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Official Sony HX850 Owner's Thread (46HX850, 55HX850) - Page 69

post #2041 of 2218
Quote:
Originally Posted by steve1971 View Post

Yea we were Latino. I also forgot to say we watched Cabin In The Woods and the new Evil Dead as well. Now that's what I do call Terror Movie Nights. We love horror movies. biggrin.gif

Us too, you should check out the Conjuring. Good movie. It's only in theatres right now though.

http://m.youtube.com/watch?v=k10ETZ41q5o&desktop_uri=%2Fwatch%3Fv%3Dk10ETZ41q5o
post #2042 of 2218
Quote:
Originally Posted by Latinoheat View Post

Quote:
Originally Posted by steve1971 View Post

Yea we were Latino. I also forgot to say we watched Cabin In The Woods and the new Evil Dead as well. Now that's what I do call Terror Movie Nights. We love horror movies. biggrin.gif

Us too, you should check out the Conjuring. Good movie. It's only in theatres right now though.

http://m.youtube.com/watch?v=k10ETZ41q5o&desktop_uri=%2Fwatch%3Fv%3Dk10ETZ41q5o


I see that and we will catch it when it hits Blu ray. I hear its damn good. We don't go to the theater anymore because we got our own Home Theater right here at home.
post #2043 of 2218
Quote:
Originally Posted by SonySD View Post

Hi folks,

Sorry if this has been covered already, but I couldn't find the exact same description of the problem, so I'm not sure if it's normal or can be corrected. Just got my second 55HX850 after returning the first for a bad pixel plus the occasional 1/4" light strip across the bottom edge of the picture. The second one which I have now also often exhibits this 1/8" to 1/4" high light strip (glow, band?) across the bottom edge. It's almost like it's part of the video itself, but seems more like a backlighting artifact. It's only very slightly brighter than the part of the scene above it and is probably not noticeable unless you're looking for it, and it doesn't seem to occur on the side or top edges. It's more frequent at the bottom right, maybe 15" across, but sometimes extends almost all the way across the screen. And it's directly at the bottom, against the black edge. Backlighting is 4 and LED Dynamic is set to Auto. It doesn't seem like the backlighting setting has any effect on this. Maybe it's a video processing artifact where the processing gets confused by the bottom edge?

You can sort of see it in the attached picture, basically across the bottom middle 1/3 of the screen shot. It looks like a glow coming up from the black edge. With Nascar on Speed channel today, it's can be really obvious across the entire bottom edge when the gray track fills up the bottom of the screen. But it doesn't seem correlated with extremely bright scenes.

I was watching a Samsung 55F7050 in Costco yesterday, and it didn't have exactly the same problem but the bottom edge seemed to jump around on that TV, and in general wasn't any better. So I don't know if there's just a bottom edge problem with edge lit panels, or if it's something not quite right with the panel, or if the video processing has a problem

Otherwise the image looks great so I'm inclined to keep it, but still wonder if this is a "feature" of this HX850.

Thanks for the help.


My HX850 has the exact same "light strip" issue except its on the top. Did you ever find out if this was an actual flaw?
post #2044 of 2218
Quote:
Originally Posted by SonySD View Post

Quote:
Originally Posted by aztony View Post

I haven't seen that effect before, it surely shouldn't be there and doesn't occur on my set. Looking at the photo, it's difficult to tell if that strip belongs to the scene on your TV or not, and if it does, does it belong on the top or bottom half of the scene. Have you tried different picture formats to see if that has an affect on that strip, such as normal, full, zoom, etc... I have my set on Full and scene on Cinema.
Yes it's hard to tell from the photo whether it's part of the scene, but in fact it was not part of the scene and I've now watched quite a few Nascar laps with different settings, but all with the same effect especially when the gray track dominates the screen. (Not because I love Nascar, but because the problem is present so often with the gray track and green infield.) I did try changing the picture modes as you suggested, and the same thing happens in all of them. Also tried many of the scene modes, with the same problem in all modes. F/W is the latest version from the Sony website. Seems very strange that this has occurred on both of the TVs that I've tried. Might have to return it and consider the 55W900A, although I like the gorilla glass on the 850.


No problems like that on my HX850. But its very hard to see on the pic you took, its not very noticeable at all. I'd give Sony a call and maybe they can send someone out to take a look at it.
post #2045 of 2218
Quote:
Originally Posted by steve1971 View Post

No problems like that on my HX850. But its very hard to see on the pic you took, its not very noticeable at all. I'd give Sony a call and maybe they can send someone out to take a look at it.

The "light strip" on mine isnt part of the scene either. Does anyone know what could be causing this?

I think I will give Sony a call and see what they have to say about it.
post #2046 of 2218
I noticed something yesterday when I was cleaning my HX850. The back panel is made of a thin metal. My HX750 didn't have that nor did any of my other flat screens of the past and maybe its because none of them were high end models I don't know. But I think its pretty cool if that indeed is what it is.


biggrin.gif
post #2047 of 2218
Man its sad that Sony had to discontinue what I consider to be one of the best TV's they have made in years in the HX850. I have had my HX850 for 3 weeks now and never it never ceases to amaze me with its looks and excellent PQ and black levels. I now watch more Blu's then I ever have with any tv because the experience is awesome. Because of my HX850 I now look forward to movie night's instead of watching plain old tv shows on Directv HD. biggrin.gif
post #2048 of 2218
Got the 55 for $1,499 back in December and it was worth every penny.
post #2049 of 2218
Quote:
Originally Posted by mike23bz View Post

Got the 55 for $1,499 back in December and it was worth every penny.


I agree mike the HX850 is worth every penny and then some. Sure glad I got mine when I did.
post #2050 of 2218
Hi Steve, glad your enjoying your tv, have had mine now for over 6 mths and am happy. I am still messing about with the settings and would be interested in what your settings are.

Many thanks

Paul
post #2051 of 2218
Quote:
Originally Posted by steve1971 View Post

I agree mike the HX850 is worth every penny and then some. Sure glad I got mine when I did.

Hi Steve - Glad your enjoying your Tv. Have had mine now for over 6 mths and still messing about with the settings. I would be interested in what settings you are using (and other members of the forum) having trawled the internet it seems to be a minefield, with no consistent definitive settings!

many thanks

Paul (UK)[/B]smile.gif
post #2052 of 2218
Can anyone point me to some store that still has this one on sale for a reasonable price? I'm hunting the 46''.

Europe strongly preferred, UK would be lovely for instance, distance wise.
Edited by threesixes - 8/4/13 at 2:15am
post #2053 of 2218
Quote:
Originally Posted by phargrave View Post

Quote:
Originally Posted by steve1971 View Post

I agree mike the HX850 is worth every penny and then some. Sure glad I got mine when I did.

Hi Steve - Glad your enjoying your Tv. Have had mine now for over 6 mths and still messing about with the settings. I would be interested in what settings you are using (and other members of the forum) having trawled the internet it seems to be a minefield, with no consistent definitive settings!

many thanks

Paul (UK)[/B]smile.gif


Hey Paul,

The settings I use are from hometheatermag.com with a few tweaks of my own. I will right them down and pm you with them tonight. I find the settings the most optimal for my tv so you may like them as well. Like I said I will write them down and send them to you via pm tonight.
post #2054 of 2218
Quote:
Originally Posted by threesixes View Post

Can anyone point me to some store that still has this one on sale for a reasonable price? I'm hunting the 46''.

Europe strongly preferred, UK would be lovely for instance, distance wise.


The only place I have seen them are on amazon.com other then that everywhere else they have all disappeared. That's because Sony has replaced them with the W900a (Mistake!). Check online though and you may get lucky. I know I was lucky when I found mine at Best Buy.....it was the last one they had! It was one of the best damn choices I ever made when buying a tv. biggrin.gif
post #2055 of 2218
Quote:
Originally Posted by phargrave View Post

Quote:
Originally Posted by steve1971 View Post

I agree mike the HX850 is worth every penny and then some. Sure glad I got mine when I did.

Hi Steve - Glad your enjoying your Tv. Have had mine now for over 6 mths and still messing about with the settings. I would be interested in what settings you are using (and other members of the forum) having trawled the internet it seems to be a minefield, with no consistent definitive settings!

many thanks

Paul (UK)[/B]smile.gif


Hey Paul I pm'd you the settings I use on my tv. Give them a try and see if you like them.
post #2056 of 2218
Hello,
I have a really new, just a day old Bravia HX850, I felt that it was used, so I checked the Usage hours in the Self Check mode,
DISPLAY , 5 , VOL DOWN , POWER, It displayed huge hours:

1941-404-2032

I think it was a demo unit.

I have 2 questions:

Are these numbers really accurate ?, and why TV operation hours is different from Panel operation hours?

Also, Can a retailer Reset these hours from the service menu so that it seems as if it is a new set or is it the ultimate check to see if it is used or not?

Thanks
post #2057 of 2218
Quote:
Originally Posted by Tony11F View Post

Hello,
I have a really new, just a day old Bravia HX850, I felt that it was used, so I checked the Usage hours in the Self Check mode,
DISPLAY , 5 , VOL DOWN , POWER, It displayed huge hours:

1941-404-2032

I think it was a demo unit.

I have 2 questions:

Are these numbers really accurate ?, and why TV operation hours is different from Panel operation hours?

Also, Can a retailer Reset these hours from the service menu so that it seems as if it is a new set or is it the ultimate check to see if it is used or not?

Thanks

If it helps mine shows 0006-00018-00006 after a day of use. If what your set shows is correct then it seems like it's definitely used. The difference between panel and operations could also be a sign that it is a refurbished unit.
Edited by felang - 8/7/13 at 5:39pm
post #2058 of 2218
Quote:
Originally Posted by felang View Post

If it helps mine shows 0006-00018-00006 after a day of use. If what your set shows is correct then it seems like it's definitely used. The difference between panel and operations could also be a sign that it is a refurbished unit.

Thanks for the info, I hope someone can help me to know if a retailer could Reset these operation hours from the service menu so that it seems as if it is a new set or is it the ultimate check to see if it is used or not?
post #2059 of 2218
I watched some NFL Pre-Season football last night and wow what a difference from watching football on my old HX750 and now on my HX850. Colors popped and the clarity was like night and day between the 2 TV's. I am gonna love me some Cowboys/Patriot football games this year on my HX850 that's for sure! lol. NOW I gotta get NFL Sunday ticket on Monday when we have Comcast installed eek.gif. I am ready for some good ol NFL football. biggrin.gif
post #2060 of 2218
I've had an HX850 for a year now and have been really happy with it so far, except for one small problem.

We have three HD TV stations on the Free-To-Air, and when viewing these, the volume is noticeably lower than on the other normal TV stations. When viewing most channels, the volume settings are normally best at between 18-25, depending on the amount of background noise. With the HD stations we need to push this up to 40-50, and sometimes above, just to get the same sound level. This is a real pain, especially when changing to another channel when you forget you have the sound wound right up!

I have searched online and found that this is an issue that affects the HD volume output of various different TVs. Most discussions about it relating to software updates to rectify the issue, notably the Samsung models. But I can't find any mention of the issue online with regards to the Sony models, and certainly can't find any reference to a software update to fix any such issue. I am running the latest software version according to the Sony support page, or at least there's nothing later than the version I'm running (PKG1.921GAA0002), and when connected the TV tells me no newer software version is available. (Sourced from http://www.sony.com.au/support/download/564523/product/kdl-55hx850 )

Has anyone else come across this problem, and if so what have you done to rectify it?
post #2061 of 2218
Quote:
Originally Posted by Savannarx3 View Post

I've had an HX850 for a year now and have been really happy with it so far, except for one small problem.

We have three HD TV stations on the Free-To-Air, and when viewing these, the volume is noticeably lower than on the other normal TV stations. When viewing most channels, the volume settings are normally best at between 18-25, depending on the amount of background noise. With the HD stations we need to push this up to 40-50, and sometimes above, just to get the same sound level. This is a real pain, especially when changing to another channel when you forget you have the sound wound right up!

I have searched online and found that this is an issue that affects the HD volume output of various different TVs. Most discussions about it relating to software updates to rectify the issue, notably the Samsung models. But I can't find any mention of the issue online with regards to the Sony models, and certainly can't find any reference to a software update to fix any such issue. I am running the latest software version according to the Sony support page, or at least there's nothing later than the version I'm running (PKG1.921GAA0002), and when connected the TV tells me no newer software version is available. (Sourced from http://www.sony.com.au/support/download/564523/product/kdl-55hx850 )

Has anyone else come across this problem, and if so what have you done to rectify it?



I don't have any issue like that due to I watch all my programming via Directv HD until Monday when I switch over to Comcast and I run all my sound through my Pioneer AVR system. My suggestion is to get a Surround Sound System or a Sound Bar because flat panel tv speakers are notorious for having sub par sound due to their small speakers. But your tv may not be at fault either due to it may just be the channel or programming material your watching.
post #2062 of 2218
I don't think you understand. The issue is not with the TV's volume output overall, it's with the output only on certain channels. It works just fine on all of the non-HD free to air channels. I already have the factory speaker integrated stand which I don't think was available in the US. The sound is great! It's just that on the HD channels the output is much lower than on the standard channels. As I noted, Samsung have identified this same issue and issued a software fix. I was hoping someone knew of a similar fix for the Sony?
post #2063 of 2218
Quote:
Originally Posted by Savannarx3 View Post

I don't think you understand. The issue is not with the TV's volume output overall, it's with the output only on certain channels. It works just fine on all of the non-HD free to air channels. I already have the factory speaker integrated stand which I don't think was available in the US. The sound is great! It's just that on the HD channels the output is much lower than on the standard channels. As I noted, Samsung have identified this same issue and issued a software fix. I was hoping someone knew of a similar fix for the Sony?

I get this as well, with my 55HX853 (UK). This is with it connected through my theatre kit. Doesn't affect me hugely as I have loads of headroom for raising the volume. Though HD to SD can make you jump sometimes.

Sorry I don't have an answer to resolve this issue for you.
post #2064 of 2218
Quote:
Originally Posted by Savannarx3 View Post

I don't think you understand. The issue is not with the TV's volume output overall, it's with the output only on certain channels. It works just fine on all of the non-HD free to air channels. I already have the factory speaker integrated stand which I don't think was available in the US. The sound is great! It's just that on the HD channels the output is much lower than on the standard channels. As I noted, Samsung have identified this same issue and issued a software fix. I was hoping someone knew of a similar fix for the Sony?

I didn't think there was any non-HD channels left OTA. Only non-hd you see anymore are cable systems taking the HD signal and wrecking them so they can charge more for HD. Some of the subchannels I suppose could be non-HD, but they are all still digital. Anyway, the HD signal coming in is different. It is usually 5.1 surround, where the non-HD will be just mono or 2 channel stereo. Check your sound settings and see if it mentions anything about 5.1 signal. Maybe you need to turn something on.
post #2065 of 2218
Quote:
Originally Posted by Tony11F View Post

Hello,
I have a really new, just a day old Bravia HX850, I felt that it was used, so I checked the Usage hours in the Self Check mode,
DISPLAY , 5 , VOL DOWN , POWER, It displayed huge hours:

1941-404-2032

I think it was a demo unit.

I have 2 questions:

Are these numbers really accurate ?, and why TV operation hours is different from Panel operation hours?

Also, Can a retailer Reset these hours from the service menu so that it seems as if it is a new set or is it the ultimate check to see if it is used or not?

Thanks

To help anyone else with similar issue, It turns out it was indeed a demo unit sent to me by mistake, it will be returned & I will get total refund, they couldn't debate with these long operation hours biggrin.gif.

Unfortunately, the 40 inch of the HX850 is currently not available, after seeing the Black level & colors on this set, I couldn't settle for less, so I guess I will have to wait frown.gif
post #2066 of 2218
Quote:
Originally Posted by Tony11F View Post

Quote:
Originally Posted by Tony11F View Post

Hello,
I have a really new, just a day old Bravia HX850, I felt that it was used, so I checked the Usage hours in the Self Check mode,
DISPLAY , 5 , VOL DOWN , POWER, It displayed huge hours:

1941-404-2032

I think it was a demo unit.

I have 2 questions:

Are these numbers really accurate ?, and why TV operation hours is different from Panel operation hours?

Also, Can a retailer Reset these hours from the service menu so that it seems as if it is a new set or is it the ultimate check to see if it is used or not?

Thanks

To help anyone else with similar issue, It turns out it was indeed a demo unit sent to me by mistake, it will be returned & I will get total refund, they couldn't debate with these long operation hours biggrin.gif.

Unfortunately, the 40 inch of the HX850 is currently not available, after seeing the Black level & colors on this set, I couldn't settle for less, so I guess I will have to wait frown.gif


If it had no serious issues and had a good warranty I would have kept it. Its very hard to find ANY HX850's anymore. I'm glad I got mine when I did. Good LED TV's can last a long time Tony.
post #2067 of 2218
Is this tv supposed to make an audible click when turning on and several minutes after turning it off? Out of all the tvs I've looked at recently this is the only one that does that. I just want to make sure I didn't get a fubar one.
post #2068 of 2218
Quote:
Originally Posted by Xidus View Post

Is this tv supposed to make an audible click when turning on and several minutes after turning it off? Out of all the tvs I've looked at recently this is the only one that does that. I just want to make sure I didn't get a fubar one.


Mine does the same thing Xidus and I called Sony about it and there is nothing to worry about and no you didn't get a fubar one buddy. Sony say's its just the inside components turning on and off. I don't even notice it anymore.
post #2069 of 2218
At least mine doesn't do that.
But it could depend on your HDMI setup.
post #2070 of 2218
Quote:
Originally Posted by patoberli View Post

At least mine doesn't do that.
But it could depend on your HDMI setup.


I stand corrected mine doesn't do that when powering on or up only when I shut it off. Question for you pato? How does a clicking noise have anything to do with how a person has their HDMI setup? Never heard of that one before.
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