Today was supposed to be the first day with my new 65VT50, but it didn't turn out that way. I ordered the TV direct from Panasonic through via Corporate Perks. It arrived at the local office of the shipping carrier (NVC Logistics) on Friday. They finally called me yesterday afternoon to say it would be delivered today. I had to be at work today, so I left instructions with my wife about making the sure the TV was undamaged and functioned before accepting and signing for the delivery. She called me to tell me the delivery guys (third-party company) would not open the box or allow her to inspect the TV before signing for it and went so far as to claim they had instructions that the box was not to be opened before signing for it. She put me on the phone with the guy who repeated the same thing, then he walked out of the house with the TV stating "he wasn't going to take her s--t" and left. I immediately called Panasonic and they told me I was absolutely allowed to inspect the TV before signing for it and after putting me on hold, they said the TV would be re-delivered today. I then spoke to NVC, who also confirmed I could inspect the TV (though the delivery guys weren't permitted to open the box) before accepting it. They also said the TV would be re-delivered today. Of course, it wasn't re-delivered, and when I called them to find out what was going on, I was told that the local office was closed and I would have to wait until tomorrow for someone to call me back. I'm not going to bad-mouth Panasonic or NVC - the people I spoke to at both places were very nice and tried to help, but they are responsible for using uninformed third-party delivery companies who try to force you to sign for an expensive item without being able to inspect it first. I guess we'll see what happens tomorrow.
post #7981 of 13474
12/5/12 at 6:04pm