Originally Posted by getbigg21
I have changed out my hdmi cords with new ones and it still happens. I filed a claim with LG. A repair service called me to ask questions about it and think its something to do with the power supply. They said they would order it and then come out to fix it. This was last Wed and I haven't heard anything back about it. If I don't hear anything tomorrow I'm going to call them back.
I got bored and started chatting some LG reps about this issue and I got some interesting replies (I'm not at home at the moment so I haven't tried any of these except for #1 which I tried yesterday):
Rep #1: Need to reset TV. Turn off TV, unplug, hold power button for 30 secs, plug in, turn on
Rep #2: Need to reset TV settings via options (Reinitialize I think is the option name he said)
Rep #3: Check TV's sleep settings, maybe it sleeps after 2 hours
Rep #4: LG recommends the TV be connected directly to the wall power outlet, If the TV must be connected to a surge protector, ensure the surge protector is not overloaded with other devices. This could cause the TV to power down.
Now the first 3 sounded kinda stupid. But #4 got me concerned a bit. I have a Belkin PureAV right now. Any of the user's that's experiencing this issue using some sort of surge protector? Any one using a surge protector that is not getting this problem?