Originally Posted by Ozzie Isaac
I received my 55ST30 today. Unfortunately it has a dead green subpixel. I bought it from Amazon. Should I return through them, not sure if they have anymore 55ST30's since they are no longer listed, or should I try Panasonic's conceirge service? The pixel is about 3 inches right of center.
Can you see the dead pixel from your normal viewing distance? If not, and if you don't want to spend more money on the new 55ST50, then i'd keep the TV (at least for now) if you're certain that Amazon does not have any replacement TV's left and hope that the pixel fixes itself in the next few weeks.
If you can see the dead pixel from your viewing position and it bothers you, your choices are (A) see if Panasonic will replace your defective panel under warranty (they usually will if it is ruining your viewing experience), or (B) return the TV to Amazon under your 30 day return policy.