Official Samsung PNXXE7000 - PNXXE8000 owners thread - Page 29

Originally Posted by bargervais

What Samsung TV do you have that you are have this brightness scene pops with????

I Have a PN60E8000 i watched the hockey game and i'm not getting any brightness pops.

I'm not tryinging to be funny either, just like i read a reveiwer say that all of them BUZZ, i have no BUZZ whatsoever!

I would tell you if this stuff was happening to me. I watched the game in Standard Picture Mode on my SAMSUNG TV. Chad was saying that on a PANASONIC that the standard picture mode is the worst mode to use for watching hockey on a PANASONIC.

Originally Posted by deria

Initial impressions of my PN60E8000:

Assembly & Packing:

1) My TV came with SSG-4100GB 3D glasses (2 pairs).
2) The stand is not attached during shipping (not a shock - just mentioning so people can plan accordingly).
3) The screws used for the stand are of acceptable quality, but strip easily -- so use a hand screwdriver.

Operation:

1) There is no buzzing; if I put my head right against the TV and there is no audio I can hear a faint sound but its incredibly quiet. My wife says she can hear it, but she can also hear the sound of a contact lens landing on a linoleum floor (don't ask).

Picture Quality

1) Picture quality is great; limited testing, and I'm certainly no expert, but I applied the settings from the CNET review and I'm happy with the picture so far.

2) Differences from DLP (my previous TV) -- colors really pop. I was a little unsettled by what I can only describe as strobing/flickering in some scenes. This is, I understand (from a quick Google search), normal for a plasma though due to the 60hz refresh rate. I was sensetive to it when my CRT computer monitor was refreshing at 60hz too. It wasn't particularly bothersome, just something I noticed. The image is night & day better than my previous TV, though.

3) The CNET review indicated a lack of brightness; that wasn't my experience. I found it more than bright enough (to the point where I actually lowered the brightness).

Voice Control:

1) I found this more annoying than anything else. This feature has some potential if Samsung devotes more attention to it. Right now, though? Not so much. Between the TV -thinking- I'm issuing a command when audio is playing in the room and it NOT responding when I -do- issue a command, this feature leaves a lot to be desired. Perhaps future firmware updates will improve upon the situation.

Gesture Navigation:

1) If you have a bright room... it works. Will you use it? Probably not -- my arm was tired after a minute or two.

Smart HUB:

1) Netflix works. I could care less about the rest. Just joking. I didn't have time to do much with the apps, but they seemed quite useable.

2) Canadians -- our particular variant of Netflix is supported. I had no trouble logging in/watching a movie.

3) One oddity; the first time I ran Netflix, there was a long pause and then the TV restarted. Intentional? Problem? Fluke? Time will tell!

TO DO:

1) I didn't check for the "hockey pops", but I plan to.

Summary:

I tend to second guess myself, especially on large purchases, so objectively the reasons to buy the 8000 series vs. one of the cheaper alternatives are (to me):

1) dual-core
2) wireless networking
3) the evolution-slot
4) real-black-pro filter vs. real-black filter

I undrstand that the 7000 (?) series offers some of these items -- but that series isn't available where I am (at least not yet). My thinking was that I'd like to future-proof myself as much as possible.

Originally Posted by Dukecat

First two PN64E8000's were major buzzers. Brought the third one today to see if it was any better than the other two. Result: 0 for F'ING 3.

Originally Posted by lennyp

Got my third PN64E8000 ... sitting down center to screen and it is such an annoying set. I could only stand it for about an hour and had to turn it off. It is reasonably quiet in any other position except the primary viewing spot.

My local BB Magnolia manager offered to send someone in to go through the system and try to address it ... I may take him up on the offer since I really like this TV and won't keep recycling them. My system runs through a dedicated circuit with a Panamax 5100 so it is pretty isolated, but who knows. It is stand mounted right now.

Maybe these newer plasmas aren't for my room/ears - my old 50" is so quiet and running great in the bedroom.

Originally Posted by airgon74

...all plasma tvs buzz.

Originally Posted by airgon74

I had the D8000 and I now have the 64E8000 and both panels has a faint buzz only heard about <2 ft away.
If you can hear buzz 3ft or more then return panel.
Also on all white field image the panel will buzz louder.

I've have owned Five plasma Tv's Pioneer 5070hd , Pioneer Kuro 111Fd, Panasonic Gt25, Samsung D8000 and the Samsung 64E8000.

all Plasma Tvs Buzz.

Originally Posted by wrassie86

My 64E7000 buzzed pretty loud on a stand, sounds much like you explain. I can say though that once i wall mounted mine, I can now only hear it if i get up close to the tv. But it is mounted a bit higher and angled down a bit.

Originally Posted by airgon74

I had the D8000 and I now have the 64E8000 and both panels has a faint buzz only heard about <2 ft away.
If you can hear buzz 3ft or more then return panel.
Also on all white field image the panel will buzz louder.

I've have owned Five plasma Tv's Pioneer 5070hd , Pioneer Kuro 111Fd, Panasonic Gt25, Samsung D8000 and the Samsung 64E8000.

all Plasma Tvs Buzz.

Originally Posted by lennyp

Given that the buzz seems to be mainly from the lower center on my current unit, wall mounting with a tilt might improve it versus the stand. I also will be mounting about 12 inches higher with a tilt. I haven't mounted it yet cause I have a center stud and have to probably use the plywood across 3-stud method - maybe I should. I guess I could test it by putting sound absorbing material on my stand to reduce surface reflection that would pretty much disappear with wall mounting (or get two people to hold it up to simulate).

Thanks for the info.

Originally Posted by AvidHiker

I'll say it again - not every Samsung plasma buzzes like this (I have seen more than one that were very quiet), but these complaints are numerous enough around here that it can't be ignored. Plus, there have been more than 5 examples of people exchanging their TVs 3 or MORE times with little to no improvement in buzz. Besides an inherent design problem, there is also the possibility it could be related to regional power quality, but nobody has reported any improvement from power conditioning and my buddy with a 64D8000 lives 20 minutes away and his is nearly dead silent.


PLEASE NOTE: Not everyone can hear this "buzz", it contains a LOT of high frequency noise so normal hearing loss with age/occupation/genetics is a major factor. I have been very bothered by the buzz while my friend can BARELY hear it at all in the same seating position (and we're both in our mid 30s).

Originally Posted by wrassie86

my 63 C7000 only buzzed if the cell light above 17 not very loud though .other wise it was silent, intill the screen went. I think on that tv factory cell light on movie mode was 17. I see on the E model it is 20. maybe turning the cell down a few clicks would help..

Originally Posted by deria

That actually raises a question -- I noticed that the PN60E8000 has a "cell light" setting and a "brightness" setting. They both make the picture brighter/darker as far as I can tell. What is the difference between these settings?

Originally Posted by bargervais


isn't VT 30 Last years model are you asking because that's what you have now???? i think that was answered by Chad i think this years Samsung has better black or are you asking because you may want a new set or just want to feel good about what you have?

Originally Posted by lovinthehd

Or you have dog-like hearing?! I can't hear a peep out my 59D8000 until I literally put my ear behind the set (it's on a stand so I can do this) and it's just a normal kind of electronic buzz/whine, not particularly high-pitched. If I had an omnimic maybe I could measure it, but haven't bought one....yet.

After your previous comments I've asked others to listen to mine and no one can hear it but one was 31 and the rest 40 or more that have "listened" for it. My hearing is generally quite good.
I think it varies with set personally....like peeling, dead pixels, fbr (I didn't have any of those issues either), etc.

Originally Posted by bargervais

well said mine does not buzz i have had three plasma's a Panasonic from 06 a pn50c7000 now i have a pn60e8000 none of them buzz or buzzed.
you all need to get a hold of Samsung and have them prove to you it's not the TV. Could it be your environment, maybe you cable box? maybe you AV receiver maybe or your hdmi cables or your outlet that supplies power to the TV. if you keep getting TV's replaced and there is still buzzing it may not be the TV. this is just food for thought
go to all you BB's in your area and see how many buzz

Originally Posted by Dukecat

The retailer took the first buzzer back and one of the guys told me they plugged it in the showroom and could hear the buzz from across the room. It's not the environment. It's the TV's.

Originally Posted by bargervais

so did they tell you why that set buzzed? did your new one buzz

Originally Posted by Dukecat

I don't mean to sound flippant, but if they knew why the TV buzzed, then we'd be a lot farther down the road to figuring out what the problem is and how to fix it. The new one buzzed as well. So in total, I am up to 3 PN64E8000's with unacceptable directional buzzing.

Originally Posted by Dukecat

I don't mean to sound flippant, but if they knew why the TV buzzed, then we'd be a lot farther down the road to figuring out what the problem is and how to fix it. The new one buzzed as well. So in total, I am up to 3 PN64E8000's with unacceptable directional buzzing.

Originally Posted by bargervais

so when you asked Samsung to resolve you buzzing what did the service guy say.
if it was me i would have them get to the bottom of the problem i don't have time or patience to replace TV after TV. how do you know your not getting someone Else's buzzer like a shell game.
i'm not saying that's whats happening. but i would call for a service. if I spent 2,000 - 3,000 on a TV there better be no buzz

Originally Posted by Dukecat

The only thing that has helped me even remotely remedy the buzzing situation - and a solution that I personally find completely unacceptable - is to do what you did per your previous post (#847): Adjust the angle of the TV. But for that to work with the three PN64E8000's I have tried so far, the angle of the TV has to be shifted substantially upward so that it would be aligned with eye/ear level to someone who is standing in front of the TV instead of sitting. Even then, you still hear the buzz; it's just not as bad.

The other option - also unacceptable - is to simply sit a ways off-center. "Ok, the big game's about to start. No, don't sit in the front, the best seat is here off to the side."

Originally Posted by Dukecat

A service tech came out for the buzzing on the 1st TV. He said the options were to replace the panel or get a new TV. I thought I just had a lemon, so I went with the latter option of getting the new TV. Second TV had the same buzzing, but I kept it because TV #1 also had a small scratch on the screen, and retailer took TV #1 with them.

Retailer said they were going to replace the panel on TV #1 to see if that fixed the buzzing. Replacement panel was delivered cracked so they weren't able to try that potential fix. Yesterday, TV #3 was delivered and had the same buzzing.

Now waiting to hear back from the retailer on possible next steps. Retailer orders each one directly from Samsung, so I am not getting someone else's buzzer. Three straight from Samsung, three buzzers.