Sharp said the replacement shipped Wednesday. I finally got tracking yesterday which did not show picked up until late last night. It is coming from less than 400 miles away yet shows an estimate to my local area hub on the 20th.
Assuming it then takes 48 hours to be delivered (what the NVC Logistics tracking page shows) it will be 13 days from when they agreed to replace it. I get it is big and needs special transport but seeing as it was damaged in my opinion going in the box at the factory I feel they should go the extra mile to make it right.
I put it back in the box. The area the damage is would have been almost impossible through the box at all but absolutely impossible without damage to the box.
part of the crack is visible here.
Large buffer zone.
Area of damage is approximately above where it says smart central. The strap was there, that caused the rub damage.