Official LG XXLM7600 Owners Thread... - Page 56

That seems like a lot of light bleed. I'm also going to assume it looks worse with the naked eye, i.e. your camera isn't capturing the amount of light bleed accurately.

What do the edges of the screen look like with a signal, esp. a signal with black around the edges? I've found that a signal will take away the majority of the light bleeding. Even so, if the amount of light bleeding that you are getting is bothering you, I'd return it.

so what happened?

The tech came out Wednesday afternoon. He explained there were only two things to try: 1. Update the software to the latest version and, 2. Replace the main board. His reasoning is that there isn't anything else to try--the WiFi receiver is on the main board and the software update was supposed to address improving the WiFi reception. He said that updating the software had fixed others who had the problem with YouTube videos freezing. I explained that I couldn't get the latest software update because it wasn't available in my area. I told him I know there are newer updates available from reading internet forums. I asked him if he could force my TV to find a newer software update by accessing the service menu. He replied that he didn't think that was possible, had never heard of doing it that way. We tried to update the software using my Magic Remote but there was no newer version available. Then he pulled out a conventional remote and attempted and, incredibly, it showed 04.12.23 was now available. However, attempting to download it didn't work as the TV couldn't hold onto the WiFi signal. A Catch-22.

So he replaced the main board. Ladies and Gentlemen, behold--the entire guts of the 55LM7600 HDTV:



[click on image to enlarge. TV is lying screen down on a blanket on the floor.]

There are two boards on the TV. The smaller, green board is the main logic/tuner/input circuit board and the larger light brown board in the center is the power supply. It took him only about 15 minutes to do the operation to replace the board. After hooking everything back up we attempted to upload the new software update. My TV was starting to download it and it got stuck at 3%. This was after about 10 minutes.

While this was going on I asked him about the flashlight and light bleed problems. I demonstrated my set by putting it on a setting where there was no signal. He said I had one of the better sets with very low light bleed. I asked him about the supposed fix where you loosen the screws and retighten to attempt to alleviate the light bleeding. He said he didn't think that could possibly work because the screws don't mount into the actual LCD panel (we talked about this when he was taking the back cover off the TV.) BTW, the back cover is an extremely flimsy thin stamped piece of metal. If you look at the photo above you can see the various screw holes in the metal band going around the perimeter of the set. I told him about the supposed fix whereby you apply finger pressure along the perimeter of the set where the light bleed occurs. He seemed skeptical of that method as well, although I swear it has worked (marginally) for me.

I asked him if he could activate the Digital Dolby setting from within the service menu and he said he had never heard of doing it that way. He said the set would automatically sense if there was surround sound and send the proper signal to my stereo amp.

We tried to update the software again and it got stuck again. At this point the guy had to go to another appointment. He said to let the TV try to update and if it doesn't I should grab the update from the LG website. After 15-20 minutes the TV just wouldn't complete the update. This time it got to 4%. At this point I began to suspect my wireless router and started tweaking its settings. Eventually I was able to get the software to update. I notice faster switching from watching TV to the Apps menu, an improvement. Playing YouTube videos is better, but it is still plagued with the videos stalling and buffering on some files. On other videos I'm able to get through them, something I could never do before. If I do the signal strength test within the VuDu app I get into the highest tier of strength, sometimes greater than 9 MB/sec. When using the Settings Menu on the TV and I select Connect to Network and select my router it shows 3 out of 4 bars for signal strength.

At this point I'm going to fiddle with my wireless router some more, although again, my son's PS3, less than a foot from the TV shows 100% signal strength with 9Mb/sec download speeds. Laptops placed near the TV work fine. If I can't get stutter-free playback with YouTube I might just buy a cable modem and hardwire the TV to the internet via an ethernet cable.

So I have a new main board. My old one had 1,100 hours on it. I had to re-enter all my custom settings again, including Expert1 picture settings.
Edited by powrwrap - 10/18/12 at 11:12am

Ha! See above. I was typing while you posted your question. Eerie.

Today I have updated my software from 04.02.85 to 4.12.23 as shown in the above picture.. Once update was complete and TV got rebooted I noticed that 'Home' App under My Apps was no longer appearing in the bottom menu of TV anymore.

Anyone with the same issue after software update?? How to bring back the 'Home' app back to My Apps menu. This is particularly frustrating because to watch Netflix I have first select 'Recent List' App and then Netflix.

Any known solution for the above problem?

I will be getting my new 7600 in the next week (or so) Can I calibrate this right away? I've read some posts that reference waiting until after 80-100 hours.

Also, any suggestions for brand/type of HDMI cables? I only need a six footer, if that makes a difference. I am not really willing to get a Monster cable at their prices.

Anything else a neophyte to the led tv world needs to know?

Thanks

I'm having trouble following what the problem is. Just pick "Home" instead of "My Apps." When you pick "Home" the premium apps are right there and you can pick Netflix. I don't remember there being a Home app inside My Apps, but even if there was, that's a longer way than just going to "Home" it seems to me.....
And on top of that, the "Recent" app is in My Apps anyway if you want to get to Netflix that way.

You can immediately calibrate it. What you are talking about for waiting, is having a professional come and do a calibration. Someone doing that should wait awhile.

You are going to get different answers from different people. I would not spend alot on HDMI cables. What Walmart sells is just fine and when I have looked was less than at the electronic stores.
There's lots of good info here, read all the posts and many calibrating and operating questions will be answered.

Thank you, this is an exciting new experience. There is so much information on this site and such nice people.

I am interested in knowing the general impression as well now that we have many more new owners. My Samsung plasma (B860 series) died and I am trying to see if this LG would be good for me. 24p (played at 96Hz on Sammy) was pretty good there so don't want to lose that in the new TV as I watch more movies than anything else. Thanks.

Has anyone had any issues with controlling the volume on the LM7600? I've had mine for a few months now and recently I sometimes have trouble adjusting the volume. As I press the volume up or down the red LED on the TV will flash, so I know that it's seeing the code, but nothing happens. If I press it 5 or 6 times and then stop and wait, after a few seconds the volume level icon will come up and change by one number and then immediately disappear. The only way to fix it is to power cycle the TV. It doesn't seem to be the remote because I've tried 3 different ones and the TV exhibits the same behavior. I've gotten 2 different firmware update (currently on 4.12.23) and they don't make a difference.

If you have time to wait for shipping, just buy a cheap hdmi cable on amazon. It's my understanding that the only difference between different hdmi cables is build quality, and you are not always getting what you pay for. I've been to several stores like walmart, radio shack, and best buy where they don't even sell cheap cables. This is probably because people are picking up on the fact that it makes no difference with hdmi. Get something on Amazon and you will be set for about $5 bucks (or less).

Software version 04.20.11 downloaded this morning. No changes seen. It's possible one of the recent updates changed the look of the menu when you change the name of an input.

http://www.buy.com/prod/3-pack-of-super-high-resolution-6-foot-hdmi-m-m-cables-gold-plated/q/loc/108/211044067.html

In the market for a new tv for under 2k and this seems to be the best one I've reviewed so far.

My main problem is seeing that most of the midlevel LCD's are all about the same as far as picture quality goes. Can anyone offer some advice as I read through this thread?

No class of TV's are the same for picture quality. Picture quality is certainly not the same in mid level LCD TV's. The only advice is to read the reviews here, take everything into account, look at the professional reviews, then go to the store and check out the models you are interested in.

This was the review that caused me to consider LG TV's. They were not even on my radar until I read this review. Note that they compare it to other brand's TV's:

There is so much to say in favor of this LG. To begin, the picture quality is superb. LG has made sure to take care of the picture essentials before heaping on some of the best advanced features in the industry. The smart TV offerings, like streaming videos, an internet browser, and various apps make up the forefront of the Home menu, where these various features are collected in one helpful interface. The magic remote replaces the old-fashioned, and highly limited, remote control of yore, working intuitively like a computer’s mouse. This new remote allows for quick navigation through the hordes of streaming options and makes typing letters into the keyboard for URLs and other searches quick and realistic.

Then, there’s the award-winning LG Cinema 3D, which blows all other 3D TVs out of the water as far as we’re concerned. The passive 3D images come at viewers in full HD, do not flicker like active 3D, and show so little crosstalk we could hardly believe it. The stunning quality and comfort of the 3D images confirmed all of our testing numbers. This is one 3D display we strongly endorse.

http://www.televisioninfo.com/content/LG-47LM6700-3D-LED-LCD-HDTV-Review.htm


And here is a review of the 7600.

http://www.televisioninfo.com/content/LG-47LM7600-Cinema-3D-Smart-LED-LCD-HDTV.htm

That's a strange problem. What happens if you manually change the volume using the controls on the backside of the set itself? Also, have you played with the volume settings in the Settings Menu, under Sound? There are three levels of volume settings available there.

Thanks for the info.

It just seems like the majority of the love is for the "smart" aspect of it. Not sure how much 3D I'll be watching so 2D performance is my #1 priority. Still stuck between this and the Sony HX850, plan on heading to BB this evening to give them both a look.

If you don't think you are going to watch a lot of 3d, I would imagine that you can get a panel that does 2d as well as this for a nice price. I also don't care for the smart aspect very much, although I have found that I use DLNA quite a bit to stream media from my pc or online to the tv.

I knew I wanted a smart TV. Since it would be the number one multimedia station in my house I wanted it to have the ability to connect to the internet. I wasn't considering 3D either, but once I saw it I figured why not get it? There will be more and more 3D content in the future. Hands down the LG 3d was better and the glasses much, much cheaper. Speaking of the future, who knows where we will be getting video content 5 years from now. It's possible that sports content could go to pay per view via streaming on the internet. Also I expect improvements in connection speeds and bandwidth on the internet.

When I was shopping I figured I would look at Samsung and Sony. (I think the Sony model was HX720?) Even after I fiddled with the picture controls the Samsung's colors looked too garishly vivid and the motion blur was noticeable and the Sony's color looked a little lifeless and drab but motion looked fine. Sony had better blacks IMO. But when I saw the LG and used the magic remote I was sold.

I get this with backgrounds in general, but definitely notice it more in darker backgrounds. Up close shots the PQ is great (after days of playing with the settings provided here on AVS). However, anything distant looks either blurry or like a low quality YouTube video. I have Comcast and a HD DVR box hooked up via coax to the wall and a high speed hdmi cable w/Ethernet from the TV to the box. I just feel that in certain circumstances my parents 5-6 yr old Sony Bravia LCD TV looks better than this one, which is upsetting and frustrating. To be honest, I'm on the verge of returning this tv and trying for a new one, waiting for black Friday, or OLED to come out. I feel for the price we payed for this TV we all shouldn't be having this many problems with the PQ not coming out right.

Just for kicks here's how I have my cable/internet setup:

Outside from the box to a 2 way splitter ( not sure on the mhz rating for this one, just one I had laying around)
My aftermarket modem hooked up to 1 out on the 2 way.
Short coax cable going from 2nd out on 2 way to a 5-2400mhz 4 way splitter
Phone modem that came from Comcast hooked up to 1 out on the 4 way
My TV hooked up to 1 out on the 4 way
My Parents TV hooked up to 1 out on the 4 Way
Our family room TV is hooked up directly to the outside box.

im starting to think it is the cable providers issue. I think i am losing some quality from it.

however the banding on my tv is definitely the tv's fault.

You are splitting the signal source to your TV's twice before they get a signal. Why don't you remove the 2-way splitter and only use the 4-way?

I've had my tv for 6 weeks and haven't had any problems, but last night my magic remote started doing weird things. Everything works (up, down, home, etc), but the pointer stays at the side of the screen or at the bottom. I've reformatted and changed the batteries and it still won't go back to normal. Any ideas?? On the bright side I can still use it, but would be nicer to have the pointer too.

Can you get into the Settings Menu? Then find Pointer Alignment and fiddle with the setting.

Have you tried rapidly moving the remote left/right to 'loosen' the pointer?

If all else fails call Tech Support. Number is on the Info/Help Tab in the Settings Menu

You should choose a tv on pic quality only...In all competent review site HX850 is much higher rated than the LM7600 model..there is practically no comparison between these two.

Please post some links to competent reviews showing the Sony beats the LG.

Please check CNET reviews of both tvs...and if you think LM7600 pic quality is superior than HX850 then there is no point of arguing.

In what hi-fi review of Lg http://www.whathifi.com/review/lg-55lm760t they have clearly mentioned black are not good..where for sony http://www.whathifi.com/review/sony-kdl-55hx853 blacks are superb.
In home theater magazine review http://www.hometheater.com/content/sony-kdl-55hx850-3d-lcd-hdtv HX850 is one of very few HDTV to get full rating for 2D performance.
Edited by lake1988 - 10/20/12 at 11:43pm