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Audio Died - Magnavox H2160MW9

post #1 of 11
Thread Starter 
I have an H2160MW9 that's slightly less than 3 years old. I have suddenly lost all audio on all functions involving the tuner, i.e. there is no audio (picture only) when recording or when viewing programs in real time. If I play back programs which had already been recorded to the hard drive before the problem occurred or if I play back any DVD recorded prior to the problem's occurrence however, I do get both normal picture and normal audio.

To me, this indicates that the problem is within the audio circuit for the tuner since I can still get normal audio on functions that don't require the tuner (i.e. the pre-recorded programs mentioned above) but no longer can get any audio when the tuner is required.

I have verified that there are normal levels of BOTH audio and video signal entering the 2160 (by swapping input sources such as cable boxes and cables which I have verified to be functioning properly when connected to other recorders, TV's, etc). I have also checked any and all device settings and have found none that would appear to cause this problem.

Finally, I have unplugged the 2160 for several hours to let it reset and reboot itself but that had no effect on the problem.

It seems to me that the problem resides in the tuner audio circuit for reasons described above and since it is out of warranty (although still relatively new), the only remaining option would be to take it to a professional Magnavox/Funai repair shop. In my experience that latter option is usually not cost effective relative to the cost of purchasing a box for items of this type however.

Hopefully someone here might know about the problem and can offer a solution. Otherwise, I fear that I am now left with a DVD recorder that is now only a DVD player! It's not exactly the longevity that I had expected or hoped for from the 2160 when I purchased it new from Walmart. Thanks in advance for any help.
post #2 of 11
I know it's a long shot, but have you, by accident, selected the second-audio-program through the tuner?

Does the audio work if you select the line inputs?
post #3 of 11
Thread Starter 
Quote:
Originally Posted by Church AV Guy View Post

I know it's a long shot, but have you, by accident, selected the second-audio-program through the tuner?

Does the audio work if you select the line inputs?

Thanks for the response.

The problem occurs regardless of whether the signal is coming in via the RF input or the RCA audio inputs.

I'm not sure I understand what you mean by the second-audio-program through the tuner. I've tried switching the audio button to SAP and back (with no change to the problem) but I'm not sure if that's what you mean.
post #4 of 11
Scott-

It's really best if you start a discussion in one forum to keep it there.

Since you've started a new thread, I'll reply here and not reply further in the original thread where you brought up this problem.

From the sounds of things, if you've tried a total "rest and reboot" of the machine and this hasn't helped, I'm afraid the next step might be to ask Magnavox/Philips/Funai where you should have the recorder fixed.

As for it being less expensive in the long run to replace the machine, since they're not being made any more, that line of thinking may not be best in this case.

As for firmware updates, I wouldn't even try it until the machine is working normally audio-wise. It could just muddy the waters for the repair people.

Later, when the machine is fixed, make sure that any upgrades to the firmware are meant for YOUR machine. Triple check to be safe.

Not that this will for sure be true in your case, but it's always possible it could be something simple that's easy to fix. Years ago I had a very nice Panasonic VCR that suddenly had one of the audio tracks go silent, but it was an on and off thing.

After several attempts to repair the machine (with me picking it up each time, supposedly fixed, only to get it home and find the problem was still there), the guy at the repair place as a final ready-to-pull-his-hair-out attempt checked something he hadn't thought of before.

There was a loose wire.

Stay hopeful.

Wish you well.
post #5 of 11
Quote:
Originally Posted by Scott_111 View Post

I have an H2160MW9 that's slightly less than 3 years old. I have suddenly lost all audio on all functions involving the tuner, i.e. there is no audio (picture only) when recording or when viewing programs in real time . . . . It's not exactly the longevity that I had expected or hoped for from the 2160 when I purchased it new from Walmart.

Three years lifetime for todays low-end consumer electronics is not unreasonable. These are made and priced as throw-away electronics -- that's why people buy the 3yr extended warranty. It really sounds like your audio stage has blown out. Now that it is out of warranty, the probability that you will be able to get it fixed at a cost that does not approach/exceed the price of a new unit is very small, unless you can do it yourself or have a friend who is capable.

Because they are disappearing fast, you do not have much time to debate with yourself about buying a replacement model (the 513). The latest model (the 515) is already gone and they are selling off the older 513 inventory. The prices will escalate as the end gets nearer.
post #6 of 11
Quote:


Because they are disappearing fast, you do not have much time to debate with yourself about buying a replacement model (the 513). The latest model (the 515) is already gone and they are selling off the older 513 inventory. The prices will escalate as the end gets nearer.

J&R was out of the 515s on Monday, and they report being sold out of the 513s this morning. There are possibly some on ebay or other sites (Amazon) but those will be going fast, and unfortunately, the sellers know full well that they are the end of the line, and have the few remaining units at absurdly high prices.

Maybe J&R will get another shipment sometime in the future.
post #7 of 11
Thread Starter 
Quote:
Originally Posted by Kelson View Post

Because they are disappearing fast, you do not have much time to debate with yourself about buying a replacement model (the 513). The latest model (the 515) is already gone and they are selling off the older 513 inventory. The prices will escalate as the end gets nearer.

Thanks for your response. I did in fact go ahead and purchase a 513 once this problem occurred for precisely the reason you mentioned. I may go ahead and purchase another one as a spare. I am still going to try and get this one back in service if I can manage to do so without excessive expense and/or effort however.

If that turns out not to be possible, I can at least keep it and use it for spare parts for the 513. For example, it still has a good burner/laser and also a good HD (albeit a smaller one than included in the 513).
post #8 of 11
Oh, and I strongly suggest you plug this replacement unit into a filtered UPS.
post #9 of 11
Thread Starter 
Quote:
Originally Posted by gastrof View Post

It's really best if you start a discussion in one forum to keep it there.

Since you've started a new thread, I'll reply here and not reply further in the original thread where you brought up this problem.

From the sounds of things, if you've tried a total "rest and reboot" of the machine and this hasn't helped, I'm afraid the next step might be to ask Magnavox/Philips/Funai where you should have the recorder fixed.

As for it being less expensive in the long run to replace the machine, since they're not being made any more, that line of thinking may not be best in this case.

Thanks for the responses. I wasn't sure what the protocol was in this forum for keeping posts in an existing thread versus starting a new one. Since the existing thread where I had originally posted was so large and so many responses seemed to be going off in a different direction from my post (and which made it difficult to keep track of a specific discussion), I decided to start a new thread. Now I at least know the protocol.

I finally located the Funai Servicecenter for our area and discussed the situation with them. They said that for an out of warranty machine such as mine, they would do a complete diagnostic shakedown of the device for $29 and that would include my receiving the complete results of those diagnostics as well as a cost estimate for proceeding with the repair.

I figure that for $29, I can't go wrong by doing that. It would be worth that much for me to know exactly what I am dealing with and what it would involve for further repair. For that matter, since I have some experience in repairing electronic and electro-mechanical devices, I might even be able to repair it myself with that information.
post #10 of 11
Thread Starter 
Quote:
Originally Posted by Church AV Guy View Post

Oh, and I strongly suggest you plug this replacement unit into a filtered UPS.

Thanks for the suggestion. I do have surge protectors on my electronic equipment but it sounds as if your recommendation would provide even more safety.
post #11 of 11
Scott, I am having the same problem. This is my second unit that has done this. The first I just tossed but I really don't want to buy another one with the same problems. So.... did you get it fixed and if so how much did it cost.

thanks!
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