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Official Sony KDL-46HX750 & KDL-55HX750 Owners Thread - Page 4

post #91 of 1596
5/26/12 at 11:09am
SO, I was working on improving the picture and getting a little frustrated because it was just a bit fuzzy... then it hit me...

I should probably put on my glasses! (I only ever wear them when I go out to the movies so I just didn't think about them at first) and yada... crystal clear picture!

Let this be a lesson to everyone else... no matter how many adjustments you make, this model will not clear up any defects caused by your own eyes.

Oh and PS... by chance I was working with edge enhancement when there was a large typed page on the screen and setting edge enhancement to high made the type crystal clear as opposed to looking fuzzy when it was turned to off. The difference was night and day. Just figured I'd mention that for what its worth.
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post #92 of 1596
5/29/12 at 12:29pm
Does anyone else have a Sony Bluray Home Theater hooked up to this TV? Since I got the HX750, I can no longer access my BluRay's Home Menu system (the Cross Bar menu). I can only access BluRay Disc playback. I can't figure out why either, as my 2007 Bravia accessed the Home Menu just fine whenever I switched to its HDMI input.
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post #93 of 1596
5/29/12 at 11:56pm
I was alsomost decided on buying 32EX720. Now that 32HX750 is launched, which one i should go for?

Feature wise both are almost same. 32HX750 got buil in wifi. And it is Monflow XR 400.

Which one is better?
In which one 3D is better?
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post #94 of 1596
5/30/12 at 6:12am
Thread Starter 
Quote:
Originally Posted by sim_tcr View Post

I was alsomost decided on buying 32EX720. Now that 32HX750 is launched, which one i should go for?

Feature wise both are almost same. 32HX750 got buil in wifi. And it is Monflow XR 400.

Which one is better?
In which one 3D is better?

The HX750.
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post #95 of 1596
6/2/12 at 10:56am
I'm a new 55HX750 owner checking in! The set is replacing a 40" XBR4 (which was working fine) in the bedroom/office. While 55" is big, if you recall the XBR4's had that 5" bezel around the entire display. The HX750 is much cleaner so the profile of the 750 is only marginally larger than the XBR4 (but with a much larger picture ).

I've been agonizing over a replacement for the last week reading reviews and posts; it seemed so many people did not like the sets they bought. I went to Best Buy and looked over the selections and have to say the LGs looked nice, but to me, I preferred the Sony. I went to the Quantico Marine Corps Exchange this morning and looked over their displays and again liked the Sony (in that differing setting), so it followed me home (thumbs down to the Sony UPP but at least I saved tax by buying on base).

I set it up and started watching some random stations and movies and do believe this is a great picture right from the box. I'm not a TV diva and don't even care to find out what flashlighting and clouding are, but I will play around with the settings in this thread to see if I can make a good TV better! The sound is no-where near the quality on the old XBR, so I think I'll pick up a soundbar; I also can't figure out how to get MLB.TV using the TV's internet so if anyone is using this set with MLB.TV please chime in.
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post #96 of 1596
6/9/12 at 12:15pm
To anyone and everyone complaining about the black levels on the HX750 series, here are the settings you've been waiting for:

--Picture Adjustments menu--
Setting Memory: [any]
Picture Mode: Custom
Backlight: 1
Picture: Max
Brightness: 40 <--This is key!
Color: 60
Hue: G1
Color Temperature: Warm 1
Sharpness: 40
Noise Reduction: Off
MPEG Noise Reduction: Off
Dot Noise Reduction: Off
Motionflow: Standard <-- Off if you can't stand this effect
CineMotion: Auto 1

--Advanced Settings menu--
Black Corrector: Medium
Adv. Contrast Enhancer: Medium
Gamma: 0
Auto Light Limiter: Off
Clear White: Off
Live Color: Medium
Detail Enhancer: Medium
Edge Enhancer: Medium
Skin Naturalizer: Off [grayed out]
i/p Conversion Preference: Quality [grayed out]

--White Balance menu--
R-Gain: 0
G-Gain: 0
B-Gain: 0
R-Bias: 0
G-Bias: 0
B-Bias: 0

--Screen menu--
Setting Memory: [any]
Wide Mode: Full
Auto Wide: Off
4:3 Default: Off [grayed out]
Auto Display Area: Off
Display Area: Normal
Screen Position: [grayed out]
Vertical Size: 0 [grayed out]

--Pro Picture Setup menu--
[all settings default/Auto]

--Home Menu>Settings>Preferences--

--Scene Select menu--
Auto

--Eco menu--
Power Saving: Off
Light Sensor: Off
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post #97 of 1596
6/9/12 at 12:50pm
Quote:
Originally Posted by PhantomApollyon View Post

Well, I picked up and installed my 46HX750 last night and overall it's a very nice set. The menu's are slightly different, in a good way, than the HX729 was and overall performance is great. Gaming lag isn't even noticeable on "Game" mode with the panel set to "quality" which I was extremely happy to see. After adjusting all the picture settings I'm very happy with how the image looks. The 3D also seems to be much better than last year's models although honestly I will rarely ever use the 3D aspect. Now that the good stuff is out of the way, the bad part.


I'm very very annoyed to say, just like the three 46HX729's & one 46D6900WF I've had in the past 2 months, that this new one STILL has flash-lighting in the bottom corners identical to how the HX729's were. The auto back light adjust seems to do a better job than on the older models but it's still there. What's also maddening is that Sony has the same old response "Some models will be noticeably brighter in the corners, and it isn't something we repair at this time as it's normal and will fade over time". I can't understand how there can be this variance level in panel construction where the company would completely refuse to address the issue across the board. I mean...Is it just me that's seeing this? Are most people's eyes so bad that they don't notice this issue? Despite the fact that I know people with 2 year old XBR sets where this never faded away, does it really fade over time? Is there something wrong with my eyes? I'm sincerely struggling with understanding how this issue continues to plague most all LED sets I've seen(including the 2012's).


Now I'll be honest about the "problem". It's truly nitpicking and not something that most non videophiles would ever care about. The only time you see the issue come up is on sources that don't fill the screen(black bars on sides/top/bottom) and in a dark room. So if you don't do much of that sort of watching then you can probably(and should probably) just look past this issue without flinching because this is an incredibly good set.


Now the big question: Do I just deal with the things I dislike about plasmas or do I press start and begin the exchange game so to speak?
I have a KDL-55HX729 that has zero flash lighting.
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post #98 of 1596
6/13/12 at 6:15am
Thread Starter 
PhantomApollo

Have not seen the flash lighting. I think it would be rude to advice you to "deal with it" yet don't give up just yet. Hang in there, once your video settings are optimized you may be much happier.
Edited by 49Merc - 6/13/12 at 6:24am
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post #99 of 1596
6/13/12 at 9:11am
I would imagine as common as flash lighting can be, it affects a small percentage of sets. Otherwise, there would be thousands and thousands of posts for all TV manufacturers as it happens across the board. That being said, it does happen. My KDL-52EX701 has light leaks akin to flash lighting. It's not visible straight on but from angles and appears as blue-ish light leaks from the bezel.. I have ignored it since it's only seen from standing up close to the TV looking down or looking at the TV from an angle (or from the floor looking up). This defect is only seen on a black screen such as a credit roll in a dark room. My newer (12/11, KDL-55HX729 does not have this defect. It's what you can live with. If the TV is within your exchange period, why not return it if it bothers you? I didn't return the 701 because I was lazy and after a while ignored it since I watch this TV from a central position and it seems fine from that vantage point.
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post #100 of 1596
6/13/12 at 9:26am
Thread Starter 
I failed to mention that my daughter and son-law's 55HX850 had a terrible flash lighting problem straight out of the box. The replacement was much better but still had some light leakage. They kept it and have learned to ignore the problem since it is not visible most of the time.
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post #101 of 1596
6/13/12 at 10:22am
Quote:
Originally Posted by 49Merc View Post

I failed to mention that my daughter and son-law's 55HX850 had a terrible flash lighting problem straight out of the box. The replacement was much better but still had some light leakage. They kept it and have learned to ignore the problem since it is not visible most of the time.
LED based LCD displays are certainly not perfect and flash lighting, clouding, variations in off axis viewing vary set to set and manufacturer to manufacturer.
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post #102 of 1596
6/13/12 at 12:51pm
Quote:
Originally Posted by gatorboi352 View Post

To anyone and everyone complaining about the black levels on the HX750 series, here are the settings you've been waiting for:
--Picture Adjustments menu--
Setting Memory: [any]
Picture Mode: Custom
Backlight: 1
Picture: Max
Brightness: 40 <--This is key!
Color: 60
Hue: G1
Color Temperature: Warm 1
Sharpness: 40
Noise Reduction: Off
MPEG Noise Reduction: Off
Dot Noise Reduction: Off
Motionflow: Standard <-- Off if you can't stand this effect
CineMotion: Auto 1
--Advanced Settings menu--
Black Corrector: Medium
Adv. Contrast Enhancer: Medium
Gamma: 0
Auto Light Limiter: Off
Clear White: Off
Live Color: Medium
Detail Enhancer: Medium
Edge Enhancer: Medium
Skin Naturalizer: Off [grayed out]
i/p Conversion Preference: Quality [grayed out]
--White Balance menu--
R-Gain: 0
G-Gain: 0
B-Gain: 0
R-Bias: 0
G-Bias: 0
B-Bias: 0
--Screen menu--
Setting Memory: [any]
Wide Mode: Full
Auto Wide: Off
4:3 Default: Off [grayed out]
Auto Display Area: Off
Display Area: Normal
Screen Position: [grayed out]
Vertical Size: 0 [grayed out]
--Pro Picture Setup menu--
[all settings default/Auto]
--Home Menu>Settings>Preferences--
--Scene Select menu--
Auto
--Eco menu--
Power Saving: Off
Light Sensor: Off

Personally these settings don't do it for me, in particular using Adv Contrast Enhancer which raises black levels. I actually own the 55HX85

Taken from the review
Quote:
Gamma tracking was also much better and whilst we could have used the Advanced Contrast Enhancer to achieve an even flatter response, it wasn't worth it for the negative effect it has on black levels, i.e. it raises them

I use these settings,

Scene: Cinema
Picture Cinema 1 (for a bright day i use cinema 2 with everything the same, bar backlight of 5+
Backlight:3
Contrast: 89
Brightness: 49
Color: 49
Hue: 0
Color temperature: Warm 2
Sharpness : 20 for blu ray as this is actually neutral, ie no edge enhancement and no softening of the image, 40 for tv.
Noise reduction :Off
Dot noise reduction: Off
Reality Creation: Off
Smooth gradation: Low
Motionflow: Clear for tv off for Film
Film mode : Auto 1
Black corrector : Off
Adv. Contrast Enhancer: Off
Gamma: 0
LED Dynamic Control: Standard
Auto Light Limiter: Off
Clear White: Off
Live Color: Off
Detail Enhancer: Off
Edge enhancer: Off
R Gain: -2
G Gain: 0
B Gain: -8
R Bias: 0
G Bias: 0
B Bias: 0
Eco: Off

Aaron
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post #103 of 1596
6/13/12 at 1:28pm
It might be because the 850 has the X-Reality PRO Engine and the 750 is the X-Reality Engine. I have the 55HX729 from the previous model group which had the X-Reality PRO Engine like the 820. Could this be the difference? It might not matter ; just putting this out there. I have made very few adjustments on my TV, probably due to laziness.smile.gif I'm happy with it as it is with only a few tweaks.
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post #104 of 1596
6/16/12 at 2:17pm
has anyone else had very bad luck with anything internet related with this set? I can only access internet content literally half of the time I try to connect. No other WiFi device in my house suffers from any such issue.
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post #105 of 1596
6/22/12 at 7:34am
It appears the increased lighting on the corners and clouding are just a part of the LED game. It doesn't affect my normal viewing, only when the screen is completely blank or is all black and displaying like 2 words in the middle.

What is driving me nuts is some flash lighting that is unavoidable in almost every moving scene taking place in the dead center of the top of the set. It's almost as if there's a mini flash light (I'm guessing this is how the term came about!) beaming downward slicing the middle of the picture causing the image to become brighter right in the dead center of the screen the quicker the scene moves, only to dim out almost entirely in non moving scenes. I'm still tweaking settings in an attempt to neutralize this. My 2007 Bravia almost has a better picture than this set. It's scary!
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post #106 of 1596
6/22/12 at 10:27am
Flashlighting is a defect. I have the 55HX729 and do not have this. Many forum member do experience this across all brands but my guess is that the majority who don't have screen defects don't visit the forum. As I have stated before, a 3 year old Bravia 52EX701 that I own does have some flashlighting or light leaks.
Edited by steve ans - 6/22/12 at 10:37am
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post #107 of 1596
6/22/12 at 10:30pm
Hello Everyone. Question for you all: I'm in the process of going through Sony's exchange program. They are offering me the HX750 or the HX850. The 850 will cost me $500 more then the 750. Is it worth it to go with the 850? Would you recommend the 750? CNET didn't care for the 750, saying it wasn't nearly as good as the NX720.
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post #108 of 1596
6/22/12 at 10:39pm
Quote:
Originally Posted by gatorboi352 View Post

To anyone and everyone complaining about the black levels on the HX750 series, here are the settings you've been waiting for:
--Picture Adjustments menu--
Setting Memory: [any]
Picture Mode: Custom
Backlight: 1
Picture: Max
Brightness: 40 <--This is key!
Color: 60
Hue: G1
Color Temperature: Warm 1
Sharpness: 40
Noise Reduction: Off
MPEG Noise Reduction: Off
Dot Noise Reduction: Off
Motionflow: Standard <-- Off if you can't stand this effect
CineMotion: Auto 1
--Advanced Settings menu--
Black Corrector: Medium
Adv. Contrast Enhancer: Medium
Gamma: 0
Auto Light Limiter: Off
Clear White: Off
Live Color: Medium
Detail Enhancer: Medium
Edge Enhancer: Medium
Skin Naturalizer: Off [grayed out]
i/p Conversion Preference: Quality [grayed out]
--White Balance menu--
R-Gain: 0
G-Gain: 0
B-Gain: 0
R-Bias: 0
G-Bias: 0
B-Bias: 0
--Screen menu--
Setting Memory: [any]
Wide Mode: Full
Auto Wide: Off
4:3 Default: Off [grayed out]
Auto Display Area: Off
Display Area: Normal
Screen Position: [grayed out]
Vertical Size: 0 [grayed out]
--Pro Picture Setup menu--
[all settings default/Auto]
--Home Menu>Settings>Preferences--
--Scene Select menu--
Auto
--Eco menu--
Power Saving: Off
Light Sensor: Off

No warm 1... warm 2, and light sensor should be on if it's on a dim room or well... if you want a better picture with real blacks!!!

Also, brightness should be at 50 , so does color. Back light should go up to 5 for blu-rays, for tv content it may vary, minimum or 1 can be too little...
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post #109 of 1596
6/26/12 at 10:57am
Does anyone have any information regarding todays software update? I believe it is PKG1.3016AAA? Sony's site only has the info from the 6/05 update. I can't find a change log anywhere!
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post #110 of 1596
6/29/12 at 12:24pm
Man this thread came to a screeching halt!
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post #111 of 1596
6/29/12 at 2:18pm
Thread Starter 
It sure did. I wonder why?
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post #112 of 1596
6/29/12 at 2:24pm
Thread Starter 
Quote:
Originally Posted by gatorboi352 View Post

Does anyone have any information regarding todays software update? I believe it is PKG1.3016AAA? Sony's site only has the info from the 6/05 update. I can't find a change log anywhere!

Honestly, I generally do not download software updates but that does not answere your question. Sony Support may be able to provide info regarding the update. You can contact them by chat. Good luck.
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post #113 of 1596
7/2/12 at 8:11am
Has anyone had any luck or stories in general, of attempting to exchange their set with Sony themselves due to flash lighting issues? I didn't buy my set in a store and it's not even 2 months old. I am curious as to how responsive you all found Sony reps when attempting an exchange. The flash lighting in moving scenes is almost unbearable.
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post #114 of 1596
7/2/12 at 8:35am
Thread Starter 
Sorry to read about your problem gatorboi352

"I didn't buy my set in a store and it's not even 2 months old."

IMO, if you purchased your set used or from an unauthorized source then Sony will most likely not honor the warranty.

"due to flash lighting issues"

If you are talking about edge light then Sony does not consider this a defect.
...............

In closing, you can't make anything worst by contacting Sony Support.
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post #115 of 1596
7/2/12 at 9:09am
Sorry I should have specified that I purchased the TV brand new directly from Sony's online store, so no worries there.

The issue I am having is not the four corners of the screen edge light problems, I actually detail it in a few posts prior on this page. I will copy/paste my issue:

"What is driving me nuts is some flash lighting that is unavoidable in almost every moving scene taking place in the dead center of the top of the set. It's almost as if there's a mini flash light (I'm guessing this is how the term came about!) beaming downward slicing the middle of the picture causing the image to become brighter right in the dead center of the screen the quicker the scene moves, only to dim out almost entirely in non moving (static) scenes. I'm still tweaking settings in an attempt to neutralize this. My 2007 Bravia almost has a better picture than this set. It's scary!"

I have been unable to find any settings that mask this issue, and I am certain it wasn't present when I first purchased the unit (my OCD would have spotted it instantly). It actually seems to be getting slightly worse as the days pass by as well. I will contact their support phone number and see what luck I have.
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post #116 of 1596
7/2/12 at 9:22am
Thread Starter 
Thanks for explains. Contact Sony Support and go from there. Good luck.
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post #117 of 1596
7/2/12 at 10:07am
Quote:
Originally Posted by 49Merc View Post

Sorry to read about your problem gatorboi352
"I didn't buy my set in a store and it's not even 2 months old."
IMO, if you purchased your set used or from an unauthorized source then Sony will most likely not honor the warranty.
"due to flash lighting issues"
If you are talking about edge light then Sony does not consider this a defect.
...............
In closing, you can't make anything worst by contacting Sony Support.
Sony most certainly does consider flash lighting a screen defect the last time I spoke with them quite a while ago before I bought my current KDL- 55HX729, which does not have flash lighting. My older KDL-52EX701 does exhibit light leaks when seen off angle but viewed straight on is not seen. Flashlighting is not present on all sets and most likely on a smaller percentage. However, obvious flash lighting isn't something i would like.
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post #118 of 1596
7/2/12 at 10:24am
Thread Starter 
Quote:
Originally Posted by steve ans View Post

Sony most certainly does consider flash lighting a screen defect the last time I spoke with them quite a while ago before I bought my current KDL- 55HX729, which does not have flash lighting. My older KDL-52EX701 does exhibit light leaks when seen off angle but viewed straight on is not seen. Flashlighting is not present on all sets and most likely on a smaller percentage. However, obvious flash lighting isn't something i would like.

I was mistaken. Thanks for correcting me.
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post #119 of 1596
7/2/12 at 10:28am
Quote:
Originally Posted by gatorboi352 View Post

Sorry I should have specified that I purchased the TV brand new directly from Sony's online store, so no worries there.
The issue I am having is not the four corners of the screen edge light problems, I actually detail it in a few posts prior on this page. I will copy/paste my issue:
"What is driving me nuts is some flash lighting that is unavoidable in almost every moving scene taking place in the dead center of the top of the set. It's almost as if there's a mini flash light (I'm guessing this is how the term came about!) beaming downward slicing the middle of the picture causing the image to become brighter right in the dead center of the screen the quicker the scene moves, only to dim out almost entirely in non moving (static) scenes. I'm still tweaking settings in an attempt to neutralize this. My 2007 Bravia almost has a better picture than this set. It's scary!"
I have been unable to find any settings that mask this issue, and I am certain it wasn't present when I first purchased the unit (my OCD would have spotted it instantly). It actually seems to be getting slightly worse as the days pass by as well. I will contact their support phone number and see what luck I have.

If you don't have any luck with Sony phone support, I suggest you try contacting the Sony Team on Facebook, Sarah Kepler seems to be the go too person, or you can try emailing sonylistens@am.sony.com. I'm on my second TV exchange going through them, not because of flash lighting but other issues. Just tell them you're not happy with the set and if it's possible to exchange it for the same or a different model.
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post #120 of 1596
7/2/12 at 1:15pm
Hello!

I just purchased the Sony KDL-55HX750 as a replacement offer from Sony Listens because of the optical block failure in my Sony KDS55A2020.

I suppose I am giving this new TV a 4/5 partly because I received a great offer.
After calibrating the TV (per input) and breaking it in a bit (~40 hrs), I must say that I am very satisfied with the picture quality and features.

Three questions though:

1) Are the people complaining about the "flashlight" issues have the back light set to 5/10 or higher?
I have my back light set to 2/10 and brightness set at 55. I do see some light in extremely black scenes but otherwise have no complaints. Doing my research I see that this affects most LED LCD sets to a certain degree.
2) I have no problem with this TV's ability to connect to my wifi router and maintain a strong signal (using a Netgear WNDR3700 router). Maybe the problem is with your wifi router?
3) The speakers are weak. Though I supposed that as thin as this tv is, it is sorta expected. Any soundbar/av receiver suggestions for this tv set would be great and very welcoming.


I am no way a videophile and am partial to plasmas (Panasonic Viera), I must say that Sony has a satisfied customer with this tv set.
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