Official Samsung UNxxES8000 Owner's Thread - Page 130

60". it was before sony and samsungs are the top notch tv, but now we are only paying for the name brand for both of them and not making good sets anymore. a lot of competitions right now and most of them dont cost that much but make a better quality sets, vizio, lg are on the rise right now.


yes sir, what can we do right? we need to accept it man, TRUTH HURTS!

So we already pay the price of a tv that should have hardware local dimming of some kind. Overpaid for this gimmick, this "micro dimming ultimate" marketing gimmick that does nothing but saturates and adds contrast but is worth sh!t without CE dimming hiding its many flaws. This CE dimming garbage they force on us to make there panels look better in dark scenes but in actuality the panels are still garbage. So you're telling me, that after paying that much for so little, that I should be ok with banding and flashlighting and a dead pixel? That its normal? And that it should be overlooked? That it's not a manufacturing defect? That I should jus say "oh well, other tv's have that to, so this is 3500 bucks well spent." f@$k that! You are out ya damn mind.

http://www.2shared.com/video/NUYoY6bS/DSE_Test.html try this one.

I'm getting my 65" on Friday or Monday at latest. Feeling a bit scared right now.

Every led/LCD manufacturer has a form of CE-dimming in their sets.
Dead pixels are nor normal, although with millions of pixels on the screen, it's normal for the odd user to encounter them, that is also why there's warranty and return policies.
All manufacturers have these issues, they sell millions of them. Not everyone will be happy, there are limitations in current manufacturing, no set is without issue, not led, not plasma, nothing. I agree with the high price we pay, it could/should be better, but facts are facts. Because larger screens show this more, higher end sets are normally bigger.

They sell millions of them with a small percentage of returns, forums like this tend to have more unhappy users looking for answers then are actually represented by the vast majority of users.

Read Nitra's recent comments on "Uniformity" with LCD/LED panels.

Here's my experience with the Samsung UN65ES8000 (and Samsung support has been helpful to me):

1. First set came in defective from Paul's TV with crushed right side of container and surprise, solid line on right top side of corresponding panel. Called Paul's TV and they immediately scheduled a replacement.

2. Second set came in - - noticeable vertical banding in that virtually every sports scene (golf, soccer, football, baseball) and even movies showed serious vertical banding - - strips around five to seven inches spaced across the screen. You can look up on the net and see examples as well as within this forum. Called Samsung support - - initially stonewalled the issue but then logged a written complaint. (Best way to document, by the way)

3. Third set was delivered from Samsung via California on September 11th, 2012. August, 2012 build date (Tijuana, MX). So far, so good - - no major banding issues, no flashlighting, no clouding. There is very minor "banding" and it is not uniform - - in that it's not necessarily on the same type of "screen shot" - whether it be sports, news or movies. (CNN comes in flawlessly - - unbelievable picture).

It really has to do with what you can live with and what the alternatives are. The larger the screen, the more visible the issues.

To me - - this is the most incredible picture I've ever seen. Older movies (Directv via my Yamaha RX-A2000) look like they've been filmed yesterday. I watched Caddyshack and the detail was amazing - - right down to the moonroof that Spalding upchucked over.

What is your alternative? Vizio? LG? Sony? Plasma? Sharp? I've looked at all the sets and could not find a better PQ than the Samsung. And we haven't even gotten into 3D, which this TV does incredibly.

So - - my advice is to see how your set performs and if there are noticeable issues for you - - document it with Samsung and exchange, replace or refund.

Hope this helps.

Thank you for cheering me up. I hope my set can be at least as good as yours, if not better.

Will keep you guys updated as soon as I reiceive my UE65ES8000. Fingers crossed.

Yes there is, in theory. In fact when I called them 2 days ago about the xvYCC setting not keeping its setting, the first person I spoke with said they would transfer me to another department. She asked if I was connected to the internet, and then said they can patch in so they could see my settings. However, when I got transferred, it never happened - they just asked some questions, tried a couple things on their test set, and that was it. They never actually even mentioned connecting to my tv. Also I had never heard of that before through all my experiences with them, until 2 days ago. So it may be possible, but that doesn't mean they like to do it. That would require them actually caring enough to want to listen to our problems and want to solve them.

The only reason they don't get millions of complaints is because most people have no idea what their tv should even look like. Have you seen the way the average person has their set adjusted? I think it might be safe to just make a wild guess that probably half right off the bat don't even touch the settings. They just turn it on and watch it. It hurts just thinking about it. My girlfriend's relatives have an LCD from a few years ago, and it's crap to begin with, but then they have the colors and contrast waaay over-saturated, and the aspect ratio is wrong so everything is stretched. Its appalling how bad it looks. But that's how they watch it, and have no idea that it isn't good. Most people know absolutely nothing about aspect ratios. Look at any restaurant or bar - everything is always stretched with whatever channel it is tuned to.

The point is, these companies don't care about a few hundred or maybe few thousand people who complain because they sell millions of these sets, and the vast majority have no clue what good or bad looks like. So clouding, flashlighting, banding, auto-dimming, whatever - they don't even know what they're looking at. It's sad but true. So these forums have a few hundred people at any time complaining, but millions more who are clueless, and even though they may have all the same issues with their sets as we do, they have no concept that it shouldn't be like that, or what to do about it. That's why Samsung looks down on threads like this - we're the ones who are aware, and that's a bad thing to a company like Samsung, who doesn't want smart customers.

Agreed that there aren't really any better alternatives really. All the other companies make sets with lots of issues too. Go read any thread in here on any tv - they all have stupid issues. Things just aren't as easy as it used to be with buying a tv. Things are infinitely more complicated than with CRTs.

And as far as 3D, if you're a big fan of 3D and plan to watch 3D regularly, you shouldn't even be looking at any other sets. Nothing even comes close, and I've tried 2 brands of plasmas and sampled the LG passive sets in-store. This is by far the best 3D, period.

We can also approach it from another way,

We as customers should be well informed by ourselves before we purchase a product. It's maybe a sort of arrogant thinking from a consumer that the creator of what kind of product whatsoever should always share all their details with the customers. If you would compare in to the food industries by example, then you see that for example secret recipes are very common. I know the comparison is preposterous, but we maybe should reconsider the assumption that it's normal for a manufacturer to launch a product while sharing all the details of their product.

Maybe they have a right to be a sort of mysterious ?

For example the Micro Ultimate Dimming future. If Samsung says the tv has it, they are not lying, even if they combine it with another sort of dimming. It's our own responsibility as a consumer to first investigate how such a function works, how it is applied, if it works in conjunction, and if it may be a scam or not. Maybe this is something to take in consideration before we collectively point our finger at Samsung. Don't get me wrong. I want the Micro Ultimate Dimming future to become clear also, and I want at least an good informed answer from Samsung about it.

But maybe we should consider to look at it from a slight different perspective ..

If you're gonna go bigger than a 55" set....here's my advice, just save a headache and get yourself a new 3D capable projector. In the $1000-$1500 range there's the Optoma HD33 and the Epson 3010. Both have gotten great reviews and are plenty bright to give you the pop you see on your LCD sets. If you want to spend into the $2000 range, look into the Panasonic PT-AE7000U 3D LCD Projector, Epson 5010, and the Ben Q W7000. And if top of the line is what you want and money is no object check out the JVC and Sony 3D projectors

Projector technology has come a long way in the last few years, and with the 2012/13 projectors coming out very soon - you should be able to see prices drop even further on the ones that are out now. They do have bulb life to worry about, but if you just save them for your movies and use your tv for the rest you will be set. Then you can rock your 3D movies on a whole wall, or on a 120-200 inch projection screen!

I haven't made the jump yet, but as soon as the time is right I'm going to complement my 55ES8000 with a Optoma HD33 for a more immersive 3D experience and lifelike 2D movies. It just makes sense

LOL... Stop, Drop & Roll!

By this logic what you're suggesting is that these very complicated and expensive devices are perfectly okay being released with issues, as well as it being perfectly okay that we as the consumer have no idea actually how it works or how to use it?

These sets have a multitude of settings and a "on" setting here and an "off" setting there can have a significant effect on how it looks. I think since we're the ones paying for these sets, we should know how best to use it. The owners manuals that are included with these things are a joke, including the built-in help file, and does nothing really to explain how the settings actually impact the image. And if we are being marketing a specific feature (micro-dimming for example) then we should certainly know what it is we are paying extra money for.

And they are lying about the sets having micro-dimming - because movie mode doesn't have micro-dimming and neither does any 3D mode. Yet we are not told this at all. We have to just figure it out for ourselves. If I knew back when I was shopping for an LED that micro-dimming was not even available in 3D or in the mode I was most likely to use (movie), I would not have bought the 7500 - the 7100 would have been just fine. I paid extra for micro-dimming pro, because Samsung tells us that it is better. Yet it isn't even available for most of my viewing.

We have every right to know the truth about the features in these sets.

And we have been discussing these issues for months here, and nobody yet really knows what micro-dimming does or when it does it - hell, we had to confirm through Samsung ourselves a few weeks ago that movie mode doesn't even use micro-dimming, and it was Nitra that first suggested that. I didn't know 3D mode didn't use it until I figured it out for myself. If after all this time we're still confused here over micro-dimming, CE-Dimming, auto-dimming, shadow detail, etc. - then how are we to be expected to do our research before we buy? Samsung tells us nothing, and we stumble through the forums comparing notes and figuring it out for ourselves. That ain't right.
Edited by eagle_2 - 9/19/12 at 12:30pm

No, I'm actually not stating that. Re-read my post. I'm stating that the promise for a function, even if this function is combined, is not a false promise.

I added some extra thoughts to my above post while you were commenting. As I mentioned above, it is a false promise if we're told how great micro-dimming is, but not told it has no effect in 3D or movie modes. That borders on false advertising.
Edited by eagle_2 - 9/19/12 at 12:40pm

Honestly I'm not sure. It may be. There are laws against false advertising. It's certainly unethical at the very least. I could have researched 'til the cows came home and still would not have discovered before I bought the set that micro-dimming was unavailable in movie and 3D modes, because it was only a few weeks ago that this came up in the forums. So I paid for a feature I was told will improve the set, which in reality isn't even functioning.

The thing that scares me is, what happens if they enable micro-dimming in movie mode all of a sudden? Will that mean movie mode will have auto-dimming then like the other modes? It shouldn't, but because of all the mystery, we really have no idea what is tied into what. If so I would consider the set officially broken then, since at least I've got movie mode to avoid the auto-dimming.

I am new to this forum, and I will take delivery of a Samsung UN65ES8000 tomorrow (Abt Electronics). It replaces my old 56" Samsung DLP 1080i model that I bought in 2005 (state of the art then, they didn't have LCDs that big and didn't have 1080p in DLP either lol). Interesting thread, especially the part about the microdimming feature. I was impressed by that in the ads, thinking it was superior to the Sharp model that splits it into quarters. I'm not anywhere near as tech saavy as you people, but I'm looking forward to this unit. One post said that the average viewer (me) doesn't have any idea how to set up the display, they just run it out of the box. My question is: how do I optimize it? At least steer me to a place that explains it. Also, my surround amp is probably like 12 years old, it has DSP and 5.01 and I have good Paradigm speakers. Should that be good enough for these times? Thanks in advance for your help, this is a cool forum.

Thank you for pursuing this. I hope Samsung is starting to feel the heat finally.