ESPN and then the 844U will switch properly to 2D mode. Very weird. I am using DTV.
post #2154 of 3622
noticed that they actually fixed the flash issues in the browser, I can now watch channels on sites like Justin.tv. There are still some control issues with the embedded video but it works . Surprised they haven't mentioned that.

I did have an issue wit the apps button not bringing up apps again and has to to a reset to get them back. I did notice after the reset that there were additional menu options for interactive something or another which weren't there before.
post #2155 of 3622
Quote:
Originally Posted by twarman17 View Post

Do you have a link to identify what this update does? I performed the update but my 844U still is unable to properly change from a 3D channel to a channel broadcast in 1080i like CNN. The picture is completely distorted until I switch to a channel broadcast in 720p like ESPN and then the 844U will switch properly to 2D mode. Very weird. I am using DTV.
I had the same issue at one time with DTV and the HR24 using my Panasonic VT. It's a D* thing.

S~
post #2156 of 3622
Quote:
Originally Posted by GPtimes2 View Post

Maybe it's time for someone to start an owners poll. Those that have the shutoff problem, vs those that don't. Maybe more attention will help owners get results.

I've had the same problem. Called Sharp, and they are sending a tech out Monday. The Tech claims that Sharp does know about this issue (it has happened on previous models of TV's) - and they are replacing what is akin to the "motherboard" on the TV....

I hope this works....
post #2157 of 3622
Quote:
Originally Posted by Mags44 View Post

I've had the same problem. Called Sharp, and they are sending a tech out Monday. The Tech claims that Sharp does know about this issue (it has happened on previous models of TV's) - and they are replacing what is akin to the "motherboard" on the TV....
I hope this works....
When I called Sharp they said they were unaware of the problem. I guess it matters who you get when you call. I was hoping it could be fixed with software/firmware update. Changing a board is a much bigger deal and may wipe out my calibration. But I want it fixed so if it works for you then maybe I'll call Sharp back and ask them to repair. It would great if you could find out from the tech how I should describe the problem when I call in. In other words, how should they search the database for this issue? What terms should they use? Thanks.
post #2158 of 3622
Quote:
Originally Posted by samendolaro View Post

noticed that they actually fixed the flash issues in the browser, I can now watch channels on sites like Justin.tv. There are still some control issues with the embedded video but it works . Surprised they haven't mentioned that.
I did have an issue wit the apps button not bringing up apps again and has to to a reset to get them back. I did notice after the reset that there were additional menu options for interactive something or another which weren't there before.

That's great news! There was no way that I could find to go to the Flash site and download the appropriate update on my own.
I like to watch highlights from TV.MSNBC.COM on my computer, but was unable to watch the video clips on the TV. It told me the flash was out of date.
I'll give it a go yet again -- thanks for the heads-up! Anybody know where we can keep ourselves informed about these updates, both past and present?...
post #2159 of 3622
Quote:
Originally Posted by teachsac View Post

Quote:
Originally Posted by twarman17 View Post

Do you have a link to identify what this update does? I performed the update but my 844U still is unable to properly change from a 3D channel to a channel broadcast in 1080i like CNN. The picture is completely distorted until I switch to a channel broadcast in 720p like ESPN and then the 844U will switch properly to 2D mode. Very weird. I am using DTV.
I had the same issue at one time with DTV and the HR24 using my Panasonic VT. It's a D* thing.
S~

ABT swapped my last year's model Sharp 735U for the 844U. When we hooked in the 844U I discovered this issue, so we then hooked the 735U back in, and the problem did not exist on the 735U. So, I had ABT take back the 844U as defective. The next 844U that was delivered had the same problem so I isolated the issue to the 844U and decided to use the workaround of changing from a DTV 3D channel to a 2D channel broadcast in 720P. Very weird how this issue did not exist on last year's 735U. But, I do think it is a 844U issue since the problem did not exist on the 735U. I am using a HR34 DTV receiver. Does this issue not exist for any 844U owners using a HR34 receiver and switching from a 3D channel to channel 202 (CNN broadcast in 1080i)?
post #2160 of 3622
Quote:
Originally Posted by samendolaro View Post

noticed that they actually fixed the flash issues in the browser, I can now watch channels on sites like Justin.tv. There are still some control issues with the embedded video but it works . Surprised they haven't mentioned that.
I did have an issue wit the apps button not bringing up apps again and has to to a reset to get them back. I did notice after the reset that there were additional menu options for interactive something or another which weren't there before.

The flash issue is not fixed.
I just got off the phone with Aquos Advantage and they said that only certain aps have flash capability and not the general browser.
YouTube videos and Hulu and certain others can play, but not TV.MSNBC.COM, for example. There is no general flash player for all webpages.
I used to be able to try and play a video and got sent to the Adobe webpage and then told that my browser doesn't work with the download,
but not I just deadend on a dialog box that won't let me click on the actual video...progress?...
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