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Official Samsung UNxxES8000 Owner's Thread - Page 233

post #6961 of 16125
Quote:
Originally Posted by gtm73 View Post

Which Vizio do you want?

My guess - - VIZIO M3D651SV 1080p 240Hz Theater 3D Razor LED Smart FHDTV. I think this is the top of the line Vizio 3D but I haven't seen it in person. 100 lbs. - $1,748 on Amazon (out of stock). Big difference in PQ from the reviews.
post #6962 of 16125
Quote:
Originally Posted by gtm73 View Post

Which Vizio do you want?

Well, to be honest I'm not familiar with their current models since Best Buy doesn't seem to sell Vizio, at least in my area. I only mention Vizio based on how my girlfriend's folks' Vizo looks. It's about 3 years old now, backlit, and only 60hz, so it's nothing spectacular by any means. But I've watched a good amount of content on it off and on and there appears to be no backlight bleed or clouding at all. It's actually a pretty descent image considering they spent around $500 on it.

I know these thin side-lit LED panels have their own special issues like clouding due to the LED lighting and the very thin bezels, and I know it's not just limited to Samsung, but the bottom line is the clouding is enough to be quite distracting even when I'm not looking for it and just trying to enjoy a movie or show. It just always seems to be there. And it's disappointing to see that Samsung considers this okay. There are probably many customers who have clouding like this and never notice it - heck my girlfriend's relatives have the wrong aspect ratio on whenever we visit and they don't even notice. But for those of us who a notice and are bothered by it enough to start a service call, I would think Samsung would do something to try and make the customer happy. I still think this could be a fantastic set, if not for the distracting clouding, and the odd bands that appear in 3D mode.
post #6963 of 16125
Just ordered a 55" es8000 locally for delivery tomorrow and am definitely looking forward to it! Having owned a few plasma panels in the past I realize each individual panel is unique, but I was wondering if there is a generally agreed set of calibration settings which provide a good starting point? I think I have seen a lot of people mention nitra and garnoch settings?

Thanks!
post #6964 of 16125
Quote:
Originally Posted by eagle_2 View Post

Here's an update to how my service call went with the Samsung tech:
Of course I did not get a call from Samsung today! Last week the automated call I received said a rep would call within 24 hours. So I called the repair facility that sent the tech out to see if I could find out any more info. After 2 calls and over half and hour of discussion with both a tech and a manager, the bottom line is they said based on their report (flashlight effect/backlight bleed) Samsung has decided that these issues are "within specs" and therefore they will not do anything about it. I asked why they didn't even report to Samsung about the black bars in 3D mode, and the manager simply said Samsung has my initial complaint where it was mentioned. Nowhere did the tech mention it on the report he left even though I showed him the issue. The service dept manager said that there is now nothing else they can do - it is up to Samsung to handle. So now I have to call Samsung back and start a whole fresh battle all over again about this and pursue the issue.
I am absolutely furious at this point with Samsung. Sorry to all the Samsung fans out there, but this is totally unacceptable. There are people in this very thread who have gotten their panels replaced, sometimes multiple times, for the same issues (clouding, banding, etc). But because the tech that came out threw on a bright channel and couldn't immediately see any clouding, this is where I am now. By the time I put some darker video on to show the clouding, he seemed totally disinterested and immediately just said it was common.
To anyone who is considering a Samsung tv, consider my experience. Some seem to have had success getting their panel swapped out, but I am getting nowhere, and as far as I am concerned, this is the last Samsung tv I will ever purchase. I hope it's worth it to them to lose a customer just to save a panel replacement under warranty. Ask yourself is it worth it to have to go through this kind of fight with Samsung if you end up with a panel you're not happy with. As far as I'm concerned, Samsung has the absolute worst customer service out there. And I can say that confidently after dealing with them for more than a year - their plasmas had issues also that I had to deal with and their lousy crappy blu-ray player last year was junk. My current Panasonic blu-ray player is fantastic and I haven't had a single issue with it in all the months I've had it. Avoid Samsung if you value your time and money.
At this point if there was a way to sell the panel and get enough money from it to buy a Vizio I would, but the set is brand new practically, and my girlfriend would slaughter me if I even suggested it, so I guess I'll be living with a sub-par panel.

In all seriousness though, this sounds like pretty standard practice on any form of replacement or "insurance" type policy. Is a half dozen phone calls and a couple visits a whole lot of effort to support the claim of faulty merchandise? Not really. Just imagine what these panels would cost if the return policy was "You don't like it, we take it back no questions asked anytime in the first year". Clearly Samsung, or any other reputable firm, would need to assess the claim that the merchandise is faulty. From what you have relayed here it actually seems that the bulk of the problem lies with your inability to influence the tech to view the right content.
post #6965 of 16125
Was tweaking settings on my ES8000, using this link...

http://www.youtube.com/watch?v=SYuTMrXofXw

Really felt and looked great after I watched this.
post #6966 of 16125
Long time Lurker. First time poster.


Reading alot about this HDTV. Thinking about pulling the trigger this weekend on the 60inch model. Roughly going for 2700.00. Was thinking about a soundbar (polk audio 6000). Would rather the 5.1 but dogs play alot in the living room. Main sources for this TV is streaming media (netfilx,hulu) movie backups on my PC. Ps3 for games and movie streaming off PC. I dont have a cable provider, dont watch that much TV to spend $$ on cable at this time. Future plans is a HTPC for games/movies/emulators.

IF i didnt want to go with this TV and spend less but wanted to keep the size or go larger.. What else would you reccomend.

Thank you for your time.
Marty
post #6967 of 16125
Quote:
Originally Posted by gtm73 View Post

In all seriousness though, this sounds like pretty standard practice on any form of replacement or "insurance" type policy. Is a half dozen phone calls and a couple visits a whole lot of effort to support the claim of faulty merchandise? Not really. Just imagine what these panels would cost if the return policy was "You don't like it, we take it back no questions asked anytime in the first year". Clearly Samsung, or any other reputable firm, would need to assess the claim that the merchandise is faulty. From what you have relayed here it actually seems that the bulk of the problem lies with your inability to influence the tech to view the right content.

Honestly the problem is with Samsung. They even tell some of their techs to lie and make BS up and so on. Or give them incentives to come back saying that there was no problem. THey have already been fined millions by a number of states for illegal warranty practices.
post #6968 of 16125
Yeah, I fail to see how I'm doing anything wrong here. I've contacted Samsung several times and now I've spoken several times with the tech, including a manager. I've shown the tech the issues with sample videos and slides. The only thing I've probably done incorrectly is engage Samsung over the phone which is obviously a total and complete waste of time. I should have tried email support but I couldn't imagine that would be any better, and it would seem trying to relay all the details and trying to explain the situation would be easier to do when talking to a live person over the phone. Apparently that's not the case with Samsung. Either way their service is appalling.

But somehow I've failed and it's all my fault because going through all of this is fine and dandy and we should all be happy to have the opportunity to go through this with Samsung if we have a problem.
post #6969 of 16125
eagle_2
try to solve problem with seller, do not contact samsung, it is waste of time. I know it. Samsung technicians, managers, call center persons are not customer service, but Samsung service and first role is to fight AGAINST customers.
I had 40d6530 which is very poor in 3d (well known FullHD 3D issue), spent 3 months against Sammsung. No way. Contacted seller. Without any further question set replaced for ES6710. This was overall step back as 3D is much better, but previous set had no banding, clouding etc. (2 class better PQ in HD, SD ).
Now , as 6710 has so bad black tone uniformity, film mode is not usable for critical night viewing - I'm working on replacing for Panny GT50. Will never buy any Samsung product.
post #6970 of 16125
Quote:
Originally Posted by englechgc View Post

I just got a 65es8000 and noticed it gets really dark when we watch star wars and uts hard to make out any detail. Can anyone tell me how or what setting i can change to correct this. My son notices a auto brightness as he says is making everything look dark and hard to see.1.gif

http://www.avsforum.com/t/1399319/official-samsung-unxxes8000-owners-thread/6240#post_22531426
post #6971 of 16125
Quote:
Originally Posted by Shagz View Post

Long time Lurker. First time poster.
Reading alot about this HDTV. Thinking about pulling the trigger this weekend on the 60inch model. Roughly going for 2700.00. Was thinking about a soundbar (polk audio 6000). Would rather the 5.1 but dogs play alot in the living room. Main sources for this TV is streaming media (netfilx,hulu) movie backups on my PC. Ps3 for games and movie streaming off PC. I dont have a cable provider, dont watch that much TV to spend $$ on cable at this time. Future plans is a HTPC for games/movies/emulators.
IF i didnt want to go with this TV and spend less but wanted to keep the size or go larger.. What else would you reccomend.
Thank you for your time.
Marty

Marty, buy this TV. I shopped and test drove more than anyone ever using my own bluray disks and player, forcing my own viewing in lighting conditions that i needed to see.

Had this tv since early June. Best TV for the money easily, best electronics purchase of my life. Not 1 second of buyer remorse. If you are realistic, there is no tv technology without some type of inherent weakness. This TV is almost equal to the wayyyy overpriced Elite, better than any plasma period. I have the 60.

Even off, its the sexiest piece of gear out there as it floats in the room only surrounded by a thin bezel. I retired my 5.1 to the gameroom and love the clean streamlined insatll of the soundbar with this panel.

IMHO: Buy it, never download firmware upgrades unless you depend on this for smart features (i use my bluray player for all connectivity), I use the panel for pure viewing pleasure of high quality images.

-put in "movie mode" for 2d and then for 3d and mildy tweak from there, as this is as good a 3d image as you can get

I spent the holiday at my brother inlaw watching his vt50 plasma ...I was so happy to be home ...the clarity, clearness window-hd effect of this panel compared to the plasma is rediculous. I dont understand HOW or WHAT a plasma person can see when actually comparing.

This Sammy is so clear and detailed that some source material appears as if you are looking out the window. And I thought i was gonna get a plasma when i started shopping..Ha ha ha ha !!!!

My bro does have a sweet Polk soundbar that has nice full warm sound and backed by a Velodyne sub. I love the soundbar approach.

If you wanna spend about a grand less I'd look at either the Samy 6000 if you dont want or need 3d or....I was about to grab one of the Sharp 240hz 3d sets....alot of really good image for the money in 60 and 70 size.



Enjoy!
post #6972 of 16125
What is the main difference between the 7500 and 8000 series - is the 8000 worth the extra money? And what about the 7100?
Edited by ruffstik - 11/27/12 at 7:53am
post #6973 of 16125
Quote:
Originally Posted by Bladerunner1959 View Post

Marty, buy this TV. I shopped and test drove more than anyone ever using my own bluray disks and player, forcing my own viewing in lighting conditions that i needed to see.
Had this tv since early June. Best TV for the money easily, best electronics purchase of my life. Not 1 second of buyer remorse. If you are realistic, there is no tv technology without some type of inherent weakness. This TV is almost equal to the wayyyy overpriced Elite, better than any plasma period. I have the 60.
Even off, its the sexiest piece of gear out there as it floats in the room only surrounded by a thin bezel. I retired my 5.1 to the gameroom and love the clean streamlined insatll of the soundbar with this panel.
IMHO: Buy it, never download firmware upgrades unless you depend on this for smart features (i use my bluray player for all connectivity), I use the panel for pure viewing pleasure of high quality images.
-put in "movie mode" for 2d and then for 3d and mildy tweak from there, as this is as good a 3d image as you can get
I spent the holiday at my brother inlaw watching his vt50 plasma ...I was so happy to be home ...the clarity, clearness window-hd effect of this panel compared to the plasma is rediculous. I dont understand HOW or WHAT a plasma person can see when actually comparing.
This Sammy is so clear and detailed that some source material appears as if you are looking out the window. And I thought i was gonna get a plasma when i started shopping..Ha ha ha ha !!!!
My bro does have a sweet Polk soundbar that has nice full warm sound and backed by a Velodyne sub. I love the soundbar approach.
If you wanna spend about a grand less I'd look at either the Samy 6000 if you dont want or need 3d or....I was about to grab one of the Sharp 240hz 3d sets....alot of really good image for the money in 60 and 70 size.
Enjoy!
Quote:
Originally Posted by Shagz View Post

Long time Lurker. First time poster.
Reading alot about this HDTV. Thinking about pulling the trigger this weekend on the 60inch model. Roughly going for 2700.00. Was thinking about a soundbar (polk audio 6000). Would rather the 5.1 but dogs play alot in the living room. Main sources for this TV is streaming media (netfilx,hulu) movie backups on my PC. Ps3 for games and movie streaming off PC. I dont have a cable provider, dont watch that much TV to spend $$ on cable at this time. Future plans is a HTPC for games/movies/emulators.
IF i didnt want to go with this TV and spend less but wanted to keep the size or go larger.. What else would you reccomend.
Thank you for your time.
Marty

Never trust biased owners. This is really not a good place to get honest feedback. My suggestion is read the reviews and compare sets for yourself. There seems to be a lot of hyperbole in this thread from a select few individuals. It's funny what Blade runner said, the reviewers (professionals) seem to think the exact opposite of what he said about the other sets. IF you want to talk about overpriced, this set is overpriced by a long shot! Your paying for gimmicky motion and voice controls that do not work worth a damn.

Just my 2 cents.
Hope this helps!

Billy
post #6974 of 16125
Quote:
Originally Posted by Bolt989 View Post

Never trust biased owners. This is really not a good place to get honest feedback. My suggestion is read the reviews and compare sets for yourself. There seems to be a lot of hyperbole in this thread from a select few individuals. It's funny what Blade runner said, the reviewers (professionals) seem to think the exact opposite of what he said about the other sets. IF you want to talk about overpriced, this set is overpriced by a long shot! Your paying for gimmicky motion and voice controls that do not work worth a damn.
Just my 2 cents.
Hope this helps!
Billy

I disagree, most of us have done extensive research and comparisons before laying down $$$$ for these sets. Its not like ES owners blindly purchased a TV or were forced to purchase these sets, then all of a suddenly become biased owners. There is plenty of positive and negative feedback within all Owners Threads.

We obviously like these sets or they never would have been purchased or would have been exchanged for another brand.

My suggestion to anyone looking to purchase a set is to do an extensive demo before purchasing.
post #6975 of 16125
Quote:
Originally Posted by EAnglum View Post

I disagree, most of us have done extensive research and comparisons before laying down $$$$ for these sets. Its not like ES owners blindly purchased a TV or were forced to purchase these sets, then all of a suddenly become biased owners. There is plenty of positive and negative feedback within all Owners Threads.
We obviously like these sets or they never would have been purchased or would have been exchanged for another brand.
My suggestion to anyone looking to purchase a set is to do an extensive demo before purchasing.

And the reviewers like CNET, HDGuru, home-theater magazine and tweaktv to name a few didnt do extensive research and comparisons with other sets? My whole argument was mainly against a a person who I quoted who seems way over the top with lots of hyperbole. I agree with you that there is a lot of good info on these forums, both negative and positive, although asking questions about if a set is good or not in a owners thread, you may get a lot of biased feedback. Therefore why I said read reviews and do your own research.


Billy
post #6976 of 16125
Quote:
Originally Posted by skibum5000 View Post

Honestly the problem is with Samsung. They even tell some of their techs to lie and make BS up and so on. Or give them incentives to come back saying that there was no problem. THey have already been fined millions by a number of states for illegal warranty practices.

How about the chopped up babies that Samsung is using to produce components for their products? Or maybe the slave labour they use to assemble their products? Or how about the abuse they dole out to the elderly and veterans?

Let's not go there again, it was bad enough last time.

I don't know why it comes as a surprise to anyone that having a TV replaced isn't just automatic. Anyone ever made an insurance claim? Their very JOB is to question the veracity of your claim and if that doesn't work there is certainly an aspect of "adminstrative deterance", if they can make it hard and you will just fold like a cheap tent, well then their bottom line has been fed. It isn't THEIR job to feed YOUR bottom line, it is yours to represent yourself.

That said, the best piece of advice I have seen so far is to start with the place you purchased your set. I tend to comparison shop, figure out the price and then pay ABOUT that price from the best, long standing high end A/V store in town here and although I have paid $20 to $100 more for units in the past that "price" for the "insurance" of being able to call John and have my problems fixed without hassle is well worth it. When buying from chop shops, big box stores and ensuring that you get the "lowest price" well often you get what you have paid for...
post #6977 of 16125
Quote:
Originally Posted by Bolt989 View Post

Never trust biased owners. This is really not a good place to get honest feedback. My suggestion is read the reviews and compare sets for yourself. There seems to be a lot of hyperbole in this thread from a select few individuals. It's funny what Blade runner said, the reviewers (professionals) seem to think the exact opposite of what he said about the other sets. IF you want to talk about overpriced, this set is overpriced by a long shot! Your paying for gimmicky motion and voice controls that do not work worth a damn.
Just my 2 cents.
Hope this helps!
Billy

Couldn't disagree more with this assessment. But my opinion doesn't matter - look at the sets side by side and you won't match the clarity of this set with a Plasma. Also, try to adjust a plasma for better clarity or pop, or whatever look you want - good luck!

The ES8000 is an incredible set. You pay for gimmicky smart hub stuff on this set - i use some of it, but not most of the features. At the end of the day, the picture quality is what sold me - you might find comparable, but i doubt you'll see a better picture quality on any set for less than $5k.

Whatever the criteria for your purchase, get what looks best to YOUR eye, based on YOUR viewing environment. Buy a warranty, and enjoy your purchase.

EDIT - don't expect the set to be perfect out of the box. you are going to adjust or tweak more on this set to get the picture looking the way you want it. That is a benefit that you can do this, not a negative. Most of the reviews I have read, are "out of the box" reviews and not calibrated/tweaked for user environments.
post #6978 of 16125
Quote:
Originally Posted by 7011jrs View Post

Couldn't disagree more with this assessment. But my opinion doesn't matter - look at the sets side by side and you won't match the clarity of this set with a Plasma. Also, try to adjust a plasma for better clarity or pop, or whatever look you want - good luck!
The ES8000 is an incredible set. You pay for gimmicky smart hub stuff on this set - i use some of it, but not most of the features. At the end of the day, the picture quality is what sold me - you might find comparable, but i doubt you'll see a better picture quality on any set for less than $5k.
Whatever the criteria for your purchase, get what looks best to YOUR eye, based on YOUR viewing environment. Buy a warranty, and enjoy your purchase.
EDIT - don't expect the set to be perfect out of the box. you are going to adjust or tweak more on this set to get the picture looking the way you want it. That is a benefit that you can do this, not a negative. Most of the reviews I have read, are "out of the box" reviews and not calibrated/tweaked for user environments.

Not sure what reviews you are reading, but the ones I listed above Calibrate their review sets to ISF standards. They go through a full ISF calibration and test's using expensive calibration equipment and software and get compared with other models side by side. They also measure contrast, black level and run the sets through very complex test's to see the performance of the set. I would trust a professional's point of view on a set way over a owners thread on a public enthusiast forum. Most people come here when they have issues, not really so much to get feedback on making a buying decision, thats what reviews are for. But like you said, do your own research as well.
Edited by Bolt989 - 11/27/12 at 7:30am
post #6979 of 16125
Quote:
Originally Posted by Bolt989 View Post

Never trust biased owners. This is really not a good place to get honest feedback. My suggestion is read the reviews and compare sets for yourself. There seems to be a lot of hyperbole in this thread from a select few individuals. It's funny what Blade runner said, the reviewers (professionals) seem to think the exact opposite of what he said about the other sets. IF you want to talk about overpriced, this set is overpriced by a long shot! Your paying for gimmicky motion and voice controls that do not work worth a damn.
Just my 2 cents.
Hope this helps!
Billy

Great point, it is best not to trust anyone biased regardless of whether or not they are an owner. Even NON-owners have their own personal biases.

One of the great things about AVS is that, if you are willing to spend the time, you can see a person's posts over time and come to a conclusion about their biases. Of course, one of the things to watch for is folks who pop up out of no where and slam a long term contributor, often as not they just have an axe to grind and their commentary is questionable.

Bladerunner has made no bones for the past MONTHS about just how happy he is with his set. Nothing surprising there, it works for him and he would like to see it work for others too.

To the OP of "should I buy this set" it pretty simply comes down to personal preference and the compromises anyone is willing to make. For me the 46" ES8000 hit all my requirements. It maximized the screen area in the cabinet into which it had to fit. It has the ability, with Eco Sensor, to automatically adjust to the lighting conditions in my family room which has many windows that dont have blackout shades so it performs well during the day and then adjusts itself nicely without any fiddling to night time viewing. From most accounts and my personal viewing I found that the bright BRIGHT LED picture really performs well in a bright room and although the screen is glossy because the picture is so bright I don't find reflections distracting. I did find that to be an issue with the plasma's I have (in the basement now with a nice dark room). The drawbacks of slight off axis viewing issues and some work to update settings after firmware updates weren't deal killers to me. Some have claimed that CE or autodimming is very noticable and ruins their experience. That PREVIOUSLY was noticable to me although I could get past it it did bug me. Fortunately a recent firmware update either sped up the dimming or smoothed it out and now it is not noticable and does the job it supposed to do.

Someone else mentioned the 7500 vs 8000 question. While I haven't seen it with my own eyes I believe from reports here that CE dimming performs differently on the 8000 vs the 7500. Since a recent firmware update most 8000 users report that the harshness of CE dimming is gone/greatly reduced. One of the 7500 users reports it is still just as bad, others may agree or have commented but I don't recall.. The jury is out if this is because the 8000 does a better job or if the 7500 user is just more perceptive than everyone else.

Good Luck!
post #6980 of 16125
Quote:
Originally Posted by Bolt989 View Post

Not sure what reviews you are reading, but the ones I listed above Calibrate their review sets to ISF standards. They go through a full ISF calibration and test's using expensive calibration equipment and software and get compared with other models side by side. They also measure contrast, black level and run the sets through very complex test's to see the performance of the set. I would trust a professional's point of view on a set way over a owners thread on a public enthusiast forum. Most people come here when they have issues, not really so much to get feedback on making a buying decision, thats what reviews are for. But like you said, do your own research as well.

You would trust an ISF calibration "stat" vs. your own eyes?

I wouldn't, but that's just me. Obviously, you want your settings to accurately represent the images as they are intended, but personal preference is HUGE factor, not simply a contrast or black level measurement.

My point is that my opinion, or your opinion, or an expert's opinion is a place to start, but ultimately, the purchaser needs to decide based on their own eyes.
post #6981 of 16125
Quote:
Originally Posted by gtm73 View Post

Great point, it is best not to trust anyone biased regardless of whether or not they are an owner. Even NON-owners have their own personal biases.
One of the great things about AVS is that, if you are willing to spend the time, you can see a person's posts over time and come to a conclusion about their biases. Of course, one of the things to watch for is folks who pop up out of no where and slam a long term contributor, often as not they just have an axe to grind and their commentary is questionable.
Bladerunner has made no bones for the past MONTHS about just how happy he is with his set. Nothing surprising there, it works for him and he would like to see it work for others too.
To the OP of "should I buy this set" it pretty simply comes down to personal preference and the compromises anyone is willing to make. For me the 46" ES8000 hit all my requirements. It maximized the screen area in the cabinet into which it had to fit. It has the ability, with Eco Sensor, to automatically adjust to the lighting conditions in my family room which has many windows that dont have blackout shades so it performs well during the day and then adjusts itself nicely without any fiddling to night time viewing. From most accounts and my personal viewing I found that the bright BRIGHT LED picture really performs well in a bright room and although the screen is glossy because the picture is so bright I don't find reflections distracting. I did find that to be an issue with the plasma's I have (in the basement now with a nice dark room). The drawbacks of slight off axis viewing issues and some work to update settings after firmware updates weren't deal killers to me. Some have claimed that CE or autodimming is very noticeable and ruins their experience. That PREVIOUSLY was noticable to me although I could get past it it did bug me. Fortunately a recent firmware update either sped up the dimming or smoothed it out and now it is not noticable and does the job it supposed to do.
Someone else mentioned the 7500 vs 8000 question. While I haven't seen it with my own eyes I believe from reports here that CE dimming performs differently on the 8000 vs the 7500. Since a recent firmware update most 8000 users report that the harshness of CE dimming is gone/greatly reduced. One of the 7500 users reports it is still just as bad, others may agree or have commented but I don't recall.. The jury is out if this is because the 8000 does a better job or if the 7500 user is just more perceptive than everyone else.
Good Luck!

I agree with you here. I wasn't trying to slam anyone for saying this set is good. Although I do have a problem when someone slams other set's (very very high end sets at that). Maybe the ES8000 is a better choice for some but realistically saying a edge lit led is better than a high end plasma or full array local dimming led such as the elite is kind of ridiculous. This is common sense. Now if your happy with the product, fine, you do not need to slam other products (especially when every single review, data measurements, tests's say that they are far superior) That says Biased all over it if you ask me.

my point is its just plain out silly saying a edge lit led is superior to a full array or high end plasma. That;s like telling all reviewers who are professionals in the industry have no clue what they are talking about. CNET has a bunch of articles about edge lit vs full array vs plasma. So they do not know what they are talking about? Lets get some common sense here. If you like the ES800 great I would like to hear about it, but to come out and slam other sets that are superior is just silly. I'm currently in the market for a set myself and been reading a few owners threads. But I am probably going with a high end plasma or a full array set such as the Sony hx950. Still up in the air yet. I looked at this set as well. BTW, I am done here, I no longer need to post to this thread or read it. I think I have made my point clear enough. I have narrowed my buying decision as stated above. Have fun folks!

Billy
Edited by Bolt989 - 11/27/12 at 8:05am
post #6982 of 16125
Quote:
Originally Posted by englechgc View Post

I just got a 65es8000 and noticed it gets really dark when we watch star wars and uts hard to make out any detail. Can anyone tell me how or what setting i can change to correct this. My son notices a auto brightness as he says is making everything look dark and hard to see.1.gif

See the link below your post. Also search here for CE Dimming, which is what is causing what you see. Movie mode does not have CE Dimming. Feel free to look at my settings on page 117 or by the direct link you see after you click on my name. My third set of settings is for counteracting this effect in Standard. I'll be back in the States later tonight and will be updating my settings based on the latest firmware though.

All, I'm at an airport typing on a phone again so excuse it please. I've been trying to read when I can find time when not sitting under a palm tree wink.gif

As for biased people, it may be true to not ask for advice on another TV in a specific thread like this, but I feel there are very few fanboys in this thread and Blade isn't one of them. Like me, he is simply happy with the TV he bought after reading multiple threads and reviews on many TVs, then comparing them himself, then weighing price vs features vs picture quality. I can easily and have told others that aren't happy to look at the Sony or Vizio or even plasma depending on their viewing habits. The OP asked for advice from Samsung owners, Blade gave his opinion.
post #6983 of 16125
Quote:
Originally Posted by Garnoch View Post

See the link below your post. Also search here for CE Dimming, which is what is causing what you see. Movie mode does not have CE Dimming. Feel free to look at my settings on page 117 or by the direct link you see after you click on my name. My third set of settings is for counteracting this effect in Standard. I'll be back in the States later tonight and will be updating my settings based on the latest firmware though.
All, I'm at an airport typing on a phone again so excuse it please. I've been trying to read when I can find time when not sitting under a palm tree wink.gif
As for biased people, it may be true to not ask for advice on another TV in a specific thread like this, but I feel there are very few fanboys in this thread and Blade isn't one of them. Like me, he is simply happy with the TV he bought after reading multiple threads and reviews on many TVs, then comparing them himself, then weighing price vs features vs picture quality. I can easily and have told others that aren't happy to look at the Sony or Vizio or even plasma depending on their viewing habits. The OP asked for advice from Samsung owners, Blade gave his opinion.

I agree 100%. No TV is perfect. However, I am more than happy with my purchase of the 55" unit. I made a quick look at the review and cost of the Sony referenced above and decided no. As for plasma, I had one in the past. I don't need another furnace. LOL..
post #6984 of 16125
Quote:
Originally Posted by Bolt989 View Post

Not sure what reviews you are reading, but the ones I listed above Calibrate their review sets to ISF standards. They go through a full ISF calibration and test's using expensive calibration equipment and software and get compared with other models side by side. They also measure contrast, black level and run the sets through very complex test's to see the performance of the set. I would trust a professional's point of view on a set way over a owners thread on a public enthusiast forum. Most people come here when they have issues, not really so much to get feedback on making a buying decision, thats what reviews are for. But like you said, do your own research as well.

Best recommendations for buying any set, not just the Sammy's discussed in this thread:

1. Do you homework. Look at reviews but most important - - go see the sets for yourself, in person, at a retail location. I prefer Paul's TV (if you have one in your area) or some other retailer besides Best Buy. Costco is also very good - - especially with their return policy and extended warranty.

My advice to to find a reputable retailer that will match prices with online distributors - primarily due to experience and making sure you are covered if there is anything wrong with your set - - which is a distinct possibility when you're looking at new technology or the "panel lotto" as it is referred to on this thread and many others.

Online preferences are Amazon - - again, personal experience, but I've never, ever had a problem in returning a product to Amazon and getting a full refund, pronto. But these sets are large and cumbersome - - if you can get it delivered to your residence, that's that way to go - - convenience wise.

2, ISF calibrations and technical reviews like CNET. If you really want an ISF calibration, then fine - - get one. Personally, I do not think it's necessary. The settings recommended on this forum have worked great for me but with my own tweaks. My setup is also a little different in that everything is upscaled through my Yamaha AVR - RX-A2000 to 1080P.

And we've been over this and there are many opinions but I could give a "rat's ass" about color uniformity or calibration to "expert" settings. The recommendation by CNET (Katzmier) for the Sammy was pure, unadulterated horseshit. I've never seen such a bad picture from their "recommended" settings. If you want your Sammy to look like a dull Plasma, then by all means, take their advice. I also find CNET to be quite biased towards Panasonic and especially the VT50.

Again, personal preference, but use your own eyes. I personally viewed all the sets except for the Sony HX950 which wasn't available when I bought and probably wouldn't be a consideration due to the extra $1,500 price tag.

Use your own eyes! Repeat, use your own eyes! Play around with the settings at the store. If you can, have them hook up a Bluray player. Make your own judgment.

3. Extended Warranty - an absolute must!!! Costco is the best in this area - - SquareTrade Warranty - four years for $99.00 total. And, you do not have to buy the TV from Costco! If you do, an extra year - - five years. There are also other warranty companies out there that are much cheaper than going through your retail site - - even Paul's TV was way overpriced on the warranty. You usually have 60 to 90 days to be eligible for the warranty for your set from date of purchase.

GET THE WARRANTY !!!! For piece of mind!

4. Problems you may incur with your set include flashlighting, clouding, bleeding, vertical banding and dead pixels (see the Sony HX950 AVS thread!). If you incur anything else, chances are it's a real lemon. (Hissing, buzzing, major functionality problems.)

Can this be mitigated? Yes - to some degree. The larger panel like my 65" 8000 is more susceptible to vertical banding - - which can be a real problem with these sets. It took my two tries to get it right - - and this will be discussed in the next topic.

5. If problems arise - how to resolve: many experiences here on this thread as well as my own. My recommendation - find out and quick if you have problems. First recourse is where you bought your TV from. If you have to go to Samsung, forget calling in - - always, always document in writing. Unfortunately - - you need a paper trail to build your case. And it's not just Samsung - - take a look at the Sony HX950 thread and the issues with vertical banding and especially dead pixels - - what Sony views as acceptable as compared to an owner who is pissed off (and rightly so) about a $5K TV that has dead pixels with it. (As opposed to "stuck" pixels that can be fixed or flipped back.)

Net net - - don't accept no for an answer. You're entitled to be happy with your purchase. If it is a reputable retailer/online distributor - - they want you happy. It's just a sound business practice.

Lastly - - this should be a fun experience! Once you get the right TV, it's heaven. I'm extremely happy with my set and the 3D movie experience. It is like looking through a glass window - - CNN is fabulous - - down to Wolf Blitzer's teeny hairs on his beard and Candy Crowley's craters (sorry Candy!) Older movies look like new on my Sammy 65". Football is a gas - - NFL Ticket in full HD. Bluray movies in all their glory with full soundtrack!

Hope this helps.

Enjoy!!!
Edited by Ricoflashback - 11/27/12 at 8:44am
post #6985 of 16125
Great post, RicoFB. Someone sticky that.
post #6986 of 16125
Quote:
Originally Posted by skibum5000 View Post

I could swear the 60" panel looked like Sharp almost. It seemed to have a bit better viewing angles but has that sort of dotted grid look that most Sharps have.

You would be correct. I have the service manual for the ES8000 line of TVs and it clearly states that the 60" panel is made by Sharp. I was very surprised to see that, but apparently those are Sharp panels being used in the 60" model.
post #6987 of 16125
Quote:
Originally Posted by 7011jrs View Post

Couldn't disagree more with this assessment. But my opinion doesn't matter - look at the sets side by side and you won't match the clarity of this set with a Plasma. Also, try to adjust a plasma for better clarity or pop, or whatever look you want - good luck!
The ES8000 is an incredible set. You pay for gimmicky smart hub stuff on this set - i use some of it, but not most of the features. At the end of the day, the picture quality is what sold me - you might find comparable, but i doubt you'll see a better picture quality on any set for less than $5k.
Whatever the criteria for your purchase, get what looks best to YOUR eye, based on YOUR viewing environment. Buy a warranty, and enjoy your purchase.
EDIT - don't expect the set to be perfect out of the box. you are going to adjust or tweak more on this set to get the picture looking the way you want it. That is a benefit that you can do this, not a negative. Most of the reviews I have read, are "out of the box" reviews and not calibrated/tweaked for user environments.

I totally agree, even with the minor firmware issues (which they get resolve fairly quickly) and having to tweak the picture settings out of the box (which you have to do with any TV set), there is no doubt that this is the best LED TV picture out there.

Motion and voice are a gimmick but some time they are useful and Samsung have the best Smart Hub and network integration of the market.
post #6988 of 16125
Quote:
Originally Posted by Bolt989 View Post

Maybe the ES8000 is a better choice for some but realistically saying a edge lit led is better than a high end plasma or full array local dimming led such as the elite is kind of ridiculous. This is common sense.Billy

I've tried Samsung's high-end plasmas, and also a Panasonic ST50 this year, and I hated them. As much as I dislike the screen uniformity issues and other bizarre quirks like CE-Dimming with this set, I would never go back to plasma. The plasmas also have auto-dim issues (ABL) and the Samsung especially suffered from this, which prevents the screen from getting too bright. The brighter the screen gets the dimmer the screen becomes as the ABL kicks in. It's dreadful. Also fluctuations and weird black flashes during hockey that is completely absent with these LED sets (I believe the black flashes were a by-product of the ABL processing that kicks in during the strobe lighting in stadiums - there was a lot of discussion about that over on the plasmas threads). So I think it is perfectly reasonable to compare a higher-tier set like this to a high-end plasma. I know the review sites like CNET etc. just love plasmas to death but in reality they have their own pretty serious issues. For anybody who thinks image retention isn't an issue, I had 2 plasmas that said differently.
post #6989 of 16125
I really apperciate all of your info given out, i do alot of research before buying anything. Also take back alot of stuff after i get my hands on it putting it threw my tests. THE WIFE HATES THAT I DO THIS, LOL but she is fully supportive smile.gif

I did view this set in 55in at Best Buy on 11/24. In my opinion it was the best set there. Now they were showing "Cloudy with a Chance of Meatballs" the rest of the store was showing all the same tv loops. I was offered to see something else on theTV from the sales person, but there was alot of kids there watching the movie (bleeding heart here). I was not ready to buy a tv at this time, was hoping a cyber monday deal popped up. Today i check the prices. TV jumped up to 2999.99 same for H.H. Gregg. A local TV dealer has for 2799.00 not in store, they have the 55in(at least with them i can wheel and deal for cables and stuff) not sure Big Box stores do that.

I want to get a home theater setup within the next 2 weeks. Pressure is on kinda on.

Thank you ALL for your thoughts on this TV. Every post helps in every way.

Marty
post #6990 of 16125
Quote:
Originally Posted by Ricoflashback View Post

Best recommendations for buying any set, not just the Sammy's discussed in this thread:
1. Do you homework. Look at reviews but most important - - go see the sets for yourself, in person, at a retail location. I prefer Paul's TV (if you have one in your area) or some other retailer besides Best Buy. Costco is also very good - - especially with their return policy and extended warranty.
My advice to to find a reputable retailer that will match prices with online distributors - primarily due to experience and making sure you are covered if there is anything wrong with your set - - which is a distinct possibility when you're looking at new technology or the "panel lotto" as it is referred to on this thread and many others.
Online preferences are Amazon - - again, personal experience, but I've never, ever had a problem in returning a product to Amazon and getting a full refund, pronto. But these sets are large and cumbersome - - if you can get it delivered to your residence, that's that way to go - - convenience wise.
2, ISF calibrations and technical reviews like CNET. If you really want an ISF calibration, then fine - - get one. Personally, I do not think it's necessary. The settings recommended on this forum have worked great for me but with my own tweaks. My setup is also a little different in that everything is upscaled through my Yamaha AVR - RX-A2000 to 1080P.
And we've been over this and there are many opinions but I could give a "rat's ass" about color uniformity or calibration to "expert" settings. The recommendation by CNET (Katzmier) for the Sammy was pure, unadulterated horseshit. I've never seen such a bad picture from their "recommended" settings. If you want your Sammy to look like a dull Plasma, then by all means, take their advice. I also find CNET to be quite biased towards Panasonic and especially the VT50.
Again, personal preference, but use your own eyes. I personally viewed all the sets except for the Sony HX950 which wasn't available when I bought and probably wouldn't be a consideration due to the extra $1,500 price tag.
Use your own eyes! Repeat, use your own eyes! Play around with the settings at the store. If you can, have them hook up a Bluray player. Make your own judgment.
3. Extended Warranty - an absolute must!!! Costco is the best in this area - - SquareTrade Warranty - four years for $99.00 total. And, you do not have to buy the TV from Costco! If you do, an extra year - - five years. There are also other warranty companies out there that are much cheaper than going through your retail site - - even Paul's TV was way overpriced on the warranty. You usually have 60 to 90 days to be eligible for the warranty for your set from date of purchase.
GET THE WARRANTY !!!! For piece of mind!
4. Problems you may incur with your set include flashlighting, clouding, bleeding, vertical banding and dead pixels (see the Sony HX950 AVS thread!). If you incur anything else, chances are it's a real lemon. (Hissing, buzzing, major functionality problems.)
Can this be mitigated? Yes - to some degree. The larger panel like my 65" 8000 is more susceptible to vertical banding - - which can be a real problem with these sets. It took my two tries to get it right - - and this will be discussed in the next topic.
5. If problems arise - how to resolve: many experiences here on this thread as well as my own. My recommendation - find out and quick if you have problems. First recourse is where you bought your TV from. If you have to go to Samsung, forget calling in - - always, always document in writing. Unfortunately - - you need a paper trail to build your case. And it's not just Samsung - - take a look at the Sony HX950 thread and the issues with vertical banding and especially dead pixels - - what Sony views as acceptable as compared to an owner who is pissed off (and rightly so) about a $5K TV that has dead pixels with it. (As opposed to "stuck" pixels that can be fixed or flipped back.)
Net net - - don't accept no for an answer. You're entitled to be happy with your purchase. If it is a reputable retailer/online distributor - - they want you happy. It's just a sound business practice.
Lastly - - this should be a fun experience! Once you get the right TV, it's heaven. I'm extremely happy with my set and the 3D movie experience. It is like looking through a glass window - - CNN is fabulous - - down to Wolf Blitzer's teeny hairs on his beard and Candy Crowley's craters (sorry Candy!) Older movies look like new on my Sammy 65". Football is a gas - - NFL Ticket in full HD. Bluray movies in all their glory with full soundtrack!
Hope this helps.
Enjoy!!!

Very well said. Great advice throughout.
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