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Official Samsung UNxxES8000 Owner's Thread - Page 318

post #9511 of 16126
Quote:
Originally Posted by Flaminghomer View Post

I had the same thought but in 3D mode the picture size option is greyed out. The one thing that gets rid of it is using a negative 3D perspective but that's only because it shrinks the picture a bit and hides the bar ect.

Does the rest of the picture look ok in 3D? I don't remember which movie it was, but it just looked odd and something seemed "off" slightly. I reversed the 3D left/right. And it fixed it. Apparently not every movie maker uses the standard L/R and the images are reversed, which throws things off a little bit. . Just curious if that's what may be causing it.
post #9512 of 16126
Quote:
Originally Posted by Jestered View Post

Does the rest of the picture look ok in 3D? I don't remember which movie it was, but it just looked odd and something seemed "off" slightly. I reversed the 3D left/right. And it fixed it. Apparently not every movie maker uses the standard L/R and the images are reversed, which throws things off a little bit. . Just curious if that's what may be causing it.

Yeah everything else looks great. I did try swapping to R/L and it didn't seem to help. Its just weird, Avatar 3D has a perfect picture and no purple bars or anything but Avengers...not so much.
post #9513 of 16126
Quote:
Originally Posted by Jestered View Post

We don't know yet exactly what the evo kit will do, but should find out next week. Supposedly it will upgrade the CPU, GPU and memory so it matches the exact specs of the new TVs that will be announced next week as well. Also the UI will be updated through the kit to also match the new TVs. Other than that, we don't know.

Or maybe the evo kit will turn the Samsung into a VT50 which has far superior picture quality. Wishful thinking (for some).
post #9514 of 16126
Quote:
Originally Posted by mo949 View Post

that would be extremely distracting to me during normal viewing - especially movies like red october, nature channel content, etc.! its even worse than ir on a plasma with the amount you show. Look at Jestered's photos. Those represent what you should get for 3.5K imo. Very sorry you are going through the same experience as a lot of us other 65ers have gone through. I would recommend my new tv, but tbh I haven't had it long enough to really do that with conviction, all I know at the moment is that its PQ is certainly better - but there could be some other cons Im not aware of.

What new tv are you referring to that you would recommend?

I also agree that jestered blue slide photo looks uniform, he got a good panel.
Edited by Bolt989 - 1/5/13 at 6:29pm
post #9515 of 16126
Quote:
Originally Posted by ruegway View Post

Falconfalcon
I wish to apologize for my previous post. I am under a great deal for stress, with me the main cause, because this is the first time ever for me complaining about a product to a manufacturer. AVS has become sort of my support group, and I really appreciate the positive comments from so many on this forum.
I am very sensitive right now to negative comments from anywhere, mainly because I have had to deal with Samsung support, and their do everything but help ways of operation.
Posting on a Samsung FB site is like chatting with a Samsung phone rep. They give you the exact same information the phone techs do, only with the written word. I assume they are in the same call center in South Carolina as the phone techs.
What has caused my issue---Failure to communicate from Samsung to me. This is a major flaw in their system if you are not satisfied. I truly believe that they hope you will just go away, continuing to heap frustration after frustration on you, their customer, and eventually you will give up. You can tell they have all been trained to follow the script, not letting any information out that could be used against Samsung.
Again, falcon falcon, I apologize for my previous post.
This is not the way I operate, and I am truly sorry.
Wayne
You, Wayne, are fantastic.
It is a rare breed of people who can defuse an argument and apologize.
This helps to keep this thread on track.
And I understand about being sensitive when things go wrong. Right now, I feel the same about my PC (non-Samsung) crashing and I feel like hitting some big name manufacturers.
post #9516 of 16126
Quote:
Originally Posted by Jestered View Post

Quote:
Originally Posted by sabesh View Post

If you want to show off 3D, these 2 are the best, IMHO:
IMAX: Under the sea.
A turtle's tale: Sammy's adventures.

I have Under the Sea and it is pretty amazing. I've heard Sammy's Adventure is probably the best 3D there is so far, but cannot find any way to get it here. How did you get it?
I was gifted it by a colleague. So, not sure where she got it from. I can ask.
post #9517 of 16126
Quote:
Originally Posted by Flaminghomer View Post

I just uploaded this video (again sorry for the less than stellar quality) of a few scenes from the avengers in 3d(placed 3d glasses in front of lens). You can see the right side of the screen seems to have some weird light issues.
Any thoughts?
Is that a clip of the 3d version? If so, then i believe that line on the right side is normal. Once you put your 3d glasses on, that line should not be there anymore.
post #9518 of 16126
Quote:
Originally Posted by sabesh View Post

I was gifted it by a colleague. So, not sure where she got it from. I can ask.

No need to go out of your way or anything. It's been a few weeks since I looked for it and at that time it seemed like you could only get the 3D version overseas. Let me know if you do find out though.
post #9519 of 16126
Just picked up a Logitech Harmony Touch for this TV (and Bluray player + DSTB). Works like a charm. Love it.
post #9520 of 16126
Thanks Turboman123 for the kind words. This whole episode with Samsung has really bothered me, and talking about it on this forum has kept me sane. I am not going to give up against Samsung, and I hope they will soon realize that I am serious.
I have posted multiple times on the Samsung TV USA FB site the past two days, and have they some unhappy people over there that have TV related issues that Samsung won't fix.
It's people like you and Garnosh that keep this thread moving in the right direction, not me. I just happen to have some old fashioned values, and taking potshots at someone on a forum is something I know I should not engage in, and I was weak to engage in that type of behavior in my one post where I got a little out of control.
It will not happen again.
My complaint resides completely directed at Samsung, and their poor customer service, and their complete lack of communication with me, as if I wasn't involved in anything about the TV. All I asked for was an answer to my question about whether or not Samsung had reached a decision on my banding being in spec or out of spec. Apparently, I'm not worth their time to give an answer to, and it's my TV, lol.
This will definitely continue on Monday.......
post #9521 of 16126
Quote:
Originally Posted by sabesh View Post

Just picked up a Logitech Harmony Touch for this TV (and Bluray player + DSTB). Works like a charm. Love it.

Congrats! I'm not a Logitech remote fan (URC for me) but people like them. What Bluray player did you get? DSTB?
post #9522 of 16126
Quote:
Originally Posted by sabesh View Post

Just picked up a Logitech Harmony Touch for this TV (and Bluray player + DSTB). Works like a charm. Love it.
Nice! Love Harnony hardware. Software not so much but I've learned to deal. I've been very curious about the touch and have followed the thread but not sure it's for me so I'd be very interested on your thoughts after a couple days with it. Congrats!
Jestered, I meant to tell you that I had a URC before my first Harmony. It felt great and built really well. I liked it quite a bit.
post #9523 of 16126
So I stopped by BB to pick up a pansonic 3d glasses and I thought I'd check out the TVs again. I actually got a staff member that was extremely helpful. Explained my banding issues and we play around with the floor model and I could only see slight banding. I asked if I can do the exchange and he did all the paper work and 1-12-13 they're going to exchange for another 65". I'm crossing my fingers. On a side note, when I was waiting for the paper work I noticed a pair of Definitive mythos one speaker on clearance which lead to martin logan, and than to Denon receivers...man that guy was a good rep.
post #9524 of 16126
Quote:
Originally Posted by Jestered View Post

Congrats! I'm not a Logitech remote fan (URC for me) but people like them. What Bluray player did you get? DSTB?
Hey, I got the Samsung BD-E6500 Bluray player (Samsung rep @ Best Buy threw it in for free when I bought my TV). DSTB = Digital Set Top Box. In my case, a Cisco Explorer 8642HD. I've heard good things about URC as well. I just wanted something with channel icons, making it easy to select.


Quote:
Originally Posted by Garnoch View Post

Nice! Love Harnony hardware. Software not so much but I've learned to deal. I've been very curious about the touch and have followed the thread but not sure it's for me so I'd be very interested on your thoughts after a couple days with it. Congrats!
Jestered, I meant to tell you that I had a URC before my first Harmony. It felt great and built really well. I liked it quite a bit.
I have 30 days to try it out, before deciding to keep it. After just a few hours, I'm leaning towards keeping it, lol. The remote was easy to setup via the software. I do have to customize it a bit to get it just right. For example, "page up" & "page down" in the DSTB (DVR) menu is buried in the remote's Settings section. I want to figure out a way to access them easily (perhaps use 2 of the colour buttons to achieve the functions). It feels quite nice in my palm / hand and has a good balance to it. It's light and noticeably smaller than the Harmony 900 / One. Cheers.
post #9525 of 16126
Quote:
Originally Posted by Garnoch View Post

Jestered, I meant to tell you that I had a URC before my first Harmony. It felt great and built really well. I liked it quite a bit.

I'm a huge URC supporter. My last 5 remotes have been URC and I think they're great. They have some weight to them and solidly made. I'll admit their customer support could use an overhaul.

Quote:
Originally Posted by sabesh View Post

I've heard good things about URC as well. I just wanted something with channel icons, making it easy to select.

You can do that with the URC I have. Its a couple years old too. It sounds like you're happy with what you got though and that's all that matters.

post #9526 of 16126
Quote:
Originally Posted by Jestered View Post

Quote:
Originally Posted by Garnoch View Post

Jestered, I meant to tell you that I had a URC before my first Harmony. It felt great and built really well. I liked it quite a bit.

I'm a huge URC supporter. My last 5 remotes have been URC and I think they're great. They have some weight to them and solidly made. I'll admit their customer support could use an overhaul.

Quote:
Originally Posted by sabesh View Post

I've heard good things about URC as well. I just wanted something with channel icons, making it easy to select.

You can do that with the URC I have. Its a couple years old too. It sounds like you're happy with what you got though and that's all that matters.

Excellent! So, which is the best URC model right now? And, why do you prefer URC over Harmony? Still keeping my options open in case there's something else better for me out there smile.gif
post #9527 of 16126
Quote:
Originally Posted by sabesh View Post

I just wanted something with channel icons, making it easy to select.

As a side note for Harmony remotes, here's a site that has custom-made icons downloadable for free for a variety of Harmony remotes that have channel icons based on your area and source (OTA, sat, and cable). It's an alternative and kind of cool.

http://www.iconharmony.com/icons/home
post #9528 of 16126
Quote:
Originally Posted by sabesh View Post

Hey, I got the Samsung BD-E6500 Bluray player (Samsung rep @ Best Buy threw it in for free when I bought my TV). DSTB = Digital Set Top Box. In my case, a Cisco Explorer 8642HD. I've heard good things about URC as well. I just wanted something with channel icons, making it easy to select.
I have 30 days to try it out, before deciding to keep it. After just a few hours, I'm leaning towards keeping it, lol. The remote was easy to setup via the software. I do have to customize it a bit to get it just right. For example, "page up" & "page down" in the DSTB (DVR) menu is buried in the remote's Settings section. I want to figure out a way to access them easily (perhaps use 2 of the colour buttons to achieve the functions). It feels quite nice in my palm / hand and has a good balance to it. It's light and noticeably smaller than the Harmony 900 / One. Cheers.

The E6500 is not a bad bluray player. The remote did feel a little cheap and it lost a feature or two (2D-3D conversion) compared to the 2011 flagship "D" series bluray players. I've got a D6700 and after briefly owning and then sending back a E6500 last March, I happily went back to my D6700

In an interesting tidbit, Samsung's new 2013 flagship model BD-F7500 bluray player, upconverts to 4K and more importantly boasts a dual core for faster/better Smart Hub use. I was one of the first people to review the E6500 on Amazon last year, and one of my complaints was why these "Smart" bluray players couldn't just start coming with a dual core to make things less sluggish and a lot more snappy. Maybe sometimes Samsung does listen. So Samsung if you're listening I want my cut of the pie for "your" idea j/k smile.gif
post #9529 of 16126
Quote:
Originally Posted by Bolt989 View Post

I saw a october build and it was bad. Also had a few scratches on the screen. My november build direct from samsung is pretty flawless. Still has minor banding though.

I have a October build 55" and it is flawless. Everybody who comes over and sees it just says wow what a great picture. I guess I got lucky.
post #9530 of 16126
Quote:
Originally Posted by Otto Pylot View Post

Quote:
Originally Posted by sabesh View Post

I just wanted something with channel icons, making it easy to select.

As a side note for Harmony remotes, here's a site that has custom-made icons downloadable for free for a variety of Harmony remotes that have channel icons based on your area and source (OTA, sat, and cable). It's an alternative and kind of cool.

http://www.iconharmony.com/icons/home
Thx very much! Appreciate that.
post #9531 of 16126
Quote:
Originally Posted by gamermwm View Post

Quote:
Originally Posted by sabesh View Post

Hey, I got the Samsung BD-E6500 Bluray player (Samsung rep @ Best Buy threw it in for free when I bought my TV). DSTB = Digital Set Top Box. In my case, a Cisco Explorer 8642HD. I've heard good things about URC as well. I just wanted something with channel icons, making it easy to select.
I have 30 days to try it out, before deciding to keep it. After just a few hours, I'm leaning towards keeping it, lol. The remote was easy to setup via the software. I do have to customize it a bit to get it just right. For example, "page up" & "page down" in the DSTB (DVR) menu is buried in the remote's Settings section. I want to figure out a way to access them easily (perhaps use 2 of the colour buttons to achieve the functions). It feels quite nice in my palm / hand and has a good balance to it. It's light and noticeably smaller than the Harmony 900 / One. Cheers.

The E6500 is not a bad bluray player. The remote did feel a little cheap and it lost a feature or two (2D-3D conversion) compared to the 2011 flagship "D" series bluray players. I've got a D6700 and after briefly owning and then sending back a E6500 last March, I happily went back to my D6700

In an interesting tidbit, Samsung's new 2013 flagship model BD-F7500 bluray player, upconverts to 4K and more importantly boasts a dual core for faster/better Smart Hub use. I was one of the first people to review the E6500 on Amazon last year, and one of my complaints was why these "Smart" bluray players couldn't just start coming with a dual core to make things less sluggish and a lot more snappy. Maybe sometimes Samsung does listen. So Samsung if you're listening I want my cut of the pie for "your" idea j/k smile.gif
They should put Smart Evolution Kits into Bluray players smile.gif
post #9532 of 16126
For those of you that love your Samsung television, you can ignore this. For those of you that are unhappy, you might want to read this:
Be very aware that if you are talking to Samsung Customer service, because of a problem with your television, you might have the following issues:

Their customer assistance is fine as long as you agree with their decision. The problems arise when you disagree with what they are telling you. They immediately stop communicating with you, and you, the consumer, are left in the dark, trying to figure out what just happened. I have made 7 calls to their phone reps, (5 of these calls went to their ECR reps, which they say is an escalated group, but they have no more powers or abilities than the first group of phone techs-they are just another smoke screen to make you feel you are getting somewhere). I could not get an answer to a simple question. All I got was disinformation from all the reps, and no one would give me the information I was asking for. I guess for them to admit they have a quality issue is a big no-no for the reps. If someone admits a quality issue, you now have recourse to demand a refund, exchange, or replacement of the part. The whole process with the phone reps is to get you frustrated, and to give up, and accept whatever comes your way.
I have emailed Mr. Kim, the CEO of Samsung Electronics, USA, protesting the lack of information flowing my way, and lack of professionalism on the part of the Customer Service group when you challenge their decision. Its a big stove pipe organization, with no one able to pass you to another level to talk with someone who has the power to actually make a decision. They pass you around the ECR group (escalated case group), and they have no more authority than the first tier, and they just blow more BS your way until you give up with frustration.
Mr. Kim's email address is (there may be several of these floating around, but I highly doubt they actually go to anyone who has any real power to fix anything, but it might be worth a try: Officeofthepresident@sea.samsung.com


Do not settle for a half-a*^ television. You paid good money for your television, and you should be 100% satisfied with your decision. Those of you that take the time to post pictures of your issues, and are on the fence about returning, or complaining to Samsung about that issue, need to ask yourself a question--does the "defect" alter my enjoyment of watching my television? Do others see the same "defect" without prompting, and comment about it? To me that's the true test as to whether or not I'm being too picky.
post #9533 of 16126
Quote:
Originally Posted by sabesh View Post

Hey, I got the Samsung BD-E6500 Bluray player (Samsung rep @ Best Buy threw it in for free when I bought my TV). DSTB = Digital Set Top Box. In my case, a Cisco Explorer 8642HD. I've heard good things about URC as well. I just wanted something with channel icons, making it easy to select.
I have 30 days to try it out, before deciding to keep it. After just a few hours, I'm leaning towards keeping it, lol. The remote was easy to setup via the software. I do have to customize it a bit to get it just right. For example, "page up" & "page down" in the DSTB (DVR) menu is buried in the remote's Settings section. I want to figure out a way to access them easily (perhaps use 2 of the colour buttons to achieve the functions). It feels quite nice in my palm / hand and has a good balance to it. It's light and noticeably smaller than the Harmony 900 / One. Cheers.

There is a forum member here who makes icons. I LOVE them!
http://iconharmony.com/icons/home

EDIT
I should have kept reading before posting this haha
post #9534 of 16126
OK , so I finally bt the bullet and bought the 60 inch 8000 ! It's is being delivered this Wed. I'm trying to decide do I try and wall mount it our set it on a table . My TV and electronics set in a alcove . I currently have a table my Sony SXRD sets on . I would need to raise it up about 3 to 4 inches for the Samsung or maybe go wall
Mount . Any ideas our suggestions ? Here is a quick picture of my setup


Thanks
Harvey
post #9535 of 16126
Quote:
Originally Posted by Jestered View Post

So I finally figured out how to calibrate my TV for my DirecTV box. I tried before to use the AVS calibration files through the DirecTV DLNA client, but the files would not play and I just decided to use the settings from my WoW calibration through my Bluray player. I decided today to try to figure out why those files wouldn't play directly through the DirecTV box and quickly learned that the box will only play MPEG2 files. I converted the AVS files to MPEG2 and was able to play them through the DirecTV box. I'm glad I did too because, even though it was subtle, there were some things that definitely needed to be adjusted. My whites and blacks were being clipped. The contrast dropped down one and the brightness up 3. My color and tint also change slightly. I don't think I really see much difference in the PQ, but there was definitely some white and black clipping going on that I didn't know about.
Now, the problem is that the TV is calibrated for the sat box, and all my sources are coming from my AVR to the HDMI2 input, so I can't have different settings for each source because I'm only using one HDMI input on the TV. So what I decided to do since I've enabled my Cal-day and Cal-night modes is to have each mode calibrated for each device like this:
Cal-day- DirecTV box
Cal-night- PS3
Movie- Bluray player
I'll probably set up the Standard mode for my AppleTV, but haven't done that yet. Now all I have to do is change the mode depending on which source I'm watching at the time.
Anyway, if anyone wants to calibrate the TV for the DirecTV box, you'll need to get the AVS calibration files and convert them to MPEG2 format so you can play them through the sat box's DLNA client.

Great info, Jestered. Thanks for posting all that!
post #9536 of 16126
Quote:
Originally Posted by ruegway View Post

Thanks Turboman123 for the kind words. This whole episode with Samsung has really bothered me, and talking about it on this forum has kept me sane. I am not going to give up against Samsung, and I hope they will soon realize that I am serious.
I have posted multiple times on the Samsung TV USA FB site the past two days, and have they some unhappy people over there that have TV related issues that Samsung won't fix.
It's people like you and Garnosh that keep this thread moving in the right direction, not me. I just happen to have some old fashioned values, and taking potshots at someone on a forum is something I know I should not engage in, and I was weak to engage in that type of behavior in my one post where I got a little out of control.
It will not happen again.
My complaint resides completely directed at Samsung, and their poor customer service, and their complete lack of communication with me, as if I wasn't involved in anything about the TV. All I asked for was an answer to my question about whether or not Samsung had reached a decision on my banding being in spec or out of spec. Apparently, I'm not worth their time to give an answer to, and it's my TV, lol.
This will definitely continue on Monday.......

Keep up the good fight. I finally got a good panel - - first TV was D.O.A. (crushed container - right upper side had lines on it from the get go) - 2nd TV had horrific vertical banding - - very noticeable. Third panel was/is a charm.

I was lucky enough to have purchased through a reputable dealer - - Paul's TV - - which backed their 30 day guarantee to no end. Samsung phone support (IMHO) is totally worthless - - I've mentioned it a ga-zillion times. They'd be better off with an automated voice messaging & answer system. When I complained about my vertical banding - - I was stonewalled from the get go. (1) We haven't heard any complaints like that, (2) Have you tried "Dynamic" mode? What???

I immediately began to document everything - - Emails to Samsung, no verbal contact UNLESS they instructed me to contact them or they called (which they did - a higher level Samsung person I was told ) I was originally scheduled to get a panel replacement. I sent a picture of a soccer game that really showed the vertical stripes and the tech immediately acknowledged it and scheduled a new panel. (And I know that all local "authorized" Samsung repair dealers are not the same.)

After two weeks, Samsung said that is taking too long and they sent a replacement TV from California. That one has worked out well - - very, very slight vertical banding on my 65" set, but I accept this as a limitation on the bigger Sammy sets and the technology of LCD/LED. You could go Plasma or even Projector (which I will down the road - primarily for 2.35 to 1 Cinemascope) but when you do get a good Sammy panel, it's heaven.

So don't give up. Don't let it stress you out - - as much as you can. Heck, there's even small claims court (usually under $10K) against the company you bought the TV from (sorry - I do not remember or know who you purchased your set from.) So there are remedies.

Turn your focus on getting your objectives resolved - - making sure that you are happy with your purchase. Direct all efforts towards that goal - - and try not to stress out as much as humanly possible. I know that's easier said than done. But you do have recourse and while the battle is exhausting, your satisfaction and piece of mind is the most important aspect of this whole dispute. "Eye on the Prize" - - until this is resolved to your 100% satisfaction.
post #9537 of 16126
Quote:
Originally Posted by Garnoch View Post

Great info, Jestered. Thanks for posting all that!

Very good point - - Garnoch and I have had running Emails about this. I also have Directv and there are differences between your Bluray player and your cable/satellite/media player.

I know you're suppose to calibrate the "panel" - - but with multiple sources for content - - "one shoe does not fit all." Like you said, there are subtle differences and adjusting your picture for your source does help the viewing experience.

It would be nice if Samsung allowed us to have multiple settings and for a way to save and invoke them. Why not a program that could also print your settings from your TV? That would be a helpful application.
post #9538 of 16126
Thanks for your words, Ricoflashback. They are really appreciated.
Still firing those comments at Samsung TV FB page, but the monitor must be off today, because I have not heard a peep out of him, lol.
I'm assuming tomorrow is going to be a most interesting day.
post #9539 of 16126
Here are some pics of the Dec 2012 build MH02.

The good, bad the the ugly.

Good.... couldn't have asked for better blacks and lack of severe flashlighting.....


In a totally dark room....


From Looper....


Here is the bad.... still some vertical banding present....



The ugly.....


Granted, I don't think the vertical banding is nearly as severe as I've seen on many ES8000s and HX950s, but still present on the Dec. builds. It is really noticeable on panning shots with solid backgrounds such as the scene from Looper when Bruce Willis' character is in Jeff Daniels characters place and there are two really fast panning shots of Willis shooting someone coming down a stairway. Overall, very pleased with the set though, and even dusted off the old PS3 and hooked that up as well to the Sammy.
post #9540 of 16126
Quote:
Originally Posted by Garnoch View Post

Quote:
Originally Posted by sabesh View Post

Hey, I got the Samsung BD-E6500 Bluray player (Samsung rep @ Best Buy threw it in for free when I bought my TV). DSTB = Digital Set Top Box. In my case, a Cisco Explorer 8642HD. I've heard good things about URC as well. I just wanted something with channel icons, making it easy to select.
I have 30 days to try it out, before deciding to keep it. After just a few hours, I'm leaning towards keeping it, lol. The remote was easy to setup via the software. I do have to customize it a bit to get it just right. For example, "page up" & "page down" in the DSTB (DVR) menu is buried in the remote's Settings section. I want to figure out a way to access them easily (perhaps use 2 of the colour buttons to achieve the functions). It feels quite nice in my palm / hand and has a good balance to it. It's light and noticeably smaller than the Harmony 900 / One. Cheers.

There is a forum member here who makes icons. I LOVE them!
http://iconharmony.com/icons/home

EDIT
I should have kept reading before posting this haha
Thx anyways smile.gif I'm going to try it out today.
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