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The *OFFICIAL* 2012 Samsung EH4000/EH5000/EH5300 Owner's Thread... - Page 20

post #571 of 2167
deleted
Edited by craigthaagensen - 11/14/12 at 3:35pm
post #572 of 2167
Hi, I have the same version you do and the same model number UN37EH5000, ASO1, but when I went to the service menu, there is a 37Pxxxx, so I do not know for sure if is AUO Optronics or Chi Mei, do you know anything about this?
post #573 of 2167
Quote:
Originally Posted by package39 View Post

Hi, I have the same version you do and the same model number UN37EH5000, ASO1, but when I went to the service menu, there is a 37Pxxxx, so I do not know for sure if is AUO Optronics or Chi Mei, do you know anything about this?

http://www.avsforum.com/t/1406151/the-official-2012-samsung-eh4000-eh5000-eh5300-owners-thread/540#post_22549746
post #574 of 2167
I have the same situation you had with the UN37EH5000, the outside of the box and the sticker on the back of the tv reads AS01, but when you go to the service menu it reads 37Pxxx, but CHICOLOM said that it could possibly also be AUO Optronics, and I believe him because my TV quality picture is very good, no motion blur, good contrast but you have to play with the settings to get it right, if your HDMI black level is grayed out, go to black tone and set it to darkest and so on, the problem with the 37 inch is that there is no samsung or sharp panel, most of them are chi mei and very few AUO Optronics, but that is the right size for my room cabinet, 40 is too big for me and I got it cheap, I got my 37 inch at Amazon like new condition and to tell you the truth I would say it was new, for $349 + $31 delivery, total $380. I also have the UN55D6400 in my living room which is a great tv, it has a samsung panel, has a bit better contrast than my 37 inch tv, but the 55 inch is a 3D and a better tv but it has more motion blur than my 37 inch, figure that, and my 37 inch has excellent viewing angle, overall I am very happy with my UN37EH5000, anyways that is my experience.
post #575 of 2167
Someone could watch videos with subtitles SSA or SUB? I tried to use it but the TV does not load the subtitle.
post #576 of 2167
a lot of online retailers have lowered the price for the UN40EH5300 to just $448 today

is it worth it to get this model at this price? what are the chances of seeing it at an
even lower price within the next 2 to 4 weeks?

thanks!
post #577 of 2167
Quote:
Originally Posted by quietmouse View Post

a lot of online retailers have lowered the price for the UN40EH5300 to just $448 today
is it worth it to get this model at this price? what are the chances of seeing it at an
even lower price within the next 2 to 4 weeks?
thanks!

I wouldn't order it online as you have no control over the panel...
post #578 of 2167
Quote:
Originally Posted by chicolom View Post

I wouldn't order it online as you have no control over the panel...

well, it is not carried(or in stock) at any of my local electronics retailers, so I have no choice but to go online. the nearest store that
I found with availability is 53 miles away... probably not worth spending gas money to drive 106 miles roundtrip?(especially since my
car only gets 15mpg on the highway)

I haven't had time to read all about the panel issues described in this thread. If I get a blacklisted panel on the UN40EH5300 that Amazon ships me,
should I even accept delivery? I assume I can tell the panel make by look at the outside of the box. The UPS guy probably wouldn't mind because
I've know him for years, plus he has to deliver to the rest of the office complex first.
post #579 of 2167
I have a related question about the panels.

Which panel does Samsung use if the TV ever need a new panel replaced under Samsung Warranty? Do they just pick whatever is available?

A couple of years ago, Samsung replaced the panel on my other 32" LCD TV. I remember the Samsung tech telling me that the panel would have
cost me over $400 if my TV was out of warranty. The new panel looked great and I still have the TV today.

If I buy the UH40EH5300 today and somehow get a "good" Samsung-made panel, will Samsung replace it with identical Samsung-made panel
under warranty?

I'm assuming these panels are interchangeable for any given model/size? (i.e. if the TV came with Samsung-made panel, it can be replaced
with a Chi Mei or AUO or Sharp panel)
post #580 of 2167
OK I have i few questions if u let me about 40eh5000r and forgive me if they been posted

1 - Whats the last letter mean R or k and whats the last firmware and how can I download it

2 - How do i connect it to Dolby home theater via optical digital which it doesn't have but exist in the description

3 - How can I calibrate the colors on the USB media which u can only choose between Dynamic or movie or standard

but they all suck and i want to calibrate it my self


Thank U very much
post #581 of 2167
Quote:
Originally Posted by quietmouse View Post

well, it is not carried(or in stock) at any of my local electronics retailers, so I have no choice but to go online. the nearest store that
I found with availability is 53 miles away... .

You don't have any walmarts/targets within 53 miles? Buying it online and returning it would be a pain, especially since there is no guarantee that you won't just keep getting the same panel 5 times in a row. Personally, I would rather driver for a while (calling ahead to a couple places to check stock) then have to go through returning stuff online.

Or just keep the first panel you get and be happy with it.

Quote:
Originally Posted by quietmouse View Post

I have a related question about the panels.
Which panel does Samsung use if the TV ever need a new panel replaced under Samsung Warranty? Do they just pick whatever is available?

I'm assuming these panels are interchangeable for any given model/size? (i.e. if the TV came with Samsung-made panel, it can be replaced
with a Chi Mei or AUO or Sharp panel)

They should all be interchangeable, and I doubt anyone knows (including the techs) what panel they will use to replace it if it fails. It sounds like your expecting it to fail though...
post #582 of 2167
Quote:
Originally Posted by Leonil Messi View Post

OK I have i few questions if u let me about 40eh5000r and forgive me if they been posted
1 - Whats the last letter mean R or k and whats the last firmware and how can I download it
2 - How do i connect it to Dolby home theater via optical digital which it doesn't have but exist in the description
3 - How can I calibrate the colors on the USB media which u can only choose between Dynamic or movie or standard
but they all suck and i want to calibrate it my self
Thank U very much

1) I'm not aware of that letter, but I doubt it's significant. Firmware can be downloaded from Samsungs website. They have 1012.3 listed as the latest, although some sets might come with even newer firmware already installed (?).
http://www.samsung.com/us/support/owners/product/UN40EH5000FXZA

2) I"m not sure what your asking, but the TV has an optical passthrough that passes dobly digital or PCM (I think). Most people probably use the receiver as the first device and passthrough the video via HDMI to the TV.

3) I don't think you can.
post #583 of 2167
Quote:
Originally Posted by chicolom View Post

You don't have any walmarts/targets within 53 miles? Buying it online and returning it would be a pain, especially since there is no guarantee that you won't just keep getting the same panel 5 times in a row. Personally, I would rather driver for a while (calling ahead to a couple places to check stock) then have to go through returning stuff online.
Or just keep the first panel you get and be happy with it.
They should all be interchangeable, and I doubt anyone knows (including the techs) what panel they will use to replace it if it fails. It sounds like your expecting it to fail though...


I have two friends who bought the UN40EH5300 from Amazon. (one in October and one last week)
They just emailed me and said both have "TS01" on the outside of the boxes.

From what I've read, TS01 is a Samsung-made panel. I'm confused as to whether or not this is
considered the "best" panel. Many have said this panel have motion issues.

Am I correct in assuming that there is no "best" panel for this TV? (each has its pros and cons)

I certainly hope it doesn't fail, but I've had two Samsung LCD TVs that had the completely LCD panesl
replaced by Samsung. (both under warranty, fortunately) That's actually not so bad, since there are
6 Samsung LCD TVs in my house at the moment. Oldes one is 6+ years and the most recent one is
2 months. (with a new UN40 EH5300 coming in a couple of days to replace the the 6-year-old LCD TV
in the bedroom)
post #584 of 2167
I'm also planning to buy the 40EH5300 from Amazon, but now thinking about doing some hunting in stores if I can find the right panel.
post #585 of 2167
Quote:
Originally Posted by quietmouse View Post

From what I've read, TS01 is a Samsung-made panel. I'm confused as to whether or not this is
considered the "best" panel. Many have said this panel have motion issues.
Am I correct in assuming that there is no "best" panel for this TV? (each has its pros and cons)

They all have there pros and cons and there is no perfect panel, but the S-PVA have a couple advantages over the other ones in contrast and black level which is one of the more important aspects of picture quality.
post #586 of 2167
Quote:
Originally Posted by chicolom View Post

They all have there pros and cons and there is no perfect panel, but the S-PVA have a couple advantages over the other ones in contrast and black level which is one of the more important aspects of picture quality.

what about reliability of the panels? Does Samsung's own panel have a better reliability over others?
post #587 of 2167
I noticed this owners thread is 99% discussion of the EH5xxx model, with very little talk of the eh400x. I'm not desperate for a new bedroom tv(old, small crt crapped out a few months ago), but I've certainly been looking at options. For a while I was definitely considering the 32eh4003. What would I gain by getting the 32eh5000 vs the 4003? The tv will pretty much just be used to watch hd cable tv with a bit of sd mixed in. There would be a pretty big price difference between the two models. A family member gets a nice discount from Target and this week I can get the 32eh4003 for a total cost of $217(assuming Target has one of the Txxx panels). Target does not carry the 32eh5000, so the best price I could get is $330 from Amazon or $350 total at best buy. Anyone have any thoughts? I didn't really want to have to make a purchase decision right now, but $217 for the 32eh4003 is very tempting if I'm not sacrificing too much vs the eh5000.
Edited by Kelud - 11/19/12 at 8:25am
post #588 of 2167
Quote:
Originally Posted by quietmouse View Post

what about reliability of the panels? Does Samsung's own panel have a better reliability over others?

I can't say. I think something else is more likely to break (main board or power supply) before the actual LCD panel does though.
post #589 of 2167
Quote:
Originally Posted by quietmouse View Post

I have two friends who bought the UN40EH5300 from Amazon. (one in October and one last week)
They just emailed me and said both have "TS01" on the outside of the boxes.
From what I've read, TS01 is a Samsung-made panel. I'm confused as to whether or not this is
considered the "best" panel.

Quote:
Originally Posted by ronakg View Post

I'm also planning to buy the 40EH5300 from Amazon, but now thinking about doing some hunting in stores if I can find the right panel.

I would have preferred to use Amazon as I bought my PN64E8000 from them but ended up at Walmart so I could control the panel selection. At the end of the day, I ended up with a TH01 which I found on another thread to be a Samsung panel. I have not dialed in the calibration yet but overall it's excellent. Checking the service menu shows the TH01 as a 40A6AF0D.
post #590 of 2167
eh400x is HD ready VS eh5000 is FullHD... I'm using the 32eh5000 hooked to my PC, and I think that reading small text is more "pleasant" with 1920x1080 resolution...
In "Tv mode" this aspect is less important, but when you are watching a bluray, things change in favour of fullHD resolution..

IMO
post #591 of 2167
I ordered my 40EH5300 from bhphotovideo for 449. including free shipping. Looked everywhere for the deal and looks like most of them are out of stock except Fry's.

The model number for this TV is 40EH5300FXZA, does that make any difference?
post #592 of 2167
Quote:
Originally Posted by ronakg View Post

I ordered my 40EH5300 from bhphotovideo for 449. including free shipping. Looked everywhere for the deal and looks like most of them are out of stock except Fry's.
The model number for this TV is 40EH5300FXZA, does that make any difference?

B&H Photo is one of my favorite electronics retailers. I've bought a lot of camera and
professional audio gear from them over the last 12 years.

However, I will never buy large TVs from them due to their stupid return/exchange policy on TVs:

http://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp
No Return/Exchange On:
TVs, combos and monitors 37" and larger once any of the packaging has been opened.
post #593 of 2167
Quote:
Originally Posted by englechgc View Post

so the TS01 is really supposed to be a top model ?? ill do some more tinkering with it ...think i still have a couple weeks or so left before im unable to send the tv back ....if it doesnt get better may have to try an IP like LG or Pan.1.gif

I was reading slickdeals.net and 4 more people reported getting TS01 panel on UN32EH5300 and UN40EH5300 from Amazon.(ship and sold directly from Amazon.com)
(this is within the last 2 weeks)
post #594 of 2167
Quote:
Originally Posted by quietmouse View Post

B&H Photo is one of my favorite electronics retailers. I've bought a lot of camera and
professional audio gear from them over the last 12 years.
However, I will never buy large TVs from them due to their stupid return/exchange policy on TVs:
http://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp
No Return/Exchange On:
TVs, combos and monitors 37" and larger once any of the packaging has been opened.

I saw that, but that was the only place selling this model for $448, so I bite the bullet. Now when I check it is available on Amazon too at $448 but they charge sales tax + some fee which makes the price $495.

Anyway, I'm getting a SquareTrade 3 year extended warranty from Costco to be on the safer side.
post #595 of 2167
I just tried to go to Walmart to buy a UN46EH5300 because there website told me they were in stock and on sale. Turns out the 15 they had were for Black Friday only. The sales associate said the version started with V on all of them. I'm not sure he was looking at the right thing though. I guess I'll have to take my chances and order from Amazon.
post #596 of 2167
Quote:
Originally Posted by ronakg View Post

I saw that, but that was the only place selling this model for $448, so I bite the bullet. Now when I check it is available on Amazon too at $448 but they charge sales tax + some fee which makes the price $495.
Anyway, I'm getting a SquareTrade 3 year extended warranty from Costco to be on the safer side.

I also got the SquareTrade 3 year warranty from Costco. However, I'm very confused right now.

When I registered it on SquareTrade's website, it showed the warranty expires 5 years from this week.
(Costco's 2 years plus SquareTrade's 3 years) However, since the TV was not purchased from Costco,
it should be only 4 years from date of purchase.

I called SquareTrade and spoke to 3 different reps. I made sure they understood that I did not buy the
TV from Costco. Yet all three of them insisted that my warranty will be good for 5 years. (1 year from
manufacturer, plus additional 4 from SquareTrade)

Not really sure what to make of this.... frown.gif
post #597 of 2167
My UN40EH5300 from Amazon.com was just delivered by UPS 10 minutes ago.

On the back, it shows version EH01, manufactured in 10/2012, in Mexico??? I had assumed that it would be made in China or something.
Is it a bad sign that it was made in Mexico?(Tijuana, of all places) frown.gif

I've been going out of my mind trying to search this EH01 version number.

There's no mention of EH01 in this or any other thread... frown.gif

Any chance that Samsung is using another new supplier? At least it's a fresh TV, made less than a month ago. smile.gif
I'm really dense when it comes to picture quality(contrast vs motion smoothness) I have it plugged into my
HD DVR and Playstation3. Tried several HD movies on the DVR and Blu-rays. (Terminator 2, Avatar, etc)
The picture is amazing... but I don't know what I should really be looking for. Any advice appreciated! smile.gif

Also... I can't believe I'm saying this, but this TV is way too light... the shipping weight shows 30 pounds, but
the TV itself it so light that I can pick it up with one hand. I realize it's only 40-inch... but my 6-year-old
24-inch Samsung computer LCD monitor feels heavier...(
Edited by quietmouse - 11/20/12 at 10:46am
post #598 of 2167
Dear All

Could any one confirm whether this TV is having Samsung Panel or not??

Details are as follows:

Model :UE32EH5000K

Model Code : UE32EH5000KXXU

Version No: 02

I can't check it via SERVICE MENU as, the TV is in another country.

So please help.
post #599 of 2167
Quote:
Originally Posted by quietmouse View Post

My UN40EH5300 from Amazon.com was just delivered by UPS 10 minutes ago.
On the back, it shows version EH01, manufactured in 10/2012, in Mexico??? I had assumed that it would be made in China or something.

There's no mention of EH01 in this or any other thread... frown.gif

Check the service menu.... (if you don't know how see my sig)

Made in Mexico is normal for this set. If you look at the pics in my sig, you can see that even the Samsung TSxx versions come from Mexico.
Quote:
Originally Posted by vdtrivedi View Post

Dear All
Could any one confirm whether this TV is having Samsung Panel or not??
Details are as follows:
Model :UE32EH5000K
Model Code : UE32EH5000KXXU
Version No: 02
I can't check it via SERVICE MENU as, the TV is in another country.
So please help.


I don't understand, are you not physically near the TV that you can't check the service menu? It says in my sig the instructions for checking the service menu outside the US...
post #600 of 2167
Quote:
Originally Posted by quietmouse View Post

My UN40EH5300 from Amazon.com was just delivered by UPS 10 minutes ago.
On the back, it shows version EH01, manufactured in 10/2012, in Mexico??? I had assumed that it would be made in China or something.
Is it a bad sign that it was made in Mexico?(Tijuana, of all places) frown.gif
I've been going out of my mind trying to search this EH01 version number.
There's no mention of EH01 in this or any other thread... frown.gif(

I was at Best Buy yesterday looking at the 32eh4003 and 32eh5000. The 5000 display and all the boxes said TS01. The 4003, on the other hand, said EH01 on the display and DH01 on all the boxes, so I'd also like to know if anyone has an idea what panels the D and E are.
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