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Official LG XXLM7600 Owners Thread... - Page 55

post #1621 of 3922
Which Logitech camera are you trying to use? Logitech's TV Cam HD (model V-R0002) should work with most any CEC hdtv via the HDTV's HDMI input. This would include the LM7600.
post #1622 of 3922
I am interested in this tv and have been tracking the price. I noticed on Amazon today the following message appears for the 55"

Item Under Review
While this item is available from other marketplace sellers on this page, it is not currently offered by Amazon.com because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here. (Thanks for the tip!)

We're working to fix the problem as quickly as possible.


not sure if that is common or what is up.
post #1623 of 3922
THANK YOU!!!biggrin.gif
post #1624 of 3922
Quote:
Originally Posted by powrwrap
Yep, that's why you've got to ask to bypass the phone operators reading scripts and get to a real tech. "Escalate the issue."
Quote:
Originally Posted by caloyzki View Post

ok. let us know how it works.

They are sending out a tech at no charge to my house on Wednesday. I think the problem with YouTube and 3D apps stopping, freezing, restarting, etc. is because my TV drops the wireless connection with my router. Sometimes YouTube will stop playing a video and go to a blank, black screen. When I check Network Status it shows it's not connected to the network. I will reconnect it to the network, try YouTube again and it will work for a while, then do the same freeze and stop symptoms. I also try VuDu and I get error messages Failed to Connect to Network, time out error." Meanwhile I've got a PS3 sitting right next to the TV that always stays connected to the router. Laptop computers operated near the TV work fine. I get good wireless signal on WiFi Analyzer App on my Android phone when placed near the TV. So hopefully the tech can tell me why the TV keeps dropping the network.

I will ask him to manually update my software. I'm going to ask if there is anything can be done about my mild case of flashlighting. Also, should I ask the tech to switch on Dolby audio out? Any other issues I should bring up? Maybe beg for a calibration?
Edited by powrwrap - 10/14/12 at 5:53pm
post #1625 of 3922
I don't know, but if they address your flashlighting, please let us know. If I could eliminate the flashlighting I have, I would be 100% satisfied with this tv.
post #1626 of 3922
Guys,

I am planning to buy this TV but was wondering how bad is the reflection from the glossy stand the TV sits on ? [Can u guys post pic of stand coz everywhere here the stores aint having stand just wall mount for demo & also can u ppl confirm this model LM7600 comes with silver or grey stand]

Also, Samsung ES7000/8000 seems brighter than LG even after adjusting settings (Atleast at the store where i had demo)... have you ppl noticed similar things when you guys had compared this TV with other brands mentioned?
Edited by Craige - 10/15/12 at 2:19pm
post #1627 of 3922
Hi,

Has anyone tried a wireless headset with this TV. i want to use a wireless headset so that it dosen't disturb my wife while watching movies etc. Please suggest some good quality wireless headset.

Thanks.
post #1628 of 3922
For those interested, the 7600 works perfectly with the Android Youtube app. That app It allows some TV's to receive whatever you are watching on Youtube on the android device, to be seen on the TV too. For some reason some videos when using the TV app are not allowed to be seen. But using the Android Youtube app any video can be seen on the TV. And to me it easier to navigate from my Android phone around Youtube than from the TV app. What I also like is no other programs, or even turning on or off any other feature is needed. (Such as Blutooth or any setting on the TV) It's all done between the Android Youtube App and the LG YouTube App.
post #1629 of 3922
Quote:
Originally Posted by tampa8 View Post

For those interested, the 7600 works perfectly with the Android Youtube app. That app It allows some TV's to receive whatever you are watching on Youtube on the android device, to be seen on the TV too. For some reason some videos when using the TV app are not allowed to be seen. But using the Android Youtube app any video can be seen on the TV. And to me it easier to navigate from my Android phone around Youtube than from the TV app. What I also like is no other programs, or even turning on or off any other feature is needed. (Such as Blutooth or any setting on the TV) It's all done between the Android Youtube App and the LG YouTube App.

Another feature I didn't even know my TV had! I'll have to look for it. Does the phone communicate with the TV via bluetooth?
post #1630 of 3922
Quote:
Originally Posted by tampa8 View Post

For those interested, the 7600 works perfectly with the Android Youtube app. That app It allows some TV's to receive whatever you are watching on Youtube on the android device, to be seen on the TV too. For some reason some videos when using the TV app are not allowed to be seen. But using the Android Youtube app any video can be seen on the TV. And to me it easier to navigate from my Android phone around Youtube than from the TV app. What I also like is no other programs, or even turning on or off any other feature is needed. (Such as Blutooth or any setting on the TV) It's all done between the Android Youtube App and the LG YouTube App.

how to activate the blutooth in the tv? or where i need to go to find out?
post #1631 of 3922
Quote:
Originally Posted by caloyzki View Post

how to activate the blutooth in the tv? or where i need to go to find out?

http://www.youtube.com/watch?v=pwa5wtApqjg
post #1632 of 3922
Quote:
Originally Posted by powrwrap View Post

Another feature I didn't even know my TV had! I'll have to look for it. Does the phone communicate with the TV via bluetooth?

Quote:
Originally Posted by tampa8 View Post

What I also like is no other programs, or even turning on or off any other feature is needed. (Such as Blutooth or any setting on the TV) It's all done between the Android Youtube App and the LG YouTube App.

As posted there is no other program or feature to use or turn on. Just go to the Youtube app on the TV and pick pairing, and go to the Youtube app on the Android and go to menu then "Add Youtube TV"
I had trouble getting to stream cleanly on my friend's Samsung but eventually it did, but on the LG it has worked everytime.
post #1633 of 3922
  1. Hi i need helping deciding if i should still keep this TV or return it.
  2. Please take a look at the photos and let me know what you guys think.
  3. When the photo was taken the backlight was set to 51 and local dimming was set to medium.


Thanks


post #1634 of 3922
There is a new software update out at the moment. 4.12.23. I am currently downloading it in the background while watching TV. I have no idea what it has to offer.
post #1635 of 3922
Quote:
Originally Posted by indianlegend83 View Post

  1. Hi i need helping deciding if i should still keep this TV or return it.
  2. Please take a look at the photos and let me know what you guys think.
  3. When the photo was taken the backlight was set to 51 and local dimming was set to medium.
Thanks



I would return it. That is excessive especially with your current settings.
post #1636 of 3922
Quote:
Originally Posted by indianlegend83 View Post

  1. Hi i need helping deciding if i should still keep this TV or return it.
  2. Please take a look at the photos and let me know what you guys think.
  3. When the photo was taken the backlight was set to 51 and local dimming was set to medium.
Thanks


Try to ipdate the latest firmware. Maybe it helps. If not return it. I returned 3 sets after i get a descent one.
post #1637 of 3922
Quote:
Originally Posted by Truckondo View Post

There is a new software update out at the moment. 4.12.23. I am currently downloading it in the background while watching TV. I have no idea what it has to offer.

Update. Only difference I notice so far is that there is an added option in the support area for LG to remotely connect to your TV for tech support.
post #1638 of 3922
Software version 04.20.04 downloaded this morning.

I do not see any setting menu differences, so far I don't think any performance differences but too soon to tell. I do think I see a smart app that was not there before, "Rhapsody." Either that or it has a new tile. I already had the feature to let LG remotely connect several updates ago.
post #1639 of 3922
Quote:
Originally Posted by indianlegend83 View Post

  1. Hi i need helping deciding if i should still keep this TV or return it.
  2. Please take a look at the photos and let me know what you guys think.
  3. When the photo was taken the backlight was set to 51 and local dimming was set to medium.
Thanks



That seems like a lot of light bleed. I'm also going to assume it looks worse with the naked eye, i.e. your camera isn't capturing the amount of light bleed accurately.

What do the edges of the screen look like with a signal, esp. a signal with black around the edges? I've found that a signal will take away the majority of the light bleeding. Even so, if the amount of light bleeding that you are getting is bothering you, I'd return it.
post #1640 of 3922
Quote:
Originally Posted by powrwrap View Post

They are sending out a tech at no charge to my house on Wednesday. I think the problem with YouTube and 3D apps stopping, freezing, restarting, etc. is because my TV drops the wireless connection with my router. Sometimes YouTube will stop playing a video and go to a blank, black screen. When I check Network Status it shows it's not connected to the network. I will reconnect it to the network, try YouTube again and it will work for a while, then do the same freeze and stop symptoms. I also try VuDu and I get error messages Failed to Connect to Network, time out error." Meanwhile I've got a PS3 sitting right next to the TV that always stays connected to the router. Laptop computers operated near the TV work fine. I get good wireless signal on WiFi Analyzer App on my Android phone when placed near the TV. So hopefully the tech can tell me why the TV keeps dropping the network.
I will ask him to manually update my software. I'm going to ask if there is anything can be done about my mild case of flashlighting. Also, should I ask the tech to switch on Dolby audio out? Any other issues I should bring up? Maybe beg for a calibration?

so what happened?
post #1641 of 3922
Quote:
Originally Posted by powrwrap View Post

They are sending out a tech at no charge to my house on Wednesday. I think the problem with YouTube and 3D apps stopping, freezing, restarting, etc. is because my TV drops the wireless connection with my router.

The tech came out Wednesday afternoon. He explained there were only two things to try: 1. Update the software to the latest version and, 2. Replace the main board. His reasoning is that there isn't anything else to try--the WiFi receiver is on the main board and the software update was supposed to address improving the WiFi reception. He said that updating the software had fixed others who had the problem with YouTube videos freezing. I explained that I couldn't get the latest software update because it wasn't available in my area. I told him I know there are newer updates available from reading internet forums. I asked him if he could force my TV to find a newer software update by accessing the service menu. He replied that he didn't think that was possible, had never heard of doing it that way. We tried to update the software using my Magic Remote but there was no newer version available. Then he pulled out a conventional remote and attempted and, incredibly, it showed 04.12.23 was now available. However, attempting to download it didn't work as the TV couldn't hold onto the WiFi signal. A Catch-22.

So he replaced the main board. Ladies and Gentlemen, behold--the entire guts of the 55LM7600 HDTV:



[click on image to enlarge. TV is lying screen down on a blanket on the floor.]

There are two boards on the TV. The smaller, green board is the main logic/tuner/input circuit board and the larger light brown board in the center is the power supply. It took him only about 15 minutes to do the operation to replace the board. After hooking everything back up we attempted to upload the new software update. My TV was starting to download it and it got stuck at 3%. This was after about 10 minutes.

While this was going on I asked him about the flashlight and light bleed problems. I demonstrated my set by putting it on a setting where there was no signal. He said I had one of the better sets with very low light bleed. I asked him about the supposed fix where you loosen the screws and retighten to attempt to alleviate the light bleeding. He said he didn't think that could possibly work because the screws don't mount into the actual LCD panel (we talked about this when he was taking the back cover off the TV.) BTW, the back cover is an extremely flimsy thin stamped piece of metal. If you look at the photo above you can see the various screw holes in the metal band going around the perimeter of the set. I told him about the supposed fix whereby you apply finger pressure along the perimeter of the set where the light bleed occurs. He seemed skeptical of that method as well, although I swear it has worked (marginally) for me.

I asked him if he could activate the Digital Dolby setting from within the service menu and he said he had never heard of doing it that way. He said the set would automatically sense if there was surround sound and send the proper signal to my stereo amp.

We tried to update the software again and it got stuck again. At this point the guy had to go to another appointment. He said to let the TV try to update and if it doesn't I should grab the update from the LG website. After 15-20 minutes the TV just wouldn't complete the update. This time it got to 4%. At this point I began to suspect my wireless router and started tweaking its settings. Eventually I was able to get the software to update. I notice faster switching from watching TV to the Apps menu, an improvement. Playing YouTube videos is better, but it is still plagued with the videos stalling and buffering on some files. On other videos I'm able to get through them, something I could never do before. If I do the signal strength test within the VuDu app I get into the highest tier of strength, sometimes greater than 9 MB/sec. When using the Settings Menu on the TV and I select Connect to Network and select my router it shows 3 out of 4 bars for signal strength.

At this point I'm going to fiddle with my wireless router some more, although again, my son's PS3, less than a foot from the TV shows 100% signal strength with 9Mb/sec download speeds. Laptops placed near the TV work fine. If I can't get stutter-free playback with YouTube I might just buy a cable modem and hardwire the TV to the internet via an ethernet cable.

So I have a new main board. My old one had 1,100 hours on it. I had to re-enter all my custom settings again, including Expert1 picture settings.
Edited by powrwrap - 10/18/12 at 11:12am
post #1642 of 3922
Quote:
Originally Posted by caloyzki View Post

so what happened?

Ha! See above. I was typing while you posted your question. Eerie.
post #1643 of 3922
  • Actually when the picture is displayed it does not bother me that much. However i do see the top left corner is a definitively an issue.
  • Truth be told i am not 100% certain that the next one i get will be any better than this.
  • Even amazon has put this particular model "under review" on their site until further notice.
  • Cant imagine what else could it be other than clouding, bleeding and flash lighting. HDTV's are notorious for these issues.
post #1644 of 3922
Quote:
Originally Posted by Truckondo View Post

There is a new software update out at the moment. 4.12.23. I am currently downloading it in the background while watching TV. I have no idea what it has to offer.

Quote:
Originally Posted by Truckondo View Post

Update. Only difference I notice so far is that there is an added option in the support area for LG to remotely connect to your TV for tech support.

Today I have updated my software from 04.02.85 to 4.12.23 as shown in the above picture.. Once update was complete and TV got rebooted I noticed that 'Home' App under My Apps was no longer appearing in the bottom menu of TV anymore. eek.gif

Anyone with the same issue after software update?? How to bring back the 'Home' app back to My Apps menu. This is particularly frustrating because to watch Netflix I have first select 'Recent List' App and then Netflix. mad.gifmad.gif

Any known solution for the above problem?
post #1645 of 3922
I will be getting my new 7600 in the next week (or so) Can I calibrate this right away? I've read some posts that reference waiting until after 80-100 hours.

Also, any suggestions for brand/type of HDMI cables? I only need a six footer, if that makes a difference. I am not really willing to get a Monster cable at their prices.

Anything else a neophyte to the led tv world needs to know?

Thanks biggrin.gif
post #1646 of 3922
Quote:
Originally Posted by Pirate03 View Post

Today I have updated my software from 04.02.85 to 4.12.23 as shown in the above picture.. Once update was complete and TV got rebooted I noticed that 'Home' App under My Apps was no longer appearing in the bottom menu of TV anymore. eek.gif
Anyone with the same issue after software update?? How to bring back the 'Home' app back to My Apps menu. This is particularly frustrating because to watch Netflix I have first select 'Recent List' App and then Netflix. mad.gifmad.gif
Any known solution for the above problem?


I'm having trouble following what the problem is. Just pick "Home" instead of "My Apps." When you pick "Home" the premium apps are right there and you can pick Netflix. I don't remember there being a Home app inside My Apps, but even if there was, that's a longer way than just going to "Home" it seems to me.....
And on top of that, the "Recent" app is in My Apps anyway if you want to get to Netflix that way.
post #1647 of 3922
Quote:
Originally Posted by jcbydesign View Post

I will be getting my new 7600 in the next week (or so) Can I calibrate this right away? I've read some posts that reference waiting until after 80-100 hours.
Also, any suggestions for brand/type of HDMI cables? I only need a six footer, if that makes a difference. I am not really willing to get a Monster cable at their prices.
Anything else a neophyte to the led tv world needs to know?
Thanks biggrin.gif

You can immediately calibrate it. What you are talking about for waiting, is having a professional come and do a calibration. Someone doing that should wait awhile.

You are going to get different answers from different people. I would not spend alot on HDMI cables. What Walmart sells is just fine and when I have looked was less than at the electronic stores.
There's lots of good info here, read all the posts and many calibrating and operating questions will be answered.
post #1648 of 3922
Thank you, this is an exciting new experience. There is so much information on this site and such nice people.
post #1649 of 3922
Quote:
Originally Posted by GustafGustaf View Post

Can any user confirm that LM7600 suffers from so called 24p bug (trailing in dark scenes while 24p is on)

It was reported for LM9600 while ago, and confirmed also for 6700, but haven't confirmed for 7600 yet.


I plan to buy new TV soon, but now I'm not sure I'd like to go with LG... If 24p bug affects whole LM serie, I start to look for some alternative...

I am interested in knowing the general impression as well now that we have many more new owners. My Samsung plasma (B860 series) died and I am trying to see if this LG would be good for me. 24p (played at 96Hz on Sammy) was pretty good there so don't want to lose that in the new TV as I watch more movies than anything else. Thanks.
post #1650 of 3922
Has anyone had any issues with controlling the volume on the LM7600? I've had mine for a few months now and recently I sometimes have trouble adjusting the volume. As I press the volume up or down the red LED on the TV will flash, so I know that it's seeing the code, but nothing happens. If I press it 5 or 6 times and then stop and wait, after a few seconds the volume level icon will come up and change by one number and then immediately disappear. The only way to fix it is to power cycle the TV. It doesn't seem to be the remote because I've tried 3 different ones and the TV exhibits the same behavior. I've gotten 2 different firmware update (currently on 4.12.23) and they don't make a difference.
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