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Official Panasonic ST50 Series Discussion Thread [No Street Price Talk] - Page 241

post #7201 of 9472
How do i check the manufacturerererrs datet
post #7202 of 9472
received my P65ST50 on saturday morning from pauls tv... the picture quality is great...Oct model, literary no buzz, everything is perfect....way much better than my Panasonic DLP

however i found out i got a huge dent on the back of my tv...the tv is working but by looking at the dent...it is not small at all...and that thing is must be sharp to penetrate through the box (the box was thick too). immediately called Paul's tv (have to wait till supervisor's approval on monday) and found out they are out of stock on P65St50 ( the CS told me if i pass the exchange process i can either get a replacement, discount or refund)...what should i do? anyone has similar experience with pauls tv? what i was told by the CS that they wont have it in stock till Feb of 2013...i dont want to wait that long for my exchange to come in....kinda sad to have this tv end up like this...

btw...try to avoid HomeDirect USA...the way they deliver my tv was unacceptable, they drag and shuffle my tv from the trunk into my house...and that white glove shipping never exist, i was told to sign the paper before i get to inspect my tv...they didnt even bother to power on the tv

The tv


the box

Edited by Oc646 - 11/25/12 at 4:54pm
post #7203 of 9472
holy crap!
Get your refund and buy somewhere else! A dented box is one thing, but a dented unit, forget about it!
Who knows what kind of problems your might have down the road.
Quote:
Originally Posted by Oc646 View Post

received my P65ST50 on saturday morning from pauls tv... the picture quality is great...Oct model, literary no buzz, everything is perfect....way much better than my Panasonic DLP
however i found out i got a huge dent on the back of my tv...the tv is working but by looking at the dent...it is not small at all...and that thing is must be sharp to penetrate through the box (the box was thick too). immediately called Paul's tv (have to wait till supervisor's approval on monday) and found out they are out of stock on P65St50 ( the CS told me if i pass the exchange process i can either get a replacement, discount or refund)...what should i do? anyone has similar experience with pauls tv? what i was told by the CS that they wont have it in stock till Feb of 2013...i dont want to wait that long for my exchange to come in....kinda sad to have this tv end up like this...
btw...try to avoid HomeDirect USA...the way they deliver my tv was unacceptable, they drag and shuffle my tv from the trunk into my house...and that white glove shipping never exist, i was told to sign the paper before i get to inspect my tv...they didnt even bother to power on the tv
The tv


the box
post #7204 of 9472
Quote:
Originally Posted by 2tvsonecup View Post

That's interesting. I wonder how many of the other owners who said they hear minimal buzzing only tested with HD and not overly bright scenes. Because when the scene is not very bright, the buzzing on mine is only heard if you put your head behind the screen. And in fact if I use the Standard setting, I don't hear it at all. Maybe there is less variation between the panels and a lot more variation in the way owners test for buzzing on their sets.

I agree!
Quote:
Originally Posted by EricST View Post

I just used Plasmatvbuying guide setting's and love the result.

Would you happen to have these settings?
Quote:
Originally Posted by ser_renely View Post

When you changed the settings?

ser_renely,
sorry, i should have been more clearer. After posting that i didn't have the buzzing issue, that was when i started to hear it. Figures, eh?
post #7205 of 9472
Thread Starter 
Quote:
Originally Posted by Oc646 View Post

received my P65ST50 on saturday morning from pauls tv.......however i found out i got a huge dent on the back of my tv...the tv is working but by looking at the dent...it is not small at all...and that thing is must be sharp to penetrate through the box (the box was thick too). immediately called Paul's tv (have to wait till supervisor's approval on monday) and found out they are out of stock on P65St50 ( the CS told me if i pass the exchange process i can either get a replacement, discount or refund)...what should i do? anyone has similar experience with pauls tv? what i was told by the CS that they wont have it in stock till Feb of 2013...i dont want to wait that long for my exchange to come in....kinda sad to have this tv end up like this...

btw...try to avoid HomeDirect USA...the way they deliver my tv was unacceptable, they drag and shuffle my tv from the trunk into my house...and that white glove shipping never exist, i was told to sign the paper before i get to inspect my tv...they didnt even bother to power on the tv
The tv

Why the heck did you accept the TV with that huge gash in the box and not insist on having the driver do his job and unpack it and power it up per Paul's White Glove service, and not even inspect the TV for damage before signing?? Paul's is notorious for horrible customer service with online purchases and usually drag their feet when trying to resolve an issue that is their fault.

That driver knew he damaged your TV which is why he wouldn't let you inspect it before signing. I would have either insisted that he do his job, or pushed him aside and opened the box myself, then call Pauls TV on the spot and even call his supervisor while he stands there and tell them about the damage and what he told you. I would have taken that bill of lading and wrote "TV WAS DAMAGED BY DRIVER! DRIVER REFUSED TO UNPACK TV, REFUSED TO ALLOW INSPECTION, REFUSED TO POWER IT UP, SO I'M NOT SIGNING THIS PAPER".

You should have Paul's CSR put what he said about allowing you return the TV after the exchange window closes IN WRITING, and do all correspondence over email so you have written proof of everything that occurs.

Excerpts from Paul's White Glove policy:


Our white glove service (also called Silver Plus) includes the following services:

Unpacking the product with no box or debris removal.

Plug in TV's and power on to ensure the TV is undamaged.

If there is any physical damage to the product, do not sign and refuse the shipment.


You should call your credit card provider and open a case immediately in case Pauls drags their feet too long.
post #7206 of 9472
they were trying to make me sign the paper before they deliver the tv into my house...i had to tell them that i had the white glove shipping and they need to deliver the tv into my house before i sign the paper...so they drag my tv into my house and keep handing me paper to make me sign it...i had my gf record the whole process with my iphone during the delivery process....they dont really speak english so i was kinda having hard time communicating with them and refuse to set up the tv and plug it in for me....they keep rushing me to sign the paper so i sign the paper...then i have the tv sit in the box (have to call my friend to come over and set up the tv) and in the mean time i look around the tv and saw that huge dent and immediately in my mind i was like...oh crap...now i am worry not to be able to receive the replacement tv...(since the P65ST50 is out of the stock till Feb 2013...will they give me the GT instead?)....(its my dad's gift....sigh...)

thanks for all the info randy
Edited by Oc646 - 11/25/12 at 6:57pm
post #7207 of 9472
Quote:
Originally Posted by gomess023 View Post

How do i check the manufacturerererrs datet

The manufacturers date is on the tag on the back of the set.
post #7208 of 9472
Hey guys, i want to get this TV. I am trying to convince my wife that we "NEED" the 65" but she is insisting on the 60". What is the rule of thumb for screen size when purchasing a tv, specifically this one?

Some info:
-will be wall mounted
-room is 13 wide x 17 long with 9 ft ceiling
-will be sitting approximately 14-15 feet away

What size would be appropriate size? Would a 60" be too small? I know it is always go as big as you can, but i may not be able to. mad.gif
post #7209 of 9472
Quote:
Originally Posted by 04rex View Post

Hey guys, i want to get this TV. I am trying to convince my wife that we "NEED" the 65" but she is insisting on the 60". What is the rule of thumb for screen size when purchasing a tv, specifically this one?
Some info:
-will be wall mounted
-room is 13 wide x 17 long with 9 ft ceiling
-will be sitting approximately 14-15 feet away
What size would be appropriate size? Would a 60" be too small? I know it is always go as big as you can, but i may not be able to. mad.gif

I have about the same room specs and I have a 55" and I would say its perfect size. So in your case, the 60" seems to be a good fit. So get it and enjoy!
post #7210 of 9472
Quote:
Originally Posted by 04rex View Post

Hey guys, i want to get this TV. I am trying to convince my wife that we "NEED" the 65" but she is insisting on the 60". What is the rule of thumb for screen size when purchasing a tv, specifically this one?
Some info:
-will be wall mounted
-room is 13 wide x 17 long with 9 ft ceiling
-will be sitting approximately 14-15 feet away
What size would be appropriate size? Would a 60" be too small? I know it is always go as big as you can, but i may not be able to. mad.gif

http://www.thx.com/consumer/home-entertainment/home-theater/hdtv-set-up/

14 feet away is pretty far. According to most guides I've seen, 65" would NOT be too big for your room. But you also have to take into account your room's decor and how pissed your wife will be if you get a TV that's larger than she'd like.
post #7211 of 9472
Quote:
Originally Posted by EricST View Post

I just got the 55 Friday. I used the Cnet setting and now I want to try D-nice but cant find it in the endless pages here. Can some one please tell me wich page the settings are on?
Thanks
What you are looking for is at HDJ which you can find using Google.

hi def junkies at "you know"
post #7212 of 9472
Thread Starter 
Quote:
Originally Posted by EricST View Post

I did, still cant find it. lol

Look at post #2 in this thread - it tells you where and how to find it.
post #7213 of 9472
Quote:
Originally Posted by stevensly View Post

I agree!
Would you happen to have these settings?
ser_renely,
sorry, i should have been more clearer. After posting that i didn't have the buzzing issue, that was when i started to hear it. Figures, eh?


Pro Settings (using 2-point White Balance)
Color Space: Wide
W/B high R: +4
W/B high G: +4
W/B high B: +6
W/B low R: -5
W/B low G: -9
W/B low B: -6
Black Extension: default
Gamma Adjustment 2.6
Panel Brightness Default
Contour Emphasis Default
AGC Default
Gamma detail adj. Default
Post Calibration Settings:
Picture Mode Custom
Contract: +100
Brightness: +71
Color: +50
Tine: +0
Sharpness: +32
Color Temp.: WARM 2
Color mgmt.: Off
C.A.T.S.: Off
Video NR: Off
Advanced Picture
Mosquito NR Off
Motion Smoother Medium
1080p ure direct Off
Black level light
post #7214 of 9472
ST55 being delivered on Wednesday here in FL. Delivery scheduled between 2-6p. Temperature that day forecasted to be Lo 50 Hi 70. Temp inside my home prob 60-65 degrees.

Delivery guys are going to "require" we turn set on to verify it works. I have read conflicting reports about not turning on TV for a while after delivery due to condensation. Should I be worry about this and prevent delivery guys from turning set on? Will it damage the set? Can I tell them DO NOT turn set on??
post #7215 of 9472
Quote:
Originally Posted by EricST View Post

Pro Settings (using 2-point White Balance)
Color Space: Wide
W/B high R: +4
W/B high G: +4
W/B high B: +6
W/B low R: -5
W/B low G: -9
W/B low B: -6
Black Extension: default
Gamma Adjustment 2.6
Panel Brightness Default
Contour Emphasis Default
AGC Default
Gamma detail adj. Default
Post Calibration Settings:
Picture Mode Custom
Contract: +100
Brightness: +71
Color: +50
Tine: +0
Sharpness: +32
Color Temp.: WARM 2
Color mgmt.: Off
C.A.T.S.: Off
Video NR: Off
Advanced Picture
Mosquito NR Off
Motion Smoother Medium
1080p ure direct Off
Black level light

I will have to give these a try too
post #7216 of 9472
Quote:
Originally Posted by GatorRican View Post

ST55 being delivered on Wednesday here in FL. Delivery scheduled between 2-6p. Temperature that day forecasted to be Lo 50 Hi 70. Temp inside my home prob 60-65 degrees.
Delivery guys are going to "require" we turn set on to verify it works. I have read conflicting reports about not turning on TV for a while after delivery due to condensation. Should I be worry about this and prevent delivery guys from turning set on? Will it damage the set? Can I tell them DO NOT turn set on??

The only universal delivery instructuons that I have seen are the temperature ones which should not be an issue per your post.
post #7217 of 9472
Quote:
Originally Posted by GatorRican View Post

ST55 being delivered on Wednesday here in FL. Delivery scheduled between 2-6p. Temperature that day forecasted to be Lo 50 Hi 70. Temp inside my home prob 60-65 degrees.
Delivery guys are going to "require" we turn set on to verify it works. I have read conflicting reports about not turning on TV for a while after delivery due to condensation. Should I be worry about this and prevent delivery guys from turning set on? Will it damage the set? Can I tell them DO NOT turn set on??

I would not worry about it not really that great of a temperature differential.
post #7218 of 9472
Thread Starter 
Quote:
Originally Posted by GatorRican View Post

ST55 being delivered on Wednesday here in FL. Delivery scheduled between 2-6p. Temperature that day forecasted to be Lo 50 Hi 70. Temp inside my home prob 60-65 degrees.
Delivery guys are going to "require" we turn set on to verify it works. I have read conflicting reports about not turning on TV for a while after delivery due to condensation. Should I be worry about this and prevent delivery guys from turning set on? Will it damage the set? Can I tell them DO NOT turn set on??

There can only be condensation if the TV were subjected to moisture during shipment or delivery, which is extremely unlikely. And Panasonic's specs allow the TV to be operated between 32F and 104F so i'm sure there's zero need to let the TV sit before turning it on.

Whoever is delivering it - make sure you use a flashlight to thoroughly inspect the panel for spider cracks before powering it up, then make sure it doesn't buzz. DO NOT SIGN the delivery slip until you're satisfied that the TV is ok,
post #7219 of 9472
Thread Starter 
Eric - what settings are those that you posted? Because they are not D-Nice's ST50 Reference Settings. Nobody watches their Panasonics with Contrast set to 100%.

Quote:
Originally Posted by EricST View Post

Pro Settings (using 2-point White Balance)
Color Space: Wide
W/B high R: +4
W/B high G: +4
W/B high B: +6
W/B low R: -5
W/B low G: -9
W/B low B: -6
Black Extension: default
Gamma Adjustment 2.6
Panel Brightness Default
Contour Emphasis Default
AGC Default
Gamma detail adj. Default
Post Calibration Settings:
Picture Mode Custom
Contract: +100
Brightness: +71
Color: +50
Tine: +0
Sharpness: +32
Color Temp.: WARM 2
Color mgmt.: Off
C.A.T.S.: Off
Video NR: Off
Advanced Picture
Mosquito NR Off
Motion Smoother Medium
1080p ure direct Off
Black level light
post #7220 of 9472
those settings look like the ones on plasmabuyingguide.com. I tried them and I thought the picture was awful. Very harsh.
post #7221 of 9472
I've had my 55" for about 2-3 weeks now so I am well over the 100-200 hour "break in" period. After trying D Nice and C Net settings posted, I just was not happy with the pic quality. Just way to intense is the best description I can think of at the moment. I do not have the cash for a true ISF calibration so I have done the best I can and now I am SUPER happy with the pic.

I have an HD dvr, a PS3, a Blu ray, and HD-DVD all hooked up thru HDMI to my Onkyo 608. Then a single HDMI to tv.

For my HD dvr, I used an HD color bar pattern I recorded off a HBO channel in the middle of the night.
For my HD dvd player, I used HD DVE calibration disc.
For blu ray and ps3, I used both the Spears & Munsil calibration disc and the HD version of THX found on the Terminator blu ray disc.

While I did find that SLIGHTLY different settings looked better for each source, it was very easy to find a middle ground to "split the difference" and I feel all sources look awesome now. (All settings in the sources left at default, only TV settings used).

I cant say how happy I am with this set. My first plasma. I never new how black black could be! Even though they seem radically different from what I have seen anyone else post, here are my current settings for 2D (have not even touched 3D yet!)

Custom Mode
Contrast 50
Brightness 57
Color 50
Tint 0
Sharpness 30
Color Temp Normal
Color Mgt off
CATS off
Video NR off
Pro Settings:
All WB controls at 0
Black Ext +5
Gamma 2.2
Panel Brightness Mid
Contour Emphesis off
AGC +3
HDMI/DVI RGB range non-std
content type off
Advanced Pic:
Mosquito NR off
Motion Smoother off
Black Level Light
24p direct in 60hZ

I was surprised / impressed that the color / tint was so accurate. smile.gif
post #7222 of 9472
Quote:
Originally Posted by Frank Spizzirri View Post

those settings look like the ones on plasmabuyingguide.com. I tried them and I thought the picture was awful. Very harsh.
What he said .


Side note. I am a Best Buy Silver rewards member and I got a email from them today telling me since I am a silver member I can have Best Buy iso calibrate my new plasma. Anyone had any experiences with them doing it?
post #7223 of 9472
Quote:
Originally Posted by EricST View Post

What he said .
Side note. I am a Best Buy Silver rewards member and I got a email from them today telling me since I am a silver member I can have Best Buy iso calibrate my new plasma. Anyone had any experiences with them doing it?

Do it! You might really like how it looks. If not, just put it back to how it is. And if you don't mind, post the settings the calibrator used.
post #7224 of 9472
Quote:
Originally Posted by RandyWalters View Post

There can only be condensation if the TV were subjected to moisture during shipment or delivery, which is extremely unlikely. And Panasonic's specs allow the TV to be operated between 32F and 104F so i'm sure there's zero need to let the TV sit before turning it on.
Whoever is delivering it - make sure you use a flashlight to thoroughly inspect the panel for spider cracks before powering it up, then make sure it doesn't buzz. DO NOT SIGN the delivery slip until you're satisfied that the TV is ok,

Randy - what's the best way to check for spider cracks? Just grab a flashlight and slowly shine it across the whole panel making sure you cover each area? I never even thought to do this!! Thanks!!

And then as far as checking for buzz - if there is buzz would this be apparent just by turning the set on or do I need content to run on it too?

The one thing I'm afraid of is that I don't have cable. Well I take that back, I have basic cable, which gives me HD QAM channels (109-2, 109-1, etc) on my VIZIO and I hope on my new ST too. But I wonder if once I plug the coax cable from wall if I type those channel numbers w/ the ST remote if they will immediately come up or I have to do a lengthy program scan because the channel numbers might differ(??) rolleyes.gif . My only other option would be to run a BluRay movie from my Panny player and use that as a test while the delivery guys are there. The player is already set up, so it would be a matter of hooking up the hdmi and pressing play.

Suggestions?

EDIT: CEVA is delivering
post #7225 of 9472
Quote:
Originally Posted by GatorRican View Post

Randy - what's the best way to check for spider cracks? Just grab a flashlight and slowly shine it across the whole panel making sure you cover each area? I never even thought to do this!! Thanks!!
And then as far as checking for buzz - if there is buzz would this be apparent just by turning the set on or do I need content to run on it too?
The one thing I'm afraid of is that I don't have cable. Well I take that back, I have basic cable, which gives me HD QAM channels (109-2, 109-1, etc) on my VIZIO and I hope on my new ST too. But I wonder if once I plug the coax cable from wall if I type those channel numbers w/ the ST remote if they will immediately come up or I have to do a lengthy program scan because the channel numbers might differ(??) rolleyes.gif . My only other option would be to run a BluRay movie from my Panny player and use that as a test while the delivery guys are there. The player is already set up, so it would be a matter of hooking up the hdmi and pressing play.
Suggestions?
EDIT: CEVA is delivering
Correct as far as checking for cracks. Do that while it is off of course. Have the slides ready on a usb then all you have to do is plug that in while it is on. That way you dont need to connect anything else and you can do it as soon as they get the top of the box off and plug it in. While they are running you can take a good look at the rest of the tv. If the delivery guys are in a hurry then tell them "Life sucks".
post #7226 of 9472
Quote:
Originally Posted by Bond 007 View Post

Correct as far as checking for cracks. Do that while it is off of course. Have the slides ready on a usb then all you have to do is plug that in while it is on. That way you dont need to connect anything else and you can do it as soon as they get the top of the box off and plug it in. While they are running you can take a good look at the rest of the tv. If the delivery guys are in a hurry then tell them "Life sucks".

Thanks but I'm skipping the whole "slide prep" thing. So I will not be using USB...
post #7227 of 9472
Bought the TC-P60ST50 from amazon this past weekend. The tv will be here thursday with temps in the low 20's. If the box looks nice and no damage do I just sign for the tv before turning on? I am concerned that with the tv being in 20's all day then turning it on without letting warm up might damage it. Any thoughts?
post #7228 of 9472
I want to run D-nice's slides briefly as part of the inspection process when I receive my TV.

Are these the proper steps once I plug in the USB stick?

1. Turn on TV
2. Press Viera Tools button
3. Select Media Player
4. Select Photos
5. Select Red button (Slide Show)

And to check buzzing listen from viewing distance and/or behind set as slides run?
post #7229 of 9472
Quote:
Originally Posted by p3Orion View Post

And to check buzzing listen from viewing distance and/or behind set as slides run?

Normal viewing distance. I don't know if it's physically possible for there to be literally zero sound. I would just make sure it's not something that is going to bother you under normal conditions.
post #7230 of 9472
if you have a damaged set especially because of the sheople who delivered. GET IT REPLACED. that to me personally is totally unacceptable
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