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The *OFFICIAL* 2012 Samsung EH4000/EH5000/EH5300 Owner's Thread... - Page 17

post #481 of 1395
10/16/12 at 9:56pm
Quote:
Originally Posted by Smash1031 View Post

I disabled everything and could not get rid of the motion blur completely. Lessened the effect yes, but still noticed it. I just wanna note that the store display was a 40EH5050. I settled for the 37. The strange thing is is that both bjs and amazon are selling both sets for the same price $499. Only 3 inches difference but I'd think they'd be priced differently. I wonder if there's a problem with the 40s.
Btw I used your calibration settings. Excellent. Thx.

Fair enough, but I still wouldn't judge a set when it's being fed a split composite or coax signal. I would expect most sets/panels to look bad off that kind of source. If you tested it directly with a blu-ray player that's a different story.

FYI, all 37" samsungs don't use S-PVA - they use third party panels instead. Samsung's S-PVA supplier, S-LCD, doesn't manufacture 37" S-PVAs.

Also, 5050 models are only sold in wholesale stores like sam's club, costco, etc.

Glad the settings help.
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post #482 of 1395
10/16/12 at 10:13pm
Quote:
Originally Posted by PlasmaPZ80U View Post

panel tech wise, how does S-MVA compare to S-PVA for motion?

I believe they have a similar response time on paper. Most anecdotal accounts I've seen (of people who've used both) seem to prefer S-PVA though, so it's hard to say...
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post #483 of 1395
10/17/12 at 9:37pm
I need some advice....I picked up the un32eh5300 today and found that the bezel was loose in the top left and right corners. From what I can see it seems just cosmetic. I tested the tv for any other defects including dead pixels, back light bleeding. Everything else is perfect. Viewing angles are great. No motion blur for me so far. It's ts01. I haven't checked which exact panel it is. Anyway my point is I'm happy with the tv overall except for the loose bezel. I don't want to go through the trouble of exchanging it. Even worse I get a tv that's even worse or the same and has another defect. Do you think I should exchange it?

Ps the bezel is only Loose by little bit maybe an eighth of an inch


Thanks in advance

AK
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post #484 of 1395
10/19/12 at 8:08am
Quote:
Originally Posted by PlasmaPZ80U View Post

sounds like a near perfect set; can you tighten the screws near those two corners and solve the problem yourself?
BTW, Txxx means Samsung S-PVA panel

Thanks for your reply. I tried tightening the screws in that area. Didn't make any difference. The bezel seems to be loose all the way around not just the top corners. I'm gonna try an exchange. Will probably open the box in the store to make sure the new tv doesn't have the same issue. I believe the other tvs were also ts01 model. Hopefully I get a similar panel. Will keep you updated.
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post #485 of 1395
10/20/12 at 3:37pm
My 46" EH5000 sometimes has the screen spontaneously go black while in PC mode as if I've changed source. The upper left corner will display PC but without the refresh rate when this happens and then in about 1 second, switch back to working and display the refresh rate as it should. Is there something wrong with the tv or my pc? Maybe cheap old monoprice cables that have been banged around? Not sure if it's coincidental but it's never happened while watching something in XBMC. Maybe happens once or twice a day while PCing all day. Maybe it's a just-in-case PC feature to ward off burn in (which for some reason the manual warns as a possibility from anything persistently displayed). I don't think the operating area is especially warm either; room temperature, some other electronics not far away. Really don't want it to be a problem as I got the samsung panel and love the look.
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post #486 of 1395
10/20/12 at 5:04pm
I've got the same problem and my connection is wired. It's actually been happening for awhile now. I get a "network is not connected, check network settings" msg when I first start the hub. It'll do it's thing then come back saying it couldn't even connect to the router; which is wired and working fine with other devices at the same time. It's a very odd thing to me because at night it often works ok just during the day and afternoon about 90% of the time. I'm at work during the day so it's been bearable up to now. Any help is greatly appreciated, thank you in advance
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post #487 of 1395
10/21/12 at 11:33am
Different problem as mine has nothing to do with network connectivity because the eh5000 does not have this feature. But have you tried going into Menu into Setup (the gears icon) and tried to turn off everything in the Eco-Solution field, including in the Eco-Sensor sub-menu? Just a random guess as this was causing problems for me.
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post #488 of 1395
10/22/12 at 5:47am
For European model UE**EH5000 - UE**EH5300 (I'm Italian):
I've tried two (40eh5000 - 40eh5300): in the back of the TV it says VERSION 01.. then I checked the code in the Service Menù and they have both "A" - Samsung S-PVA panel...

On other models it says VERSION 02 but I had no way to control panel version...
But I'm not sure that VERSION 01 means Samsung S-PVA panel.. VERSION codes may be unrelated to panel type...


PS.. I'm waiting for the 32eh5000 I bought last week, hoping to be VERSION 01 smile.gif Keep your fingers crossed!!!!!!
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post #489 of 1395
10/22/12 at 2:24pm
I believe in an earlier post someone suggested that it seems version number might actually just refer to what version of firmware it shipped with. And that it is correlated to what panel is inside but not garuntee and the only way to really find out is through the service menu.

Has anyone figured out how to get 24hz working in PC mode? Since PC mode only has 16x9 and 4x3 as options I don't think it is possible; might be my noobishness but resolution or scaling gets messed up and the picture is too large for the screen and gets cropped when I get XBMC to force display refresh rate to match video. (Possible I just don't know how to use the AMD Vision Engine control centre?) The display goes to 1080p 24hz but the picture is badly messed up. I think the only way to make 24hz work properly is to take it off PC mode so you can use fit to screen which makes the colours not quite as nice and you either have to fiddle with the video settings every time you change the device title from PC to Standard or just keep it on Standard. Thanks if anyone can help me get this working properly so I can get the benefits of PC mode and also use 24hz in XBMC.
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post #490 of 1395
10/23/12 at 7:09am
So.......... for the first time in my life, I was LUCKY: the 32EH5000 has Samsung S-PVA panel (checked from ServiceMenù: panel "A" type).... but on the back of the TV it says VERSION 02, so I assume thad VERSION number is not related to panel type (in european version - UE**EH5*00)..

What i observe:
In PC mode, at the bottom of the display, I see more "light" (try to understand me biggrin.gif )... this "thing" is visible even while watching TV, but less... anyone experience the same thing??

But, despite everything, I'm satisfied.... Good color and response time... no blur (no much)... I expected more from blacks levels, but depends on color setting i assume..

Thank you all for your support... expecialy Chicolom biggrin.gif


PS.. very BIG Windows desktop....
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post #491 of 1395
10/23/12 at 11:06am
Quote:
Originally Posted by redmat99 View Post

So.......... for the first time in my life, I was LUCKY: the 32EH5000 has Samsung S-PVA panel (checked from ServiceMenù: panel "A" type).... but on the back of the TV it says VERSION 02, so I assume thad VERSION number is not related to panel type (in european version - UE**EH5*00)..
What i observe:
In PC mode, at the bottom of the display, I see more "light" (try to understand me biggrin.gif )... this "thing" is visible even while watching TV, but less... anyone experience the same thing??
But, despite everything, I'm satisfied.... Good color and response time... no blur (no much)... I expected more from blacks levels, but depends on color setting i assume..
Thank you all for your support... expecialy Chicolom biggrin.gif
PS.. very BIG Windows desktop....

Congrats on getting a nice panel!
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post #492 of 1395
10/24/12 at 2:35am
last questions: there is a display with blacks levels like AMOLED panels of smartphones??? e mean that with a small amount of light, the 32EH5000 seems very BLACK, but in a total dark room, in dark scenes, i see black became GREY....

Even much expansive TV have this "problem"?????

PS. in PC mode, on the corners of the display the image are darker: the X of windows or start buttons in WIndows (example) seem dimmed.. i read it few pages back...
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post #493 of 1395
10/25/12 at 12:54pm
Now my local Costco has T and H versions of the TV. Too bad back when I bought it. They just had the Sharp panels. I have been enjoying it just fine, my only complaint being a little graininess on dark scenes. It definitely as that LCD loo pk rather than the Plasma look, but overall, pretty happy.
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post #494 of 1395
10/28/12 at 6:33am
Today I've found a lot of dead (and stuck) pixel on my new 32EH5000...

Probably, I will return it for three important reasons:

1) Dark corners.. really boring and visible during PC usage and even on TV and movies on full 16:9...
2) Audio problem: when coonected with the TOSLINK cable to my Logitech Z906 5.1 speakers, is not possible to change volume with TV remote... only with speakers remote... very very boring.. I have to use two remotes..
3) Stuck and dead pixels..

It 's really a shame. On the market there are not TV with this quality and uniformity ..
But my goal is to have a few things but that should work well.

Unfortunately, the store where I bought it, ran out of this tv, otherwise I would have retried the purchase.

Your opinions on this??

PS.. sorry for my bad english..
Edited by redmat99 - 10/28/12 at 6:52am
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post #495 of 1395
10/28/12 at 7:18am
I've been getting a blue blur round moving objects.
Anyone have any idea what could be causing this?
Do I have a setting set too high for instance?
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post #496 of 1395
10/28/12 at 8:00am
Any ideas what the 1021 update improves/fixes?
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post #497 of 1395
10/28/12 at 9:05am
Hey everyone,

Regular lurker infrequent poster - thanks for all the great info.

Wondering if I could get some insight from some of you; I bought a 32" 5300 at my local Best Buy about a month ago (build: Tijuana, MX Aug 2012). Initially all was well, but after about two weeks the bass (such as it was) seemed to drop out of the speakers and the audio quality shifted to being really metallic and tinny.

About a week after that I noticed three dead pixels in the upper left of the screen. Coupled with the continuing audio issue, I decided enough was enough and returned it to BB for a replacement.

I just set up the new TV this morning and right out of the box, the audio sounds as bad as the last set did when I returned it - tinny, metallic, "thin"... Extremely grating when anyone is talking onscreen. The build on this set is Tijuana, MX Sept 2012.

This is the first Samsung set I've ever bought (usually a diehard Sony guy), and I'm quickly starting to regret the decision, despite liking the concept of the "Smart" functionality and ability to stream off Netflix, YouTube, Vuze off a PC, etc. with no outboard equipment.

Any ideas? Are these sets that horrific, audio-wise, or am I maybe encountering a dud production run?

Thanks for any feedback!
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post #498 of 1395
10/28/12 at 10:46am
Quote:
Originally Posted by liquidrawhide View Post

Hey everyone,
Regular lurker infrequent poster - thanks for all the great info.
Wondering if I could get some insight from some of you; I bought a 32" 5300 at my local Best Buy about a month ago (build: Tijuana, MX Aug 2012). Initially all was well, but after about two weeks the bass (such as it was) seemed to drop out of the speakers and the audio quality shifted to being really metallic and tinny.
About a week after that I noticed three dead pixels in the upper left of the screen. Coupled with the continuing audio issue, I decided enough was enough and returned it to BB for a replacement.
I just set up the new TV this morning and right out of the box, the audio sounds as bad as the last set did when I returned it - tinny, metallic, "thin"... Extremely grating when anyone is talking onscreen. The build on this set is Tijuana, MX Sept 2012.
This is the first Samsung set I've ever bought (usually a diehard Sony guy), and I'm quickly starting to regret the decision, despite liking the concept of the "Smart" functionality and ability to stream off Netflix, YouTube, Vuze off a PC, etc. with no outboard equipment.
Any ideas? Are these sets that horrific, audio-wise, or am I maybe encountering a dud production run?
Thanks for any feedback!

I think your expecting too much from a 32" TV audio-wise. All small TV's are notoriously bad sounding. I would just hook up external speakers....
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post #499 of 1395
10/28/12 at 6:16pm
Interestingly (to me, at any rate), I spent the better part of the afternoon messing with my audio settings to try to tweak things. In the end, nothing really seemed to make a noticeable difference until I gave up on the TV and turned to my DirecTV receiver - by doing a hard reset (unplugging it from the wall), then restarting it, the audio "tinniness" seemed to resolve... At least for now.

What could explain that? A buildup of static or something that was a) affecting the audio signal over HDMI connection or b) interfering with the set's speakers?
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post #500 of 1395
10/29/12 at 4:45am
Referring to my last post (up), today I do a test opening a full black and than full white image on my 32eh5000 usb port:

- With full black image, I see about 5-6 pixels thad seems dead..
- Than, on full white, I see a lot more stuck pixels (about 10)... some are the same that I assume as "dead" but the multiplicity of color they have (yellow and purple)..

This is the first display that have a very good uniformity, deep black and no bleeding... dark corners is notable only if I watch it biggrin.gif and is a minor problem compared to other brand's TVs common bugs (example: bad uniformity of Sony Edge-lit) thanks to full arrey led panel...
After a month of research, I realized that I have no other alternative..

But I ask to the eh5000 and 5300 owner's, if is normal to have dead and stuck pixels on this set.. I have three days to return it..

Come on.. do your daily good deed helping me out....
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post #501 of 1395
10/29/12 at 8:29am
They have an HS03 at Target (40eh5000). Should I call another local Target and see what they have? Is the difference between Sharp and Samsung panels really that great?

Edit:
I picked it up. I can't imagine this not looking awesome.
Edited by PogueSquadron - 10/29/12 at 9:45am
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post #502 of 1395
10/29/12 at 10:07am
Quote:
Originally Posted by redmat99 View Post

Referring to my last post (up), today I do a test opening a full black and than full white image on my 32eh5000 usb port:
- With full black image, I see about 5-6 pixels thad seems dead..
- Than, on full white, I see a lot more stuck pixels (about 10)... some are the same that I assume as "dead" but the multiplicity of color they have (yellow and purple)..
This is the first display that have a very good uniformity, deep black and no bleeding... dark corners is notable only if I watch it biggrin.gif and is a minor problem compared to other brand's TVs common bugs (example: bad uniformity of Sony Edge-lit) thanks to full arrey led panel...
After a month of research, I realized that I have no other alternative..
But I ask to the eh5000 and 5300 owner's, if is normal to have dead and stuck pixels on this set.. I have three days to return it..
Come on.. do your daily good deed helping me out....

Bought one from Richer Sounds 32EH5000 last Friday. Noticed the dead cluster of pixels in the top right corner the same day. Phoned the Richer Sounds Warranty line as I took out he 5year extended warranty. Did not know their policy on dead pixels.

They put me through to Samsung directly, they took my details and informed me that an engineer would be out after he calls me on Monday. Engineer called at 2pm and agreed that the pixels where dead and that Samsung have a policy on how many then they will repair. He said it should take a week to sort. Phone them this time next week if i hear nothing.
Very bad advice. The phone line should have told me to take it back to the shop bought from in order to get it replaced there and then. I phoned Richer Sounds shop after I gave away the TV for possible repairs. They said they would have swapped it. I lost out there by following the warranty instructions and phoning the RS Warranty line.

Now I am without a TV for a week at least it seems. My own fault. I expect the TV to come back unfixed as the pixels are not high enough in number. I will then take it back to the shop to swap.

Will keep you posted.

I agree with previous comments on the dark shading at the edges... annoying but the blacks on screen really are black. Amazing.
Used Chicolom's settings, work a treat. Screen is great value.
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post #503 of 1395
10/29/12 at 11:02am
Well I got it. I think it looks bleeping amazing so far. Games are looking awesome on it. Can't detect any major motion issues. TV looks great from Super Mario Bros. 3 to Halo Reach. Avengers Blu Ray looked great. Going to have to fire up The Lion King Diamond Edition pretty soon.

Can't wait to go in and adjust all the colors. So far, so good. Really, really happy. Can't really detect any input lag (feels better than my 26" Insignia I'm moving from). I can even play Megaman 9 again, finally. It was one of the few new games I have that runs in 480i, and my older TV couldn't really scale it properly and it played like crap. Plays practically perfectly now.

So yeah, really happy. Blacks look great to me. Is it pitch black? I guess not? But it's not nearly enough to the point where it would bother me. I can't really complain for the price I paid for it (I think it was something like, over $700 just a few months ago?). Anywho, very happy smile.gif. it's a shame that I think I might have to unplug it later. Even with my surge protector I want to be pretty careful with my TV and computer during this whole mess. Stay safe, fellow east coasters.
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post #504 of 1395
10/29/12 at 11:59am
It's the 40 inch. I've since unplugged it because we're about to get something like 60-80mph winds outside of Philadelphia. Paranoid my surge protector isn't up to the task. Looked great so far though.
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post #505 of 1395
10/29/12 at 4:39pm
@Paul Toner & PlasmaPZ80: thanks for your support!!! I appreciate it smile.gif

After five days of usage, I assume that there are not other 32 inch TVs like this... I will return it and than buy a new one.. I dont return it for a new one because the shop where I bought it, has a very long "excange times"...
I've only to be lucky for the second time finding samsung S-PVA panel... but I think that in my country, is the only aviable... or I hope so.. probably I'll know in a little while biggrin.gif

PS.. Referring to my audio problems (no volume change with speakers connected with spdif cable) I learn that is a normal thing.. Tomorrow I try to connect by headphone jack...

PS 2.. sorry for my bad english.. in the future I promise my self some serious english lessons..
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post #506 of 1395
10/29/12 at 4:43pm
I'm sure this has been discussed, but it's hard to sift through this whole thread - When the screen is almost all black, any whites are very dim (say if it is a title or something like that). Is there any way to turn this off?

Also, what exactly does the firmware from June do?
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post #507 of 1395
10/29/12 at 5:59pm
Quote:
Originally Posted by PogueSquadron View Post

I'm sure this has been discussed, but it's hard to sift through this whole thread - When the screen is almost all black, any whites are very dim (say if it is a title or something like that). Is there any way to turn this off?
Also, what exactly does the firmware from June do?

The TV auto dims the backlight on every mode except movie. If you want to disable it use movie mode.
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post #508 of 1395
10/29/12 at 8:40pm
Ah was just about to edit! I'll have to remember that.

So essentially if I'm watching TV or movies, I'll want to use Movie. I was using Game Mode earlier when playing the 360 and it looked good, but unfortunately still suffered from the auto-dimming. Is there any chance this could get changed in a firmware revision (at least if Samsung will keep updating the firmware in a 2011 model)? I guess if I haven't read anything here, there's no fix for that. It's not really that big of a deal, but it pops up now and then, like when playing a game and the screen is mostly black except for something that tells you the name of the chapter or something. Kind of a silly feature not to have as an option. Maybe another option would be to try playing a game in Movie mode, and see if there's really any additional lag. Your input lag tests were telling, Chicolom...is it normal that the difference in lag would be so minimal? Maybe I won't even notice it.

Overall everything is looking great. When I'm sitting in my chair near the TV, everything looks perfect. Screen seems really uniformly lit and definitely doesn't suffer from the same clouding issues my mom's TV suffers from. Viewing angle doesn't seem like anything special, but it's not bad. The TV is for my bedroom and it's on a swivel, so I can easily rotate it if need be. No ghosting or smearing issues. No dead pixels as far as I can ell.

Maybe it's the Sharp panel, but yeah, the only complaint I have is that I wish the contrast was a little better. It's mostly great, but I just wish at times it was either a little brighter or a little darker. This is not an issue when I'm closer to the TV, but only really when I'm in bed (which wouldn't be a problem for the future when I move, since I won't be so far away).
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post #509 of 1395
10/29/12 at 9:35pm
Quote:
Originally Posted by PogueSquadron View Post

Ah was just about to edit! I'll have to remember that.
So essentially if I'm watching TV or movies, I'll want to use Movie. I was using Game Mode earlier when playing the 360 and it looked good, but unfortunately still suffered from the auto-dimming. Is there any chance this could get changed in a firmware revision (at least if Samsung will keep updating the firmware in a 2011 model)? I guess if I haven't read anything here, there's no fix for that. It's not really that big of a deal, but it pops up now and then, like when playing a game and the screen is mostly black except for something that tells you the name of the chapter or something. Kind of a silly feature not to have as an option. Maybe another option would be to try playing a game in Movie mode, and see if there's really any additional lag. Your input lag tests were telling, Chicolom...is it normal that the difference in lag would be so minimal? Maybe I won't even notice it.

Overall everything is looking great. When I'm sitting in my chair near the TV, everything looks perfect. Screen seems really uniformly lit and definitely doesn't suffer from the same clouding issues my mom's TV suffers from. Viewing angle doesn't seem like anything special, but it's not bad. The TV is for my bedroom and it's on a swivel, so I can easily rotate it if need be. No ghosting or smearing issues. No dead pixels as far as I can ell.
Maybe it's the Sharp panel, but yeah, the only complaint I have is that I wish the contrast was a little better. It's mostly great, but I just wish at times it was either a little brighter or a little darker. This is not an issue when I'm closer to the TV, but only really when I'm in bed (which wouldn't be a problem for the future when I move, since I won't be so far away).

If you don't like the auto dimming, ya use Movie mode. Also using "PC" mode by renaming the input to PC should disable it too, and it also disables subsampling which will give a slightly sharper picture for things like PC text.

It's possible the auto-dimming could be fixed. I have a hunch that "motion lighting" setting is supposed to allow a toggle control over it but it doesn't work correctly. Personally I like the auto dimming, at least when playing dark games that could utilize that little extra black level.

I really have no idea what game mode does on these sets, as it doesn't seem to affect lag. It doesn't seem to disable any processing either. It just seems like an extra mode that's turned up to 11 by default.

It seems like all the modes have pretty low lag of about 2 frames (33ms). After tried testing it, I stopped worrying or carrying about which mode it was on in regards to affecting input lag. I use game mode just for the heck of it, but I've got it calibrated back down to look closer to movie mode.


Do you have an option to return it still for a samsung S-PVA panel? I'm not trying to give you buyers remorse, and the Sharp panel should still be very good. The S-PVA should technically have a bit better contrast though, so it's just an option.
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post #510 of 1395
10/29/12 at 10:22pm
The Target I was at only had the Sharp panel (this may have been their last one?), and the girls at the other Targets couldn't find the four character code on the box when I called. I suppose I could give them the benefit of the doubt - maybe they're not always on the boxes? They also said that they have all the same merchandise as the other Targets, but I don't think they really understood what I was trying to say. I could call them again after this storm is over and see if someone else can find a TS02 (and hopefully not get the same girl on the phone). If that doesn't work, I'm keeping this TV. If I can find any other stores around here that might have it (and can maybe price match), I'll give them a call. I don't think I'll have any luck though, because I can't even find this TV on Costco's website, and BJs seems to only carry the EH5050 at $20 more than what I got this TV for.

Target and Best Buy, I believe, are the only stores nearby with the 40EH5000 at $479, and the sale ends 11/3. There are no Best Buys near me that have this TV in store, so it was either get the Sharp model, or gamble and get the TV online....then risk having to send it back, and I don't really want to deal with all that. The picture still looks awesome. I'm very happy keeping this. For all I know, I could get one of the Samsung panels and then that one has something wrong with it or something. It's just too much of a gamble for me.

The firmware said that it would increase PQ - is that just something they can add on the press release or is that actually worth doing?
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