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The *OFFICIAL* 2012 Samsung EH4000/EH5000/EH5300 Owner's Thread... - Page 56

post #1651 of 2167
Quote:
Originally Posted by ccvi View Post

Here's my issue, ...
Seems like a LED Backlight power problem, try pull off the powercord for 5 minutes from tv, this will reset the tv standby mode.
Set TV Backlight to max., give some ticking/kocking at the sides and back of the tv or open up the tv to detect/search for lose cable/connection of the Led backlight.
Otherwise there's defect in the backlight driver/powersupply/board.
post #1652 of 2167
For those curious, here's the final list of version codes for the UN32EH4003 I found available in my region of southern Ontario:

DH01
DH03
DH04
EH01
GD05
RH04

I expect the DH08 I mentioned earlier was misread or misheard and isn't in the mix.

With so little information on any of them I nabbed one at random and ended up with a GD05. It's largely what I was hoping for and expecting, with the additional benefit that the ghosting I've observed on earlier Samsung panels is gone or at least reduced to invisibility but with the disappointments of purplish blacks and a pathetic viewing angle. In particular, the vertical viewing angle is atrocious; at a distance of ~10 feet and at approximate eye level with the panel simply sitting up slouching down causes stark shifts in color at the top and bottom of the screen. The horizontal viewing angle wins no praise either, but isn't so noticeable once I've settled. It's enough of a fault that I'm fairly certain I'll return the set.

Here's a shot from the SM, if anyone's curious.



Any guesses as to the B in 32B6A1HD?
post #1653 of 2167
Hi Guys,

I've recently purchased a Samsung UN40EH5050F from an open box store (I know, I know), and I seem to be having some troubles with it. Before I take it back, I thought I'd run the issue by you lot.

From day one, the picture was overwhelmingly green, and yellows didn't look right at all. They looked very sickly; quite gross, really. After a month of constantly tinkering, I just cannot get the colour to appear correctly. I'm no master at calibration, but I was able to dial in my seven year old sony bravia nearly perfectly (for my tastes). I've managed to improve the picture on my Samsung, but in the end, I'm unable to get over the fact that everything just looks off. While not as prominent, everything still has a green hue to it, and the yellows are still pretty gross. Even the reds are funky now.

Is there any hope for this set? Any ideas on what might be happening here?

Thanks in advance!

Edit: I've tried different cables and both HDMI ports. Same issue. I'm using the PS3 as my main source, but it also happens on cable programming.
Edited by StewboaT8 - 9/29/13 at 5:17pm
post #1654 of 2167
I recently purchased a 32F5000, and pretty quickly I noticed the blue/purple ghosting issues mentioned earlier.
After reading up about it I checked the service menu, -and you guessed it- my TV has a Sharp panel.

Is there anyway to fix this issue or am I stuck with it?

This is my first Samsung TV and I'm pretty dissapointed, especially after reading a couple of lofty reviews of this particular model.

The ghosting issue isnt faint or mild, I'm surprised that Samsung allowed such flawed TV's on the market.
I've never seen such severe ghosting issues with modern LCD's before, not even with crappy TN panels.

Eh, I'm not sure sure what to do now, I don't think calling Samsung and explaining the issue will do much good, they will probably go through some dumb script and tell me to check my cables rolleyes.gif

Going back to the store and asking for a replacement is a gamble as well, probably will end up with the same crap.
post #1655 of 2167
Quote:
Originally Posted by Razenko View Post

I recently purchased a 32F5000, and pretty quickly I noticed the blue/purple ghosting issues mentioned earlier.
After reading up about it I checked the service menu, -and you guessed it- my TV has a Sharp panel.

Is there anyway to fix this issue or am I stuck with it?

This is my first Samsung TV and I'm pretty dissapointed, especially after reading a couple of lofty reviews of this particular model.

The ghosting issue isnt faint or mild, I'm surprised that Samsung allowed such flawed TV's on the market.
I've never seen such severe ghosting issues with modern LCD's before, not even with crappy TN panels.

Eh, I'm not sure sure what to do now, I don't think calling Samsung and explaining the issue will do much good, they will probably go through some dumb script and tell me to check my cables rolleyes.gif

Going back to the store and asking for a replacement is a gamble as well, probably will end up with the same crap.

can you exchange it for another panel type? preferably a Txxx (Samsung S-PVA)?
post #1656 of 2167
Quote:
Originally Posted by PlasmaPZ80U View Post

can you exchange it for another panel type? preferably a Txxx (Samsung S-PVA)?

How am I supposed to do that?

The only way to check the panel type is to go into the service menu as far as I know.
Unless you can somehow discover the panel type by serial number, since thats the only thing thats printed on the box (and the type model type, e.g. 32F5000AW).

Can't really expect to go to the store and have them unbox a bunch of them and test them all smile.gif.

So as I've said before, trying to exhange the TV is a crapshoot, I might get lucky and end up with a different panel, or I could keep getting the same Sharp crap over and over again.
post #1657 of 2167
Quote:
Originally Posted by Razenko View Post

How am I supposed to do that?

The only way to check the panel type is to go into the service menu as far as I know.
Unless you can somehow discover the panel type by serial number, since thats the only thing thats printed on the box (and the type model type, e.g. 32F5000AW).

Can't really expect to go to the store and have them unbox a bunch of them and test them all smile.gif.

So as I've said before, trying to exhange the TV is a crapshoot, I might get lucky and end up with a different panel, or I could keep getting the same Sharp crap over and over again.

Panel types are listed on the outside of the box under the model number on a sticker/label.
post #1658 of 2167
Quote:
Originally Posted by staknhalo View Post

Panel types are listed on the outside of the box under the model number on a sticker/label.

Exactly. I believe it says " version: xxxx" or something like that. At a brick and mortar store, the salesperson can go into the back and check for you. That's how I got mine. Online is a total crapshoot because no one is going to check the warehouse for you.
post #1659 of 2167
Does anyone know if the UN50EH5000 supports CEC?
I have a Rainshadow CEC adapter but I can't seem to get the TV to respond to any commands. Wonder if anyone has CEC experience on these.

Thanks
post #1660 of 2167
I thought CEC went the other way: TV passes on commands to a DVD (or whatever) via HDMI, not the other way around.
post #1661 of 2167
I believe that CEC is bi-directional and goes by a number of different names (Anynet +, SimpLink, etc) depending on the mfr. Smooth implementation seems to be hit and miss at times though. I just use a Harmony remote to control my devices and don't even bother with CEC.
post #1662 of 2167
Recently bought the UE42F5000 from Curry's (UK).

Not sure which panel mine uses. I have been into the service menu and found Type: 42R6AF0S

I don't know at all what this means... Whether it's an AMVA or an SPVA...? Neither do I know who supplied the panel- whether it was Samsung, AUO, Sharp etc etc..

Can anyone confirm please?

My concern originally grew from when I first witnessed a fast moving image. it seemed unclear to me. But my biggest concern is the faint appearance of 2 darkish looking vertical lines ( black in color, but faint) from top to bottom of the screen. The first is about 1/3rd the way across (horizontally) and the other is 2/3rds across. There are also other smaller lines as well at various places across the screen. Again, they're faint, fainter than the main 2, but their still present nonetheless. They are also vertical.

Hard to describe.. But I think these are what you might refer to add 'dirty screen effect'? (DSE)

If you look very closely when there is nothing but black on the screen (TV on) it looks like quote an organised shape, like a matrix or something). Which leads me to think it's not a defect but maybe a problem with the production method that causes this? Or maybe.... It's just a symptom of a non-SPVApanel? Honestly I wouldn't know! -- I don't know which one I have!

It's most noticeable in panning shots.

Can anyone help please?

UPDATE:
I've updated this post to include photo & video demonstrating the problem.



YOUTUBE LINK:
https://www.youtube.com/watch?v=H1fvjaBBCfg&feature=youtube_gdata_player

It's hard to demo this kind of problem without having 'eyes-on', but I hope this helps, it is much more visible on the video I've uploaded.
Edited by SkillipEvolver - 10/7/13 at 4:59am
post #1663 of 2167
Was browsing Walmart earlier t'day and while I didn't see any EH5000 models on the floor they did have the 5300 series.
I haven't seen this version posted on page 9 and was wondering what panel it was.
post #1664 of 2167

I too found this same version number on some UN32EH5000fxza's I checked at Best Buy. Any ideas on the panel type?

post #1665 of 2167
Quote:
UPDATE:
I've updated this post to include photo & video demonstrating the problem.



YOUTUBE LINK:
https://www.youtube.com/watch?v=H1fvjaBBCfg&feature=youtube_gdata_player

From the picture and video I've posted, does anyone think it looks like a legitimate problem? The guy at curry's was really stubborn and wanted to call out engineer which would cost me £80 if its determined NOT to be a fault. In thinking of just taking it straight to the shop so they HAVE to deal with it.
Edited by SkillipEvolver - 10/16/13 at 11:14am
post #1666 of 2167
Hey Guys,
Does the 5300 have an 1/8th audio out??? It just looks like a hole, and not an RCA connector. Please let me know what kind of connection this 'hole' is....BTW, there's another one for video out as well.......MANY THANKS IN ADVANCE wink.gif
post #1667 of 2167
At a guess I'd say you've found the headphone socket (3.5mm). TVs don't often have analogue line out, more likely S/PDIF.
post #1668 of 2167
Quote:
Originally Posted by SkillipEvolver View Post

Recently bought the UE42F5000 from Curry's (UK).

Not sure which panel mine uses. I have been into the service menu and found Type: 42R6AF0S

I don't know at all what this means... Whether it's an AMVA or an SPVA...? Neither do I know who supplied the panel- whether it was Samsung, AUO, Sharp etc etc..

Can anyone confirm please?

My concern originally grew from when I first witnessed a fast moving image. it seemed unclear to me. But my biggest concern is the faint appearance of 2 darkish looking vertical lines ( black in color, but faint) from top to bottom of the screen. The first is about 1/3rd the way across (horizontally) and the other is 2/3rds across. There are also other smaller lines as well at various places across the screen. Again, they're faint, fainter than the main 2, but their still present nonetheless. They are also vertical.

Hard to describe.. But I think these are what you might refer to add 'dirty screen effect'? (DSE)

If you look very closely when there is nothing but black on the screen (TV on) it looks like quote an organised shape, like a matrix or something). Which leads me to think it's not a defect but maybe a problem with the production method that causes this? Or maybe.... It's just a symptom of a non-SPVApanel? Honestly I wouldn't know! -- I don't know which one I have!

It's most noticeable in panning shots.

Can anyone help please?

UPDATE:
I've updated this post to include photo & video demonstrating the problem.



YOUTUBE LINK:
https://www.youtube.com/watch?v=H1fvjaBBCfg&feature=youtube_gdata_player

It's hard to demo this kind of problem without having 'eyes-on', but I hope this helps, it is much more visible on the video I've uploaded.

Seems to be some sort of artifact caused by less than ideal screen hardware, diffusers or production method as you suggested, nothing you can do about it unfortunatelly... if it bothers you, see if you can replace it.
http://www.tweakguides.com/HDTV_10.html
Edited by kkl10 - 10/16/13 at 3:05pm
post #1669 of 2167
Since those dark lines look so ordered I'd say it is an internal hardware issue... maybe marks or wrinkles on the diffusers, dunno for sure.
If you think about replacing your TV just beware that there are no 42F5000 TVs with Samsung S-PVA panel, but your issue is not panel related I think.

EDIT: And maybe you would have gotten more help if you asked on the official F5X00 series thread
http://www.avsforum.com/t/1466026/official-samsung-unxxf5000-and-unxxf5500-owners-thread
but I understand that since both series are very similar.
Edited by kkl10 - 10/16/13 at 3:18pm
post #1670 of 2167
Quote:
Originally Posted by LR6AGB001 View Post

Was browsing Walmart earlier t'day and while I didn't see any EH5000 models on the floor they did have the 5300 series.
I haven't seen this version posted on page 9 and was wondering what panel it was.

Yeah I just found a U model at Target today but didn't feel like risking it. Really curious if it is any good.
post #1671 of 2167

I found a thread on slickdeals where a few people have bought the UU02 and found it comes with a Samsung panel based on the number in the service menu:

 

http://slickdeals.net/permadeal/102718/dell-home-office---32-samsung-un32eh5300-wifi-1080p-led-smart-hdtv-125-dell-egift-card?page=9#comments

post #1672 of 2167
Maybe Samsung changed their version codes for 2013. Where the tv was assembled doesn't have any bearing on the panel type used, as some people in the referenced thread are mentioning.
post #1673 of 2167

My friend has a Samsung UN40EH5050 and is looking for some decent calibration numbers.  He is a newbi and using a Calibration disk like Spears and Munsil is maybe too much.  If you could direct me to some settings that are better than factory, I am sure he would appreciate it!

 

Thanks jas

post #1674 of 2167
Quote:
Originally Posted by jasrun2 View Post

My friend has a Samsung UN40EH5050 and is looking for some decent calibration numbers.  He is a newbi and using a Calibration disk like Spears and Munsil is maybe too much.  If you could direct me to some settings that are better than factory, I am sure he would appreciate it!

Thanks jas

Check my signature

EDIT: http://www.avsforum.com/t/1406151/the-official-2012-samsung-eh4000-eh5000-eh5300-owners-thread/1230#post_23195484
Edited by rbmaster - 11/8/13 at 4:17am
post #1675 of 2167
Anyone viewing the forum with a mobile browser (iOS/Safari, but presumably any "mobile" user agent) doesn't see signatures.
post #1676 of 2167
Quote:
Originally Posted by crashbot View Post

Anyone viewing the forum with a mobile browser (iOS/Safari, but presumably any "mobile" user agent) doesn't see signatures.

Oh, you're right, my bad.
post #1677 of 2167

Hey Im looking for some expert help with my UN40EH5000F TS02. Particularly the USB media player. I am creating video content i want to display on the tv in a loop.

 

1. The first issue I ran into was the display name info popping up everytime it restarts. I dont think that can be helped, unless anyone knows how to turn that off?

 

2. audio codec not supported! Comes up no matter how I encode my videos. tried ACC, LPCM, mpeg. the video format that has been working the best is a quicktime mov using H.264 video encoding. Ive tried other formats with diff quality results but all have the audio problem.

 

3. I notice a color shift in using the usb slot. the color is lighter and washed out a little, black is almost grey. I played the same files on a hdmi media player and the color is accurate, deeper blacks. i played with color and brightness settings and they don't seem to have an effect on anything played over the usb slot.

 

any suggestions or insight is appreciated!

post #1678 of 2167
1. I'm not sure of what you are describing here, doesn't seem to be related to the USB input... Could you clarify?

2. http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00047282&fm_seq=51097
http://www.samsung.com/us/support/faq/FAQ00000457/625/PN64F5300AFXZA

3. For you to see an accurate representation of your creations on the USB player of your TV you have to calibrate it with some proper calibration patterns (I used the .mp4 version of AVS709 suite it's pretty good and it's free) and some meter or at least an optical comparator. I calibrated mine with pretty much the same settings as the HDMI inputs on my TV and they look the same. To calibrate the USB player you have to do it while the video is being played, at least that's how it works on my UE32F5000. Default preset in either HDMI or USB inputs is Dynamic which is far from accurate.
You should also be aware that if you connect an HDMI media player to your TV there is a setting to adjust the range of color spaces of both devices, HDMI Black Level.
If the HDMI media player is sending 16-235 RGB range then HDMI Black Level in your TV must be set to "Low", if it is sending 0 - 255 RGB your HBL must be set to "Normal".
The USB input shows always 0 - 255 range so if your creations are encoded in 16 - 235 video levels, what should look black will look grey and the overall picture will look washed out.
I think this can be managed through proper encoding, but I'm not sure.
This shouldn't be an issue once the black level is properly calibrated though, no meter is necessary for this just some test pattern (included in the AVS suite).

Not sure if this is your issue, hope it helps.
Edited by kkl10 - 11/13/13 at 4:38am
post #1679 of 2167
Quote:
Originally Posted by staknhalo View Post

Panel types are listed on the outside of the box under the model number on a sticker/label.

I know it has been a while since I last responded, there is indeed a sticker on the side of the box.
However there is no version text there.

Only thing that is printed on it is the model number (32F5000) and the serial number.
Unless there is a way to identify the panel type by serial number I dont see how you can check without taking the tv out of the box.
Mine is build in Slovakia btw.
post #1680 of 2167
Quote:
Originally Posted by Razenko View Post

I know it has been a while since I last responded, there is indeed a sticker on the side of the box.
However there is no version text there.

Only thing that is printed on it is the model number (32F5000) and the serial number.
Unless there is a way to identify the panel type by serial number I dont see how you can check without taking the tv out of the box.
Mine is build in Slovakia btw.

500x1000px-LL-163d94bf_IMG_20120824_184307_rs_version.jpeg
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