Official Samsung PNXXE7000 - PNXXE8000 owners thread - Page 107

i just bought a pn60e8000, i have had it about 2 months. i had everything hooked up to my wifi and had used netflix several times no problem,. the tv now wont even recognize a wifi connection. i am very frustrated and samsung is little help. all my other wireless devices work except my new $2500 tv.

any help? Thanks

Same with mine. Ordered my 51E7000 from Amazon on Cyber Monday.

OK, I'm a proud owner of a 60E7000 Samsung plasma. I like the PQ, design, how it handles motion, blah, blah,, ...and no abnormal buzzing.

But to my horror I have a slight case of IR from a white strip on a cable station. It's noticeable on light mono backgrounds. I've tried running snow the last couple of nights but to no avail.

My question is this? Will the Pixel flipper from Disney's WOW work any better?

Just got my PN60E7000 for Christmas and mounted on the wall...hooked up all the cables, did some recommended settings from CNET and the picture looks amazing! Have the sound running through my Bose/Denon set up and it's awesome! I did notice the buzzing, but as soon as I set the TV speakers to 0 and ran the sound through my audio set up, it stopped. Wondering if the loud buzzing is a result of some audio interference for most sets.
Anyway....my question is about the 10 pt. white balance...it's greyed out on all the menus for my various inputs, so I was wondering how do I access it? Thanks in advance for the help!

Select movie mode.

Thanks! Figured it out after I posted!

Make sure you set the Pixel Shifter mode to "on" in the system menu. The recommended settings (according the manual) are 4 vertical, 4 horizontal, and 4 for time interval (despite being contrary to intuition). Also, run the screen wiper feature as long as it takes to remove the image retention. The manual states that it may take up to 1 hour to fully remove it. It seems like it runs for 10-15 minutes before the television shuts off so you may have to run it a few times. Personally, I like how Pioneer does it; it runs automatically for 1 hour before shutting off. I wish Samsung could add a feature that lets you manually specify how long you want it to run.

I wouldn't run snow patterns to remove the image retention. The wipe feature (high IRE to low IRE) is the best way to remove it because it cycles pixels from their maximum to minimum discharge states.

I had the same problem after I changed out my wi-fi router and thought that was the problem and spent hours of trying to get it to connect. When I was setting up the TV's wifi to the new router it would only make it part of the way through (step 2 I think) and lock up. It turned up being a bad wifi dongle inside the display, they replaced the main board first and that didn't fix the problem. Its been about 4 months since the repair and all is still working.

Sounds like you may need the service techs to come out. I had to work with the CSR and do all their canned support items to try and fix the problem, but once I did all that they sent out the repair tech. Just plan on spedning some time on the phone and doing all the steps they ask before they will send out a tech.

Ugh.

Forget the fact that my plasma is already a loud buzzer, but either it's getting to me more or I sense it's even louder as of last night.

The buzz is so darn annoying. I have to borrow a pickup truck so I can return this Plasma and exchange it for an ES7003 or ES7100. Really disappointing, I love this E8000's picture. I hope I'm not disappointed by the LED's PQ.

Actually, I do have the Pixel Shifter on with the recommended settings and I have ran the wipe feature overnight. I appreciate the input but the question remains, will the Pixel flipper from Disney's WOW work any better? The IR is fairly faint but I'm unable to remove it.

I would be all for a panel replacement... if I didn't already accumulate 2,000 hours on mine and calibrate it to ensure good colors and IR.

Sorry, can't help you then. I'm surprised your IR is that bad (the fact that it persists). My brother likes to abuse my set and it gets IR frequently; sometimes it sticks out like a sore thumb. I tend to run the IR wiper often and I've never had any lingering IR.

What picture settings are you using on your TV? Is it in torch mode? (N.B. I know the Standard setting is pretty dim to meet the Energy Star requirement.)

Hi Venus,

I can't answer your question but if you don't mind, could you share a bit more about the circumstances that led to your IR. in the spirit of learning from the mistakes of others...

Any IR I've had has been very temporary but its a constant concern.

Thanks!

Hi guys,
Been following this thread for awhile.

just wanted to ask a quick question, well two.

I recently purchased the pn51e8000 and I've been going through the motions with break-in(typical initial plasma owner ritual).

My question is I've tried using the Evangelos Break in slides(http://www.eaprogramming.com/downloads/download_main.htm), however some of the jpeg files can't seem to be read by the tv. Just wondering if there's any issues with jpeg formats on your e8000/7000s.

Also any particular blu ray disc or slides you guys recommend during the break-in process?

Thanks guys! You guys are awesome!

Did you use these http://www.eaprogramming.com/downloads/files/BreakIn_Images.zip and put them on a thumb drive? They work fine for me. Contrary to the opinions of others, I ran the slides when I wasn't watching TV. I ran the slides and watched content that filled the screen for the first 200 hours. I have no hint of IR and I watch a lot of letterboxed content and content with the crawling text banner. Some report not running slides and have no IR issues either. From following this thread, there appears to be more reports of IR issues from owners of the 51" TV.

Hi everyone --

I just picked up a new PN51E7000 yesterday and set it up last night. I watched about 1/2 hour of Avatar and the image was amazing. I posted in a separate thread a question about break-in, but was wondering what mode I should be using initially. It was set to "standard" which didn't look very good, so I now have it on Movie. Is that appropriate? I realize I will need to use it for a while before calibrating.

Also, is there a full user's manual anywhere? This thing has a ton of features and the pamphlet that came with it is pretty pathetic.

Thanks!

My 64E7000 has been working great and I am not sure if this adds a wrinkle to to the smart hub display flashing on the screen upon start up but mine never did this until I went in last weekend and activated the smart hub system. Prior to the activation, I did not have the display briefly flash, now I do.

Is there a way to go in the menu and deactivate it? I will just use the apps on my Panasonic bluray player anyway.

Dave

Out of the box many agree that movie mode looks the best. There is a an e-manual on the TV. Menu>support>e-Manual.
You can also download a manual in PDF from the Samsung website.
FYI, If you register the TV on the Samsung site it extends the warranty for 3 months.

Hi..yup I used the slides from http://www.eaprogramming.com/downloads/files/BreakIn_Images.zip but somehow the tv could not read the first few slides (used a thumb drive).. Any suggestions?

Thanks, I'll check those out. And thanks for the warranty information.

Do I need to register an account with Samsung in order to use the web browser and Apps? My network setup fine yesterday, but I wasn't having much success trying it out.

The wifi adapter needs to be replaced. Same thing happened on my set and a tech replaced the adapter. When Samsung schedules the service call the service company will call you. When they do you should explain the problem and tell them the wifi adapter is bad. They should be able to order the part before they come out to your location. You need to stress it is the wifi adapter, some companies get this mixed up with a bluetooth adapter. Once they get the part they can come out and install it. This will eliminate the service company from having to come out twice.

I'm using the movie picture setting. I do use the vivid picture setting when I run the scroll feature (the screen wiper).

Hi boondongle,

It's a thin rectangular bar that I first noticed when I was watching the end credits of a TV show where the text was black and the background was white. At first I didn't know where it came from but later found out it came from a cable channel that has a white bar in the same location for every show. Like I said it's very faint and only noticeable on light color mono backgrounds. It's one of those if you didn't know about it you would never notice it but since you do it kinda bugs you things.

I went ahead and ordered the Disney WOW blu-ray and will give their pixel flipper a try. If nothing else I may be able to enhance the PQ since after all it's mainly a calibration disk.

Anyone that is using game mode for gaming leave dynamic mode on low?

Someone should start a settings thread. I noticed the VT50 owners (and others) have separate owners and settings threads.

Another break-in question (sorry). I have a PN51E700 and have been running a DVD of the break-in slides except when watching the set and overnight (or when nobody is at home). At this rate it is going to take some time to get to the 100 plus hours. Last night my wife wanted to watch a movie streaming from Amazon and it was going to have black bars on the top and bottom for about 2 hours. For whatever reason, the Zoom options were greyed out and I could not get the movie to fill the screen. I didn't feel comfortable doing this with only about 10 hours on the set, so we wound up watching on a computer.

Anyway, I was feeling like I was being a little paranoid about the whole thing. We primarily use the TV to watch movies and it seems like most movies these days are not full 16:9. Is it reasonable to watch a movie with the bars at 50% contrast and brightness and then go back to slides? Is this something I am going to have to be concerned about even after 100-200 hours?

It seems everything, whether movies, TV, sports or whatever, has some sort of fixed logo, bars, etc. that could be a potential issue.

As you can probably tell, this is my first plasma and while I don't want to be ridiculous about it, I do want to take reasonable precautions, if necessary.

I didn't run any slides. I just avoided video games. Watched it asi normally would. Have had it for about a month now and no issues. Personal opinion is some of the voodoo around modern Plasmas is overblown. it's true the phosphors age and settle in with time, but don't limit yourself to only 1.85:1 movies and youll be fine. Ignore the witch doctors and enjoy your TV.
Edited by boondongle - 12/30/12 at 10:52am

Thanks. I'm sure the issue is overblown, but I may have a problem here. I bought the Plasma because we watch a lot of movies and the Plasma picture for movies is great. We hardly watch any TV at all. I never really paid attention before, but it seems like a good 80-90% of the movies are in some form of letterbox. I don't want to be wondering all the time if I have watched enough of the right kind of content, or say "OK, we watched two letterbox movies, so I better watch something full screen now." I have enough things in my life that require maintenance and looking after, a TV shouldn't be one of them! LOL. I know I can change the format to watch full screen, but I would prefer to watch the movie in its original format.

Anyway, I love the set, but am wondering if I made the right choice based on our viewing habits. Am I making too much of it?

Your television's aspect ratio (AR) is 16:9, or 1.78:1. In other words, a screen that runs 48 inches across would run 27 inches downward. This AR will still have letterboxes on any content that has a greater aspect ratio, such as:

1.85:1
2.35:1
2.39:1
2.40:1

Check your movies that you've played with the letterboxes, and you'll probably see that it has one of the following aspect ratios.

I also don't believe that you can fill the screen with the 2.35-2.40 films. At least, I don't think you can zoom like that with Blu-rays on HDMI. If you change from Screen Fit to 16:9, you can cut off the small black bars on 1.85:1 films. The only films that won't have any black bars are ones set to 1.78:1.