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Official Samsung PNXXE7000 - PNXXE8000 owners thread - Page 141

post #4201 of 4279
And a white screen lot of pink but no burn in i can see, but its my fault.
post #4202 of 4279
Quote:
Originally Posted by wrassie86 View Post

And a white screen lot of pink but no burn in i can see, but its my fault.

is there a way to force a white screen to test this?
post #4203 of 4279
Quote:
Originally Posted by lufkin View Post

is there a way to force a white screen to test this?

Download the break-in images, put them on a thumb drive and run them from the USB port.

http://www.eaprogramming.com/
post #4204 of 4279
that slide is from the avs calibration disk and is the 100% white slide, not sure how i would force white when it is suppose to be already.
post #4205 of 4279
I am doing this now, but what will my goal be? to see if the line of pink/purple in the middle dissapears?... the picture of the golf ball in the air, was one of the pictures samsung used to determine burn in..
post #4206 of 4279
Quote:
Originally Posted by wrassie86 View Post

that slide is from the avs calibration disk and is the 100% white slide, not sure how i would force white when it is suppose to be already.

I thought lufkin was asking how to get the TV to display a white screen like you did so he could test his display.
post #4207 of 4279
Quote:
Originally Posted by ferl View Post

I thought lufkin was asking how to get the TV to display a white screen like you did so he could test his display.[/quote



You are right, i misread.
post #4208 of 4279
worked it out, thanks guys, also stuffed around in service menu and stuffed up hdmi config, everything had a pink hue to it, well i fixed that via the service menu test patterns aswell, thought i had killed it
post #4209 of 4279
also does anyone know a way to completely turn off all the noise reduction stuff without using game mode, is there a option in service menu for it?

it also seems to have alot of image retention on black scenes, kinda hard to explain, but certainly not impressed.
Edited by lufkin - 6/16/13 at 3:32am
post #4210 of 4279
60E7000

Has the following happened to anyone?

Have had the set since 10/12, in that time this happened twice, some months ago and again last night.

All of a sudden while watching a recording off a DVR the screen goes black, the off red light flickers, but in an instant it turns on again on its own.

Anyone have any idea what it could be? TIA
post #4211 of 4279
Quote:
Originally Posted by Opinionated View Post

60E7000

Has the following happened to anyone?

Have had the set since 10/12, in that time this happened twice, some months ago and again last night.

All of a sudden while watching a recording off a DVR the screen goes black, the off red light flickers, but in an instant it turns on again on its own.

Anyone have any idea what it could be? TIA

My set is having the same problem, and it is getting more frequent. I can pretty much guarantee it will perform this behavior every time I turn it on. I called Samsung last night, and they are sending someone from a service company to check out my set.

-Ted
post #4212 of 4279
Quote:
Originally Posted by ncted View Post

My set is having the same problem, and it is getting more frequent. I can pretty much guarantee it will perform this behavior every time I turn it on. I called Samsung last night, and they are sending someone from a service company to check out my set.

-Ted

Looks like I am getting a new main board and a new panel. Seems a bit excessive, but I guess I won't complain.

-Ted
post #4213 of 4279
Quote:
Originally Posted by ncted View Post

Looks like I am getting a new main board and a new panel. Seems a bit excessive, but I guess I won't complain.

-Ted

Did you have any problems with your screen?? Mine did the whole rebooting thing also till dead. then i got alot of pink banding,and buzzing after 2 repairs. still waiting on samsung to reply to me, they tried to tell me the banding was burn in. to bad its getting worse by the day..
post #4214 of 4279
Quote:
Originally Posted by ncted View Post

Looks like I am getting a new main board and a new panel. Seems a bit excessive, but I guess I won't complain.

-Ted

Forgot to say, for the rebooting they replaced my main board first. my set worked for about 8 hours, then the power supply. it has worked since but looks like crap.
post #4215 of 4279
Quote:
Originally Posted by wrassie86 View Post

Did you have any problems with your screen?? Mine did the whole rebooting thing also till dead. then i got alot of pink banding,and buzzing after 2 repairs. still waiting on samsung to reply to me, they tried to tell me the banding was burn in. to bad its getting worse by the day..

No actually. My screen is fine. Not sure why they are replacing that. The PS seems like the more obvious part to replace IMHO.
post #4216 of 4279
Quote:
Originally Posted by ncted View Post

My set is having the same problem, and it is getting more frequent.

-Ted

It happened again last night. First time since last week.

I wonder if this is a coincidence: it happened a minute or so after my browser crashed twice.

I visit a very ad intensive site that frequently also screws with the browsers on my computers. Does anyone think this instant re-booting may have anything to do with the browser crashing and maybe the need to clear the cache and/or memory?
post #4217 of 4279
Quote:
Originally Posted by Opinionated View Post

It happened again last night. First time since last week.

I wonder if this is a coincidence: it happened a minute or so after my browser crashed twice.

I visit a very ad intensive site that frequently also screws with the browsers on my computers. Does anyone think this instant re-booting may have anything to do with the browser crashing and maybe the need to clear the cache and/or memory?

My wife thought that the behavior was in some way connected to DVR playback of recorded content, until it started happening regularly without doing that. It is probably just coincidence.

-Ted
post #4218 of 4279
I am having issues with my PN51E8000 Web Browser. Everytime it uploads it automatically freezes. Is there anyway I can fix it or reinstall it?
post #4219 of 4279
Anyone having trouble keeping Netflix connected?
I get an Unable to Contact Server message anytime I finish watching something, without fail. Same message pops up every time I move to other titles. Once the app is able to connect, about 2-3 minutes later, the descriptions will finally load and no more messages will pop up.

I also find I often get stuck on a loading wheel on TV series episode lists.
post #4220 of 4279
Quote:
Originally Posted by ncted View Post

No actually. My screen is fine. Not sure why they are replacing that. The PS seems like the more obvious part to replace IMHO.

The tech came out today. Once he saw the behavior first hand, he knew what the problem was right away. It was the wi-fi module. The reason my set was restarting is of some kind of failure of the mainboard to communicate with the wi-fi module. Once the communication failure occurred the mainboard would reset and try again, even though wi-fi is not configured. I am happy this was the problem as it means I don't have to painstakingly re-calibrate my set. The new wi-fi module is a revision C while the one that was removed was revision A. The tech said he was seeing a lot of this problem lately, and the new revision is supposed to be more reliable.

Thanks,
Ted
post #4221 of 4279
I am having issues with my PN51E8000 Web Browser. Everytime it uploads it automatically freezes my entire TV. Note I did change the opening webpage a few months ago. Is there anyway I can fix it or re-install it?
post #4222 of 4279
How do you delete The Web Browser Search History? I used the voice Control to search for something and when I spoke it left the wrong inappropriate word on the search screen every time I want to search.
post #4223 of 4279
Quote:
Originally Posted by badboy808 View Post

How do you delete The Web Browser Search History? I used the voice Control to search for something and when I spoke it left the wrong inappropriate word on the search screen every time I want to search.

You got a virus watching too much porn on your browser... Just joking I don't know.
post #4224 of 4279
Quote:
Originally Posted by Icon13 View Post

Based on your number of posts I assume you are a noob.

}Blah blah blah blahI{ Thanks for the dissertation eek.gif

personally feel that Organ is coming from an lcd set with frame interpolation, and this is why he is noticing judder. lcd can give you a smoother, judder free picture, especially when gaming with 120/240hz mode, but at the expense of more input lag to process fake frames. These plasmas have no motion judder control (frame interpolation) and thus any judder will be native in the source, and more noticeable than a tv interpolating frames. I am confident that if Organ were to turn off all motion controls responsible for frame interpolation/dejudder on his 46 inch lcd, he would see the image natively and have similar judder results as his plasma.

Since you are so intelligent why didn't you:

  • Read Organ's question!!! He ALREADY has a plasma!!
  • He has a problem with it...
  • Give him a CONSTRUCTIVE recommendation... I DID

My suggestion to you: Write a freakin book!! mad.gif
post #4225 of 4279
Quote:
Originally Posted by ncted View Post

The tech came out today. Once he saw the behavior first hand, he knew what the problem was right away. It was the wi-fi module. The reason my set was restarting is of some kind of failure of the mainboard to communicate with the wi-fi module. Once the communication failure occurred the mainboard would reset and try again, even though wi-fi is not configured. I am happy this was the problem as it means I don't have to painstakingly re-calibrate my set. The new wi-fi module is a revision C while the one that was removed was revision A. The tech said he was seeing a lot of this problem lately, and the new revision is supposed to be more reliable.

Thanks,
Ted

Just happened to me twice since beginning of the week... It even didn't respond to remote to turn on/off..then after a few minutes the screen came back with no normal "click" reboot sound....weird . Guess I will wait till it happens more often...Have an extended Geek plan as well, so I am not too worried...
post #4226 of 4279
Since the last firmware, it happened to me twice:(
It has a hard time to detect my other connected devices unless I refresh.
post #4227 of 4279
Quote:
Originally Posted by Caribwoy View Post

Just happened to me twice since beginning of the week... It even didn't respond to remote to turn on/off..then after a few minutes the screen came back with no normal "click" reboot sound....weird . Guess I will wait till it happens more often...Have an extended Geek plan as well, so I am not too worried...


This sounds a lot like something I noted several months ago, so to recap (and elaborate):

My PN60E8000 will only lock into an endless loop of start/restart if it's connected to the internet via wifi OR LAN.

In my case at least it can't be just the wifi card since LAN does the same thing, but faster! It seems to be logging in and getting some sort of reboot signal, thus LAN is a faster cycle than wifi.

Samsung replaced the motherboard months ago but that did not fix the issue. It seemed to be a fix when the tech was here because the TV can be connected after boot - the bug only seems to affect my TV if it has Internet access when the TV starts up! When the tech was here we didn't actually restart the TV again after the initial set-up & log in worked smoothly.

But here's the real kink - It works fine if my main computer is is removed from the network! I think this indicates that the TV is open to some sort of exploit coming from my PC. Hopefully someone with more networking knowledge will have a better idea.

My set-up is a D-link router wired (LAN) to a Lenovo notebook (Windows 8), Router is also wired (LAN) to Oppo Bdp-93. Router wifi connections to a Toshiba notebook (Vista), Android phone, and the E8000 (Ideally!). If I remove the Lenovo notebook the TV is happy. So it seems that something specifically on this computer is being read as a constant reboot command by the TV. I can't find any apparent malware on the notebook. I've removed Anyshare software and just use Oshare (a very simple DNLA which is great with my Oppo).

Samsung was willing to keep replacing parts but it seems that the problem is mostly within my notebook & the Samsung's problem is that it is open to this weird exploit. And if so I wonder what else it's open to? I've been out of commission for a few months & haven't had the time to book service calls so I've just been using it as a 'dumb' TV (and what a waste that is!) I'm now well out of the Samsung warranty -- though they might still be willing to finish this ongoing repair. I do have a couple more years on my Future Shop warranty - but if the problem is really on the PC side it seems pointless to keep replacing TV components.

If anyone here has any idea of what sort of signal the Lenovo could be sending to the TV please let me know!
post #4228 of 4279
Did Samsung replace your wi-fi module? If so, did they give you a rev C module? The earlier revs were apparently sensitive to all sorts of stuff. I doubt that anyone has actually gotten around to writing any malware for Samsung TVs. There just aren't enough out there to make it worthwhile compared to Andriod, Windows, etc. The wi-fi module is active, even if you are using wired connection, so it is still the most likely culprit. There is no way to disable it.

If they did give you a rev C. module, then it is probably still some buggy software on the samsung side of things reacting poorly to the autodiscovery traffic your laptop is sending out.

FWIW: I am considering disconnecting my TV from the network. It is just un-patched Ubuntu underneath with poorly written apps on top. Now that HBO Go is on the AppleTV, I really have no reason to use the TV for anything Internet-related any more. A usable browser might make it worthwhile, but with airplay, that too is obsolete.

Ted
post #4229 of 4279
Not the wi-fi module, just the motherboard.

But the TV will connect by wi-fi and LAN with no problem if the Lenovo notebook is removed from the network (or powered off). So this this seems to indicate the wi-fi isn't the real culprit.
post #4230 of 4279
What is the difference in "picture quality" between the e8000 and e450? I was wondering how to compensate settings on my e450.

I seen a e6500 next to a e450 and only difference I seen in store was slightly more shiny reflection off guys head on 450.I only checked it on one video.
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