Originally Posted by Valley Girl
Yes - LG support have told me it is due to the HDMI cable not being 3D compatible so I've gone and and spent another £40 on a new one and it still doesn't work!!! Ah.... It plays Blu-Ray fine but the 3D just won't recognise. Even on the settings it is greyed out and I cannot change it. Anyone have any ideas? The TV model is an LG 47LD950. and the 3d Blue Ray player is an LG model no BP620.
I've heard elsewhere that then 3d cable thing is a bit of a myth. A £8 cable from Tesco should be fine. However, this doesn't help your problem. I'm new to this forum and not super technical, but I have the same blu ray player as you (but different lg tv). If you still have this problem after factory reseting both the tv and the blu ray player, the fact that the 3d settings are grey on your blu ray suggests there may be a communication problem between the tv and the player. i could be completely wrong (so please, other forum users, correct me if i am), but my guess is there is a fault, them, in the blu ray or the tv. You can check this by finding a friend with a 3d blu ray (eg playstation 3) and/or a 3d tv and seeing if either your tv or blu ray doesn't work with their equipment in 3d mode. Or ring LG customer service again (i know this is not fun as they are not great - and see if you can get from more help from them). for fun, you may want try a 3d video from you tube (in the premium menu on the bp620) just to prove the telly can play it! M