Originally Posted by DanLW
As far as the intelligence / integrity of the employees at Best Buy, like all things, it depends on who you talk to. But yes, they do push Monster Cable whether through ignorance or through pressure. (A bit of both, really). In the past I've worked for Office Max, Future Shop, and Best Buy. When a sale was rung up, the profit wasn't coming from the $2000 computer. It was coming from the surge protector, cables, and various other accessories.
Honestly, my biggest beef was always the hard sell on the extended warranties, which is where they really get their money. You say no and the cashier tries at least twice more to extoll the virtues of paying $20 to protect a $100 Blu-ray player.
Originally Posted by jpcamaro70
That's true and unfortunate. If they go away, I have nowhere to demo my purchases. But i do buy all my stuff there except cables and such as long as they price match. Since they price match just about all my purchases they've made me a loyal customer, so vaccum cleaners, bd's, computers etc are purchased there. Plus i'm a big proponent of buying local.
This really begs the question:
What's the definition of "buying local"? Is it a national big box chain like Best Buy? If so, doesn't that fit the definition or Walmart - which started off as a single 5 and dime type of store in middle America?
If you buy from Amazon in a state that has a distribution center, is that buying local? After all, those employees there all live in the area and you still pay sales tax. What about the independent sellers? Some of those guys are small shops that are essentially "Mom and Pop" style stores.
Does the salary the people working there make them more local? Does someone working in an Amazon distribution center make less than a college kid at Best Buy or Walmart?
This sort of thing comes up with hardware stores, too. Home Depot started off as a single store outside of Atlanta. On opening day, they didn't have enough money to get enough merchandise to fill all those shelves in such a big store, so they put packing crates in the middle of the piles to make it look like they had more than they really did. Their fist ads were low budget local bits featuring a cartoon mascot named Homer (no relation to the other Homer we all know).
People blame Home Depot for the demise of the local hardware store, but what if that local hardware store was/is actually an Ace Hardware store - a national chain of small stores? Are they really "local"? Is it better to be a franchise owner of a local shop employing a half a dozen people for $6-$10 an hour or the manager of a Home Depot employing dozens of people at $6-$10 an hour? Is it better for the community to have the property tax from a small store or a large one? Is it better to be able to buy in bulk to be able to sell the same item cheaper?
Getting back to Amazon.com, what people forget is the stuff that happens outside the web sales. Those UPS guys that deliver those millions of packages from them are all private franchise owners that own their own trucks and routes. Plus, Amazon's order fulfillment center uses all kinds of high tech stuff developed by electronics companies that benefit from the need to ship things faster and more accurately. Heck, there's a box company out there that likely has a very profitable contract making all those boxes with that little curved arrow on the sides.
In the end, I guess it comes down to the item: is it any different online than in the store. That DVD in Best Buy, Walmart or Target is the same "stamped in China" DVD you can get at Amazon. If Amazon can get that same DVD to you for less, shouldn't the customer have the right to choose them instead?