Official Samsung PNXXE7000 - PNXXE8000 owners thread - Page 120

I can't get 1047 to download it starts and gets to about 97% then I get error message it says it's not available on the server yet. I went to Samsung web site and its not there????

Did you get it to download or did it do it automatically

It was triggered by the firmware update, but it's likely that there's some other contributing factor. (If not there would be more than a half-dozen or so such instances in this forum.) In my case, the motherboard was replaced & the issue remained so either I'm uniquely unlucky -- with spectacular consistency, on motherboards, or that's not where my trouble lies.

I can easily live another week or two with no Internet on my TV (my viewing content is pretty-much all networked through my Oppo anyway), so I'll let some of the other lab rats test 1047. I'm fairly sure that Samsung will try to get to the heart of this problem and if it's not the firmware, they've already shown that they're more than willing to send techs to keep replacing parts until the matter is resolved.

Ran 1047 on my 51E7000 tonight. So far so good.

edit: touch wood...
Edited by boondongle - 2/16/13 at 12:37am

I can't get the update to down load I get to about 95% then I get an error 0 saying the latest update is not available on server then I turned off my av receiver tried it again still doing the same thing then I unplugged my LAN then tried wireless still the same thing, is anyone else having this issue. I chatted with some one at Samsung they said there was no 1047 firmware update but if there is an issue with your firmware your tv will try to update a fix???? Is this true because I can't find firmware 1047 on the web site.
Edited by bargervais - 2/16/13 at 4:48am

I assume there is a way to load subtitles (.srt, .sub/idx) when playing videos off the usb ports.

On external media players there is usually a button on the remote, does anyone know how to show them in the e7000? TIA

Thanks I'm in Florida Tampa bay area I will keep trying to update the firmware the only reason I want an update is my amazon app doesn't load all the time and hoping a new firmware will fix it it was working fine before the last update 1046.2

Just got a PN64E7000 home and set it up. I've watched a few blurays and I'm seeing something weird with motion. I'm admittedly not an expert, so you might have to help me find the right words to describe it.

The faster things pan, the more ghost-like the image looks. In one particular scene (Blow Out Criterion bluray, the scene where Travolta is in his editing room and the camera pans around the room several times from the center of it), I saw props in the scene look like they were flickering as they moved, kind of stair stepping across the screen. Other times it's a bit smoother, but still very ghost-like, like the screen isn't updating fast enough or something. It's hard to describe.

I have a 60GB PS3 connected to the screen via HDMI. Movie mode (with a few color tweaks based on the calibration disc I downloaded from this site), Game Mode is off, Cinema Smooth mode is on. The TV reports it's receiving 1080 24p signal.

It's very frustrating. Have to wonder if I, being a newb to home theater stuff, have simply screwed up some setting somewhere. I also wonder if maybe this is just normal and I'm not used to it.

Any advice on how to correct this?

I've noticed this behavior in every film I've watched, the most recent being three Criterion blu rays: Blow Out, Rushmore and The Game.

Thanks!

I did that

I would choose amazon app it gets as far as a gray screen and locks up. I turned off the tv then turn it back on and it works, then later in the day it locks up again. if I unplug the tv after I power off the tv it works fine, but then it will do it again later. What a pain.

Here is An update when I select amazon app most times it will freeze so I wait about a min. Then I hit exit relaunch smart hub choose amazon app and then it will load without any trouble
Edited by bargervais - 2/17/13 at 12:10pm

Hello,
New owner went with Samsung E8000 over the Panny GT just because I already have a Panny and thought this thing looked fantastic (not that the Panny didn't). Anyway, couple questions.

How the heck can I check the hours on this thing? An internet search left me with try while on stand by it info-menu-mute power and try as might that doesn't work.
How for the love of god can I erase some of the memory to install some additional apps? It looks I have over 500mb of the 770? already filled and I have only downloaded two kids apps? What the heck?

I used the cnet settings for my picture Directv h24 source. If someone could point me in a new direction that would be great. Anything else I should look at do?

This community is always so helpful to people and people are significantly more knowledgeable than just some random posts on line.

THANK YOU THANK YOU!!!

Had a friend who works in broadcast come over and take a look at my problem. Turns out I'm just seeing the judder caused by bad panning in 24fps. Nothing in my signal flow, nothing that can really be fixed. We forced the PS3 to convert output to 60fps and it's a little less jarring, but the frame interpolation also looks weirder, so I'll just stick with true 24p.

Are you using the 96hz mode on the E7000?

I just pulled the trigger on a 60" Sammy E7000 (coming from an ST50, looking for a sharper image). I read that there were some issues with firmware updates on these TVs. Do these updates improve the picture quality of the set? I still haven't received my E7000, but was planning on waiting to update its firmware if some of you are having issues with that.

Does the TV automatically install the update when connected to the internet? Also, what picture settings do you guys think would be the best for this plasma? I've only found a few (CNET, flatpanelshd, etc). I'm assuming that settings for the E8000 and E7000 can be the same, correct? Thanks in advance!
Edited by lyrrad721 - 2/18/13 at 3:10pm

As a new 60E7000 owner, and one who also uses a PS3 as their BR source, I just want to make sure I understand the required setup for Cinema Smooth to work properly. I need to make sure the PS3 is set to output a 24progressive signal and I need to set the Sammy CS to on?

Another related question that I have, does CS have any effect on 3D sources? If so is it recommended for 3D?

Edit....
I've had my TV for just over a week and haven't experienced any hassles at all with updating the firmware. However I do have my TV directly connected via ethernet to my DSL modem/router. Personally I did not have to fiddle with opening ports and setting things to a DMZ mode to get the internet related features to work as expected. The only issue I have, and I imagine it is simply bandwidth related, is that when trying to stream sample material from the 3D Content application it tends to hang up every few seconds.
Edited by icelt - 2/18/13 at 3:08pm

Yep, that's how I'm running it. PS3 outputting 24p, TV has CS turned on.

I'm an audio engineer, so my understanding of it is very much like sampling audio: I only want to resample between rates that are multiples of each other. So I record source content at 96kHz or 192kHz because my delivery target is 48kHz (and therefore the math is simple). CS mode on this TV is the same concept in reverse: source is 24fps, so refresh at 96 Hz, a multiple of 24.

I'll get used to the source judder. I'm starting to notice that it varies by film. I watched The Crow last night (good looking BR btw), and only noticed it in a few spots, it was very minor. I'm terrified of going to the theater again, worried I'll notice it there too

I've been through most of this thread over the 4ish months I've owned this set and I thought I saw my issue mentioned but can't seem to find it. Sound keeps cutting out, only for a second, but it happens about 3-4 time an hour. I have everything hooked up to the receiver via hdmi, with one hdmi out to TV. It's happened using two different avrs and it never happened on my old TV. Just trying to eliminate if it's another piece of my home theater. It almost always happens when watching my DirecTV, but has occurred a few times watching BR movies. Anyone else have this issue. I've tried to ignore it but it's even starting to annoy my wife which is hard to do.

You may just be having handshake errors that cause multiple tries. Does the video cut out at the same time? Any cable or device in a HDMI chain can cause trouble. Which AVRs have you used, which TV do you have, and which source devices are you using.You might also have a minor contact problem with the HDMI cables. The fact that it sometimes happens rather than it happens every time, make me want to check cable connections first.

I'm assuming that DirectTV is either outputting 1080i or 720p. Does the DirecTV box have an option to send you the native resolution of the material that you watch -- 480i, 720p, or 1080i?

I'm also assuming that your Blu-ray player is outputting 1080p at 60 Hrz. Are you using your AVRs to convert the DirecTV input to 1080p 60 Hrz? Are your HDMI cables high speed? What gage are they? Sometimes the heavy gage cables will pull slight out of their port just from the weight of the cable. How long are the cables you're using?

That's a lot of questions, but they can all have a bearing on forcing HDMI handshake retries.

By the way, there is very little chance your TV is causing this problem on it's own.

I received my pn60e7000 last Thursday. Honestly its bugging the heck out of me.

The black levels seem to look the same as my old Samsung ln40a530.

How disappointing is that? I thought this TV based on extensive research would easily go deeper then my old low level LCD but I guess not.... Does your blacks look black? Maybe my set is defective? I'm confused

Very good. Thanks for the feedback.


As a general FYI for others who are considering a near future purchase my 60E7000, ordered from Amazon in early February, was manufactured in Tijuana Mexico in October of 2012 and it does have a audible buzz that can be heard from 10 feet away in an otherwise quiet room. To be fair in my case the room is pretty bright acoustically, I don't have any drapes on the 4 nearby windows or a rug on the hard wood floor.

I'm gonna try suggestion 1 first. I'll see how it goes. Thanks.

Lots of stuff here. Thank you. Appreciate your help. As I said above, gonna start with input change, hopefully it helps. Currently I have hdmi hooked up on my 60 e7000 into input 2, the ARC input. Hdmi is not heavy gauge. I've never put to much into hdmi cords. I always go pretty cheap, Amazon, since lengths are only about 6 ft. All my hdmi support 3d if that. means anything. I just switched to hdmi input 1. We'll see if that helps. Thanks to both of you for your help. Even you icon, considering you were a dick to me in the past. Haha

Update: The first Samsung guy came out and took a picture of the dead pixel. Then they called me back and said they would replace it. Then the second guy came and said that they couldn't replace it for one dead pixel and the first guy was a moron.

So that was a huge waste of my time because I had to wait a week between appointments. I exchanged it for another E7000 through Amazon. The new TV looks good. It either buzzes less or I've grown used to it. I don't notice the buzzing on this one from my main seating when I have my speakers on, so I'm gonna keep this one.

In a normally lit room, my blacks look pretty black. In a dark room, my blacks look dark, but definitely not black. I hear the Pannys are darker, but I don't want to deal with IR, so I'm just going to be happy with it.

Is anyone using ARC on this TV? My receiver supports it. Do I have to enable on the TV, or does it just work automatically? I don't see anything in the manual about it.

There is a setting under sound.

I don't remember the exact setting title, but it is towards the bottom of the sound sub menu. Read the description and you should catch it.

It is on by default out of the box.

You do have to have your HDMI cable in HDMI 2, as that's the only input that supports ARC.

Where was your dead pixel? I was thinking of calling Samsung as I also have 1 dead pixel. I know they have some rule depending where it is. Something about it being right in the center of the tv being the decision maker of a replacement happening.