More wholehearted praise for Mike here! Back in July, I plugged in my DMR-E85 after having it offline several days, only to get the dreaded "PLEASE WAIT" message that wouldn't budge. "Oh, fu-...uuuudge," says I, knowing what that means. I hit Mike with a PM the next day, we talked on the phone later in the afternoon, and we agreed on the process and very reasonable price for the repairs. Then I got hit by work, travel, and other commitments and basically was never free when any of the local shipping places were open. I finally got a window to send the machine to him 2 weeks ago. After touching base with Mike to be sure the deal still held, I packed the thing up more safely than if I were shipping Mom's Wedgewood china and sent it to him.
The day he got it, he started working on it. For some reason, although the HDD was fine, all the programs on it got deleted (maybe some glitch during my multiple attempts to restart the thing in hopes that "Please Wait" would miraculously not appear), and Mike called me that night to tell me. No problem - it was all old stuff I didn't really need. He shipped the '85 back to me the NEXT day, scooting it out just ahead Hurricane Sandy, and it arrived yesterday. Had it up and running, and it works like new, which is nice because I take care of my gear and, as Mike observed, the outside of this 8-year old unit *does* look like new.
So anyway, hats off, thumbs up, and three cheers for "MICKINCT" - he is a class act, a very knowledgeable technician, a model business man - and a true gentleman.