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Official Panasonic GT50 Series Discussion Thread [No Street Price Talk] - Page 296

post #8851 of 9713
Thread Starter 
Quote:
Originally Posted by Bill Mac View Post

I'll be interested to hear how the repair goes as I'm having the same issue with my 60GT50.......I'll be calling Best Buy next month and might ask the Tech to bring all the possible components with him that might be the cause. I just do not want to get into multiple service calls which is a PITA. But for now the buzzing isn't really that much of an issue.

Sounds like you have a BB extended warranty - if so, and if the TV is still within it's 1-year factory warranty then it's a good idea to leave BB completely out of any repairs and let Panasonic handle the servicing.

But if the factory warranty has already expired, then disregard everything i just said biggrin.gif
post #8852 of 9713
Quote:
Originally Posted by Bill Mac View Post

I'll be interested to hear how the repair goes as I'm having the same issue with my 60GT50. To be honest I can't see how just replacing screws will fix the buzzing issue. Maybe if there is some type of washers to provide better isolation against vibration it might work. I'll be calling Best Buy next month and might ask the Tech to bring all the possible components with him that might be the cause. I just do not want to get into multiple service calls which is a PITA. But for now the buzzing isn't really that much of an issue.

Bill

Quote:
Originally Posted by Bond 007 View Post

Youre exactly right. My understanding is that some of the screws do not have washers. Supposedly they fixed this later in the model year.

There is a video, I believe it was on u tube a while back demonstrating,with back off, how to fix it and it was tightning up one screw in particular. It stopped the buzzing. You might try trackin it down.
post #8853 of 9713
Quote:
Originally Posted by adb View Post


There is a video, I believe it was on u tube a while back demonstrating,with back off, how to fix it and it was tightning up one screw in particular. It stopped the buzzing. You might try trackin it down.

http://www.youtube.com/watch?v=hq2SZI04Byg
post #8854 of 9713
Tightening the screws demonstrated in the Youtube video you're referring to, fixed my buzzing during bright/all white images. I'm not saying it will work for everyone but if you're daring...give it a try. tongue.gif
post #8855 of 9713
Quote:
Originally Posted by RandyWalters View Post

Sounds like you have a BB extended warranty - if so, and if the TV is still within it's 1-year factory warranty then it's a good idea to leave BB completely out of any repairs and let Panasonic handle the servicing.

But if the factory warranty has already expired, then disregard everything i just said biggrin.gif

Randy,

I bought the 60GT50 about two months ago. So what you are saying is it is best to call Panasonic directly? I bought the SquareTrade extended warranty from Costco so I'm covered for a few years.

Bill
post #8856 of 9713
If its that easy and reliable a fix for buzzing its too bad Panasonic themselves didn't use a better screw with washer and tighten them properly at the factory.
The buzzing has been an issue for years, why didn't they just fix that years ago it wouldn't cost nearly anything?
post #8857 of 9713
Quote:
Originally Posted by Mongo171 View Post

http://www.youtube.com/watch?v=hq2SZI04Byg

Mongo,

Thanks for posting the youtube video smile.gif.

Bill
post #8858 of 9713
Quote:
Originally Posted by BriscoCountyJr View Post

If its that easy and reliable a fix for buzzing its too bad Panasonic themselves didn't use a better screw with washer and tighten them properly at the factory.
The buzzing has been an issue for years, why didn't they just fix that years ago it wouldn't cost nearly anything?

Good question. Maybe the amount of complaints was insignificant so Panasonic did not bother. But either way the cost of lock and flat washers would have been a good investment for Panasonic wink.gif.

Bill
post #8859 of 9713
But if I recall correctly, it did not fix all TVs with buzzing problems.
post #8860 of 9713
Quote:
Originally Posted by Bill Mac View Post

Mongo,

Thanks for posting the youtube video smile.gif.

Bill

You're very welcome.
post #8861 of 9713
I forgot who mentioned it, but I just check and imputs 1 and 4 are nice and black where inputs 2 and 3 was granny and grey.
post #8862 of 9713
Well that would suck considering 2 has the ARC.
post #8863 of 9713
Quote:
Originally Posted by BriscoCountyJr View Post

If its that easy and reliable a fix for buzzing its too bad Panasonic themselves didn't use a better screw with washer and tighten them properly at the factory.
The buzzing has been an issue for years, why didn't they just fix that years ago it wouldn't cost nearly anything?

Quote:
Originally Posted by tom1996 View Post

But if I recall correctly, it did not fix all TVs with buzzing problems.

You are correct; loose screws are not the answer to a long standing issue with plasma sets from all manufacturers. This is not just a Panasonic issue for the 2012 models. There may have been an additional issue introduced with loose screws in some models that can be dealt with very easily but it's not a universal fix. Every credible article I have ever seen about this indicates the problem arises from magnetostriction in the power supply components.
post #8864 of 9713
I have 65GT50 that is having flashing-black-levels issue (large areas of black flash back and forth between very black and less black). I first noticed it back in September on the Marvel Avengers BR (in 3D and 2D). I thought it might be the BR so I let it go.

Over the last 4 months it has been getting progressively worse (can't even watch a credit roll any more). I finally have some free time so I want to address/fix this!

Is this a known issue with the 65GT50s? Is the a common/official/accurate name for what I'm seeing so I can more easily search for it?

This forum is 8800+ posts long - does someone mind directing to post #'s that address this?

Thanks!
post #8865 of 9713
No it's not common. I hope you still have warranty.
post #8866 of 9713
Quote:
Originally Posted by sdg4vfx View Post


Over the last 4 months it has been getting progressively worse (can't even watch a credit roll any more).

Is this a known issue with the 65GT50s?

Thanks!
What you need are good repeatable examples and a service call.
post #8867 of 9713
Wow I still can't believe nobody has answered my question about YouTube. I called Panasonic twice, once on Friday and once today. On Friday they told me the engineers are working it and it should be resolved within 48 hours. It still hasn't been resolved and I called again today, and they had me do a hard reset on the TV and it still did nothing. I have searched all over the internet for this problem and I have not seen a single other complaint. Is there anything that can be done?
post #8868 of 9713
Quote:
Originally Posted by ssetta View Post

I just received a YouTube software update that really messed things up. Now, the first few seconds of every video are missing. Did this happen to anyone else?

Quote:
Originally Posted by ssetta View Post

Wow I still can't believe nobody has answered my question about YouTube. I called Panasonic twice, once on Friday and once today. On Friday they told me the engineers are working it and it should be resolved within 48 hours. It still hasn't been resolved and I called again today, and they had me do a hard reset on the TV and it still did nothing. I have searched all over the internet for this problem and I have not seen a single other complaint. Is there anything that can be done?

I have no clue what you're talking about. Where did you get the youtube update from?
post #8869 of 9713
Quote:
Originally Posted by htwaits View Post

What you need are good repeatable examples and a service call.

"Repeatable" is the snag as the problem is intermittent - TV looks great when the problem isn't happening. I'll start looking through blu-rays to see if I can find something that consistently causes the problem. Luckily the TV is under warranty through July.
post #8870 of 9713
Quote:
Originally Posted by sheshechic View Post


I have no clue what you're talking about. Where did you get the youtube update from?

It just updated by itself, I didn't choose to do it. But I can tell that there was an update because the screen is black just before the video starts instead of gray like it was before.

But my problem is that it always starts like 2 or 3 seconds into the video, and it won't play the very beginning. Because the hard reset didn't take care of it, that should mean there's nothing wrong with the TV itself, and I really hope there isn't.
post #8871 of 9713
Evening all.

New poster/soon to be owner of a GT50.

Im sure this has been asked zillions of times (and I've tried to read as much of the 296 pages and many other sites)....but is there a simple answer to the question "how best to start off/run in this TV??" smile.gif
post #8872 of 9713
Quote:
Originally Posted by ssetta View Post

Quote:
Originally Posted by sheshechic View Post


I have no clue what you're talking about. Where did you get the youtube update from?

It just updated by itself, I didn't choose to do it. But I can tell that there was an update because the screen is black just before the video starts instead of gray like it was before.

But my problem is that it always starts like 2 or 3 seconds into the video, and it won't play the very beginning. Because the hard reset didn't take care of it, that should mean there's nothing wrong with the TV itself, and I really hope there isn't.

I don't think that was a youtube specific update, but rather a browser update. 1.170 was released in Sept 2012 and was pointed out in this forum back then. Panasonic's website shows 1.17 addresses issues with Skype TV functionality.

How long have you owned the tv?
post #8873 of 9713
Quote:
Originally Posted by Shahid Chaudhri View Post

Evening all.

New poster/soon to be owner of a GT50.

Im sure this has been asked zillions of times (and I've tried to read as much of the 296 pages and many other sites)....but is there a simple answer to the question "how best to start off/run in this TV??" smile.gif

Congratulations!

You may want to try avoiding prolonged (more than 2-4 hours) use of materials with that display the same static image, in the same place and black bars for the first 100 hours or so. I did that for about 48 hours and then gave up. However, we don't play games or use the browser like a pc, and hubby is a very active channel surfer. Just enjoy your tv and don't become an IR hunter.
post #8874 of 9713
Quote:
Originally Posted by Shahid Chaudhri View Post

Evening all.

New poster/soon to be owner of a GT50.

Im sure this has been asked zillions of times (and I've tried to read as much of the 296 pages and many other sites)....but is there a simple answer to the question "how best to start off/run in this TV??" smile.gif

You will probably get several thoughts on this topic yet seriously, just use the TV for what it is, a TV.. But yes, try to vary your channels in a way that no one static image or black bars remain on the screen for hours and hours/days. This is my fifth plasma and second Panasonic and I have yet to perform any routine for break-in. And I had ZERO issues with any panel anomalies. You just need to be a tad conscious of not letting the significant other or kids in only watching one station with bars or static images for numerous hours or days on end.

Congrats
post #8875 of 9713
Quote:
Originally Posted by sheshechic View Post

Congratulations!

You may want to try avoiding prolonged (more than 2-4 hours) use of materials with that display the same static image, in the same place and black bars for the first 100 hours or so. I did that for about 48 hours and then gave up. However, we don't play games or use the browser like a pc, and hubby is a very active channel surfer. Just enjoy your tv and don't become an IR hunter.


Many thanks, think thats what I was looking for, something that wasnt too indepth as I've read at times with settings/slides and many other things. Only other plasma I had was a cheap LG a few years back and remember having to use slides as part of the "burning in"...but then read on this thread thats incorrect. Think was over complicating things in my head, understand the static logos can cause the greatest risk initially, so will pay close attention to avoid
post #8876 of 9713
Quote:
Originally Posted by KJSmitty View Post

You will probably get several thoughts on this topic yet seriously, just use the TV for what it is, a TV.. But yes, try to vary your channels in a way that no one static image or black bars remain on the screen for hours and hours/days. This is my fifth plasma and second Panasonic and I have yet to perform any routine for break-in. And I had ZERO issues with any panel anomalies. You just need to be a tad conscious of not letting the significant other or kids in only watching one station with bars or static images for numerous hours or days on end.

Congrats

Again thanks. Put my mind to rest, think I was building it up to be far more complicated in the pursuit of perfection, when a little commonsense is probably all that is needed. TV tastes are varied, no console initially hooked up and just films from a USB stick (though heard it can read from a HD and of course option of streaming to explore) so hopefully nothing in my absence that will have a static image showing for too long
post #8877 of 9713
Quote:
Originally Posted by sheshechic View Post

I don't think that was a youtube specific update, but rather a browser update. 1.170 was released in Sept 2012 and was pointed out in this forum back then. Panasonic's website shows 1.17 addresses issues with Skype TV functionality.

How long have you owned the tv?

I have owned the TV since December. Yes, I think it is a browser update, and not a software update. YouTube is really the only App I use. It was working perfectly fine until a few days ago when it started having this issue.
post #8878 of 9713
Quote:
Originally Posted by ssetta View Post

Quote:
Originally Posted by sheshechic View Post

I don't think that was a youtube specific update, but rather a browser update. 1.170 was released in Sept 2012 and was pointed out in this forum back then. Panasonic's website shows 1.17 addresses issues with Skype TV functionality.

How long have you owned the tv?

I have owned the TV since December. Yes, I think it is a browser update, and not a software update. YouTube is really the only App I use. It was working perfectly fine until a few days ago when it started having this issue.

It sounds like a cookies problem to me. Is the following below what they had you do? If that doesn't work then I'd hunt for a fix on how to clear the web browser's cookies and temp files. It also seems to me that if a hard reset will clear calibration settings it should clear every other cache as well, but who knows?
Quote:
Please try the reset procedure below.

Reset procedure: Hold Vol - on the TV while holding Menu on the remote. After 5 seconds "Self Check" should appear Power cycle the unit by holding in the power button until the unit shuts off.

Please note that the reset procedure will wipe any and all calibration settings you currently have on the TV. If you still have the same issue please click on the "Contact Us" button on the right side of this web page.

-MM
http://answers.shop.panasonic.com/answers/9203/product/TC-P55GT50_support/questions.htm?sort=recenta

Edit: Have you tried using the browser to view youtube in order to verify that it happens there too? If not then the problem lies with the app. Maybe you could get someone at Panasonic let you talk to a tech in that department?
post #8879 of 9713
Quote:
Originally Posted by sheshechic View Post

It sounds like a cookies problem to me. Is the following below what they had you do? If that doesn't work then I'd hunt for a fix on how to clear the web browser's cookies and temp files. It also seems to me that if a hard reset will clear calibration settings it should clear every other cache as well, but who knows?
Edit: Have you tried using the browser to view youtube in order to verify that it happens there too? If not then the problem lies with the app. Maybe you could get someone at Panasonic let you talk to a tech in that department?

Yes, that is exactly what they had me do. I have used the browser, and it does play fine there. I think it did clear the cache, since I had to log into my YouTube account again. How would I get to talk to someone in the right department?
post #8880 of 9713
Quote:
Originally Posted by ssetta View Post

I have owned the TV since December. Yes, I think it is a browser update, and not a software update. YouTube is really the only App I use. It was working perfectly fine until a few days ago when it started having this issue.

I have 1.17 on my GT50 and YouTube runs fine. I would check your router for a firmware update then reset it even if the firmware is current. Then I would reset the internet connection on the TV so it is forced to make a fresh connection with your updated router. I don't think the problem is the app or any system update on the TV.

As far as the Panasonic engineers fixing something in 48 hrs, well I think that's just a scripted response that can be translated to "please just go away".

I also have an ST50. I'll try it later and make sure YouTube is running OK there also.


•••————————————————————————————————————————•••

I just spent a little more time with YouTube. There does appear to be a very brief period at the beginning of some (but no all) videos in which the audio does not start as quickly as the video. Is this what you are having problems with ? The "rewind" button is kinda useless also but I have no idea if that ever worked.
Edited by tpollagi - 4/29/13 at 5:06pm
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