I rec'd an offer from Best Buy to join CinemaNow and get a $5 credit. I was on hold for too long so I opted for chat. After an hour of getting nowhere and the support person finally gave up.
I can only access CinemaNow via my laptop. None of my devices have CinemaNow. So I need to stream via my laptop. However, after I create an account and even add CC information I still get a message on the movie rental page that says "We're sorry, but this content will not play back in HD on any of your registered devices". In short it looks like Best Buy will only send me an HD signal if I go buy a newer device with CinemaNow loaded. My laptop can certainly handle HD as I've streamed it through other services.
Can anyone say otherwise? Am I doing something wrong or is this another wonderful Best Buy tactic?
I can only access CinemaNow via my laptop. None of my devices have CinemaNow. So I need to stream via my laptop. However, after I create an account and even add CC information I still get a message on the movie rental page that says "We're sorry, but this content will not play back in HD on any of your registered devices". In short it looks like Best Buy will only send me an HD signal if I go buy a newer device with CinemaNow loaded. My laptop can certainly handle HD as I've streamed it through other services.
Can anyone say otherwise? Am I doing something wrong or is this another wonderful Best Buy tactic?











(IMO)


Perhaps my continuous recent volley of email complaints to Sony and Roxio customer service helped. The last reply from Sony on March 12 2012:

