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Official Sharp AQUOS LC-60LE847U & LC-70LE847U Owners Thread - Page 51

post #1501 of 2660
Question - Are you guys getting the warranties exchanged directly from Sharp, or through a retail vendor (BB, Costco, etc)???
post #1502 of 2660
I got mine through Sharp directly as it was a little cheaper than the store wanted and it cuts out a middle man.

BTW, does anyone know if there is a way to disable the message that comes up when you switch anything into 3d?
post #1503 of 2660
I have a small problem with my 70, when viewing cable hd if the program has any sd content (usually comercials) my tv has to redo the handshack. Is there a setting I can use to eliminate this?
Edited by Teisco - 10/20/12 at 11:19am
post #1504 of 2660
May have a serious problem with a 3-month old LC-60C847OU. While we were watching, it suddenly powered off. It will not boot back up. Instead, the center sharp icon (chevron) just continually flashes. The flashes may actually be some sort of internal code -- two long flashes follwed by two shorter flashes. Has anyone seen this happen, and know what the code means?

If I press the Power button, the chevron stops flashing for about five seconds, and then resumes. Same thing if I unplug and replug the unit.

I called the AQUOS Advantage membership support number, but it is apparently after hours on a Saturday night. Hopefully, I'll be able to reach them tomorrow.

I have experienced a couple times the power reboot (picture, sound, chevron off) problem reported recently on this discussion forum. I did contact Sharp tech support on 10/13/12 about that problem, and as a first step they had me update the firmware that was apparently released a day earlier, and told me to contact them if the reboot problem occurred again. I would have to think that this latest failure is related to that problem.
post #1505 of 2660
Scarey! Keep us posted on what Aquos Advantage does for you...
post #1506 of 2660
Spoke with an AQUOS Advantage representative this morning. The flashing chevron code means that it needs to be serviced. Apparently, different codes indicate different problems, but the representative couldn't tell me more about this particular code. A service call is scheduled in three days (Wednesday). Given other posts I've seen, my guess is that they will just swap out a board or two. I'll let you know when I learn more.
post #1507 of 2660
Hi all, can you please tell me if for native 3D games, you can turn on Sharp's version of motion interpolation/smoothing? Usually called stuff like MotionFlow or AMP. Thanks!!!
post #1508 of 2660
Quote:
Originally Posted by FrankVP View Post

I picked up a LC-60C8470U from Sam's Club auctions and received it last week. I have not noticed any clouding. Picture looked pretty good out of the box, hope to try adjusting some of the settings this weekend if I get the time.

Well I have my set for a little over 3 weeks now and I am very happy with the set..I have been using CGGormans settings right now and the picture looks great. I burned a copy of the test patterns from this forum and picked up a copy of the Disney WOW disc and hope to sit down and try my hand at calibrating for myself. I have noticed a little clouding on a perfectly dark screen, but did not notice any issues when watching Batman Begins, V is for Vendetta or Avatar.

I also ended up purchasing a Sony S590 BluRay player from Amazon and a 3 year extended warranty for the set from Sharp.

Thanks to everyone for the greatinfo on this thread!
post #1509 of 2660
Quote:
Originally Posted by Spit View Post

May have a serious problem with a 3-month old LC-60C847OU. While we were watching, it suddenly powered off. It will not boot back up.

This is a common problem on the Sharps this year, including the new 80".

Michael
post #1510 of 2660
Quote:
Originally Posted by Teisco View Post

I have a small problem with my 70, when viewing cable hd if the program has any sd content (usually comercials) my tv has to redo the handshack. Is there a setting I can use to eliminate this?

I would check your cable box. Most of them can fix the resolution to 1080i for all content.

Michael
post #1511 of 2660
Quote:
Originally Posted by Michael2000 View Post

I would check your cable box. Most of them can fix the resolution to 1080i for all content.
Michael
I have started to see this also, but not just on changing formats. When I am in the menu for my DVR is happens a couple of times. This just started happening after the new TV firmware upgrade.
post #1512 of 2660
Quote:
Originally Posted by rwheelwright View Post

I have started to see this also, but not just on changing formats. When I am in the menu for my DVR is happens a couple of times. This just started happening after the new TV firmware upgrade.

Are you guys experiencing this issue with DirecTV DVRs? I am... It's damn annoying. I have to power cycle my DVR or receiver when it happens. mad.gif
post #1513 of 2660
Quote:
Originally Posted by Skerlnik View Post

Are you guys experiencing this issue with DirecTV DVRs? I am... It's damn annoying. I have to power cycle my DVR or receiver when it happens. mad.gif
I am experiencing with with a FiOS DVR and it just started happening. Nothing to crazy though. Just flashes then comes back.
post #1514 of 2660
Quote:
Originally Posted by rwheelwright View Post

I am experiencing with with a FiOS DVR and it just started happening. Nothing to crazy though. Just flashes then comes back.

In that case, it very well could be an issue with the TV firmware frown.gif
post #1515 of 2660
An interesting, or maybe not, event I've noticed. Also, I do have the latest update and Verizon FIOS. I have noticed but not documented which. Sometimes on some channels, I will get a slight delay, on dvr'd playback when run thru hdmi. I can switch to component and delay disappears. Again I haven't studied which networks as it doesn't happen very often, thank goodness. I just thought it odd that the same dvr'd recording would then be OK when I instantaineously switch to component.

Another oddity, I also noticed that my video and audio apperence and tone change when I switch from hdmi to component although the actual video calibrations or audio calibrations don't change. This is true on all "modes".

I'm able to do this because I have both hdmi and component hooked up at the same time.
post #1516 of 2660
Quote:
Originally Posted by Spit View Post

Spoke with an AQUOS Advantage representative this morning. The flashing chevron code means that it needs to be serviced. Apparently, different codes indicate different problems, but the representative couldn't tell me more about this particular code. A service call is scheduled in three days (Wednesday). Given other posts I've seen, my guess is that they will just swap out a board or two. I'll let you know when I learn more.

Update. Service rep contracted by AQUOS Advantage contacted me Monday morning (good sign, right?). Given the flashing chevron code, diagnosed the problem over the phone as a failed power supply. Although they haven't actually looked at the unit, a power supply failure does make a lot of sense given a few previous random reboots. Bad news is that they do not have the part on hand and have to order it, and would not commit to a Wednesday service call. So much for the advertised AQUOS Advantage response time. I'll keep you updated regarding final determination of the problem.

A lesson on all of this is that for those of you who are experiencing the random reboot problem (momentary complete loss of power), get it serviced sooner rather than later because it is an indicator of a more severe problem.
post #1517 of 2660
All:

As of now, I have had this TV since April. My over all impressions are pretty good.Good TV great price. This is a second replacement through Sharp due to the delivery Company dropping the first. There is minor clouding on this TV and it is noticeable in the same general area of the first TV. Kind of odd that two TV's have the same clouding in similar areas. I recently watched "The Thing" on HBO Go which provided the worst of noticeable clouding. All other movies seem to be great from blu ray obviously depending on the darkness of the movie. I do notice during white or light scenes, during panning; there is a darker vertical band through the center of the screen. (Screen uniformity problems) It's mostly noticeable on HGTV where walls are white etc. Not that big of a deal, as this does not affect most shows or movies. If it is a still picture you cannot notice it.

I am hooked up through Verizon FIOS via HDMI. I too had lip sync issues. A previous post revealed to change the service menu on the Verizon FIOS box to LPCM. This has solved all the problems! Thanks for that. Sharp has just released an update correct this problem. Oh well.

The most annoying problem I have and have not seen a lot of posts about this is; watching football. One of this TV's highlights is the clarity that it does provide. The worst source for watching football is on FOX though. All the others are excellent. So the annoying part is motion blur it occurs on all the football channels regardless of clarity. The only way to prevent the football looking like a streak across the screen during a pass, is to turn off the motion enhancement. Once that is done the football looks like it should. My $300 37" JVC that I recently picked up from Costco for my MBR does not have this problem. I thought the motion enhancement is supposed to prevent this? Not make it worst. Aquomotion 240, 240, 120 high 120 low does nothing for it other than reduce pixelization. Having the motion enhancement turned off does increase the pixelization a little bit.

Has anyone or does anyone experience this? Any suggestions? Thanks for the great posts and keep it up.Thanks again!
post #1518 of 2660
If you spend this much money on a TV you should spend $50 on a real UPS with a big battery.
post #1519 of 2660
Quote:
Originally Posted by redstang1993 View Post

All:
As of now, I have had this TV since April. My over all impressions are pretty good.Good TV great price. This is a second replacement through Sharp due to the delivery Company dropping the first. There is minor clouding on this TV and it is noticeable in the same general area of the first TV. Kind of odd that two TV's have the same clouding in similar areas. I recently watched "The Thing" on HBO Go which provided the worst of noticeable clouding. All other movies seem to be great from blu ray obviously depending on the darkness of the movie. I do notice during white or light scenes, during panning; there is a darker vertical band through the center of the screen. (Screen uniformity problems) It's mostly noticeable on HGTV where walls are white etc. Not that big of a deal, as this does not affect most shows or movies. If it is a still picture you cannot notice it.
I am hooked up through Verizon FIOS via HDMI. I too had lip sync issues. A previous post revealed to change the service menu on the Verizon FIOS box to LPCM. This has solved all the problems! Thanks for that. Sharp has just released an update correct this problem. Oh well.
The most annoying problem I have and have not seen a lot of posts about this is; watching football. One of this TV's highlights is the clarity that it does provide. The worst source for watching football is on FOX though. All the others are excellent. So the annoying part is motion blur it occurs on all the football channels regardless of clarity. The only way to prevent the football looking like a streak across the screen during a pass, is to turn off the motion enhancement. Once that is done the football looks like it should. My $300 37" JVC that I recently picked up from Costco for my MBR does not have this problem. I thought the motion enhancement is supposed to prevent this? Not make it worst. Aquomotion 240, 240, 120 high 120 low does nothing for it other than reduce pixelization. Having the motion enhancement turned off does increase the pixelization a little bit.
Has anyone or does anyone experience this? Any suggestions? Thanks for the great posts and keep it up.Thanks again!

I watch football on Fox with Verizon Fios HDMI and the quality is excellent. No blur at all. Mine's set at Standard AV Mode with 240 Motion Enhancement. I too thought Aquomotion 240 was supposed to be the best setting for fast moving scenes but I have found it to be the worst!
post #1520 of 2660
I still haven't figured out how to change the service menu on the Verizon FIOS box to LPCM. Can someone please give me some simple start to finish instructions like you were telling your wife (sorry ladies) how to do it over the phone. Thanks.
post #1521 of 2660
Quote:
Originally Posted by bmwpc View Post

I still haven't figured out how to change the service menu on the Verizon FIOS box to LPCM. Can someone please give me some simple start to finish instructions like you were telling your wife (sorry ladies) how to do it over the phone. Thanks.


This post is a few years old, but it still might apply to your fios box:

http://www.dslreports.com/forum/r24113020-HDMI-HD-Audio-Drop-outs-for-VZ-FiOS-Possible-Fix
post #1522 of 2660
Quote:
Originally Posted by bmwpc View Post

I still haven't figured out how to change the service menu on the Verizon FIOS box to LPCM. Can someone please give me some simple start to finish instructions like you were telling your wife (sorry ladies) how to do it over the phone. Thanks.

This worked for me: with the TV and Fios box on press the stb power button on the Fios remote, then press the ok button, then the menu button. User settings screen appears, use the down arrow on the remote and the cursor on the screen will move down to addt hdmi settings, press ok then use arrow buttons on remote until cursor points to audio output, press ok button until auto changes to L-PCM. Menu button 3 times to exit and save.
post #1523 of 2660
Quote:
Originally Posted by Spit View Post

Update. Service rep contracted by AQUOS Advantage contacted me Monday morning (good sign, right?). Given the flashing chevron code, diagnosed the problem over the phone as a failed power supply. Although they haven't actually looked at the unit, a power supply failure does make a lot of sense given a few previous random reboots. Bad news is that they do not have the part on hand and have to order it, and would not commit to a Wednesday service call. So much for the advertised AQUOS Advantage response time. I'll keep you updated regarding final determination of the problem.
A lesson on all of this is that for those of you who are experiencing the random reboot problem (momentary complete loss of power), get it serviced sooner rather than later because it is an indicator of a more severe problem.

Service tech visited today, but he had the wrong part. Not his fault -- Sharp sent the wrong TV model number to their service contractor. I contacted AQUOS Advantage about this, and although they confirmed that they sent the incorrect model number, they took absolutely no responsibility for it. In fact, they refused to interact directly with their contractor, telling me to contact the service company to ask them to use overnight delivery to obtain the part. Very frustrating and disappointing!

Anyway, from the chevron code, the service tech confirmed that it was most likely a failure of the power supply, and he has seen a number of such failures, sometimes after having the random reboots.
post #1524 of 2660
Let's hope that the new power supplies have been somehow beefed up from the ones that are failing.
For the company to disavow knowledge of the pattern is very disturbing. Who's to say the new one is any better?
I'm still waiting for mine to reboot itself again. After the unplug for 5 minutes back in August, it's been clear sailing.
I still get timer warnings when playing some BluRay discs, but that might also have ceased. Good luck to all of us!...
post #1525 of 2660
Quote:
Originally Posted by CGGorman View Post

Chad is scheduled to begin work on my set tomorrow at 10am. I don't know how long after that to expect his review to appear, but I'll certainly post as the day progresses.

I just wanted to say thank you for sharing all of your post's earlier on in this thread.

You actually drove me to Chad and how much you liked his calibration tech.
It's been a long haul since may of this year to schedule Chad, but I finaly did it and he is here now cal'ing my set. Simply awesome!

Thanks CGGorman!
post #1526 of 2660
post #1527 of 2660
I want to again thank myoda and kissfn but I think I have a newer/different cable box/dvr and/or a newer/different controller for the following reasions. The DVR I have is the QIP 7232 2. The controller I have is a VZP265v3RC. After reading the old instructions and the new one some things are different. First, I have no button called "Select" When I hit the Menu button, I do get the Menu but I do not get a menu that shows any heading for additional hdmi settings. I have a "Settings" heading that has an "Audio" sub set but that only controlst he set top box volume, the audio format, the volumn control, the dynamic range, audio alerts and a Help function, nothing about hdmi.

No where have I ever seen a menu in white text appear. Only the forma color menu on the left with all the other funxtions. Am i missing a "hidden" menu or tech thing?

It hought I have seen LPCM appear in the upper right corner a couple times but I'l be darned to figure out what I did to make it show up.

So I'm still lost, I think?

Any more ideas? Is my box or controller different than what you are using to get the menus you are getting or is it possibly a local difference?

Thanks.
post #1528 of 2660
Quote:
Originally Posted by FrankVP View Post

Well I have my set for a little over 3 weeks now and I am very happy with the set..I have been using CGGormans settings right now and the picture looks great. I burned a copy of the test patterns from this forum and picked up a copy of the Disney WOW disc and hope to sit down and try my hand at calibrating for myself. I have noticed a little clouding on a perfectly dark screen, but did not notice any issues when watching Batman Begins, V is for Vendetta or Avatar.
I also ended up purchasing a Sony S590 BluRay player from Amazon and a 3 year extended warranty for the set from Sharp.
Thanks to everyone for the greatinfo on this thread!

Glad to hear you like it. I have a 70" from Costco, about 5 weeks now. I also got the Sony S590 from BestBuy, and the Disney "Wow" disk, too. I did several configurations etc. and am quite happy with the set. I do hope that I don't experience the problems that others are having.

Note: Costco currently have these TV's on sale with up $300 instant rebate. I got the rebate, and there ext warranty.

regards,

chapper.smile.gif
post #1529 of 2660
Quote:
Originally Posted by bmwpc View Post

I want to again thank myoda and kissfn but I think I have a newer/different cable box/dvr and/or a newer/different controller for the following reasions. The DVR I have is the QIP 7232 2. The controller I have is a VZP265v3RC. After reading the old instructions and the new one some things are different. First, I have no button called "Select" When I hit the Menu button, I do get the Menu but I do not get a menu that shows any heading for additional hdmi settings. I have a "Settings" heading that has an "Audio" sub set but that only controlst he set top box volume, the audio format, the volumn control, the dynamic range, audio alerts and a Help function, nothing about hdmi.
No where have I ever seen a menu in white text appear. Only the forma color menu on the left with all the other funxtions. Am i missing a "hidden" menu or tech thing?
It hought I have seen LPCM appear in the upper right corner a couple times but I'l be darned to figure out what I did to make it show up.
So I'm still lost, I think?
Any more ideas? Is my box or controller different than what you are using to get the menus you are getting or is it possibly a local difference?
Thanks.

You might want to try posting here:
http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/bd-p/FiOS_TV
post #1530 of 2660
Quote:
Originally Posted by Chapper View Post

Glad to hear you like it. I have a 70" from Costco, about 5 weeks now. I also got the Sony S590 from BestBuy, and the Disney "Wow" disk, too. I did several configurations etc. and am quite happy with the set. I do hope that I don't experience the problems that others are having.
Note: Costco currently have these TV's on sale with up $300 instant rebate. I got the rebate, and there ext warranty.
regards,
chapper.smile.gif

Costco is a great place to purchase a tv, but I ended up taking a chance and got mine from Sam's Clubs auction site. Only a 30 day return window versus 90 from Costco or Sam's regular site, but for the price I thought I would take a chance.
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