Official LG XXLM7600 Owners Thread... - Page 9

I noticed vertical banding yesterday while watching bright scenes (entire screen area is a solid color) ... it is not noticeable during regular scenes ... not sure what would qualify as a worse vertical banding scenario .... I haven't tried changing local-dimming, i'll give that a go tonight

I finally hooked up my tv and all I can say is..."I LOVE THIS TV!" 2D-3D conversion is amazing. Still waiting for my 3D Bluray player to come in. The 2D is excellent as well.

Just got my 47LM6700 delivered about an hour ago. Going to spend the next few hours installing on the wall and playing with my new toy.

CAN'T WAIT!!!!!

Wow.. I can't believe this. I posted earlier about the True Motion and how I did not see a difference when toggling between the different options. My Sony with the same 240 True Motion made an immediate impact.

So I called LG customer service. Guess what .. they acknowledged that they sold these TV's as 240 but the True Motion is not working right now and it will not change the refresh rate. So you may be toggling between the different True Motion selections but the truth is the refresh rate is still 60hz. They said their engineering department is working on a software fix. So let me get this straight, I purchased the higher end TV because I wanted the ability to get 240hz ( I know internally ) and this tv was sold as a 240 but right now no one is getting a refresh rate greater then 60hz. Who knows when and if they will ever change the software.

I knew it wasn't right. With the Sony there was a huge difference when selecting the different true motion options. This TV is a farce. I don't know if I should return it now ..but this made of broke the straw.

Edit

I see a huge difference with tru motion on. If it is a television show or movie, I hate it. It looks like a soap opera. The increased clarity shows the scene as an obvious set. But with live action sports it is wonderful!

Agreed. I think with it on, it give the soap opera effect way too much. Turned off, it looks much more natural. Immediate effect.

close an eye! or just mod the glasses with two left and two right lenses. I kept my realD 3d glasses from the theater everytime I go, so I could do this without messing with the LG Cinema glasses.

Color between 50-60 depending on the content.

Maybe you do see a difference in True Motion, I really do not at least not compared to my other Sony that had 240hz but call LG and ask them if there are any problems with this model and the 240hz. They will tell you that right now, the 240 is not working and engineering is working on it trying to come up with a software update.

The point is they sold this TV as a 240hz TV but it is not working and you are not increasing the refresh rate at all. Granted, it sill has a good picture but why did we pay the premium for a 240 if it's not true? Other LED TV's that are selling as 240 at least really do change the refresh rate.

My tv is going back tomorrow. Just came back from Bestbuy to talk to them about it. Can't decide now whether to exchange it for the Samsung LED or a 65inch Panasonic plasma. I like the Samsung and I know some people commented here that it has a great picture. It did in the store but it was pricey at $2400 ( with blue ray player which I don't need and a pair of glasses). The Panasonic 65 inch is on sale for $1900 but I would have to buy glasses.

Any thoughts on plasma vs led or on these tv's ?

To bad I liked the LG and passive 3d but that just blows my mind that they are selling this as a 240hz tv when the software is not working.

Dude calm down..... read this article.....

http://www.pcmag.com/article2/0,2817,2379206,00.asp

[Dude calm down..... read this article.....

http://www.pcmag.com/article2/0,2817,2379206,00.asp[/i]


"Dude" I did read the article. I fully understand ( at least now I do) that the incoming signal is only 60hz but I don't think you get what is going on with these tv's. The 240hz is suppose to internally change the refresh rate. I understand some people don't like this but then why would you pay a premium for the 240? I do like it and want the ability to have the tv artificially change the refresh rate like a plasma. This tv is sold as a 240 BUT THE SOFTWARE is not working. It is NOT changing the refresh rate like it is suppose to. This is not a problem on one TV it is a problem on ALL the tv's. Call them ! They will explain they are aware of the problem that the software never worked to begin with and "engineering" is working on fixing it and they will inform everyone when and if a fix comes. I am not waiting around. Truth is, this is a law suit waiting to happen, especially if they can't fix it. You can't sell a tv as 240 when it never worked to begin with !

I know the difference because I had a tv that worked with changing the refresh rate.

If your happy that's great but you shouldn't of had to pay the premium for a 240hz tv when it is no different then the 120hz they sell for much cheaper.

So yeah, now that I know I was not crazy after playing with the True Motion..I am calm and just trying to figure out which TV to exchange it for. They may have a software update that will fix it but like the BestBuy guy said... I doubt it can be fixed with a software update.

I ordered this TV and since I knew it didn't come with a standard remote I purchased one on ebay from the 2011 models. I hope it works since the RCA remote works to access the service menus

i was at bestbuy earlier today looking at this tv. I could definitely notice the "soap opera" look. its a nice Tv, just wish i could afford it. decided to go with the 47 lm6700 model because sears priced matched the frys ad, and i got it for a total of $839 which fit perfectly into my budget.

When I change my TruMotion settings, I can see a difference. Someone had to return a TV because the TruMotion was greyed out on their 7600. Maybe this is the software fix they are talking about. Mine is working, that is all I know.

I was the one who had to return it. But it was because the 7600 I had didn't even give me the option of the TruMotion within the menu. It wasn't grayed out, it was just flat missing!

Now I have my replacement with the TurMotion option available in the menu and have turned it off anyway. Too soap opera-like for me.

so you returned two 7600s and the 3rd has no flashlighting?

how did this problem compare across all 3 sets?

Yes, my first set had bad flashlighting across the top. Annoying when playing movies that had the black bar at the top. It also had two HDMI ports that when I plugged in my bluray, weird sparkles like glitter appeared all over the picture. The second one I had, was much better with the flashlighting, but as I said the TruMotion setting was just missing from the picture option menu completely. Since I KNEW from my first set it was available, I again returned it to BB. In fact BB was really great throughout this whole process. Both times they delivered and removed the old sets so I didn't have to lift a finger.

So, finally the third set, has no flashlighting, no hdmi issues and I can now see the TruMotion option again.

I did call LG about the missing TruMotion and they said it was "not a shock" to the engineering team that I experienced this. They have had a few calls on it. Being in the manufacturing world I know that the first units off the line usually have the largest risk of quality issues. I purchased my first set the day it hit BB. I was pretty much the first one to get it.

Like I said, I am now very happy with my purchase and BB who really did right by me having to twice return and deliver new sets.

My mistake, I thought it was just greyed out.

I can plain as day see the difference with the tru motion on and off on my set. I mean it's quite obvious.

great, thanks. I pretty much got the first unit delivered to our best buy as well. Did you get the BB protection plan? I caved and did. I figured Id have to take the set back but you said they came out? so we can just keep cycling through sets until we get one we like?

Yes they came direct from the warehouse each time. And yes I bought the warranty plan as well. As far as cycling through sets, I'm not shelling out 2300 and "settling". I want a 100% working tv and that is finally what I got. Took many phone calls with BB and LG, but in the end I'm happy.

Good for you. They will step up the QC if everyone does this

cool, I agree! Is there a reason to contact LG or just deal with BB?

LG was, let's just say, less than helpful. Nice. Tried to help, but in the end they told me to contact BB and get a replacement. If you're within the 30 days at BB they should be accommodating.

I do not have Skype on my TV. I was trying to get my logitech camera to work with skype in the browser, but that is not working. I see that I can buy a LG camera, but I'm not really interested in that ATM. Does anyone know of a work around for this issue?

Thanks

There a new firmware update. 03.20.29

I dont know what it does but I am doing it right now.

i dont have the trumotions settings at all....i did a software update no trumotions settings

i did it on top of the tv now saying if is 1080i or 720p only that i saw

I had the same issue. Had to get another set. LG is aware of the issue.