Originally Posted by HLdan
I had a Sammy UN55D7000 LCD/LED and I ended up returning it and going for plasma. I just can't wrap my head around why the LCD/LED TV's cost significantly more when it's just an LCD with LED backlighting? Unless somebody can give me a good enough answer on this it seems like customers are just being fooled into thinking they are getting something significantly better. Although I have seen the Elite and it does look amazing I don't even understand why it costs so much more than a plasma?
I agree completely. There's no reason why the LCD/LED tvs should cost so much more than the plasmas. It's all marketing.
Well after going to Best Buy I decided it's best for my situation to get the 46" ES7500 LCD. I know there will be a host of issues because I've already had some experience with flashlighting and clouding on last year's LCDs but I just couldn't go through another round of break-in and since I've had other issues with the plasmas I'm hoping I can live with an LCD. I really wanted a 50" but they're not available yet - the Best Buy sales rep checked and the 50" ES7500 won't be available for another 3 weeks roughly, and they are quite expensive - the 46" was $450 more than the 51" E8000 which is absolute robbery. I went from feeling like I got a great deal on the E8000 to feeling robbed, and the 7500 was on sale for $500 less than regular price
But this is even more outrageous - they had to return the tv on one return and the extended warranty on another return. The tv went through just fine and it's going to be delivered on Friday. But
, when they processed the warranty return, it spat out a slip saying that there are an excessive number of returns so they will not accept another return for 90 days. What?? How can they sell me the tv with the understanding that it comes with a 30 day return policy, and then immediately turn around and tell us after we pay for it that we can't return it? That last return for the warranty, because it was done separately, and counts as a separate return, put us over the limit I guess (I think when we went in the other day to match price they may have processed it as a return also to re-ring the difference, I'm not sure how that worked). But why is that our fault that they had to ring things separately? If they kept it all on one transaction like we wanted tonight we wouldn't have hit that limit. And we just bought a new Panasonic blu-ray player 2 days ago and we haven't even tried a disc out yet - what if it has a problem and needs to go back? That also was sold with an understanding that it comes with a 30-day return policy. How can they sell that and the new tv to us and tell us after it's been paid for that we can't return it?
At least if they told us that any future
purchases cannot be returned, at least we would have been warned. But the slip says they will not accept any more returns period, for 90 days. So what if the blu-ray player doesn't even work, or the ES7500 doesn't turn on or the speakers are dead, whatever? I'm not happy and I intend to call their corporate number and dispute it tomorrow. The slip says I can dispute it and I intend to. Also, every time we returned a tv we bought a more expensive one - when we traded in the D7000 we spent several hundred more to upgrade to the ST50. When we went from the ST50 to the E8000 we spent another $150, and tonight we spent an additional $450! We also bought a WDTV Live media player last month and kept it, and a blu-ray player the other day. Why are they complaining?
So I'm nervous about the new LCD of course. I don't know if I made the right decision but I was out of ideas. I can't believe the LCDs cost so much more when plasmas actually look better. But thanks to the lack of quality control, I just couldn't deal with any more lines, fluctuations or ABL pops. Now instead I get to deal with viewing angles, flashlighting, clouding, and motion issues. Yay!