Official Samsung UNxxES8000 Owner's Thread - Page 53

It's likely a router issue, not a TV issue. Is your router Dual-Band? If so, change the names of the bands to different names and try and reconnect the TV to the 2.4 band.
Also, ensure WMM is enabled.

It's not dual band, only 2.4GHz. For reference, I'm using a Buffalo WZR-HP-GH300NH with DD-WRT firmware. From what I've read, WMM is a 802.11n standard so it should be enabled by default (and not user selectable). If it is, I don't have the option to turn it on/off on my router.

Just got my 65ES8000 delivered today. To my immense disappointment, i have discovered two dead sub pixels:

http://db.tt/S0R1ZNnh

Thank you guys!

Nobody has tried watching 3D with a cable 3D channel? I'd really like to know if there is some solution to this. My tv can't be the only one that has this issue.

I think there is something going on with the firmware that is NOT right......

I was watching some TV last night. And noticed 100% ZERO clouding issues during certain parts of my TV watching.

I was watching some credits on a TV show that was 100% black and had just white text in the middle, The Blacks were AMAZING, like the TV was off and just the while pixels were on.
I switched the source to my PC and fired up a movie and BAAM clouding.
Back to the original source Zero clouding.

Backlighting is the same on both sources.............
I need to spend more time looking at this..........

How can you tell if its stuck vs dead? I'm running test patterns from avs and they just wont turn on at all.

In any case, i called samsung and theyre sending someone out to look at it next week.

Should i have called amazon instead? At this point, I just want a new one.

Stuck is typically emitting a color (red,green, blue) Dead is nothing, its a black hole, no color.

Samsung will repair your brand new tv essentially turning it into a refurbished unit.
Amazon will give you a brand new one..........
I have been down this path, I called Samsung, they sent someone out ordered a new board and wanted to take the tv apart.
I called Amazon and within 3 days I had a brand new perfect tv........

I haven't had a problem not getting mine to go into 3D mode. As a matter of fact, the problem with mine is that it ALWAYS wants to go into 3D mode ! I'll switch sources on my Pioneer receiver every once in awhile and it will auto switch into 3D mode, even though it's not 3D programming. This seems to happen with my Dish Network receiver more than anythiing and I don't have any 3D channels on Dish Network! Pretty sure they need to work the kinks out on their 3D detection. It doesn't happen a lot...but enough that it's noticable

Thanks for the tip. Amazon arranged for a swap this Tuesday; canceled my support ticket with Samsung.

No problem, I will admit, I am a bit jealous of your 65"!

Does Samsung after a while stop updating the firmware on their TV's?
I have the old UN55C8000 and I notice the latest firmware update is over a year old. I'm not complaining, just something I was wondering about.

I noticed the same thing last night. I watch watching some trailers on my apple tv and there was fairly minimal clouding/flashlightning. I then switched to my bluray player and right away saw severe clouding/flashlightning. I run everything through my AV receiver (video is passed through with no processing done), so my TV settings stayed the same. I actually was getting pretty mad and how awful the picture was, and turned it off and left the room. Came back 20-30 minutes later threw in a different movie (John Mayer Live) which is very dark at times and noticed very little clouding and no flashlighting. I then put the original movie in I was watching when I saw the clouding/flashlightning and there was none.

When I first got the TV (last week) the John Mayer bluray was the first one I watched and the clouding/flashlightning was terrible. Firmware is updated to the whatever is current. So if it is firmware related it occured in whatever I had before and what I have now. I really hope that is what it is, because when it was working like it was last night this TV is amazing.

Once new models come out, firmware updates will usually slow considerably. When there are no major unresolved issues, most companies see it fit to focus development on the new models that people are buying.

I really think the same thing. When the blacks are as they were, the picture is amazing.....
I will have to play around with it more..........

could be related to a local dimming or global dimming backlight setting (or built-in feature in the firmware) that dims the blacks in dark scenes to hide flashlighting/clouding... it's also possible certain pic modes disable this feature as well as PC mode.

in some cases, even switching between the RGB and YCbCr HDMI color spaces can trigger such features on and off

Wow! Sold my un46c8000 and bought this one. So far I like it. I'll take my time learning everything it does. Best Buy will come out and calibrate it for free. I was concerned at first as the older samsung used special adapter cords for all the inputs. Was pleasantly surprised to see this uses real connections on the TV itself.
Edited by badwilly - 7/13/12 at 2:34pm

Is there a video processing bug with these sets?On my 4th replacement and what is happening regardless of input is that occassionally the picture seems to momentarily "jump".On rolling credits you will notice a jerk for a fraction of a second.Its as though the picture stops for a split second and then carries on.The best way I can describe it is if you took a camcorder recording and edited out one frame and then played it back.
The AV forums review in the UK noticed this on their test review set so the issue must be affecting a number of sets.
Charles

Sounds like Auto Motion Plus (AMP). Not sure about the ES8000, but on older Samsungs it is recommended to:

1. Set it to Clear
2. Set it to Custom, Smoothing 10, De-judder 0
3. Turn it off

Depends on who you ask. I always turn it off as I see the "jumps" even when set to Clear or Custom on my LN55C750.

-Ted

Had the 55ES8000 delivered today. What a stunning TV!!! Daytime performance is AMAZING!! I originally purchased a 55GT30 Plasma but ended up returning it due to it not being bright enough during the day (room is full of windows which face the TV). Here are some screen shots of the screen taken with NIkon D5000 on a tripod - please note I left the settings on auto (Flash off) for the quick shots:

Please note, take the uniformity/flashlighting shots with a grain of salt - these panels CANNOT go to full black (LEDs OFF) so longer exposure = flashlighting and uniformity issues more evident - this is NOT how the TV looked to the naked eye. All shots were taken in a completely dark room.

You can see some flashlighting here (due to cameras longer exposure) The backlight was set to 11 which was plenty bright even for daytime. The flashlighting is BARELY noticebale to the naked eye, if you didn't know what to look for, you wouldn't notice.




As you can see below screen does not have any noticeable banding.


With a big white image on the screen, there is absolutely no flashlighting as your eyes adjust to the brightness.



This image was a better test which again, showed no flashlighting whatsoever.



Now this is a longer exposure (around 5-6 sec) which shows hotspots on the screen. Again, to the naked eye these aren't apparent, but its good to know which areas of the screen are slightly brighter.




Here's a much shorter exposure. The halo effect you see around the play button and letters is due to camera overexposure, to the naked eye the text looked very sharp while all the areas remained black. It was impossible to differentiate between the black bars on top and bottom and the end credits black background. This is pretty much how the screen looked to the naked eye.



Amazing color reproduction - the TV has not been calibrated so all settings are at the default "Standard" viewing mode with the Noise/MPEG filters turned off.





I found one dead pixel in the upper left corner. It is impossible to see from 3-4ft on with or without test slides. No biggie.

Overall this LED set is AMAZING. The night/day performance is stunning. The clarity is superb. I've spent 3 months looking for the perfect TV and ALWAYS kept coming back to the Samsung. One negative comment is the AMP performance. I do notice the little "stutter" or "hickups" when an object crosses the screen, but it is very minor compared to what I've seen on the ES8000s at Best Buy and Frys (not sure why??) I played around with the settings and bumping Blur to 10 and Judder to 3-4 gave me the best result, smooth with minimal hickups. Note, with 24p content, the stutter is a non issue so I'm sure it has to do frame rates onair TV and shows broadcast at.

On a scale of 1-10, this is 9.5 - fix the AMP and this TV would be PERFECT.
Edited by dmeech10 - 7/14/12 at 1:11am

O.O 4 sets? Christ. Are you aware of all of the limitations of current hardware?

The issue isn't with the set, and it's not likely with AMP either.
To understand why there's a jump, you need to understand what's happening, it's also not a problem, it's an LED/LCD thing, you can even it out with AMP, but you still might see it once in a while.

It's more so an issue with 24p content.
The issue is, not all sources reproduce 24p content as a true 24 FPS, sometimes they are 23.976, but it really varies quite a bit, on a computer source it's much more noticeable, on an NVidia, even more so. Newer ATI's 6500+ nearly don't show the issue at all.
The main issue at heart is the frame interpretation, speaking on 24p content, if the source device isn't providing true 24p, it's common to see a frame jump every few minutes to keep the timing of the source, if it didn't do that, audio would eventually get out of sync.
As I said, it's not just limited to 24p, other content, especially content that's been converted, (interlaced, deinterlaced, up converted to 1080 from 720 etc) if that timing isn't dead on there will be jumps every now and again.
The entire purpose of AMP is to even this out so you don't notice it.

I just purchased a un55es8000 last night and it is horrible. You can see the hotspots with the naked eye. The wife could even tell. It is going back today.

Did you bother trying to set it up?
Generally out of the box, they are blown right out, lower the backlight to 8, turn on the ECO sensor, have it bottom out at 4.
Also, before you do any of that, update the firmware, there's been many adjustments to the set.

I spent several hours going through recommended settings to no avail. Also the LEDs at the bottom of the TV we noticeably brighter that the rest in the set. So much so that it looked like there was a line going across the bottom of the set.

That line, is mostly normal. Read this, http://asia.cnet.com/is-tv-brightness-uniformity-a-problem-62213336.htm

You might have got a dud.

After reading that I think I am going to abandon the edge-lit scene. My current 3 yr old 47lh90 has better PQ (at least to me) than both the ES8000 and a 55LM7600 with none of these issues. Though the lm7600
had less of these uniformity issues than the es8000 i.e. no line across the bottom. And of course the 47lh90 is a full array but I haven't seen very good reviews on the the full array LG and Sony. Sharp is out of my price range.

Consider a plasma if you can't deal with the edge lit systems.
Just keep in mind, their issues can be much worse.

(If configured properly, the above issues regarding edge lit sets can typically be avoided.)

Correct which is why I am not considering plasma. I am surprised that people can tolerate the issues with Edge-lit, but I may be too critical.
I am hoping that seeing one the of the full array sets will wow me but I am not holding my breath. I may just have to wait for prices to drop on OLED. Thanks for the input though.

Might be better to wait until the 2015 year, but even saying that, OLED's may well not drop that much even given that timeframe.
(They are also not without issues) Blotching, Smearing, blobs etc.