Official Panasonic ST50 Series Discussion Thread [No Street Price Talk] - Page 242

That's exactly right, but instead of running a Slide Show (#5.) all you really have to do is display the brightest slide - no need to run a slide show of all 20(?) colors. If it's going to buzz, it will be loudest on the brightest slides. So instead of selecting the red slideshow button, just scroll to the brightest slide in the onscreen grid and press Select to fill the screen with white then listen for any excessive buzz, then for the heck of it try manually selecting the other colors including Black (some have reported buzzing on black but not on white, go figure).


Right now i'm displaying the "whitest" slide show image on my 50GT50 in a silent room and i cannot hear any buzzing with my face a foot from the screen, but i can hear the fan on my Tivo below it and also the fan on my PC that's 15 feet away from the TV, and i can hear the fridge humming in the kitchen well beyond that. But i cannot hear any buzzing with my nose almost against the screen. When i put my head behind the TV then i can hear a little mosquito buzz from inside, but nothing from in front. This is what i consider to be normal operation, albeit on the better side of the range. I'd say if you can't hear any buzzing from say 2 feet away then you have a keeper. If you can hear any buzzing from 3-4 feet then you might have some deciding to do before letting the driver leave.
Edited by RandyWalters - 11/26/12 at 6:01pm

Make sure you print those Pilot Terms out and keep it handy for when the Pilot driver(s) show up with your TV.

When Pilot delivered my friend's replacement ST30 last year, they sent two nice guys (possibly a father/son team) and they carried the TV upstairs into the living room, set it down, and handed the clip board to my friend to sign. I said "Hold on - you're supposed to plug the TV in the turn it on to make sure it works and they looked at me with a blank stare, then in very broken english said they don't know how. I told them they're supposed to be doing this but since they claimed to not know what do do i told them to wait and i popped the top of the box off, plugged the TV in and used the remote from his older Panasonic in his bedroom, brought up the menu then stuck an SD card in the slot and brought up some break in images and the TV worked fine. But they had no clue so i had to do it all myself. They were nice and patiently waited for the few minutes it took me to do this, but we could tell they were in a hurry to leave (they had several more TVs in their truck).

His first ST30 though was delivered by CEVA a week prior and without us even having to ask the lone driver with our help unpacked the TV, rested it against the couch, and he plugged it in and turned it on and were were immediately greeted with an extremely loud chainsaw buzzing sound. I quickly brought up the menu and it got even louder so we quickly unplugged it and the driver voluntarily took it back and apologized.

If your temperature is low and the driver refuses to test the TV for you, make him wait a few minutes and test it yourself (with the TV OFF) and thoroughly inspect the screen by shining a flashlight on every square inch of glass especially at the corners. The TV is rated for use in temperatures as low as 32F so it won't hurt to turn it on for 30 seconds to see if it powers up and to test for buzzing. For condensation to form the TV would have had to be subjected to moisture but it's extremely unlikely that it got wet on the trip over so there is nothing to worry about. But do not let that driver leave without testing the TV. I also always write the words "SUBJECT TO INSPECTION FOR HIDDEN DAMAGE" before signing my name on the line - this will help if you later have to file a claim in the next day or two.