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Official Samsung UNxxES8000 Owner's Thread - Page 182

post #5431 of 16126
Quote:
Originally Posted by turboman123 View Post

Quote:
Originally Posted by Stefanhvt View Post

A poor guy has no money to buy smokes. So he starts looking for burned out smokes on the street. He discovered that with 7 burned out smokes, he is able to make one new. If the poor guy collects 49 burned out smokes, how many smokes can he reproduce ?
8

Correct.

A question to all of you. Have any of you ever compared the es8000 with the panny vt50 in a complete dark room? I love my Samsung when it's functioning in daylight. And I think it's a winner there. But for a complete dark environment I heard the panny is the best. Any opinions on this ?
post #5432 of 16126
Here's a couple more pics of what my D8000 looks like



post #5433 of 16126
Quote:
Originally Posted by Stefanhvt View Post

Correct.
A question to all of you. Have any of you ever compared the es8000 with the panny vt50 in a complete dark room? I love my Samsung when it's functioning in daylight. And I think it's a winner there. But for a complete dark environment I heard the panny is the best. Any opinions on this ?


Actually I went to a Best Buy yesterday that had a Magnolia section. Even though I've had my 8000 for 3 months I (love playhouse 101) acted as thought shopping and forced a side by side in their projection room.

the 8000 in movie mode with or with out ECO sensor used, was sharper, more vivid, more lifelike and just as natural. There is something about plasma itself that I think prevents it from becoming as lifelike. The 8000 displays the proverbial "window" to the world that the VT does not.

I have said this many times. When I started to shop back in May I figured i was actually presold on going plasma (brother in law has a 4 yr old panny plasma and was much nicer than the rplcd Sony i had) ...until I saw the 8000 and the Sony. IT IS NOT EVEN A CLOSE CHOICE!

I went to a thx theater last night. WOW, very dim and inferior to watching in my house. Sorry, I prefer NOT to watch movies as intended by the director. Too dim, washed out and lifeless. Gimmee my 8000 all day and let ME dial down the settings to sharp, vivid, natural and lifelike.

I seriously wonder how people DONT see the difference between the 800 and plasma. And I seriouslly wonder that unless you have a "money tree" in the back yard, who the hell would by a Sharp Elite rather than a Sammy 8000. there is maybe ...matbe a few hundred dollars difference in pic quality...maybe..thousands??? No effinf way!

Again, the 8000 is the best tv on the planet for the money in dark, dim or lit rooms of any degree. I have not had 1 second of buyers remorse on this tv.

And 3d???? Even an easier choice! I'll be grabbing Avatar on the way home from work Tuedsay. This is the siiiickest 3d tv by far....FAR!!!!
post #5434 of 16126
Quote:
Originally Posted by Anthony5362 View Post

Here's a couple more pics of what my D8000 looks like

....forgive me bro, do you have extended warranty coverage for this??? OMG..thats insane.
post #5435 of 16126
Quote:
Originally Posted by Bladerunner1959 View Post

....forgive me bro, do you have extended warranty coverage for this??? OMG..thats insane.

Dude, you have no idea what I'm going through with Samsung right now. This is the 3rd Samsung TV that had an issue right after the 1 year since 2010. The one in 2010 was a plasma that was included in the Class action lawsuit.

I had to have my cousin who's a congress woman get involved because I had 2 ex Samsung employees get in touch with me last week who told me things that you make everyone not look at a Samsung product again. I can say one thing though, there was a petition recently because Samsung is using 12 year old children to manufacture their products.

I'm very thankful that 2 of their ex Executive Cusotmer Relations reps got in touch with me. They also told me that none of the employees will buy Samsung products because they see how cheap they are all made everyday and even they are afraid to buy them. I can't really say what else they told me, but they recommended I went to the media with what I know so far. I sent everything to my cousin, so well see what happens now. I feel bad for all the people that spent $3k and their TVs died right after the warranty. There are pages and pages of them all over the net.

The things I heard though, would blow your minds. All I can recommend to everyone that already bought their products is to make sure you get an extended warranty.

As far as the Micro- Dimming is these sets, I am getting to the bottom of this as well. I find it very strange that its taking this long to send me Info on how it works etc.. The time its talking them just to send me this info, is telling me that the Micro Dimming may be a marketing tool they use to jack up the prices on the different models and that its all bull.....

I haven't been on here much because of the case I'm trying to build against them. It's a lot harder than I thought it would be, but now that I have a couple of their ex employees, I have a way better chance at everything.

They are the ones that told me to go to the Media and that once I do, they will assist me in whatever proof I need. Now I really understand why Apple is trying so hard to not have to depend on them and trying to get away from them. It's not just because they used their patents either.

These TVs do have an amazing picture, but who cares if their only going to last for a couple years, if that! So far, every Samsung TV I have, has needed to be repaired right after the 1 year. I looked online and there are tons of others this happened to also so I truly believe these TVs are made to be disposable

One of the reps told me that they had to quit working for Samsung last year because of their religious beliefs. They said that they are told they have to lie to consumers every day and when a problem arises, they have to blame it on the consumer to make it look like they did something wrong first. this is all I can say for now. There will be a lot more I can say once this all gets out to the media and government. I don't know about how Samsung is in Canada or anywhere else outside the US, so this applies to the US until I get more info on other countries.

They screwed over the wrong person. wrong family here. I'm not going through this for just myself either. If I only cared about myself here, I would just return my new 65" and give my D8000 away and buy from another manufacture, but I'm doing this to help others that feel stuck and can't afford to buy a new $3K TV every couple years.
Edited by Anthony5362 - 10/14/12 at 9:14am
post #5436 of 16126
Quote:
Originally Posted by Anthony5362 View Post

Dude, you have no idea what I'm going through with Samsung right now. This is the 3rd Samsung TV that had an issue right after the 1 year since 2010. The one in 2010 was a plasma that was included in the Class action lawsuit.
I had to have my cousin who's a congress woman get involved because I had 2 ex Samsung employees get in touch with me last week who told me things that you make everyone not look at a Samsung product again. I can say one thing though, there was a petition recently because Samsung is using 12 year old children to manufacture their products.
I'm very thankful that 2 of their ex Executive Cusotmer Relations reps got in touch with me. They also told me that none of the employees will buy Samsung products because they see how cheap they are all made everyday and even they are afraid to buy them. I can't really say what else they told me, but they recommended I went to the media with what I know so far. I sent everything to my cousin, so well see what happens now. I feel bad for all the people that spent $3k and their TVs died right after the warranty. There are pages and pages of them all over the net.
The things I heard though, would blow your minds. All I can recommend to everyone that already bought their products is to make sure you get an extended warranty.
As far as the Micro- Dimming is these sets, I am getting to the bottom of this as well. I find it very strange that its taking this long to send me Info on how it works etc.. The time its talking them just to send me this info, is telling me that the Micro Dimming may be a marketing tool they use to jack up the prices on the different models and that its all bull.....
I haven't been on here much because of the case I'm trying to build against them. It's a lot harder than I thought it would be, but now that I have a couple of their ex employees, I have a way better chance at everything.
They are the ones that told me to go to the Media and that once I do, they will assist me in whatever proof I need. Now I really understand why Apple is trying so hard to not have to depend on them and trying to get away from them. It's not just because they used their patents either.
These TVs do have an amazing picture, but who cares if their only going to last for a couple years, if that! So far, every Samsung TV I have, has needed to be repaired right after the 1 year. I looked online and there are tons of others this happened to also so I truly believe these TVs are made to be disposable
One of the reps told me that they had to quit working for Samsung last year because of their religious beliefs. They said that they are told they have to lie to consumers every day and when a problem arises, they have to blame it on the consumer to make it look like they did something wrong first. this is all I can say for now. There will be a lot more I can say once this all gets out to the media and government. I don't know about how Samsung is in Canada or anywhere else outside the US, so this applies to the US until I get more info on other countries.
They screwed over the wrong person. wrong family here. I'm not going through this for just myself either. If I only cared about myself here, I would just return my new 65" and give my D8000 away and buy from another manufacture, but I'm doing this to help others that feel stuck and can't afford to buy a new $3K TV every couple years.

That's a quite impressive story Anthony. Don't know yet what to consider as possible, but it makes me wonder at least.
post #5437 of 16126
Quote:
Originally Posted by Bladerunner1959 View Post

Actually I went to a Best Buy yesterday that had a Magnolia section. Even though I've had my 8000 for 3 months I (love playhouse 101) acted as thought shopping and forced a side by side in their projection room.
the 8000 in movie mode with or with out ECO sensor used, was sharper, more vivid, more lifelike and just as natural. There is something about plasma itself that I think prevents it from becoming as lifelike. The 8000 displays the proverbial "window" to the world that the VT does not.
I have said this many times. When I started to shop back in May I figured i was actually presold on going plasma (brother in law has a 4 yr old panny plasma and was much nicer than the rplcd Sony i had) ...until I saw the 8000 and the Sony. IT IS NOT EVEN A CLOSE CHOICE!
I went to a thx theater last night. WOW, very dim and inferior to watching in my house. Sorry, I prefer NOT to watch movies as intended by the director. Too dim, washed out and lifeless. Gimmee my 8000 all day and let ME dial down the settings to sharp, vivid, natural and lifelike.
I seriously wonder how people DONT see the difference between the 800 and plasma. And I seriouslly wonder that unless you have a "money tree" in the back yard, who the hell would by a Sharp Elite rather than a Sammy 8000. there is maybe ...matbe a few hundred dollars difference in pic quality...maybe..thousands??? No effinf way!
Again, the 8000 is the best tv on the planet for the money in dark, dim or lit rooms of any degree. I have not had 1 second of buyers remorse on this tv.
And 3d???? Even an easier choice! I'll be grabbing Avatar on the way home from work Tuedsay. This is the siiiickest 3d tv by far....FAR!!!!

I had the same feeling on the lifeless image of the Panny. Just not yet tested it in a complete dark room. The thing is that all the owners of plasma say that by measurement, it wins. I think this must be true. There are several reviews on the internet pointing that way. So that the 8000 in the end gives the most living picture must be caused by certain aspects. One of them will be brightness, but I'm wondering what the other aspects are that make it more alive in a dark environment.
post #5438 of 16126
I know.. I'm just going by my experience with them so far and what their old employees are telling me. Then of course there's the whole mystery of the Micro-dimming ultimate, pro and standard. The rep from the Office Of Presidents office told me last week that they will have an Email sent to me that explains how it works and which settings its working in and which ones its not. It doesn't take a week to get this and by them not able to explain this just shows that something is up here. I don't know exactly what yet, but something is just not right.

There is not much anywhere that explains this Micro-Dimming feature. It's also not even listed in the manual. This was the main reason why I spent the extra and bought the 8000 and not the 7500. This is why the price is higher from them too, so we should have no problem having it explained and it should never take this long for an explanation.

I think I sent her the 1st email asking about this a month ago. 1 month ago should be more than enough time to have this sent
post #5439 of 16126
Quote:
Originally Posted by Stefanhvt View Post

I had the same feeling on the lifeless image of the Panny. Just not yet tested it in a complete dark room. The thing is that all the owners of plasma say that by measurement, it wins. I think this must be true. There are several reviews on the internet pointing that way. So that the 8000 in the end gives the most living picture must be caused by certain aspects. One of them will be brightness, but I'm wondering what the other aspects are that make it more alive in a dark environment.

If you read the Internet, the Panasonic Plasma VT50 is the greatest thing since sliced bread. And...all the calibrators and "pros" say it's the best TV including CNET. So that makes it correct?

Two buying points of reference:

1. Picture quality, 3D, features: at least to me, I could not understand Katzmier's write up on CNET about the VT50 nor all the talk about how great the picture was. I hear, all the time, how ACCURATE the TV is, but I really haven't heard/seen much testimony to how great the picture is compared to other sets. I guess this is personal preference but when I went out looking at TV's, this set was high on my list - - in fact, number one.

It was a tremendous disapointment. Dull, lifeless picture. 3D lacked clarity, depth and brightness. It weighed a ton, realtively speaking, and got real hot to the touch. Great if you're in Alaska, but that's not my situation. Someone said it before and better than me - "I could care less about accuracy. I want the best picture I can get." To each his own.

2. Reliability: nonwithstanding Anthony's posts (and I truly hope it gets resolved to his satisfaction) - - I have purchased the extended warranty and want, at least, 5 years out of this set. If I can get eight or ten before we head out to the beaches of Mexico, than great!!! If my picture could stay the same as it is now, I doubt that I'd even have another thought about another TV unless they could make "Kitty" of Boss jump out of the TV and on to my couch in my "man cave." (The price would probably be outreageous but for Kitty, I'd consider a 2nd mortgage)

My last TV, a Samsung 56" DLP, gave me five plus years of great service. But it was time for a change - - either going bigger, better or both, in this case. I like new technology and who knows what will happen in five years. That's a long time, technology wise.

So - - buy with your eye, get extended warranty (no matter what and who you buy from) and try to enjoy. Life is too short. This is suppose to be fun.
post #5440 of 16126
Lol! Exactly! We should be watching and enjoying and not having to keep changing settings and what not and not be confused about what we paid for.

I'm loving kitty more and more.. And those big fake boobs! smile.gif love em!!
post #5441 of 16126
doublepost ..
post #5442 of 16126
Quote:
Originally Posted by Ricoflashback View Post

If you read the Internet, the Panasonic Plasma VT50 is the greatest thing since sliced bread. And...all the calibrators and "pros" say it's the best TV including CNET. So that makes it correct?
Two buying points of reference:
1. Picture quality, 3D, features: at least to me, I could not understand Katzmier's write up on CNET about the VT50 nor all the talk about how great the picture was. I hear, all the time, how ACCURATE the TV is, but I really haven't heard/seen much testimony to how great the picture is compared to other sets. I guess this is personal preference but when I went out looking at TV's, this set was high on my list - - in fact, number one.
It was a tremendous disapointment. Dull, lifeless picture. 3D lacked clarity, depth and brightness. It weighed a ton, realtively speaking, and got real hot to the touch. Great if you're in Alaska, but that's not my situation. Someone said it before and better than me - "I could care less about accuracy. I want the best picture I can get." To each his own.
2. Reliability: nonwithstanding Anthony's posts (and I truly hope it gets resolved to his satisfaction) - - I have purchased the extended warranty and want, at least, 5 years out of this set. If I can get eight or ten before we head out to the beaches of Mexico, than great!!! If my picture could stay the same as it is now, I doubt that I'd even have another thought about another TV unless they could make "Kitty" of Boss jump out of the TV and on to my couch in my "man cave." (The price would probably be outreageous but for Kitty, I'd consider a 2nd mortgage)
My last TV, a Samsung 56" DLP, gave me five plus years of great service. But it was time for a change - - either going bigger, better or both, in this case. I like new technology and who knows what will happen in five years. That's a long time, technology wise.
So - - buy with your eye, get extended warranty (no matter what and who you buy from) and try to enjoy. Life is too short. This is suppose to be fun.

I've bought with my eye, and I've bought the ES8000. I'm only wondering now why there are so much people talking how amazing there Panny looks. I've still not seen it, but also have not seen it perform in a complete dark environment. I can not make a final conclusion yet. To be honest, with the current calibration on my ES8000, in a complete dark environment, I'm not fully satisfied. So this makes me think that perhaps we are missing something in comparison to plasma on this point. I'm going to convince myself once and for all which set is performing the best in dark environments.
post #5443 of 16126
Haven't heard from Flavius in a bit. He was going to do a side by side comparison of this model and the Sony 65" HX950. I'm wondering if he recovered his ES8000 yet.

I haven't seen the VT50 in person either so I can't comment on that. But, I have a feeling that when they say its the best TV, I think they mean once its calibrated and not out of the box cause people that have seen it at the store, say it looked bad but people that own it and had the chance to calibrate it, love it and claim its the best. I think its one of those TVs that needs to be calibrated in order to look its best. I never owned another manufacture but Samsung, so I don't know for sure
post #5444 of 16126
Quote:
Originally Posted by Anthony5362 View Post

Lol! Exactly! We should be watching and enjoying and not having to keep changing settings and what not and not be confused about what we paid for.
I'm loving kitty more and more.. And those big fake boobs! smile.gif love em!!

Anthony - - right on! And I'm crushed - - fake boobs on Kitty? They sure jiggle like they're real. Not that I'm looking that closely or replay in slow motion.

All seriousness aside, Boss is an incredible show. Even though he's a skumbag - - I can't help but rooting for Mayor Kane. I loved the way he told that "bean counter" to get out of his office and then shook (squeezed the hell) out of her hand as she left. Then, he bumped off Mona - - don't let the door hit your ass on the way out. And...I'll have someone gather your things! Here come da Casino!

Can't wait to see who Zajac bangs next and if Kane can keep it together for another season.
post #5445 of 16126
I agree.. This show is getting better and better. I felt bad for Mona though, but i keep rooting for Kane also. Can't wait for the season finale next week! I always feel bad for the under dog.
Emma's really cute also, but the body on Kitty.. Love how she makes sure the guys packing enough to satisfy her needs before she goes to bed with them.

Kitty can grab mine anytime she wants smile.gif
Edited by Anthony5362 - 10/14/12 at 12:05pm
post #5446 of 16126
Any of you watched Camelot from Starz? The second season seamed to be canceled, but I really enjoyed the first season.
post #5447 of 16126
No, I haven't.. I hope boss gets another season though
post #5448 of 16126
Give it a try. I thought it was a great show.
post #5449 of 16126
Quote:
Originally Posted by Stefanhvt View Post

A poor guy has no money to buy smokes. So he starts looking for burned out smokes on the street. He discovered that with 7 burned out smokes, he is able to make one new. If the poor guy collects 49 burned out smokes, how many smokes can he reproduce ?

8.. but burned out smoke is bad for your health..
post #5450 of 16126
Quote:
Originally Posted by Anthony5362 View Post

Dude, you have no idea what I'm going through with Samsung right now. This is the 3rd Samsung TV that had an issue right after the 1 year since 2010. The one in 2010 was a plasma that was included in the Class action lawsuit.
I had to have my cousin who's a congress woman get involved because I had 2 ex Samsung employees get in touch with me last week who told me things that you make everyone not look at a Samsung product again. I can say one thing though, there was a petition recently because Samsung is using 12 year old children to manufacture their products.
I'm very thankful that 2 of their ex Executive Cusotmer Relations reps got in touch with me. They also told me that none of the employees will buy Samsung products because they see how cheap they are all made everyday and even they are afraid to buy them. I can't really say what else they told me, but they recommended I went to the media with what I know so far. I sent everything to my cousin, so well see what happens now. I feel bad for all the people that spent $3k and their TVs died right after the warranty. There are pages and pages of them all over the net.
The things I heard though, would blow your minds. All I can recommend to everyone that already bought their products is to make sure you get an extended warranty.
As far as the Micro- Dimming is these sets, I am getting to the bottom of this as well. I find it very strange that its taking this long to send me Info on how it works etc.. The time its talking them just to send me this info, is telling me that the Micro Dimming may be a marketing tool they use to jack up the prices on the different models and that its all bull.....
I haven't been on here much because of the case I'm trying to build against them. It's a lot harder than I thought it would be, but now that I have a couple of their ex employees, I have a way better chance at everything.
They are the ones that told me to go to the Media and that once I do, they will assist me in whatever proof I need. Now I really understand why Apple is trying so hard to not have to depend on them and trying to get away from them. It's not just because they used their patents either.
These TVs do have an amazing picture, but who cares if their only going to last for a couple years, if that! So far, every Samsung TV I have, has needed to be repaired right after the 1 year. I looked online and there are tons of others this happened to also so I truly believe these TVs are made to be disposable
One of the reps told me that they had to quit working for Samsung last year because of their religious beliefs. They said that they are told they have to lie to consumers every day and when a problem arises, they have to blame it on the consumer to make it look like they did something wrong first. this is all I can say for now. There will be a lot more I can say once this all gets out to the media and government. I don't know about how Samsung is in Canada or anywhere else outside the US, so this applies to the US until I get more info on other countries.
They screwed over the wrong person. wrong family here. I'm not going through this for just myself either. If I only cared about myself here, I would just return my new 65" and give my D8000 away and buy from another manufacture, but I'm doing this to help others that feel stuck and can't afford to buy a new $3K TV every couple years.

Wow, there's some serious insinuations at the very least in this post however it's not necessarily a bad thing. I mean I've slowly "upgraded" since I bought my first Samsung TV 24 months ago. I've had a few months viewing then sent sets back for various faults, got a new swap or full refund, put a little extra here and there and ended up with the ES8000. I must say at this stage my TV is spot on, no bleed, clouding or any other faults but I've got a 5yr warranty with JL and 5yrs is a heck of a long time, I think I'll just keep riding the upgrade train and see where it takes me wink.gif
post #5451 of 16126
So I am getting ready to purchase this set or the vt50 can't decide due to not being able to find a vt50 at magnolia. Anyways I am leaning more towards led due to my wife loving the soap opera effect. I constantly hear negative things about this tv and my viewing environment is in a dim to almost dark room 80% of the time. Do all these sets have severe clouding or banding issues? Anyone watch this tv in similar setting and have positive things to say? Also anyone know the best deal on a 65" that amazon price matches?
post #5452 of 16126
So long as you have warranty, you should be in good hands. I've always bought Samsung TVs and nothing but Samsung because I always felt they had one of the best, if not the best pictures. But, as they get older now, I'm starting to believe all the horror stories I read on the net about how they only last a year or two.

I just went through a lot back in 2010 when our plasma died. It lasted a little over a year and then it died. I called Samsung and the rep i got was not willing to cover the cost to fix it. i then called the E.C.R dept again a couple weeks later and spoke to a different rep. still said no. the TV stayed broke on the wall for 6 months. i was so busy traveling that i didnt have time to take ot down. i finally called Samsung a few more times with no luck. then after about 5 months went by, i tried once more and got a really nice, helpful rep named Chad. finally he was going to help us here. i shouldnt of had to call so many times over a long period of time though, but at that time, i was just happy to finally get some good customer service here.

then, the Samsung techs kept coming and fixing over and over but the problem kept coming back. After the 2nd repair, I asked for a replacment and they would not replace it. Even after I told them that there are many others with the same model that are dying out like mine. They would not admit there was a problem. The tech replaced every single part in this TV. Even replaced the panel twice. All of this took about a two months. Waiting for the parts to come in and then scheduling appointments. . Finally, after he replaced the panel twice, then Samsung offered to replace it. But Ihad to go though a lot of headaches before this happened. Then it turns out that another consumer like me went through the same ordeal in Alabama. He filed a Class Action Lawsuit against them and my model was one of the ones that was included, but at this time, I already went through all this and had it replaced so I couldn't file a claim.

Now, I buy their new design D8000 in 2011, and its been one year later and the TV is having issues now. Then just recently I bought the 65" ES8000 and this TVs panel needs to be replaced already. So now, I have 2 TVs at the same time that need service. After I just went through all this 2 years ago. I don't know about anyone else, but imagine having to take all these days off for a repair tech to come and fix your TV and every time they fix it, it breaks again. Imagine this happening over and over within a 2 month period. That's a lot of wasted time and I'm a busy person and had to be home for every attempt of the repair.

Over the summer I went through another ordeal with a Touch screen remote. It was the remote that came with the C9000 series, I think. But I bought it separately at Bestbuy for $300. I'm not even going to explain what happened with that, but that took months for them to finally refund me for it. Then there's even more issues. It's just too much to even explain. Trust me, I wouldn't be this upset if it was just one TV that failed after a year and needed to be repaired. These things happen and its normal. But not so many products in a row with so many other consumers.
post #5453 of 16126
Quote:
Originally Posted by RON82ND View Post

So I am getting ready to purchase this set or the vt50 can't decide due to not being able to find a vt50 at magnolia. Anyways I am leaning more towards led due to my wife loving the soap opera effect. I constantly hear negative things about this tv and my viewing environment is in a dim to almost dark room 80% of the time. Do all these sets have severe clouding or banding issues? Anyone watch this tv in similar setting and have positive things to say? Also anyone know the best deal on a 65" that amazon price matches?

Here's what I recommend, if you buy the Samsung ES8000, just make sure you purchase the extended warranty. I don't usually recommend extended warranties, but with Samsung's bad quality control, I do. Also, just be aware that you may have to go through a few 65" before you get a good one. The smaller sizes are known to be better, but the 65" are prone to vertical banding and Samsung is not admitting there is an issue. I wonder if this is why Crutchfield.com hasn't had any stock of the 65" model.
Edited by Anthony5362 - 10/14/12 at 5:37pm
post #5454 of 16126
Hey guys, these of you that use the TV's Built in Speakers, what speaker setting do you use? i noticed that the SRS HD setting is only available when STANDARD is the selected sound preset, Movie sounds pretty good too but it loses the benefit of SRS HD right?
post #5455 of 16126
RED ALERT

I discovered a serious problem with the CMS operation. I have been calibrating several times now, and I found that sometimes the calibration shifted strongly in red and magenta after a calibration was made. First I thought the panel or my meter is drifting, but it was difficult to understand because the change was large.
Then I found the cause of the problem:
What happens is, when I change the R-setting for Red and Magenta in the Standard mode, then the value of Red and Magenta change not only in Standard Mode, but also change in Movie mode. And when I make a change in Movie mode, this affects the result of both Movie mode and Standard mode. And the error is quite large So I can never get Standard and Movie correct at the same time. Only one or the other..
See enclosed calibration files. In the file Moviemode, I measure the values in Movie Mode, but I change the Red-Setting for the colour Red and Magenta in Standard mode.
The same for the file StandardMode: I measure in Standard, but I change the value in Movie.
Clearly, changing settings in Standard should not affect Movie. And vice versa.

Moviemode.xls 455k .xls file
Standardmode.xls 409k .xls file

I have a model from Asia (UA55ES8000) with the latest firmware 1008.4.
I would be interested if someone with a North-American or European model could check if they have the same problem. A check can only be made with a meter.

Another observation: I also noticed that the CMS values in the advanced settings, colour space custom are the same values for Standard and Movie. And if a change is made in Standard, then the same change is made in Movie. That explains the calibration problems. Obviously this is wrong. Can anyone check this (no meter necessary)


I sent following email to Samsung on their support website. Now I am waiting for an answer. Fingers crossed.


I have a problem with the CMS calibration. I have the latest firmware 1008.4
Problem is:
When I change the value of Red in the menue setting Standardmode-AdvancedSetting-ColourSpace-ColourRed, then this changes the measured value of red in the Movie mode. Same also for Magenta: changing the setting of Magenta in Standard mode changes the result of Magenta in Movie mode.

The same applies in the other way: changing the setting in the Movie mode, has an effect on the measured values in the Standard mode.

See enclosed calibration files.
File moviemode. this demonstrates the effect of changing red setting in standard mode.
File standardmode: this demonstrates the effect of changing red setting in movie mode.

Clearly, changing the setting in standardmode should not affect the result in movie mode. And the opposite.

I suspect this is a serious error in the 1008.4 firmware.

Edited by turboman123 - 10/15/12 at 1:01am
post #5456 of 16126
Quote:
Originally Posted by Anthony5362 View Post

So long as you have warranty, you should be in good hands. I've always bought Samsung TVs and nothing but Samsung because I always felt they had one of the best, if not the best pictures. But, as they get older now, I'm starting to believe all the horror stories I read on the net about how they only last a year or two.
I just went through a lot back in 2010 when our plasma died. It lasted a little over a year and then it died. I called Samsung and the rep i got was not willing to cover the cost to fix it. i then called the E.C.R dept again a couple weeks later and spoke to a different rep. still said no. the TV stayed broke on the wall for 6 months. i was so busy traveling that i didnt have time to take ot down. i finally called Samsung a few more times with no luck. then after about 5 months went by, i tried once more and got a really nice, helpful rep named Chad. finally he was going to help us here. i shouldnt of had to call so many times over a long period of time though, but at that time, i was just happy to finally get some good customer service here.
then, the Samsung techs kept coming and fixing over and over but the problem kept coming back. After the 2nd repair, I asked for a replacment and they would not replace it. Even after I told them that there are many others with the same model that are dying out like mine. They would not admit there was a problem. The tech replaced every single part in this TV. Even replaced the panel twice. All of this took about a two months. Waiting for the parts to come in and then scheduling appointments. . Finally, after he replaced the panel twice, then Samsung offered to replace it. But Ihad to go though a lot of headaches before this happened. Then it turns out that another consumer like me went through the same ordeal in Alabama. He filed a Class Action Lawsuit against them and my model was one of the ones that was included, but at this time, I already went through all this and had it replaced so I couldn't file a claim.
Now, I buy their new design D8000 in 2011, and its been one year later and the TV is having issues now. Then just recently I bought the 65" ES8000 and this TVs panel needs to be replaced already. So now, I have 2 TVs at the same time that need service. After I just went through all this 2 years ago. I don't know about anyone else, but imagine having to take all these days off for a repair tech to come and fix your TV and every time they fix it, it breaks again. Imagine this happening over and over within a 2 month period. That's a lot of wasted time and I'm a busy person and had to be home for every attempt of the repair.
Over the summer I went through another ordeal with a Touch screen remote. It was the remote that came with the C9000 series, I think. But I bought it separately at Bestbuy for $300. I'm not even going to explain what happened with that, but that took months for them to finally refund me for it. Then there's even more issues. It's just too much to even explain. Trust me, I wouldn't be this upset if it was just one TV that failed after a year and needed to be repaired. These things happen and its normal. But not so many products in a row with so many other consumers.

I've been through some Samsung TVs since October 2010, like you I've stuck with Samsung, partly because I thought they were a good brand and partly because my whole set up is Samsung so I wanted to keep everything the same.

I bought a package In Oct 2010, PS50C680, I went through 3 of them due to IR, screen burn, blinking, glasses losing sync etc. I then got the PS50C7000, again blinking and syncing issues so I moved onto the PS59D6900 which had DSE. I had a big dust up with the retailer who practically banned me from shopping with them again as I seemed to be exposing all the issues and cost them a fortune in repairs etc.

Next I switched to LED and the UE55D8000, this had torchligting so it went back, I've had the UE55ES8000 since March and I think it's a keeper, no issues other than slight motion problems (which seem to have been sorted by the latest FW update) I like the brightness and vibrancy of the ES8000, don't think I could go back to plasma now.
post #5457 of 16126
Attention: New FW update! Version 001040
post #5458 of 16126
Extended warranty and Samsung: Okay, if I hear correctly, the Costco "Square Trade" warranty has to be purchased and processed within 60 days of point of sale right? If so, I am over 90 days so that wont be an option.

-HHGregg offered me the warranty at about 600 when I bought the tv...I had to weigh and roll the dice that at that cost it was not smart and I bet on the "good health" of my new Sammy

My only real option IF...i run into a situation after 1 year is to use my HHGRegg credit line for replacement (and a CapOne credit card for repair)

All i can do now is enjoy the tv ...


Anthony, that is a boatload of "drama" and I can imagine the frustration, seriously best of luck with that process and please keep us in the loop.
post #5459 of 16126
Quote:
Originally Posted by Anthony5362 View Post

Attention: New FW update! Version 001040
hey boss, do you know what specifics this FW addresses or is it the same old "weather report"? The Samsung site does not post anything about it?
post #5460 of 16126
Quote:
Originally Posted by Anthony5362 View Post

So long as you have warranty, you should be in good hands. I've always bought Samsung TVs and nothing but Samsung because I always felt they had one of the best, if not the best pictures. But, as they get older now, I'm starting to believe all the horror stories I read on the net about how they only last a year or two.
Now, I buy their new design D8000 in 2011, and its been one year later and the TV is having issues now. Then just recently I bought the 65" ES8000 and this TVs panel needs to be replaced already. So now, I have 2 TVs at the same time that need service. After I just went through all this 2 years ago. I don't know about anyone else, but imagine having to take all these days off for a repair tech to come and fix your TV and every time they fix it, it breaks again. Imagine this happening over and over within a 2 month period. That's a lot of wasted time and I'm a busy person and had to be home for every attempt of the repair.

+1, I had a similar experience having a Samsung A850 panel replaced twice, main board once and still didn't work properly.

Also I'm dealing with my D6900's banding and expecting a second panel from Samsung.

Scheduling repairs and being there is a real pain.
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