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Official Samsung UNxxES8000 Owner's Thread - Page 375

post #11221 of 15269
2/1/13 at 6:15am
Quote:
Originally Posted by Garnoch View Post

I think what it means is that developer can now use Linux or Mac OS to create smart apps where before, smart apps could only be created when using Windows.

That makes more sense.. smile.gif

Here's a better video of the new Smart Hub design and theF8000 which is one of the better videos out so far that I can see..

www.youtube.com/watch?v=WlIkjPSShPU

This is the "Best" video I've seen yet of the new Smart hub. Everything looks like it works really well. I really like the new remote too. I think I'll definitely be getting one Evo kit at least. I also like the new feature where she says the TV optimizes the picture to what your watching and what the source is. But, isn't that what the "BD wise" does already?

Off topic, but SVS the company known for their amazing subwoofers, just released these really sweet Tower speakers

http://www.dealerscope.com/article/svs-shipping-ultra-tower-speakers/1
Edited by Anthony5362 - 2/1/13 at 6:51am
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post #11222 of 15269
2/1/13 at 7:13am
So there is now a 1046.2 firmware?
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post #11223 of 15269
2/1/13 at 7:20am
Quote:
Originally Posted by sharkcohen View Post

So there is now a 1046.2 firmware?

1046.2 is the new FW that weve been discussing. You can find it on Samsumgs website under downloads.

Wow! The CE admin dropped Cnet over the Dish drama..
http://www.dealerscope.com/article/cea-awards-hopper-best-show-drops-cnet/1?sponsor=newsletter/today&e=carminecoppola1%40aol.com#utm_source=today&utm_medium=enewsletter_continue_story1&utm_campaign=2013-02-01
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post #11224 of 15269
2/1/13 at 8:08am
Quote:
Originally Posted by Anthony5362 View Post

1046.2 is the new FW that weve been discussing. You can find it on Samsumgs website under downloads.

Wow! The CE admin dropped Cnet over the Dish drama..
http://www.dealerscope.com/article/cea-awards-hopper-best-show-drops-cnet/1?sponsor=newsletter/today&e=carminecoppola1%40aol.com#utm_source=today&utm_medium=enewsletter_continue_story1&utm_campaign=2013-02-01

Wow, good. Who owns a news organization, any kind of news, should not dictate that news. I feel bad for the CNET guys though, because you know they must have been really upset at their "owner" for making them retract what they originally said and for hindering their ability to do what they do.
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post #11225 of 15269
2/1/13 at 8:10am
Quote:
Originally Posted by Anthony5362 View Post

That makes more sense.. smile.gif

Here's a better video of the new Smart Hub design and theF8000 which is one of the better videos out so far that I can see..

www.youtube.com/watch?v=WlIkjPSShPU

This is the "Best" video I've seen yet of the new Smart hub. Everything looks like it works really well. I really like the new remote too. I think I'll definitely be getting one Evo kit at least. I also like the new feature where she says the TV optimizes the picture to what your watching and what the source is. But, isn't that what the "BD wise" does already?

Off topic, but SVS the company known for their amazing subwoofers, just released these really sweet Tower speakers

http://www.dealerscope.com/article/svs-shipping-ultra-tower-speakers/1

That is a great video, most complete I've seen yet, thanks. Interesting news on SVS too.
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post #11226 of 15269
2/1/13 at 8:42am
Quote:
Originally Posted by Catt99 View Post

I agree with this principle but want to comment on a related point on the concept. I have a Comcast HD STB that doesn't offer a "pass through" option for the source content -- I have to select from 480p, 720p, 1080i and 1080p for source coming through the Comcast box. Different channels use different formats - principally 720p and 1080i. I can choose to either manually adjust the box output for each individual channel to it's native feed from Comcast and let the TV scale to 1080p, or I can let the box upscale to 1080p and pass to the TV. I choose to let the Comcast box scale to 1080p for all my cable feeds for two reasons: (1) I am far too lazy to internalize which channel feed is coming in whichever format and then change the feed option when I change channels, and (2) regardless of the native feed, the panel will have to scale to 1080p regardless if the box isn't passing a native 1080p signal. Putting aside my laziness, I'd much rather have only one scaling process (even an inferior one) than two (by the Comcast box for certain channels if I haven't overcome the laziness and don't remember that Fox Soccer HD should be in 720p while TNT HD should be 1080i), and then again by the TV for 1080p. So I'd just add to the concept Jestered discusses that you're probably better off with less repeated scaling of the source material even if your device is not the best scaling device in your chain than you are running the feed through a quality upscaler after it's already been scaled in some way (as might happen in certain set-ups).

An update to my own post. Thanks to a tip from Anthony I found how I can enable pass through to the set of the native signal (cheers, Anthony). On my Motorola box (rng200) video output settings are available from the front panel and simply cycle through 1080p on down with no option for native or pass through. Similarly, the Comcast on screen box set-up from the Comcast menu doesn't offer a native or passthrough. However, I can access a different user set-up menu by powering off the Motorola box and then pressing "menu" which loads a slightly different user set-up option list. Interestingly enough, the video format options now have a "native" setting. Why the box itself wouldn't allow native from the front panel format button but will from the quasi-hidden user set-up options after power off is a mystery to me, but thought I'd update the post and clarify that I can (and have) enabled native pass-through. Thanks again for the tip!
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post #11227 of 15269
2/1/13 at 8:50am
I tried to change my pvr output but my Bell PVR only has 480,720 or1080i, it does NOT give me the choice of native...

Any canadians on the bell network that know of a way around this or it's just the way it is?
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post #11228 of 15269
2/1/13 at 9:04am
Thanks Catt!! I appreciate that.. very glad you were able to change it. I was in the same shows as you a couple years ago, and I thought the same thing. I didn't learn that trick until I watched the Comcast guy at my place fool around with the box. I got the feeling that they don't want us to know how to change things around. Who knows..

After watching that video on the Smart hub and new F8000, I gotta say, I really jealous of the people in the UK! That's awsome how they can record videos like a DVR without needing another box. Hey, good for them though..

For all the people that read these posts that have had issues with Samsung's customer service, I have some (I think) might be good news. Well have to see how it plays out, but I found out that as of Feb 15th, all of the Supervisors that work in the Executive Customer Relations Dept are being laid off! They will have all new Supervisors! Yay! well not yay for 1 of them that i know cause shes super nice. I asked my insider why Samsung is doing this, and they said because of all the complaints and that they weren't happy with the numbers for this year. Hmm! Very interesting. So this could be a good thing if they are trying to fix their issues with some reps there who are not helpful, or it could mean maybe the Supervisors that are there now are getting paid too much and Samsung wants to pay less, so their firing the old ones. Well shall see.. This is why I truly believe in Karma though And the saying "what Goes around, Comes right back around" ..eventually anyhow smile.gif

Eagle, nows your chance at getting your issues resolved once and for all
Edited by Anthony5362 - 2/1/13 at 9:50am
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post #11229 of 15269
2/1/13 at 9:31am
Quote:
Originally Posted by Derek Gosselin View Post

I tried to change my pvr output but my Bell PVR only has 480,720 or1080i, it does NOT give me the choice of native...

Any canadians on the bell network that know of a way around this or it's just the way it is?

Derick, I wish I could help you, but Im in the US. Did you try shutting off the box and pressing Guide? This is how Some of the Comcast boxes work
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post #11230 of 15269
2/1/13 at 9:56am
Anyone suffering from the elusive V or clouding I would recommend you try massaging the screen... worked for my set.
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post #11231 of 15269
2/1/13 at 10:04am
Quote:
Originally Posted by Ricoflashback View Post

Jestered - what model is your Pioneer AVR? If you have 7.1 - you should be able to get FH (Left and Right) along with L, C, R, and Surround Back (L & R) plus your Sub via Dolby IIz or DTS Neo.

There is an Optimum Surround that does a great job of spreading out the dialogue between your front and center speakers. And it's 7.1!

My old Yamaha receiver had what is called Front Presence Speakers that subtracted from the rear surrounds but with Dolby IIz or DTS Neo or even the Optimum setting, that shouldn't happen.

Pioneer Elite VSX-53. I can get the FH speakers to work with L, C, R, SL, SR and sub. The problem is that it kills my SBR and SBL. I don't think there's anything I can do about that though. It looks like I can get a max of 7 channels plus the sub. I should be able to use at least one of my other two zones on the AVR to add FH without losing any of my other 7 channels, but I guess it simply doesn't work that way.
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post #11232 of 15269
2/1/13 at 10:08am
Quote:
Originally Posted by Anthony5362 View Post

Derick, I wish I could help you, but Im in the US. Did you try shutting off the box and pressing Guide? This is how Some of the Comcast boxes work

I can try that when i get home but from the looks of it the bell9241hd PVR only allows output to be set to either 1080i,720p,480p or 480i. The model up from mine the bell9242hd has the native option.... I might have to call Bell this weekend see if I can upgrade...

Im guessing for now 720p for sports and 1080i for regular?
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post #11233 of 15269
2/1/13 at 10:13am
Quote:
Originally Posted by digimat View Post

Anyone suffering from the elusive V or clouding I would recommend you try massaging the screen... worked for my set.

I can confirm that light massaging with a microfiber cloth definitely helps with clouding.

I haven't tried it on my ES8000, but loosening screws on my 52B750 also helped some.
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post #11234 of 15269
2/1/13 at 10:18am
Quote:
Originally Posted by bigraytk View Post

Hi, I currently own a 55es8000 and I have all my sources connected to my denon receiver with arc. I have had this tv now for 10 months with this setup. The issue I'm having is each time I turn on my tv it switches sources on my receiver like the tv is preparing to output and I have to manually change the source to cable or etc... Is anyone else having this issue or have a solution?.
I use a Yamaha AVR. I have to turn on the TV and AVR separately. The AVR want's to go to "AV4" default, and the STB is in HDMI 1, so I have a preset for that (TV) on the AVR remote. But when I turn off the Sammy remote they both turn off. Weird but I deal with it.
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post #11235 of 15269
2/1/13 at 10:37am
Quote:
Originally Posted by nick-t View Post

This is outrageous. I can not believe that with a set costing this much that anyone should have to live with what I can see. I can still return my set, so I guess I will fall back on that. Aside from this issue though I really like everything else.

If it is just pressure from some screws will Samsung just fix this? Should I contact Samsung or Best Buy?

I've tried to get Samsung to fix it. Believe me, I tried. The tech that Samsung sent me had no interest in the issue, and things got worse from there when I took it to higher levels of customer support. Bottom line, your experience with tech support may vary, but if it's within your warranty period, and you're that upset about it already, my advice is don't get stuck with i. Get it exchanged and see what you get with a new unit. There's no way of knowing if all panels suffer from this or just some, because there are some days where I almost think it's gone just because what I'm watching didn't "bring it out", then later it's there, just as bad as ever. So it may be that some people don't notice it, or it may be that some panels get over-tightened in some areas, which puts stress behind the panel. You would think if that's all it is, Samsung would send somebody over to re-adjust the screws and the tension, but no, they would rather have set after set returned at the store instead I guess, for what may be an easy fix. Doing it yourself will void the warranty so don't try it.

Other than that, and some weird bands appearing in 3D mode, I actually do like this set a lot, but that awful "V that you're concerned with should never make it out of the assembly line. That's an issue you'd expect from a sub-$500 Wal-mart no-name brand tv, not an expensive flagship model from a leader in the tv industry.
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post #11236 of 15269
2/1/13 at 10:42am
Quote:
Originally Posted by PiratesCove View Post

I have Allshare linked to my P.C.

After the FW update the P.C. shows up as a source, via. Source Input.

To play videos etc. like DNLA.

Yes, Source Input like HDMI and USB.

Have you tried that previously before the update? Just curious because I have tried the same thing you're doing there a few months back, and I noticed the same thing then - when linked to my pc with allshare, the pc would show in my source list, along with HDMI, USB, and component, when the pc was on.
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post #11237 of 15269
2/1/13 at 10:57am
Quote:
Originally Posted by Catt99 View Post

An update to my own post. Thanks to a tip from Anthony I found how I can enable pass through to the set of the native signal (cheers, Anthony). On my Motorola box (rng200) video output settings are available from the front panel and simply cycle through 1080p on down with no option for native or pass through. Similarly, the Comcast on screen box set-up from the Comcast menu doesn't offer a native or passthrough. However, I can access a different user set-up menu by powering off the Motorola box and then pressing "menu" which loads a slightly different user set-up option list. Interestingly enough, the video format options now have a "native" setting. Why the box itself wouldn't allow native from the front panel format button but will from the quasi-hidden user set-up options after power off is a mystery to me, but thought I'd update the post and clarify that I can (and have) enabled native pass-through. Thanks again for the tip!
I've got a Motorola STB too. I assume when you pressed Menu you used the STB remote (not the TV remote). So that shows stuff on the TV screen even when the STB is powered off?
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post #11238 of 15269
2/1/13 at 11:01am
I found out how to access the hidden menu of my FiOS set top box. In the hidden menu is an potion to output "native" instead of just 720p or 1080p like the main menu offers. Finally! The only thing is I'm not sure if my girlfriend (or me for that matter) will stick with it, since every time the resolution switches due to different channels' broadcasts, the tv of course goes black for 2 seconds while it switches resolution. That's quite a distraction just for quick channel surfing. The benefit is I've got the cable box outputting it's native signals now. Guess I'll have to see if it's worth it. I wonder if AMP will work any better on some problem channels now? I'll have to give it a try.

For those with FiOS, her's how to access the hidden menu:

- With the STB On, hit "Power, Select, Menu" in quick sequence. After making your changes, hit power on the remote to exit. To change video output, select HDMI/YYPbPr OUTPUT and hit ok on the remote. There will be a delay as it switches modes. If you lose video, just hit ok until you get a signal your tv can display. You can check "ADDITIONAL HDMI SETTINGS" to make sure you're outputting YCC 4:4:4.
Edited by eagle_2 - 2/1/13 at 11:11am
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post #11239 of 15269
2/1/13 at 11:19am
Quote:
Originally Posted by Derek Gosselin View Post

I can try that when i get home but from the looks of it the bell9241hd PVR only allows output to be set to either 1080i,720p,480p or 480i. The model up from mine the bell9242hd has the native option.... I might have to call Bell this weekend see if I can upgrade...

Im guessing for now 720p for sports and 1080i for regular?

That's hard to answer. I personally would set it to 1080i for everything and leave it if you're not able to find a way to get a straight source pass through. At least in my area and the content providers here, almost everything is being broadcase in 1080i. There are a few channels that broadcast in 720p, but most are 1080i. For that reason I would set the cable/sat box to send 1080i because it would essentially be sending the source untouched for all the channels that are already in 1080i, which is the majority of them here. If that's the case with you and you're area, then that's what I'd suggest you do.
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post #11240 of 15269
2/1/13 at 11:30am
Quote:
Originally Posted by Derek Gosselin View Post

I can try that when i get home but from the looks of it the bell9241hd PVR only allows output to be set to either 1080i,720p,480p or 480i. The model up from mine the bell9242hd has the native option.... I might have to call Bell this weekend see if I can upgrade...

Im guessing for now 720p for sports and 1080i for regular?

Your call. I don't like to constantly change things so you may want to see if one way simply looks better than the other. When I'm in that situation, I usually prefer 720p because ultimately the TV is going to make it 1080p and I like staying away from interlaced video if possible, but it depends on how well the box converts. But you may find 720p channels look better converted to 1080i instead of 1080i converted to 720p. you may also find that you see no difference, in which case, it really doesn't matter.
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post #11241 of 15269
2/1/13 at 11:32am
Quote:
Originally Posted by eagle_2 View Post

I've tried to get Samsung to fix it. Believe me, I tried. The tech that Samsung sent me had no interest in the issue, and things got worse from there when I took it to higher levels of customer support. Bottom line, your experience with tech support may vary, but if it's within your warranty period, and you're that upset about it already, my advice is don't get stuck with i. Get it exchanged and see what you get with a new unit. There's no way of knowing if all panels suffer from this or just some, because there are some days where I almost think it's gone just because what I'm watching didn't "bring it out", then later it's there, just as bad as ever. So it may be that some people don't notice it, or it may be that some panels get over-tightened in some areas, which puts stress behind the panel. You would think if that's all it is, Samsung would send somebody over to re-adjust the screws and the tension, but no, they would rather have set after set returned at the store instead I guess, for what may be an easy fix. Doing it yourself will void the warranty so don't try it.

Other than that, and some weird bands appearing in 3D mode, I actually do like this set a lot, but that awful "V that you're concerned with should never make it out of the assembly line. That's an issue you'd expect from a sub-$500 Wal-mart no-name brand tv, not an expensive flagship model from a leader in the tv industry.

I just got back from best buy. Took in some pictures of the V and they agreed it wasn't acceptable (they know I can return it) so they called Samsung support with me there and I have an appointment this week for them to review it and see if they can fix it....
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post #11242 of 15269
2/1/13 at 11:32am
Quote:
Originally Posted by Jestered View Post

That's hard to answer. I personally would set it to 1080i for everything and leave it if you're not able to find a way to get a straight source pass through. At least in my area and the content providers here, almost everything is being broadcase in 1080i. There are a few channels that broadcast in 720p, but most are 1080i. For that reason I would set the cable/sat box to send 1080i because it would essentially be sending the source untouched for all the channels that are already in 1080i, which is the majority of them here. If that's the case with you and you're area, then that's what I'd suggest you do.

Didn't see your reply - this is good reasoning as well.
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post #11243 of 15269
2/1/13 at 11:33am
Quote:
Originally Posted by nick-t View Post

I just got back from best buy. Took in some pictures of the V and they agreed it wasn't acceptable (they know I can return it) so they called Samsung support with me there and I have an appointment this week for them to review it and see if they can fix it....

If you're going to fix route with Samsung first rather than an exchange with Best Buy, all I can say is good luck. smile.gif
Please keep us updated, I'm curious what they do. Thanks, man.
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post #11244 of 15269
2/1/13 at 11:35am
Quote:
Originally Posted by Garnoch View Post

Your call. I don't like to constantly change things so you may want to see if one way simply looks better than the other. When I'm in that situation, I usually prefer 720p because ultimately the TV is going to make it 1080p and I like staying away from interlaced video if possible, but it depends on how well the box converts. But you may find 720p channels look better converted to 1080i instead of 1080i converted to 720p. you may also find that you see no difference, in which case, it really doesn't matter.

I lean towards this myself. I have been using 720p as an output for my FiOS box, since then I can avoid additional headaches like having to figure out if I should choose "film mode 1" or "film mode 2" (or off) when dealing with interlaced signals. Neither one seems to be perfect for every situation. With 720p it's already progressive so I don't have to worry about it. I'll see how native output for my FiOS box works out but I'll probably just set it back to 720p - it's easier to deal with and surfing is more pleasant.
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post #11245 of 15269
2/1/13 at 11:37am
Quote:
Originally Posted by Garnoch View Post

If you're going to fix route with Samsung first rather than an exchange with Best Buy, all I can say is good luck. smile.gif
Please keep us updated, I'm curious what they do. Thanks, man.

I like the set other than this V. I wnat to see if they will update the firmware (I didn't do it because I figure the V is a physical thing and I want them to make it go away). Then I can get on with settings etc.
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post #11246 of 15269
2/1/13 at 11:38am
Quote:
Originally Posted by nick-t View Post

I just got back from best buy. Took in some pictures of the V and they agreed it wasn't acceptable (they know I can return it) so they called Samsung support with me there and I have an appointment this week for them to review it and see if they can fix it....

Glad to hear you're getting somewhere already. I wish you luck with your dealings with Samsung. It's hit or miss - I guess it can depend on who you get for a service guy. Mine had no interest in the "V" and said it was acceptable and normal. Best Buy told you it was unacceptable, and I'm willing to bet yours and mine look the same.
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post #11247 of 15269
2/1/13 at 11:39am
Quote:
Originally Posted by nick-t View Post

getting things set up here in Movie and have been watching some movies in letterbox...I think I hve the dreaded V. What can I do about it? Is it really possible that a TV that costs this much is going to be this terrible? This one might have to go the way of the GT50.

I have played with backlight, brightness and contrast with the AVS files and I think I have it working OK. I have tried settings posted by other users here too. It won't go away.

Is this normal? Is it acceptable?

Setting up an ambient backlight system like Rico did will greatly diminish any "V" flashlighting that you can notice.
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post #11248 of 15269
2/1/13 at 11:45am
Quote:
Originally Posted by nick-t View Post

I just got back from best buy. Took in some pictures of the V and they agreed it wasn't acceptable (they know I can return it) so they called Samsung support with me there and I have an appointment this week for them to review it and see if they can fix it....

You could probably exchange sets 7 times in the span it might take getting an actual "repair" that solves the problem made. You are a better man than I am in regards to being patient. Hopefully it works out.
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post #11249 of 15269
2/1/13 at 11:51am
Quote:
Originally Posted by cmay91472 View Post

You could probably exchange sets 7 times in the span it might take getting an actual "repair" that solves the problem made. You are a better man than I am in regards to being patient. Hopefully it works out.

I agree with this, though I wonder how many of those 7 sets will have the "V" too. Perhaps this way it will actually get resolved, if he has better luck than I did with the repair tech.
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post #11250 of 15269
2/1/13 at 11:56am
Quote:
Originally Posted by eagle_2 View Post

I agree with this, though I wonder how many of those 7 sets will have the "V" too. Perhaps this way it will actually get resolved, if he has better luck than I did with the repair tech.

Aren't you still within your 1 year warranty period? The set isn't that old, you should be able to get this resolved if it is that bad.
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