Originally Posted by SonyHome
Sharp authorized an exchange for my unit. They indicated there wouldn't be any production until late November so if I didn't want to wait they would work with the place I purchased from if they had one to replace and was willing to pick the old set up. I think I'll just work directly with Sharp on the exchange.
Thanks for the information Fastslappy. It was very helpful.
Stay with the Sharp
service , make sure you get that agreement in writing (email will work)
Listen some guys I've seen get a new year model
by that I mean if Sharp comes out with a new 80" & phases out the 844 for next year , they will send you that newer model
Seen this happen a few times already , it happened this late Spring one of the guys on the 632 thread had a Blob just like yours on his 80" 632 , they said none were in production at the time & Sharp sent him a new/just released @ the Time a NEW 844 No Added cost
there were guys in 2011 who had panels fail on model year 2009's Sharp's & they were given New 2012's .
the above is the reason to BUY the extended warranty from Sharp no 2nd party warranty company will do the above .
Good Luck & keep your paperwork ,with a log of all phone calls noting date, time & who you talked to.