Originally Posted by RGBBob
Did you get any relief for this? I'm having the issue now since it updated the software. I can't figure out how to reset to factory settings.
All, I'm new to the forum and recently purchased a 60PM6700 (my first plasma). I am having the same issue with the soap opera effect regardless of the tru-motion setting (off, any of the built-in levels, or any level under user). The only way I have found to lose it is to use Game mode. I applied the software update upon initial activation of the set.
I tried the setting previously mentioned of having trumotion on but set to a level of 2, but that still looks bad IMHO. Anyone have any luck getting this fixed? It seems like the patch may have messed up the ability to turn trumotion off. What's most confusing to me is I don't understand why plasmas even need this option. I thought the whole point of plasma is that they don't need the interpolation that LCDs do. Have an LED LCD in another room and the trumotion-equivalent is easily disabled.
Still have a couple of weeks to evaluate the set before my ability to return for free on Amazon runs out, and I really don't want to return it. But, the SOE is really annoying, and game mode seems limited in the ability to customize the picture compared to the other modes.
Any help is greatly appreciated!