Official Samsung UNxxES8000 Owner's Thread - Page 12

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thanks holton... they said since these sets are so new it will be coming in an update in a week or so.. just wondering if any es8000 sets had it yet since they actually came out before my es7500..
guess its a waiting game.
thanks

Hi, Holton any update with the duel that you promissed the side by side test with pictures ? On the older B. series that you have and this new ES8000 ? i am really curious to see the pictures Standard def. and HD test if you can .I have a UE46C8000 now,and i am very interested to an upgrade with this set. Thanks in advance

Hi. you can put the same movie for exemple,fron the Tv DLNA network on each tv, both Tv with the same picture settings ,or second, put the same movie from media player box to a tv and the second tv will play the same mov. from Dlna (both tv will have the same picture settings -colour -contrast ,backlight .etc.) or if you have two m.p. box ,the problem is solved (one m.p. box on each tv) .With the cable box,y dont know if you can split the signal on two tv's from one box(without losing quality) ,only if you have two Stb, cable box ( to test both SD or HD on both tv side by side duel gun fight

One point I would make for comparing sets is that side by side testing is only really valid with the same screen size and smaller screens look better close up.
The rule for SD viewing is optimum is about 7 x screen height (Eg 8-9 feet for a 32" set). With HD you can sit closer the sweet spot is closest with progressive (Bluray) and slightly further back with interlaced (broadcast). Both sets should be calibrated with test discs before starting.
Comparing a 46" next to a 55" is not definitive and why "shoot outs" are done with the same screen sizes!
Of course that doesn't stop it being interesting as long as you are aware of the limitations!

Hi Leftguitar
Originally, The picture image that you mentioned clouding issue was made for those effect. Please go to the samsung web-site and chech in the phenomenon with your personal computer and monitor. you can see same effective image. I mean there is no clouding issue at least the site image as you mentioned...

Thank you.

You might want to look up the definition of "irony". He knows it was in the image.

uhhhh.... lol

Interesting thread, I've decided to take the plunge and ordered the UE55ES8000. Launch price in the UK is £2500 (nearly $4k). I hope it's better than the D8000.

So samsung give you new es8000 if your recently bought d8000 is defected or still under 1 year warranty?

Not quite, I bought the D8000 a couple of weeks ago but have a refund authorised from the retailer because it suffered light bleed (being collected Thursday)

I've gone elsewhere to a very good retailer who just got stock on their website this morning, it will come with a 5yr warranty and the retailer will price match competitors up to 28 days after receiving the TV.

It's possible, but not neccesarily an easy thing to do

They won't just replace your tv outright. First you have to call the service center (which is a separate entity from Samsung) and set up a repair ticket. (You cannot skip this process, even if you know they won't be able to get a tech out to where you live)

In my case I went through a month of hassle. The service center said they were going to replace my panel (they'd ship it down and have a tech come put it in). After waiting around awhile for their service center to get back to me, they finally told me that they didn't have anyone that could come out to fix the D8000 where I live (kinda rural area)

That's when the service center referred me back to Samsung and their ECR (high tier executive customer relations) for a special compensation

They offered a refund but I asked about an exchange and they said that their warehouse & exchange group was getting rid of all their 2011 models so they couldn't replace it with another D8000 (as they were stocking up & replacing them in the warehouse with the '12 models)

The ECR then offered me a ES8000 in exchange which I thought about for a second *lol* and then was like YEAH! But it wasn't all good news yet. She said she'd have to call the Warehouse and exchange group and see if any were in yet, and I was supposed to call back later

So when I called back a few days later, they said it wasn't in stock and offered a refund. I said no, I'd wait until the ES8000 was in stock. I called back a couple more times, and same thing. This time they warned me that my warranty was about to go out, and I explained that I had registered on Samsung's website when I got the set which gave me an extra 3 months. Funny they didn't already know that lol (To cover my butt, I had previously saved an email from Samsung with a chat transcript with Samsung that confirmed my extra three months warranty just in case)

I told them I'd wait. You see, I'd read this Samsung ECR Faq someone here wrote (link below), and I knew that even if Samsung stalled on me, they like to have all their ECR tickets cleared by a 21 day period. Right around the 21 day mark, they finally said they set was available and agreed to do the exchange for me

All in all, I'm pretty satisfied with their customer service and the fact that they stand behind their products within warranty

Here's the link, very useful but some stuff might be dated
http://www.avsforum.com/avs-vb/showthread.php?t=1122258

I'm not putting this out there for people to take advantage of, but so that you'll actually know what's going on when you call Samsung and be on a more equal footing. Most people will do all of this and just end up getting a repair, so don't expect to get a brand new model unless under special circumstances

writing back regarding the washout at viewing angles.. i see what you are saying now, the color fades at angles but on my tv (55es7500) it is very very little. could be my room dimensions? my room is not very wide so cant get to very extreme angles. veiwing area is 16x18 and actually watching about 12 ft in front of tv.. i do see the washout at the worst angle but i swear it is not bad at all. yes the color gets lighter the further the angle. but it sure would not sway my decision to buy one..

also after a couple days of being on, the flash lighting effect and/or clouding is almost gone completely, it was not bad to begin with but has got almost undetectable.. will take pics tonite and post.

anyone that uses mog music app please chat, email, or call and push them to push an update for the apps to include it!!! my most used app and wouldnt ya know it, not out yet.

my upgrade exchange was from a un55d6400 to a un55es7500 because of the falsely advertised full hd in 3d scam they did, and there was supposed to be a 300.00 upgrade fee from me but they never did charge the 300.00 fee and its been over 2 weeks, so today i just removed the money from the prepaid card i got for it and canceled the card.. dont like doing these kind of transactions with my real cards, never know when there gonna get a hair and take more!

yes i had to send in pics of a box stating that "full 1080p hd in 3d" send in links to web sites that are still saying "full 1080p hd in 3d".. believe it or not hhgregg and sears are still saying that quote on there web site descriptions about the un46d6400 when in fact none of the 6400's are capable of this.

Yeah I agree that was very misleading for people, and I bet you were frustrated when you found out the 3D was NOT in full 1080p HD

Of course, with a 120hz 3DTV, I don't think its even possible to get 1080p for each eye. My understanding is that to be capable of full HD 3D the set has to be 240hz

yep it was... heres another kicker. hhgregg is advertising that un55d6400 i mentioned above as a 240 mhz refresh rate! and it is not that either.. it is only 120.. i am surprised they are not getting sued for it..

I owned the 55ES8000 for 3 days and watched several hours of HD programming over DIRECTV as well as on bluray. You only have to move 2 feet off of center and the washout is significant. Not only when paused but while viewing normally.

If you have chairs on either side of a room it is horrific. Lets put it this way, my wife who doesn't really care about PQ stated that the TV looked awful when not looking at it dead on. If she can notice it, then anyone can notice it.

Just my $0.02. I went back to plasma and I'm extremely happy with my 65VT30.

I see.. I had my un46d8000 for 3 months now but these bad clouding never disappeared. I always had to leave backright lower than 9 to not noticing it and my remote controller is incredibly sluggish + needs battery change every month for minor usase. I guess I will call samsung and tell them to fix clouding and severe backlight bleeding AND remote control. I hope they exchange mine to ES8000.

Loving this tv, just got it today. So much better than the Und8000 IMO I have the 55 inch

The blacks are amazing and no noticeable clouding or flash lighting. I am still playing and calibrating so I will post more as I learn more. I did test the smart hub and it is slightly faster but not much. Web browser is much faster. Voice and motion control are novelties and don't work well.

I also don't notice any washed out colors at various viewing angles yet.

I do notice there is more glare coming from this screen over last years model.

Camera works great and is awesome with Skype

Overall pq is awesome and I am much happier with this screen so far. I hope I feel the same in a week.

The best solution is a pro calibration, however that usually runs $350 -$450. So, the next alternative is to get either the Disney "wow" calibration disc - making sure if you have a blu ray player you get the blu ray edietion and if you have a dvd get the dvd version, or the DVE calibration disc. I believe either disc runs about $35.00 on amazon. I have the Disney "wow" disc, I like it cause it has a beginer, advanced and pro levels , also has a video explaining every setting adjustmaent , what it should look like, and how to set it correctly. This is very helpful when it explains setting the brightness and then setting the tint and going back to readjust the brightness and so forth. Very helpful. The video explaining each setting is extremely helpful, giving exact directions and showing you what to look for.


god bless

Maybe Samsung should use LG IPS panels?

The one LG tv I owned will be the last, 47LX6500- WORST GHOSTING AND XTALK EVER. Now the 2d standard def pictures were great, hd- was really good but no comparison to Samsungs. Lg does have good cs, and they do keep up with firmware updates. (well they did , unless they changed in the last 2 years. LG, makes panels for sony, or they did, as far as in 2010. I wish they made 65 inch plasma sets with out passive 3d, and they fixed the black level, it wouldn't have to be the best nut atleast as good as the samsung.s.


god bless

Quick question for a pro. Would you consider a difference of 0.003 fl of the Panasonic 50gt50 compared to the 0.007fl of the Samsung un46es8000 to be
Huge - Moderate - Slight ? I said the difference between the 50gt50 and the 46es8000 was moderately better blacks, and then was told that any professional would tell me that , THAT was a HUGE difference. Is this true ?
They said that the samsung was half that of the panasonic however , someone with $2 compared to someone with $4 , well thats half to but , I would not say a big difference, now if someone has $2,000,000. and someone has $4,000,000.that would be a big difference, I liken the difference above to someone having $2,000. and someone else having $4,000. - moderate difference.

god bless

I remember watching a CES video that mentioned how Samsung made this display a significant percentage brighter which is supposed to help improve 3D

Just got mine set up. Happy with the picture (very happy) but then I'm coming from a 720p DLP, so I guess anything is a step up. :-)

Am having a bunch of issues with the Smart Hub though. Can't seem to get Neflix or the App Store to load up. Keeps giving me network errors (or in Netflix's case just saying "cannot connect - try later"). Tried both wired and wireless. The Internet browser works fine with either. Kinda confused....might just ditch it tonight and try again tomorrow.

I went to see one at Fry's today. The dead-on contrast was, again, terrific.

There is, however, no doubt that contrast reduces off-axis very rapidly. It happens before 20 degrees as bigbadbob (and others) have noted.

I'm sorry that some of you think this doesn't happen. Well, I'm not sorry, I'm happy for you because you aren't seeing it and you might not care. But it's happening and it's really a bummer.

Off-axis viewing has never been a strong point of the S-PVA panels....

Why haven't they changed over to an IPS panel?

Cause IPS isn't their thing, I guess.