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LG TRUMOTION MISSING - Specific to 42LM, 47LM & 55LM series (excludes LM7600 and newer) - Page 5

post #121 of 244
7/14/12 at 11:35pm
I just bought the 47ls4600 and I have not trumotion.

I also got the latest firmware from LG's website. I called LG and they tell me that trumotion is turned on by default. I know they are lying since I have no "Soap Opera" effect.

Anyone know if there is a plan to update this model or should I just return it and get a Samsung?
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post #122 of 244
7/15/12 at 9:41am
hi..... i just bought 55LM6700...over all good tv...but black level is very low...when watching dark scenes the corners just shows only deep black color..only disappointing factor is motionblur..compairing with my old samsung 3d tv ..lg55lm6700 shows lot of blur when playing fast sequence..so any chance to add deblur option in trumotion settings(i believe deblur option will fix this problem) or will lg fix this problem in future updates..??any thoughts
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post #123 of 244
7/16/12 at 7:54pm
I am sure many of you may already know this. The LM6200 series TVs do not have a 120Hz panel. It is a 60hz panel with some kind of 'proprietary' algorithm that basically turns the backlight on and off to supposedly simulate the 120hz effect. And you guessed it, the 240Hz Trumotion is really a 120hz panel with similar processing. This applies to the 2012 models only, I believe (2011 models run at the advertised refresh rates).

Of course, my 55LM6200 is supposed to arrive tomorrow, so I will take a close look to see if this is worth keeping. In general, I am not bothered by the 'supposed' motion blur (I may just be blind) and I prefer the standard 60hz panel, but this is very much dependent on each individual's sensitivities. DisplayMate, FWIW, did a study regarding motion blur back in '09/'10 (?) and they said 120/240 hz by itself may not offer significant benefits although those panels may be built to higher standards in terms of PQ etc.

See here for more info: http://hdguru.com/lg-55lm6700-hdtv-review-when-120-hz-isnt-120-hz-updated/8281/

HTH.
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post #124 of 244
7/17/12 at 12:19pm
Correct me if I am wrong but doesn't 3D require a 120Hz panel? Therefore, the 6200 should have a 120Hz panel?
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post #125 of 244
7/17/12 at 2:28pm
My understanding is that for Active 3D one would need at least 120hz because the way it works is that it turns each 'lens' on and off in sequence. This way one gets full 1080 lines in each eye every frame/cycle. Since passive 3D uses (circular in the case of LG) polarization, both 'images' are visible simultaneously. Therefore the lines are halved, so one only gets 540 lines per eye (half of 1080). Hence the claim that active 3d is supposedly better.
This is why LG can get away with a 60Hz panel and still provide 3D.

HTH.
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post #126 of 244
7/18/12 at 8:32am
good news for lm6700 users..called lg customer service yaesterday...he told me deblur option will add next firmware update...probably next update will release august:D
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post #127 of 244
7/19/12 at 12:11pm
hi guys ..those who have lm6700 or lower model ..plz call or send a message to lg customer service about deblur option missing in trumotion settings...it is very helpful for release new updates very soon...thank you..(becoz tv shows more blur than my old led tv... this option very important for fast action movies..)smile.gif
my old samsung tv has deblur and dejudder option in trumotion settings..its very helpful to reduce blur in fast action scenes...
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post #128 of 244
7/20/12 at 5:05am
Hello,
I just got the lg 47LM7600 a month of weeks ago, the tv worked relatively fine, but had some resets and freezes, so today i decided to update the firmware, everything seems fine but there is a HUGE problem with it, the TruMotion doesn't turn off.
I've tried reseting, disconnecting and changing to different settings in the trumotion; doesn't work, i leave it off but i can still see it, the only mode that seems to turn it off is Gaming. I really don't know what to do, maybe you know a way to rollback the firmware or something, i saw someone posted a method to rollback by pressing 9 on the options menu but the tv only came with the magic remote, so i can't press 9 in the context that is needed. Thank you for any help.

Ps. Sorry for my bad english.
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post #129 of 244
7/20/12 at 9:58pm
asked on other thread, but maybe someone here will also have an answer?

I just bought the 42"

(tv will arrive tomorrow)


I HATE the SOE. (reason I took last tv back)
can I skip the update if I don't want the 120hz SOE??
or will the update at least give the settings a CHOICE to turn the sucker off??

& is the update automatic? or just how exactly does it get to the tv? bu the wifi?
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post #130 of 244
7/21/12 at 9:37pm
Thread Starter 
Quote:
Originally Posted by Brecklington View Post

I see the same thing on mine... I think I get it though. It seems that content being viewed through "smart tv" features receives an automatic TruMotion - 10 setting. I can clearly see the difference from Off to 1 when I am watching content from an external source ie: IPTV box or PS3, however, when I stream a movie from my media server using the explorer feature built into the set, no adjustment makes a difference. Off is the same as 10. I believe this is an issue with the current software.
I know there is another release of the firmware scheduled for next month, hence the delay on sending out the update for current firmware. LG was going to skip updating the sets with the Feb build until all this pressure was put on them to release it. The next version addresses bugs, 3D issues, updates the app store and adds various additional apps to the set. This information was provided to me during my last conversation with the HE Manager I've been working with to address the original issue of "TruMotion Missing".
Don't lose any sleep over it. It's a pretty obvious flaw with the programming which they MUST be aware of and I have to assume it's corrected in the next release due in a week or two.
Can anyone else confirm this only occurs when viewing content within the smart-ness of the set and not applicable when using external sources?
Cheers.

I just figured out today that there is a way to adjust the Trumotion while in the smart features of the TV ie: DLNA and watching a movie streamed from your windows box. Apparently the Trumotion needs to be adjusted from within the options of the player, not the main menu. Start a movie, move the remote to show the rewind, play, fast forward, options etc menu at the bottom. Click options, select Vid Settings and presto, there's the options for video settings within the player... Changed the setting to user @ 3 and I'm very happy. Trumotion is definitely adjustable! Thank goodness. I'm 100% satisfied with this TV now since discovering these options.

Hope that clears up any confusion my original post may have introduced.

Cheers
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post #131 of 244
7/22/12 at 12:20am
Hi there!

I got a 55lm5850, I updated the software from 03.02.24 to 03.02.54 which seem to be the last update from LG support website.

However I am still not able to see the trumotion option in the setting.

Someone else got this issue?

thank you.

bye
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post #132 of 244
7/22/12 at 7:29am
Someone passed this along to me so i thought i would pass it along too. If you have a RCA or harmony remote and can access the service menu go into it and then at the bottom of the options there is one that says "SUB-(somthing i forgot)"anyways when you open it, it has 2 options one is "sub-contrast" and the other is "sub-brightness" they are set to 128 by default you can turn them up or down and it gives ur TV more or less contrast and brightness. I adjusted the contrast to 200 and was able to turn the dynamic contrast off and have a great picture. You may like something diff but that to me looked good. But anyways just passing that along cause i was happy with being able to further adj those 2 beyond what LG has it set to from the factory...
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post #133 of 244
7/22/12 at 3:04pm
Thread Starter 
Quote:
Originally Posted by mrkalel View Post

A follow up...
After actually watching HDTV on the set... I think TruMotion is working fine that way...but going back to Vudu on the LG's VOD it seems the set automatically is adding TruMotion at what seems like a Level 10
Try this guys...go to Vudu & select the free 10 min preview of Wrath of the Titans and see if it is happening with you all too....
Thanks again!

Hey mrkalel,

I think you are experiencing the same thing I have been but just figured out. When your watching any VOD or smart app, the Trumotion settings come from within the options in the player, rather than the main menu/settings of the set. If you pause what you're watching, you'll notice there is an options menu to the right. Click on options, choose Vid. Settings and make your Trumotion adjustment there. Why Trumotion isn't adjusted in 1 place for all I don't understand, but I can confirm this setting area will make the adjustment for Smart Apps and DLNA playback. I had reverted to using my PS3 for videos again, but then came across one which wouldn't play on PS3 and decided to try it on the TV. It played fine on the TV but with a terrible amount of SOE... I noticed the options button and poked around in there till I found the Trumotion settings. Happy I did as I can now watch every bit of content from any source and have it look exactly how I prefer. Hope that helps you out if you haven't already discovered this sub area setup.
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post #134 of 244
7/23/12 at 2:21pm
Quote:
Originally Posted by Brecklington View Post

I just figured out today that there is a way to adjust the Trumotion while in the smart features of the TV ie: DLNA and watching a movie streamed from your windows box. Apparently the Trumotion needs to be adjusted from within the options of the player, not the main menu. Start a movie, move the remote to show the rewind, play, fast forward, options etc menu at the bottom. Click options, select Vid Settings and presto, there's the options for video settings within the player... Changed the setting to user @ 3 and I'm very happy. Trumotion is definitely adjustable! Thank goodness. I'm 100% satisfied with this TV now since discovering these options.
Hope that clears up any confusion my original post may have introduced.
Cheers

THANKS!! Can't wait to get home to check it out...
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post #135 of 244
7/25/12 at 8:48am
New firmware 04.02.85 is available for USA models. I haven't downloaded yet but from what someone who has downloaded it so far, it doesn't include the Deblur option...mad.gif.
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post #136 of 244
7/25/12 at 11:16am
Any idea what it does include?
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post #137 of 244
7/25/12 at 4:37pm
Thread Starter 
Quote:
Originally Posted by ericdabbs View Post

New firmware 04.02.85 is available for USA models. I haven't downloaded yet but from what someone who has downloaded it so far, it doesn't include the Deblur option...mad.gif.

Installing right now, will update with differences shortly!

** Update **

Deblur is not an option.

Only new obvious feature I have found is the set top box setup for the magic remote. Looks like you can control the set top box with it now.

From my last conversation with the HE Manager, this update was to include updates to the app store (who cares) and some bug fixes to improve the 3D experience.

Looks like that's it. Please post if anyone finds any features I may have missed.

- I really like the fact that when updating the firmware, the user preferences get backed up and restored afterwords. Other brands wipe all the settings out when a software update is performed and you're stuck setting everything up from scratch. +1 LG. Very happy with this set!

****** Another update *******

After exploring the service menu after this update, it appears local dimming can now be activated along with a bunch of other settings
I did take a chance and turn on local dimming menu and support. Changing local dimming menu to 1 and enabling local dimming will add a new menu item named "LED Local Dimming". Low, Medium and High are the options. You can see a difference and so far I'm enjoying a setting of Medium. You can also adjust the audio from PCM to AC3.

So, in conclusion, yes, this is a big update full of features! YAY!

If you have a Harmony Remote, follow the directions I found, cleaned up and attached in order to set up the service menu access. The password is 0413. Do this at your own risk. I offer no warranty and if you make a change you should not, it's your fault. I'm simply sharing a document I pieced together from info found publicly online.

How to access Service Menu using your Logitech Harmony remote LG.pdf 82k .pdf file
Edited by Brecklington - 7/25/12 at 6:20pm
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post #138 of 244
7/25/12 at 5:43pm
Anyone else in an endless loop of agreeing to terms?
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post #139 of 244
7/25/12 at 8:10pm
Hello...

This is my first post here. First of all, I want to thank you all of you guys... this is a great community and it has always been very helpful. I will try to participate on the forum a lot more.

Well... we just bought the 42LM6200 from Amazon and it will arrive tomorrow. I think we got a nice deal... it was $780, no taxes and free shipping, with 6 extra pairs of 3D glasses (12 pairs in total)... do you guys think I got a nice deal?

Anyway, I read all the comments in several threads about this model (LM6200 in different sizes) and from what I read, the picture quality seems to be very good. But I still have some questions:

1.- Is the TV really 120hz?
2.- With the just released firmware update, should I activate the local dimming option in the service menu? Can someone of you guys explain to me a little bit about local dimming (and what kind of illumination is the TV using if I don't activate the local dimming setting).

And I was going to ask about the TruMotion, but I read that with the previous firmware update, it is now possible to deactivate the SOE.


Thanks.
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post #140 of 244
7/25/12 at 8:18pm
Quote:
Originally Posted by u2jrmw View Post

Anyone else in an endless loop of agreeing to terms?

I fixed it.
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post #141 of 244
7/26/12 at 4:58pm
Thread Starter 
Quote:
Originally Posted by FernandoRocker View Post

Hello...
This is my first post here. First of all, I want to thank you all of you guys... this is a great community and it has always been very helpful. I will try to participate on the forum a lot more.
Well... we just bought the 42LM6200 from Amazon and it will arrive tomorrow. I think we got a nice deal... it was $780, no taxes and free shipping, with 6 extra pairs of 3D glasses (12 pairs in total)... do you guys think I got a nice deal?
Anyway, I read all the comments in several threads about this model (LM6200 in different sizes) and from what I read, the picture quality seems to be very good. But I still have some questions:
1.- Is the TV really 120hz?
2.- With the just released firmware update, should I activate the local dimming option in the service menu? Can someone of you guys explain to me a little bit about local dimming (and what kind of illumination is the TV using if I don't activate the local dimming setting).
And I was going to ask about the TruMotion, but I read that with the previous firmware update, it is now possible to deactivate the SOE.
Thanks.

I'm not sure why there's so much confusion about 120hz being a feature of this TV. 120hz and Trumotion are two completely different things. The panel must have a hardware refresh rate of least 120hz for a motion correction feature such as Trumotion to even exist. At 60hz, the display refresh rate matches the source frequency and therefore no cycles available for additional 'predicted' frames to be inserted. Nor would passive 3D work if the set was not 120hz. I hope that puts this question to bed smile.gif.

An explanation of local dimming can be found by searching in the box to the upper right of this page. You will find a dedicated thread explaining it in detail if you search "local dimming" (without quotes). In short, it is a feature which enhances the bright and dark areas of the image by dimming where appropriate. It is a feature included in sets much more expensive. I enabled this feature and find a noticeable improvement in the PQ. Personally I say turn it on. I have it set to Medum. It's not obvious when you turn it on because it adapts in a second or two. Changing from a setting of low, medium or high to off will show you what you'd be missing without the feature. I think you'll agree it's a feature worth having.

SOE does not exist with Trumotion set to off. I find for HD movies, a nice setting for Trumotion is 2 or 3 and for HDTV 4. With these settings I do not detect much or any SOE. Any higher and video starts to appear as if it was shot with a camcorder by someone who went over their caffeine limit for the day and live action looks very fake and almost fast forwarded when it comes to background movement.

Remember, setting Trumotion to Off in the main settings of the TV does not change the Trumotion settings of apps or the video player when playing videos through your home network. That must be changed within the options when viewing the content.

Hope that helps.
Edited by Brecklington - 7/26/12 at 5:13pm
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post #142 of 244
7/26/12 at 6:58pm
Quote:
Originally Posted by Brecklington View Post

I'm not sure why there's so much confusion about 120hz being a feature of this TV. 120hz and Trumotion are two completely different things. The panel must have a hardware refresh rate of least 120hz for a motion correction feature such as Trumotion to even exist. At 60hz, the display refresh rate matches the source frequency and therefore no cycles available for additional 'predicted' frames to be inserted. Nor would passive 3D work if the set was not 120hz. I hope that puts this question to bed smile.gif.
An explanation of local dimming can be found by searching in the box to the upper right of this page. You will find a dedicated thread explaining it in detail if you search "local dimming" (without quotes). In short, it is a feature which enhances the bright and dark areas of the image by dimming where appropriate. It is a feature included in sets much more expensive. I enabled this feature and find a noticeable improvement in the PQ. Personally I say turn it on. I have it set to Medum. It's not obvious when you turn it on because it adapts in a second or two. Changing from a setting of low, medium or high to off will show you what you'd be missing without the feature. I think you'll agree it's a feature worth having.
SOE does not exist with Trumotion set to off. I find for HD movies, a nice setting for Trumotion is 2 or 3 and for HDTV 4. With these settings I do not detect much or any SOE. Any higher and video starts to appear as if it was shot with a camcorder by someone who went over their caffeine limit for the day and live action looks very fake and almost fast forwarded when it comes to background movement.
Remember, setting Trumotion to Off in the main settings of the TV does not change the Trumotion settings of apps or the video player when playing videos through your home network. That must be changed within the options when viewing the content.
Hope that helps.

Where is the setting for local dimming and ac3? I've been going through the menu nonstop and I have not seen anything different.

Weird stuff
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post #143 of 244
7/26/12 at 7:01pm
Thread Starter 
Quote:
Originally Posted by TSCHAEF View Post

Where is the setting for local dimming and ac3? I've been going through the menu nonstop and I have not seen anything different.
Weird stuff

See earlier post on this page There are detailed instructions in an attached PDF. You need a Harmony remote to do it though. I understand there is a cheap RCA universal remote out there which will do the same thing, but they're hard to find. Have a look at the directions I posted and if you have a Harmony remote, you'll be all set. You will not find the local dimming settings in the main menu until you enable it in the service menu.
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post #144 of 244
7/26/12 at 7:38pm
Quote:
Originally Posted by Brecklington View Post

See earlier post on this page There are detailed instructions in an attached PDF. You need a Harmony remote to do it though. I understand there is a cheap RCA universal remote out there which will do the same thing, but they're hard to find. Have a look at the directions I posted and if you have a Harmony remote, you'll be all set. You will not find the local dimming settings in the main menu until you enable it in the service menu.


Great, thank you!
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post #145 of 244
7/28/12 at 10:35pm
is there any problem using firmware from other countries...becoz in india not release new update..
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post #146 of 244
7/30/12 at 11:47am
It is pretty annoying that w/ every update....video settings are reset :/
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post #147 of 244
7/30/12 at 8:47pm
Any LM6400 owner? Does it come with TruMotion options available? If not, i see no firmware update on the LG website for this model, it's possible to use the same firmware from other LM models?
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post #148 of 244
7/31/12 at 10:36am
Please call up LG to confirm your 120Hz statement. Unless LG is making conflicting statements, the panel is only a 60Hz panel on the LM series with 120Hz Trumotion. As I posted in a link in my previous post, independent tests have confirmed the same. LG is using marketing hype, since they never claim it to be a 120hz panel, only a 120Hz TruMotion panel.
As for 3D requiring 120Hz, what you say is true for active 3D. Passive 3D images are polarized from the same 'frame', one frame per eye is not needed.
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post #149 of 244
7/31/12 at 10:39am
Quote:
Originally Posted by Brecklington View Post

I'm not sure why there's so much confusion about 120hz being a feature of this TV. 120hz and Trumotion are two completely different things. The panel must have a hardware refresh rate of least 120hz for a motion correction feature such as Trumotion to even exist. At 60hz, the display refresh rate matches the source frequency and therefore no cycles available for additional 'predicted' frames to be inserted. Nor would passive 3D work if the set was not 120hz. I hope that puts this question to bed smile.gif.
An explanation of local dimming can be found by searching in the box to the upper right of this page. You will find a dedicated thread explaining it in detail if you search "local dimming" (without quotes). In short, it is a feature which enhances the bright and dark areas of the image by dimming where appropriate. It is a feature included in sets much more expensive. I enabled this feature and find a noticeable improvement in the PQ. Personally I say turn it on. I have it set to Medum. It's not obvious when you turn it on because it adapts in a second or two. Changing from a setting of low, medium or high to off will show you what you'd be missing without the feature. I think you'll agree it's a feature worth having.
SOE does not exist with Trumotion set to off. I find for HD movies, a nice setting for Trumotion is 2 or 3 and for HDTV 4. With these settings I do not detect much or any SOE. Any higher and video starts to appear as if it was shot with a camcorder by someone who went over their caffeine limit for the day and live action looks very fake and almost fast forwarded when it comes to background movement.
Remember, setting Trumotion to Off in the main settings of the TV does not change the Trumotion settings of apps or the video player when playing videos through your home network. That must be changed within the options when viewing the content.
Hope that helps.

Please call up LG to confirm your 120Hz statement. Unless LG is making conflicting statements, the panel is only a 60Hz panel on the LM series with 120Hz Trumotion. As I posted in a link in my previous post, independent tests have confirmed the same. LG is using marketing hype, since they never claim it to be a 120hz panel, only a 120Hz TruMotion panel.
As for 3D requiring 120Hz, what you say is true for active 3D. Passive 3D images are polarized from the same 'frame', one frame per eye is not needed.
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post #150 of 244
8/3/12 at 8:35pm
Thread Starter 
Quote:
Originally Posted by mrkalel View Post

It is pretty annoying that w/ every update....video settings are reset :/

My settings have always stayed as I set them during each update (3 now). Weird!
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