Quote:
Originally Posted by getbigg21 
alright everyone I told you that I would follow up after LG sent techs out to try to fix my tv from shutting itself down and then booting back up. they came out and replace the power supply and also the area where the HDMI's go into. this was on tuesday and the tv was working great for tuesday and weds. now today i was watching it with my daughter and it did the same thing again. i called up LG tonight and all they would tell me to do it contact the repair service people locally and have them come back out. now i'm really frustrated and almost mad about this b/c I have already taken 2 day's off work to get this taken care of. when i asked what other options i have they told me i could call back tomorrow and talk to someone else. call back tomorrow? why should i need to do that. let me talk to a supervisor right now so we can get this done. they tell me that there are no supervisors there after 5pm. now that just blows my mind. has anyone else had poor customer service from LG? what do you think I should do?

alright everyone I told you that I would follow up after LG sent techs out to try to fix my tv from shutting itself down and then booting back up. they came out and replace the power supply and also the area where the HDMI's go into. this was on tuesday and the tv was working great for tuesday and weds. now today i was watching it with my daughter and it did the same thing again. i called up LG tonight and all they would tell me to do it contact the repair service people locally and have them come back out. now i'm really frustrated and almost mad about this b/c I have already taken 2 day's off work to get this taken care of. when i asked what other options i have they told me i could call back tomorrow and talk to someone else. call back tomorrow? why should i need to do that. let me talk to a supervisor right now so we can get this done. they tell me that there are no supervisors there after 5pm. now that just blows my mind. has anyone else had poor customer service from LG? what do you think I should do?
Not sure if the issue you experienced is the same as I have for my LM6700 but I noticed that sometimes when I am watching TV, the TV would randomly black out for a few seconds and then it would resume the TV program. Its not like it turns off completely and then turns it on again.
I just want to know if someone else has seen this issue and whether it relates to some power supply issue that some people have brought up. If that is the case, then I need to contact LG to come by and fix this issue. Its not too annoying but I would like to get it fixed. So far I normally see this issue when I am watching CNBC but I am sure I have seen it on other channels. I am not sure if the cable line might be the issue where the feed for that particular channel is not as strong as others.



























