Originally Posted by InYourEyes
Samsung is NEVER known for reliability, despite it being the #1 best-seller worldwide, and they do NOT have the reputation yet for reliability. People that say Samsung is the most reliable are the ones that have one that is still working fine, with no history proof, so they continue to buy more. One day in the future, Samsung will get you, and Samsung will give you a defective item you will really hate. Samsung, lately, is slipping in the overall reliability charts, since it last peaked in early-2000s, and Samsung already lost its place to LG. Today, LG is now the most-reliable Korean electronic manufacturer.
For most people, including me previously, they have had Samsung products in the past that already broke, didn't last very long, poor design, and etc. (excluding microwave ovens, these have been reliable).
Also, I have repeatedly told most of the poor, hard-working, blue-collar people to stay away from Samsung at all costs, since they usually cannot afford another one if it stops working. I tell them to look at Sanyo or Funai (Emerson and Magnavox) instead, and save their money. More expensive TV doesn't mean it will be more reliable. Period. These blue-collar workers are surprised to hear that Wal-Mart sell more reliable, longer-lasting TVs than at Best Buy, Costco, and Sears.
Finally, TV technicians will NEVER say Samsung is the most-reliable brand. Go ahead and ask every one of them if you don't believe.
99.9% of TV technicians nationwide will vote Panasonic more reliable than Samsung.
Well, at least the Gen Y people are learning here. Baby-boomers and Gen X people already know Samsung's yucky past.
Although, I found THIS (from another consumer another electronic review) about Emerson TV sets bought on "Black Friday" [I cleaned up the grammar and typos a bit.]--
"We bought two of these TV's on Black Friday from Walmart last year and wouldn't you know it that both TV's had the inverter power boards go out on them within two days of each other. We are just days out of warranty and nothing we can do except pay to have another board installed at $190 dollars each. Save your money and frustration and buy a good TV. Spend the extra money and get a good TV. My kids were terribly disappointed as these were Christmas presents for their rooms.
Key points for trouble shooting the board problems are:
1 - No power when you turn on TV even after trying other outlets and doing the 30 minute unplug and reset process explained in the owner manual
2- When you take the back off the unit to make sure the cord is good you will find a blown fuse in the lower right hand corner of the main power board. ( 4 amp 125 v fuse )
3- Replace the fuse, if it works again congrats you got off cheap !, most likely it will blow again because the transformers on the board are faulty. ( which caused the fuse to blow the first time)
4- Now you have to order a new board at the cost of 60 dollars (cheapest i found on eBay) and replace yourself. Or take it to a shop who will do the same repair for about $190.
5- its about a two hour job to do the repair yourself. Changing the board is very easy. Only 6 connections to make and they all are unique so you can't plug them in wrong. The only problem is there has not been an upgrade that i know of on the boards and you are uncertain as to how long the new board will last."
And for the flip side of the coin, there is this one too--
"Just bought some of these from Walmart on Black Friday. The model number is slightly different, but it has the same specs. This is a good to very good TV overall, but an excellent TV for the $148 price and remains a bargain even after paying $10-$15 for an extended warranty.
1.) Based on the other reviews I read I bought the extended 2 year replacement warranty from Walmart for $15. You can buy this warranty for up to 30 days AFTER buying the TV, so it is still not too late if you bought the TV on Black Friday. If you do not want the Walmart warranty then the manufacturer also has an optional warranty for $9.99 that extends the labor warranty from 90 days to a year. With this the labor will match the parts standard one year warranty. Consumer reports said most problems occur within the 1st year, so either extended warranty would cover this period.
2.) Like most HDTVs make sure to adjust the settings on the cable/satellite provider's box then adjust the TV settings. I had a friend that bought the same models and complained about the picture not being as clear as standard definition and returned the tv instantly. After questioning him in more detail it was his 1st HDTV and he did not adjust the settings.
3.) I have Time Warner and adjusted the cable box box resolution to auto select. Then I adjusted the picture to Personal and used the following customized settings:
Backlight 20, Contrast 38, Brightness 40, Color 54, Tint G2, Sharpness 16. For Advanced Settings I set the Color Alignment to Normal, left the Noise Reduction, Black Stretch, and Dynamic Contrast On, and the Gamma at Gamma 1. With these settings the picture quality is Very Good.
I am sure some other TV's on the market have better video quality and / or more features (Samsung Model UN32EH4050 Costco $239 today), but they cost at least 40% more than the Walmart $148 Black Friday price. However if you bought one of the Emersons on Black Friday and you take the time to buy the extended warranty and properly adjust the settings, then I believe you'll find out this was one of the BEST DEALS out there!"
So, I think if one does purchase a less-expensive TV set for the savings, considering most issues seem to arise within a year of purchase, best to buy either a manufacturer's or store extended warranty, just to cover one's self. Spending that extra $10 or $15 on the extended warranty might be worth it when faced with some major defect in an item six months to a year or two down the road. One would still come away with a less-expensive option than resorting to the purchase of a TV set one really may not afford, or having to spend the equivalent in repair costs of buying another of the same "sale" item. If one has to spend another $200-300 in repairs, then the value of that sale item has been lost. But another $10 for an extra bit of security isn't a hardship in most cases.
I appreciate your advice for those of us on a low budget, though, to consider Emerson, Magnavox, and Sanyo if one may not afford a higher caliber of TV set model. I just wanted to offer a little more perspective by adding these reviews, as I think this will provide just a bit more of a security blanket for persons reading this, to heed the old adage "Buyer beware!," and not be so quick to disregard extended warranties in all cases. Man, it's a horrible feeling when one has just spent money on a Big Ticket item and to have it malfunction or not work at all. I realize the relativity factor. But for those of us on a fixed income, spending $200 or $300 on an item is just what it would be for a more affluent person to shelve out $2000 or $30000 and have the same bad luck.
One last thing--if one is on the shelf about a major investment such as a TV set, or perhaps waiting until some better deals are available, or better products are turned out, one may consider trying second-hand (Goodwill, Salvation Army, other thrift stores, etc.) stores. I'm not kidding. I once needed a new TV set, couldn't afford a brand new one, and found an old Zenith for which I only had to spend $30. That TV set had a sharp-enough picture, good sound, and lasted me about five or six years. That may not seem long, but remember it was already a used set, probably about 20 years old and repaired for resale. Considering new TVs are considered good if one gets 10 years out of them, five years on a used/refurbished set is NOT BAD at all. Or even just for a secondary set for a kid's bedroom, etc.