Official Samsung UNXXES6500 Owner's Thread - Page 12

When I say my 55es6500 seems hazy, is that the same thing as cloudy? Could someone tell me what hazy and cloudy is? Washed out is what?

I watched formula one last night and the side rails on the track sometimes were jerky. The car was not. I forget what setting I used but it slightly helped a bit. There seems to be stuff on the edges of icons and stuff in the program. Like racing shows you on the left lap times etc. the edges seems fuzzy. Is this called noise in the picture? Stuff on t shirts or jackets depending on the color of the clothes you can see too. Like fuzzy or something. I think this is noise or artifacts or both. I'm not sure.

Then the color doesn't seem as dark/strong or deep. I'm not sure what this means.

One thing too is when I'm in the middle of the tv the sides look hazy or clouds or washed out. Whatever the term is called. Then if I move my head even just a couple inches either way it gets even worse. And if your off to the side just a bit it's even worse.

Also when playing games there is a halo type stuff around people's bodies. This sucks.
I would love feedback.

Anyone,, please.

Ive been experiencing the jittering picture on 1920 x 1080 / 60p on my Samsung UN32ES6500F for at least a month now, since updating firmware. Resetting to factory settings seemed to work, but it always came back. Support had me request service. I really dont want to ship my TV. Hoping the disabling SyncPlus works for me also.

For the record, I did this with a 40" D6400 (although on that unit I didn't even bother removing the entire backplane...I just loosened the screws in the corners that are externally available...but that link is talking about the 8000 which has a different bezel design).

I can confirm that (a) I do indeed "haz balls" and (b) this worked. I had some corner flashlighting and I was hemming and hawing about whether to keep the set...I did this...and it relieved the flashlighting tremendously...enough that I'm enjoying the set today without having thought about it since.

I noticed someone also said to basically message the screen with the cleaning cloth...and I could actually see that having an impact. These things are not super rigid (thanks to being really, really thin and made mostly of plastics) and the pressures on the screen surface seem to have basically the same kind of impact you had back in the day when you were bored in class and mushed on the LCD panel of your old calculator display with your finger to watch the segments activate in funny ways and the oil-on-water color effects.

DISCLAIMER: I am generally techie and handy with tools and electronic thingamadinguses and widgetawhichevers. I am also generally disdainful of warranties and take a somewhat twisted pleasure in occasionally voiding one out of sheer spite and a superiority complex I'm told is generally unhealthy by those for whom I've refused to fix stuff. Your milage may vary, don't try this at home, closed circuit track, professional drivers, etc etc. But yeah, it's basically the problem and tends to work if you're careful. This all basically explains the huge variances in sets that you hear about and see. You think they'd simply hand-tune these screw pressures at the factory...but I figure it's cheaper not to and most people aren't very discerning...and it may shift around in shipment anyway to varying effect.

I've got a UN55ES6580 on the way right now (nice deal)...I'm half considering cancelling the order before it's too late, not because of flashlighting, but because of whatever this complaint about green ghosting around action in dark scenes is about. However, it seems to be only people with 60" units complaining about this in general...am I right?

Anyone want to warn me off of this set completely? I could always wait a few weeks and pick up a 7100 for an extra $300, though I'm really not a big fan of that darn chrome bezel.

I canceled my order of the UN55es6580...even though it seems a good deal, it also seems like too much of a wild card to buy online.

I went to Best Buy before making the decision, and of course there was a 55" 6500 there, which I looked at, but both it and a 46" 7100 were being fed a completely different video feed from everything else...and both looked (a) kind of "flat" and (b) "hazy" overall. The 60" 7500 right next to them looked phenomenal.

Oh well. Guess I'll continue to wait-and-see. I don' want to be disappointed in comparison to my 40" D6400 just down the hall.

I've owned a UN46ES6500 for about 2.5 weeks now. It was great when I first got it. I just installed a software update 1024 yesterday and now my TV is all messed up. Any HDMI connection with a 720p or higher resolution has glitchy video. When trying to watch a 3D movie, my PS3 now says that the TV isn't 3D compatible and the Smart Menu takes a while to come up now.

I really don't want to haul this thing back to Best Buy, I loved it before the update. Anyone know how I can put it back to the firmware that it shipped with? It's driving me nuts.

Backread a bit on this thread sir:
http://www.avsforum.com/t/1414638/official-samsung-unxxes7100-thread/630

That glitch or flicker is caused by the SYNCplus app,... It can be turned off sir,...

Good luck,...

Firmware ver.1024.0 for un55es6500f. I am always afraid to do updates when my tv seams to be fine so i ask is this update safe so far?? I did a update in June and is messed up all my picture settings.

Thanks

Samsung support told me never do an update unless it is a required update. The reason my tv got screwed up, was I was trying to use Netflix on my smart hub and I was required to do an update. That is when syncPlus got installed and my screen went nuts on 1080/60p. I would suggest you follow Samsung support advice and not do the update, unless its hindering your use of something.

I had my main board replaced a few back,
coz after the 1023 update, I was having that flickering issue as well,
but even after the flickering went away by unchecking the terms
of usage on the SYNCplus app, I was not impressed with the colors
and resolution of the picture, it became way too saturated and very grainy,...

But after the replacement of the main board, in which it has a 1020.1 firmware,
everything went back to its original state, colors were vibrant, images were sharp,...

therefore I am staying with this firmware unless everyone here will attest that the latest issued
firmware is totally radical,...

cheers

Thanks for the advice.

I sold my 55es6500 a couple hrs ago. Now I'm not sure what tv to get. Hmm. My 4 or 5 year old AOC 42" LCD in some ways is better then the Samsung. We prefer it I mean. So hmm what to get now.

I just got this TV last week (32") and I'm liking it so far. I was having the flickering issue at 1080p/60, but was unaware that it was caused by the sync plus app. I exchanged the TV for a new one and I updated the firmware on this one as well, but haven't used any of the smartTV features, and don't plan to.

I have my picture settings tweaked pretty decently, but I'm getting a lot of color bleed from reds. It's like it's blurry and too vibrant, but all the other colors are fine. Can someone tell me what I might adjust to fix that? I've gone through all the settings and can't seem to figure it out. I'm using this as a replacement for a PC monitor. Any advice is appreciated. Thanks!

I replaced my es6500 it with the Panasonic plasma ST50. Very happy with that switch.

I am thinking too about the st50 except I play games and its plasma plus no one here sells it. No one here has any good TVs in stock. No one!

Why won't the 55es6500 see an attached USB drive? NTFS a problem or what? I had one drive as fat that was seen. It's a 500gb. Formatted in Mac. But another 1tb drive is not seen.

Kind of on the fence with my tv decisions. I have last years 64d7000 and have this sitting in my family room and its a great tv no complaints whatsoever. Im in the market to pick up something for my bedroom and was tempted to go the LED route. I do like how vibrant and bright LEDs look compared to plasmas which led me to I pick up a un50es6580 (that im still waiting for delivery).

After reading the forums and how folks have been having issues with their es6500s I am having some potential buyers remorse. Im thinking I shouldve went with 51e7000. e7000 is current on sale for less $1k. And I picked up the es6580 from Costco for $1250 so I still have 90 days to return. Im really all about great picture quality, plan on watching HD movies and playing some video games. Anybody have advice on which route to take? I posted this same question on the e7000 thread to get some perspective from both owners to see if you've compared these models before making your decisions. Thanks for your help.

I foolishly had the TV setup for auto updates and a Smart Hub update ran today on my UN32ES6500.

I turn on the TV and 10 seconds later, the screen comes on. So far, so good. Exactly 2 minutes following that, the Smart Hub display comes up for a split second, then goes away.

*sigh*

I'm still within my return period, but I'd really rather not do that.

Mine just downloaded the update as well, but everything seems to be fine so far. Will keep an eye on it.

There seemed to be a separate update for the upgrade from system version 1022 to 1024. I just ran that. It didn't help.

Guys, real quick, is the screen on this series, in particular the 55" and 60" model, matte or semi-matte. I have a very bright room with lots of glass. I am replacing a 2003 big screen projector TV, our viewing is basically CNN, Dora the Explorer / kids channels, and Netflix movies. I don't really need to most advanced high speed features. I do want wi-fi however.

Please advise, thank you !

Its semi-matte. I just bought a 50" ES6500 yesterday after returning a 55" Vizio M3D550SL with a glossy screen, and the difference is quite noticeable. I definitely prefer the Samsung.

I almost didn't buy it after reading this thread, but so far I haven't had any of the problems mentioned here. Screen uniformity is much better than the Vizio, and I don't see any flashlighting or clouding. No issues with updating either. Maybe its just because I'm comparing it to the Vizio, but other than being 5" smaller, its better in every conceivable way.

Thank You. Reading this thread seems to point towards "leave it in Movie mode" to fix the majority of issues discussed

I haven't even tried Movie mode yet. I just picked it up last night after work, and was too busy watching The Walking Dead in HD with my girlfriend to mess with the settings.

However, I am very picky. I exchanged my first Vizio M3D550SL for another, and finally returned the second one due to backlight bleeding and a general lack of satisfaction with the picture quality after messing with all the settings for a week or so. The Samsung, even out of the box with default settings, was clearly better the moment I turned it on. I really wanted to be happy with the Vizio, which was one of their higher end 2012 LEDs, but it was apparent immediately that its not even in the same class as the Samsung.

I've been looking for any hint of flashlighting, clouding, dead or stuck pixels, etc., and can't find any even on dark or all black or white screens. The clarity, contrast and black levels are amazing compared to both the Vizio and my Samsung HL-S5086 DLP. The colors are much better than on the Vizio, which was supposedly a 10-bit panel but displayed some slight gradient banding not visible at all on the Samsung. I can also see the difference the native 120 Hz panel makes vs. the Vizio, which was "120 Hz SPS" but in reality just a 60 Hz panel. The Smart apps and interface are also much better, and I definitely prefer the semi-matte screen to the glossy. I haven't tried any 3D sources yet, but I wasn't impressed with 3D on the Vizio at all. The audio is also much better than the Vizio, although I don't really care about that since I'll be installing a soundbar and subwoofer today.

I've also been looking for instances of the automatic "CE dimming" mentioned in this thread, which was almost enough to discourage me from buying it...but no issues so far. In fact, I have to say I'm really impressed by the ES6500. Compared to the Vizio and my previous Samsung 46" LCD and 50" DLP, the 6500 is by far the best. I'm still wondering how much difference the dual core processor and micro dimming on higher-end models would make, but otherwise I'm completely satisfied with the 6500.

As has already been mentioned, f you're not in Movie mode already, you will eventually notice the CE dimming. I had the settings all tweaked perfectly (my TiVo came with a settings video and special filter glasses) when it hit me. I switched to Movie mode, which defeats CE dimming, and copied the settings over.
Edited by sinanju - 12/1/12 at 2:52pm

Well, I tried a Smart Hub reset and a complete system reset. Neither did any good. I still get a flash of the Smart Hub display exactly two minutes after the screen comes on.

The flash seems to be accompanied by a short flurry of network activity. I may have to put wireshark on that to see what it is.

Update

Well, it's been 24 hours since support told me I'd get a call from 2nd line support, so I called them back. After telling me the behavior was normal and me telling them it was not and only started with the recent update, they've decided to send a tech out to do a repair or replacement.

Another Update

Ha! They're not sending me a tech. I just got their email and they want me to ship this back. Fark that. I'll return it and get another manufacturer's set, first.
Edited by sinanju - 12/1/12 at 3:42pm

sigh...yet another issue with these damn sets.

Over at the ES7100 owners thread, a few people started to notice this the last few days. It happened to me for the first time this afternoon....I went into SmartHub and let it update. I'll power the TV off later and see if it comes back...


Update - I just cycled power (ES7100) and it flashed smarthub within a few minutes. I'm not up for another battle with Samsung (after the Syncplus fight with support)...I think I'll just do a factory reset and keep this damn TV off the network for good. I did not have this issue until today...still running 1024 firmware, so what changed???

This will be the LAST Samsung purchase I ever make.

I really hope someone at Samsung reads these forums...
Edited by EAnglum - 12/1/12 at 3:05pm

It has been tweeted. Numbers may make them realize the error. Perhaps we can join in on twitter? https://twitter.com/earlmagnus/status/275024596003069952

Tweet, call support, whatever... Samsung needs to hear from you or it won't see the problem.
Edited by sinanju - 12/1/12 at 9:22pm

It turns out, you don't have to do a reset. You just have to disconnect from the network. Going on a hunch based on seeing the flurry of network activity that coincided with the flash, I disconnected the network cable. When I turned on the TV with the network disconnected and waited two minutes, no flash occurred.

So, after the TV was going for a while, I reconnected the network cable. Exactly two minutes later, the Smart Hub display flashed.

i bought the UN55ES6500, but i can get the UN55ES7003 for the same price. The 7003 has dual core processor 240hz and 720 cmr, all better than on the 6500, but I heard this model is the black friday model that samsumg makes with all the left over parts from the 7000 series. Any thoughts?