Originally Posted by StevenC56
Has anybody recently ordered from Amazon? I ordered my 50GT50 a week ago and the TV was shipped from Seattle WA via Pilot Freight. I'm in central California and they shipped it to Los Angeles. It's suppose to come back up to me in Fresno next week when we're at work and not home. Seems like UPS or FedEx would have worked better. How's this shipping method working for everybody else?
Get the tracking # off your Amazon account and plug it into the Pilot.com website. Keep an eye on things. Pilot lost my first order and was just content to ignore the issue entirely. I had to make several calls before they admitted they lost it. After Pilot declared it "lost" Amazon was willing to send another one.
The second one arrived OK but was basically a driveway drop. Despite what Amazon's delivery description said (put in your house, unpacked, inspected for damage, powered on, confimed blue-screen with no dead pixels) Haaa, one guy showed in a van and wanted to slide it out onto the concrete. I helped him unload it from the van then I helped carry it into the house. He wanted me to sign a paper indicating I did not want to inspect the unit. I said no then made him wait while I removed the top part of the box, made sure the screen wasn't broken, and pluggid it in to at least make sure it would power up.
The guy was nice but was completely clueless about what he was supposed to be doing. There is a big disconnect between Amazon - Pilot - local delivey contractor.