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Official Samsung PNXXE7000 - PNXXE8000 owners thread - Page 117

post #3481 of 4210
2/7/13 at 11:27am
Quote:
Originally Posted by boondongle View Post

I downloaded the AVS calibration disc and on Movie/Warm 1 believe it or not most everything was just about dialed in. I have the E7000 but they are essentially then same panel.

I bumped cell light to 20, contrast to 98. Gamma +1 ,color +1 (I live a little extra color)

Sharpness 20 give or take.

Brightness 46 or less to decrease dithering and the 'tv off' effect of all black scenes.

Also, make sure the Black Level is set to off. If you have it on Dark/Darker etc. it will turn the panel off on all black scenes.

The CNET settings looked washed out, bluish and just bad on my set.

We could really use a thread just for settings on these TVs. This thread at 3,492 posts is a bit long to wade through….. smile.gif

I agree. A settings thread would be very helpful. Thanks for posting yours here. What cnet settings did you try on your set? The settings for the Pn51e8000?

By the way, after my back and forth, I decided to keep my PN51E7000 and I must say that the more I use it, the more I like it. I have to play around a little with color temperature, I think, because depending upon the source, sometimes the skin tones look a little off to me -- it's currently on Movie and Warm 2 (but then I have color issues :-)). I was also able to get an old attic antenna working last weekend and while I watch very little broadcast TV, it is great to have an HD signal for most of the over the air stations now (and for free!).

Regarding the antenna, does anyone have a suggestion how to easily boost the signal a little? There are a couple of stations that aren't coming in even though the towers are supposedly at the same location as other stations that come in perfectly, and I would like to be able to get them.
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post #3482 of 4210
2/7/13 at 11:48am
So a Samsung tech came out yesterday and told me that the buzzing on my new 64" E7000 was completely normal, and they are all the same so if I exchanged it I would end up with another just as loud. That's a shame, because it's loud enough that I can hear it 15 feet away. This is my second E7000 and they both sound the same. My 64" D7000 (which is broken due to an accident) was very quiet for the 18 months that I owned it...I couldn't hear it from 3 feet away.

I don't understand why Samsung has gone backwards and made a TV that buzzes more in 2012 than their TVs in 2011 did.
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post #3483 of 4210
2/7/13 at 12:51pm
Quote:
Originally Posted by ed3120 View Post

So a Samsung tech came out yesterday and told me that the buzzing on my new 64" E7000 was completely normal, and they are all the same so if I exchanged it I would end up with another just as loud. That's a shame, because it's loud enough that I can hear it 15 feet away. This is my second E7000 and they both sound the same. My 64" D7000 (which is broken due to an accident) was very quiet for the 18 months that I owned it...I couldn't hear it from 3 feet away.

I don't understand why Samsung has gone backwards and made a TV that buzzes more in 2012 than their TVs in 2011 did.

I have a 60" e7000 no noticeable buzz. I guess I am lucky but I do not believe the tech, sounds like an easy cop out. Just curious, I have heard some of the newer skinny HDMI cables are directional. Could this be an issue with the buzzing? put in wrong way?
Edited by atcdav - 2/7/13 at 12:58pm
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post #3484 of 4210
2/7/13 at 1:01pm
Quote:
Originally Posted by ed3120 View Post

So a Samsung tech came out yesterday and told me that the buzzing on my new 64" E7000 was completely normal, and they are all the same so if I exchanged it I would end up with another just as loud. That's a shame, because it's loud enough that I can hear it 15 feet away. This is my second E7000 and they both sound the same. My 64" D7000 (which is broken due to an accident) was very quiet for the 18 months that I owned it...I couldn't hear it from 3 feet away.

I don't understand why Samsung has gone backwards and made a TV that buzzes more in 2012 than their TVs in 2011 did.
My set has a very loud buzz too. Im going to call for my warranty that i have and see what they will do. ill post results after they come out
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post #3485 of 4210
2/7/13 at 1:36pm
Quote:
Originally Posted by j0hnnyyyy View Post

My set has a very loud buzz too. Im going to call for my warranty that i have and see what they will do. ill post results after they come out

Did it always have it, or do these buzzes get better or worse with time?
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post #3486 of 4210
2/7/13 at 1:37pm
Quote:
Originally Posted by atcdav View Post

I have a 60" e7000 no noticeable buzz. I guess I am lucky but I do not believe the tech, sounds like an easy cop out. Just curious, I have heard some of the newer skinny HDMI cables are directional. Could this be an issue with the buzzing? put in wrong way?

Mine only go in one way. My screen buzzes even displaying test patterns, it doesn't need an HDMI input to do it, so that rules that out.
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post #3487 of 4210
2/7/13 at 1:47pm
Quote:
Originally Posted by atcdav View Post


I have a 60" e7000 no noticeable buzz. I guess I am lucky but I do not believe the tech, sounds like an easy cop out. Just curious, I have heard some of the newer skinny HDMI cables are directional. Could this be an issue with the buzzing? put in wrong way?
There is no relationship between HDMI cables, directional or not, and buzzing from a plasma display.
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post #3488 of 4210
2/7/13 at 3:39pm
Quote:
Originally Posted by ed3120 View Post

Did it always have it, or do these buzzes get better or worse with time?
it always had it but i barely had it for a week and the panel is brand new. I think the buzzing has been getting better though im going to break in the panel couple hundred hours and if the buzz is still as loud as when i first got it im going to call in my warranty
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post #3489 of 4210
2/7/13 at 5:06pm
Chalk me down as one who has a buzz free display. Plus I had the panel replaced for an another issue and it still does not buzz. Maybe some of you are unlucky or have hyper-sensitive hearing?
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post #3490 of 4210
2/7/13 at 6:10pm
Has anyone compared a 64e550 against the 60-64 e7000/8000 or has anyone returned one for either. I got the 64e550 but I may be interested in returning it for either one. I paid $1999 for it which is $100 more than the 60e8000 and $400 more than the 60e7000. Did I make the correct decision or are the higher end models that much better over the 64" 550 series?
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post #3491 of 4210
2/7/13 at 6:13pm
Quote:
Originally Posted by spimm View Post

Has anyone compared a 64e550 against the 60-64 e7000/8000 or has anyone returned one for either. I got the 64e550 but I may be interested in returning it for either one. I paid $1999 for it which is $100 more than the 60e8000 and $400 more than the 60e7000. Did I make the correct decision or are the higher end models that much better over the 64" 550 series?
Highe models are way better when it comes to pq then the e550. Blacks are way deeper and if you watch a lot of blu rays the 8000 can refresh at 96hz
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post #3492 of 4210
2/8/13 at 3:50am
I've gone through 4 E8000 panels (51") (the 7000 and 8000 panels are identical) for a variety of reasons, and NONE of them has any buzz - none, zip,nada, bupkus - and I'm REALLY sensitive to high frequency sound. (Yes there is electrical "hum" like old CRTs that can be barely heard in a silent room with my head on the display)The Samsung service rep here in Raleigh said that he's never heard of or replaced a panel for buzzing. If I had a buzzer, I'd contact Samsung or the store that sold it to me, and demand a replacement or a refund, and if a service tech said "it's normal" I'd contact Samsung again. DISCLAIMER: all of my panels have been wall mounted, and without ANY of the stand additions. From what I've read about "buzzers", and the description of the location of the source, directionality, and type of sound, I'm suspicious that the stand mount/connection to the TV might well be the issue. Might actually be worth a poll of some sort, or maybe some of you with buzzers can unmount your panel and check to see if buzzing is reduced.
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post #3493 of 4210
2/8/13 at 7:10am
So my e7000 screwed up last night. The TV was on all day. After 15 hours or so of being on ( snow day, every home smile.gif), the screen went white with red/green pixels firing off. It looked like the old "snow" when a channel went off air except for the red/green instead of grey/black. no sound. I didnt have another device connected to switch the input so I turned it off and back on and all was fine again. Anyone experience this before? I chatted with Samsung, the rep was unfamiliar with this symptom. Could be the HDMI cable or HDMI input possibly or just a glitch. Was not the cable box since the show was on demand and was still playing went I turned the TV back on.
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post #3494 of 4210
2/8/13 at 7:38am
Quote:
Originally Posted by spimm View Post

Has anyone compared a 64e550 against the 60-64 e7000/8000 or has anyone returned one for either. I got the 64e550 but I may be interested in returning it for either one. I paid $1999 for it which is $100 more than the 60e8000 and $400 more than the 60e7000. Did I make the correct decision or are the higher end models that much better over the 64" 550 series?

the worth of improvement can only be determined by you.....The 6500,7000,8000 all have the same filter\panel so you will see a marked improvement in PQ quality and a reduction in reflections...going to the 7000/8000 also gets you a dual core proc to improve the performance of apps and such, going to the 8K gets you motion\voice control as well as an integrated cam.....then you have to determine if loosing 4" of screen space is worth it to you.....Always remember that this is an enthusiat forum so it wil tend to sqew to the higher end models......if you are happy with the 550 remain happy and stay off thi site ;-) youll always have second thoughts if you listen to all the posts here........My best advice usually is to the get the biggest set that will fit in your space and the higest model you can afford, once you find something you are happy with, stay happy and stick with it...There is nothing wrong with havinga lower end model smile.gif
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post #3495 of 4210
2/8/13 at 9:56am
Does anyone know the VESA pattern on the 64E8000? I have seen both 800x400 and 600x400.
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post #3496 of 4210
2/8/13 at 11:04am
Quote:
Originally Posted by theos2 View Post

Does anyone know the VESA pattern on the 64E8000? I have seen both 800x400 and 600x400.

The Samsung manual states 600x400 for 59-64" displays. You cand download a PDF of the manual from their website.
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post #3497 of 4210
2/8/13 at 11:38am
Quote:
Originally Posted by atcdav View Post

I have a 60" e7000 no noticeable buzz. I guess I am lucky but I do not believe the tech, sounds like an easy cop out. Just curious, I have heard some of the newer skinny HDMI cables are directional. Could this be an issue with the buzzing? put in wrong way?
No cop out. They all buzz. And by all, I mean all plasmas; to varying degrees. The sound is directional. The volume of the sound has to do with the Tv's position (how far from the wall, angle to the wall, height), your viewing position, acoustics of the room and so on. I could hear it from the kitchen of my condo, but not at the viewing area, and only with my head turned at a certain angle. This was the case on my E7000, and 3 D7000s. I just moved and now can hear it from my viewing area. I will be looking into mounting some sound dampening material behind the TV to remedy this.

I am at a loss for words in regards to your hdmi explanation. Very comical, much like your +3 gamma settings.
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post #3498 of 4210
2/8/13 at 11:50am
Quote:
Originally Posted by ellisda1 View Post

I've gone through 4 E8000 panels (51") (the 7000 and 8000 panels are identical) for a variety of reasons, and NONE of them has any buzz - none, zip,nada, bupkus - and I'm REALLY sensitive to high frequency sound. (Yes there is electrical "hum" like old CRTs that can be barely heard in a silent room with my head on the display)The Samsung service rep here in Raleigh said that he's never heard of or replaced a panel for buzzing. If I had a buzzer, I'd contact Samsung or the store that sold it to me, and demand a replacement or a refund, and if a service tech said "it's normal" I'd contact Samsung again. DISCLAIMER: all of my panels have been wall mounted, and without ANY of the stand additions. From what I've read about "buzzers", and the description of the location of the source, directionality, and type of sound, I'm suspicious that the stand mount/connection to the TV might well be the issue. Might actually be worth a poll of some sort, or maybe some of you with buzzers can unmount your panel and check to see if buzzing is reduced.
It has nothing to do with the stand. Yours buzzes too, but perhaps it is not noticable when wall mounted, as TVs using the stands are further from the wall allowing the sound to bounce back at the viewer. Very interesting.
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post #3499 of 4210
2/8/13 at 5:53pm
Quote:
Originally Posted by atcdav View Post

So my e7000 screwed up last night. The TV was on all day. After 15 hours or so of being on ( snow day, every home smile.gif), the screen went white with red/green pixels firing off. It looked like the old "snow" when a channel went off air except for the red/green instead of grey/black. no sound. I didnt have another device connected to switch the input so I turned it off and back on and all was fine again. Anyone experience this before? I chatted with Samsung, the rep was unfamiliar with this symptom. Could be the HDMI cable or HDMI input possibly or just a glitch. Was not the cable box since the show was on demand and was still playing went I turned the TV back on.
Unless a HDMI cable came part way out and got reinserted, it wasn't the cable. Did you try other channels? It could have been a short glitch from your cable company.
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post #3500 of 4210
2/8/13 at 7:39pm
Quote:
Originally Posted by ellisda1 View Post

I've gone through 4 E8000 panels (51") (the 7000 and 8000 panels are identical) for a variety of reasons, and NONE of them has any buzz - none, zip,nada, bupkus - and I'm REALLY sensitive to high frequency sound. (Yes there is electrical "hum" like old CRTs that can be barely heard in a silent room with my head on the display)The Samsung service rep here in Raleigh said that he's never heard of or replaced a panel for buzzing. If I had a buzzer, I'd contact Samsung or the store that sold it to me, and demand a replacement or a refund, and if a service tech said "it's normal" I'd contact Samsung again. DISCLAIMER: all of my panels have been wall mounted, and without ANY of the stand additions. From what I've read about "buzzers", and the description of the location of the source, directionality, and type of sound, I'm suspicious that the stand mount/connection to the TV might well be the issue. Might actually be worth a poll of some sort, or maybe some of you with buzzers can unmount your panel and check to see if buzzing is reduced.

I'm on my second buzzing E7000 (I exchanged the first, which buzzed the same) It buzzes on the wall and it also buzzed when I plugged it in while it was still sitting in the styrofoam of the box that it came in. The second E7000 came with a dead pixel and Samsung is going to change the panel. I really hope that fixes the buzz. Other than that, I really like the TV.
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post #3501 of 4210
2/8/13 at 8:19pm
Hi all,

need dome help here. I saw firmware update was available so i proceeded to update. it downloaded and began to install it but now the tv just turns of every minute or so. the remote is very unresponsive - sometimes works sometimes doesnt. Sometime when i hit the off button it starts to update the camera firmware and then turns off again.

what the hell is going on? can i reset to factory settings somehow?

Thanks
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post #3502 of 4210
2/8/13 at 11:04pm
Quote:
Originally Posted by Gialandon View Post

Hi all,

need dome help here. I saw firmware update was available so i proceeded to update. it downloaded and began to install it but now the tv just turns of every minute or so. the remote is very unresponsive - sometimes works sometimes doesnt. Sometime when i hit the off button it starts to update the camera firmware and then turns off again.

what the hell is going on? can i reset to factory settings somehow?

Thanks
First, check to see if your TV has fully installed the new FW, or just downloaded the new FW only, by going to "Contact Samsung" in the menu. See if your FW has changed. I had similar issues on my 64e7000 immediately after downloading the update, but the firmware still showed the old version upon restart, 1041. I have a hunch that the new FW, in my case 1046.2, was installing in the background and possibly causing the issues because the next morning it showed 1046.2 and the issues you described were corrected.

I would not recommend a factory reset if your TV could be installing the new FW in the background. Give it a night, and report back to us first.

Also, a factory reset will not revert your FW back to original. What you have is what you have, unless anybody at Samygo has discovered a downgrade method as they did for the D series.

*To perform a factory restart, hold the "Exit" button on the remote for 15 seconds.
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post #3503 of 4210
2/9/13 at 1:25am
Quote:
Originally Posted by Icon13 View Post

First, check to see if your TV has fully installed the new FW, or just downloaded the new FW only, by going to "Contact Samsung" in the menu. See if your FW has changed. I had similar issues on my 64e7000 immediately after downloading the update, but the firmware still showed the old version upon restart, 1041. I have a hunch that the new FW, in my case 1046.2, was installing in the background and possibly causing the issues because the next morning it showed 1046.2 and the issues you described were corrected.

I would not recommend a factory reset if your TV could be installing the new FW in the background. Give it a night, and report back to us first.

Also, a factory reset will not revert your FW back to original. What you have is what you have, unless anybody at Samygo has discovered a downgrade method as they did for the D series.

*To perform a factory restart, hold the "Exit" button on the remote for 15 seconds.

I had a look under contact samsung and it is diplaying the new firmware. So i did try the reset but didn't do much except reset all the channels and reset the tv as it was out of the box.

Unfortunately the tv is still turning off and on every minute or so making it impossible to navigate to anything.
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post #3504 of 4210
2/9/13 at 4:42am
Quote:
Originally Posted by Gialandon View Post

I had a look under contact samsung and it is diplaying the new firmware. So i did try the reset but didn't do much except reset all the channels and reset the tv as it was out of the box.

Unfortunately the tv is still turning off and on every minute or so making it impossible to navigate to anything.

You're not alone. Call Samsung immediately and set up service. No troubleshooting you can do to fix this.
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post #3505 of 4210
2/9/13 at 8:16am
Quote:
Originally Posted by iBoB View Post

You're not alone.

Could you tell us more about this? This is the first post I've read about this issue. I've learned to hold off on updates until folks are done reporting problems. So far I think I've seen 3 people with issues and this is the only issue that hasn't resolved it's self.
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post #3506 of 4210
2/9/13 at 11:04am
Quote:
Originally Posted by htwaits View Post

Unless a HDMI cable came part way out and got reinserted, it wasn't the cable. Did you try other channels? It could have been a short glitch from your cable company.
I did not try to change channels on cable box. Duh. Good idea. I would have at least seen the channel change in the box itself if nothing else . I did have the same issue reoccur almost 24 hours later. I tried picture test and it was fine , TV menus work. I have no other devices right now to try other inputs. I did instal a different HDMI cable so that is ruled out. I turned the TV off and on again and all was well. I called Samsung they had no clue but thought it maybe comcast since the menus and picture test worked. I called comcast but they said everything looked fine on their end. Can't find a problem when it is not occurring. Updated the firmware to 1046. Called samsung back. This guy said the 1046 update had lots if fixes in it so maybe old firmware was the issue. If it happens again he is thinking motherboard
Edited by atcdav - 2/9/13 at 11:37am
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post #3507 of 4210
2/9/13 at 11:12am
I was reading a lot a bout the buzz. It seems most buzzing complaints are form TV wall mounted. TVs on the stand have fewer complaints. I think it may be that they all buzz but when the TV is very close to the wall the sounds bounces back into the room. I do not really hear a buzz, My TV is on the stand. I have to mute it and walk up to it to here the buzz
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post #3508 of 4210
2/9/13 at 1:40pm
Quote:
Originally Posted by Icon13 View Post

It has nothing to do with the stand. Yours buzzes too, but perhaps it is not noticable when wall mounted, as TVs using the stands are further from the wall allowing the sound to bounce back at the viewer. Very interesting.

Completely and totally incorrect. No buzz, x 4 (panel hum, yes, and barely detectable as stated in the OP). And it's not just me - nobody can hear any noise, at all, from my display, even when I put up a full screen white pattern. FWIW, one of the panels that the service tech brought in (and immediately took back due to dead pixels) was fired up without being wall mounted. No buzz.
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post #3509 of 4210
2/10/13 at 12:11am
Quote:
Originally Posted by ellisda1 View Post

Completely and totally incorrect. No buzz, x 4 (panel hum, yes, and barely detectable as stated in the OP). And it's not just me - nobody can hear any noise, at all, from my display, even when I put up a full screen white pattern. FWIW, one of the panels that the service tech brought in (and immediately took back due to dead pixels) was fired up without being wall mounted. No buzz.
Agree to disagree. All plasmas buzz. I am on my fourth Samsung plasma in 2 years, and none of them could I hear a buzz at my old place; none were wall mounted. I can hear it at my new place, but do not find it that distracting. Just because you do not hear it, does not mean it is not there, wall mounted or not. The buzz is very case sensitive to the environment. Be happy your current viewing environment cancels the sound well, just as my former one did too.

Trust me, it is the strangest noise. If you turn your head 2 inches to the left or right, it is completely gone. But, once you hit that sweet spot, there it is again. Sometimes I move my head back and forth, like hitting a mute button on and off. And just a few inches too. But never at my old house.
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post #3510 of 4210
2/10/13 at 9:31am
Quote:
Originally Posted by ferl View Post

Could you tell us more about this? This is the first post I've read about this issue. I've learned to hold off on updates until folks are done reporting problems. So far I think I've seen 3 people with issues and this is the only issue that hasn't resolved it's self.

It started after an update. First I had the power supply and the display panel replaced, no luck. They just replaced the main board which seems to have fixed the problem.
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